4-Star Hotels in Nagano Prefecture, Japan

Buffet breakfast was great, children eats free. We have a car so is accessible. Ski field a short 8 mins away. Onsen was nice, unfortunately not all guests followed the rules. Would be perfect if they provided Japanese toiletries in the hotel room (Dove brand provided). Room with balcony was beautiful. Overall we really enjoyed our stay, the facilities, hospitality. Highly recommended.

It was a great stay. The staff was super friendly and spoke English. The had parking vallet, provided an outfit to change into and roam outside. The hot springs was super relaxing and great for the feet and body. We tried five of their private hot spring rooms out of the many more they had, some had super hot water while others were warm. The outside room hot springs were beautifully decorated. They gave us access to the 9 public onsens that had different minerals in the  for body healing. At night it was even more beautiful with the night walk and the town puts on a beautiful show and night market. Super glad we booked the stay.

The facilities are a bit old, and you have to wait for a shuttle to get to your room. The environment is nice, but getting around outside the hotel on your own can be a bit of a hassle. You can exchange room cleaning for a visit to the hot springs, which have been recently renovated and are quite pleasant. There's a shuttle service to both the outlet mall and the JR station. Just a heads up, if you're catching an early JR train, leave plenty of time as the shuttle takes a circuitous route, and you might miss a connection...

We spent 2 nights in Prince after first 2 nights in Kusatsu onsen town. The hotel looked underwhelming on arrival and the front office service was efficient but cursory compared to the warm hospitality we had in the ryokan stay. It was low season and hotel was very quiet and had a ”cold” atmosphere. I was further disappointed when we were shown our room which was on the lowest floor with a simple garden view. On requesting the check-in staff for a change of room on higher floor and a more scenic view, I was told there is an upgrade charge, which I accepted. The new room was the same size and configuration but on a higher floor with a nice view of Mt Asama. While I was happy to pay the fee, I can't help but compare their practice with all the hotels that I have stayed in all these years, where room changes were complimentary so long as the room type remains the same. Nevertheless, the hotel's facilities delighted me immensely and I enjoyed the overall experience. The highlight of the hotel stay was the fantastic view of Asama in a high ceiling dining room with full glass window. We were able to have different table seatings for both morning breakfast as the hotel occupancy was low, which gave us different perspectives of the scenery. The other highlight of the hotel is the onsen facility which is located in a separate building on higher ground, accessible via a self service automated tram. Aside from Asama view in the outdoor onsens, there is a common lounge which has equally awesome view of Asama. We enjoyed our time soaking in onsen and resting in the lounge. Was I would go back to Prince Asama and experience the scenery during a different season!

What an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel. Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself. We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet. In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies. Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!

Location - requires abit of walking from the train station, it is not the worst compared to other Onyado/Dormy Inns and was manageable for us. (The worst in my opinion, is the one at Sendai. The one in Kanazawa would require a taxi/bus ride from main JR station.) Reception staff - service attitude differs. In general, they do try their best. Some elude warmth and it reminds me of how Japan was before it was crowded with tourists. 1 or 2 individual younger staff look at tourists and our bags with an expression that seems like a combination of exasperation and derision, and that made me feel uncomfortable. Different Onyado(s) has different rules, this one does not require us to pass locker keys to the front desk which is great. All Onyado(s) tend to have this odd layout in the rooms whereby the TV is NOT aligned with our beds. We ended up not using the TV! I appreciate how this Onyado took note of my request for more pillows and they were ready in the room when I got there. (See picture - pillows in black bags.) The extra pillows are extremely essential because Onyado/Dormy Inn pillows tend to be extremely flat & provides little/no support. Breakfast spread was a little disappointing - there was very little fresh seafood (e.g. no mentaiko). Beef was too overcooked and the drink machine ran out of oolong tea the night before and was still not replenished at breakfast. Across the different Onyado(s)/Dormy Inns I have stayed at, breakfast at this one can be skipped.

Had a really pleasant stay overall. The place was very clean and well-maintained, and the location was convenient for getting around. Service was excellent 👍 staff were friendly and helpful throughout our stay. Amenities were also complete and comfortable. Would definitely recommend for couples looking for a smooth and enjoyable stay.

Excellent! The environment is beautiful! The room is clean! The service is great! The food is decent! The hotel facilities are very comprehensive! It feels wonderful to look out at the snow-capped mountains! Very comfortable! It's very close to the ski resort!

I stayed in a twin room on September 1, 2025. It was very busy with tourists, and the front desk was congested. The food buffet was more about quantity than quality, so I ended up overeating. I could hear the movement of guests on the floor above me and the sound of water leaking from the drain pipes. Water was leaking from the floor of the unit bathroom. The toilet was child-sized, and the hot water was a little hot, but I would definitely stay here again.

This time, planning a trip to Gifu with a friend, we decided to stay at TAOYA Kisoji, a place I'd been curious about for a while. We took a bus from Nagiso Station to Tsumago-juku, and then another bus to the hotel. The hotel's exterior and lobby were beautiful, and the lobby offered afternoon tea and lovely yukata rentals, which made us excited from the start. The room and dinner were also very good, but I have a slight disability that makes me eat slowly, so the 90-minute meal time felt a bit rushed. Also, there was only one shuttle bus service to the station after check-out, and it didn't align with the train I had planned to take. It would be really helpful if they could increase the frequency of the shuttle bus services.