4-Star Hotels in Southern District, Israel

Hotel service was extremely bad, i initially booked a room for two adults and was told I nedd to pay the hotel direct for a third adult who was joining us, I was told at reception to book a deluxe room which I did bit upon arriving in the so called deluxe room there were 2 x beds and and 20 minites later, someone came into the room to pull out the sofa bed for the third adult - we ended up paying approx 300gbp for three adualts but only ended up getting 2 beds and a sofa couch - even the woman who came in mentioned we were given the wrong room. The hot water kept going cold during showers and when the fire alarm went off with ALL electricity going off in thw roo. for approx 40 minutes the staff said this was normal and nothing was able to be done. It was more the attitude at reception that made things even worse. This all falls far below of what is expected from the Leonardo group. Needless to say, we wont be staying there again.

The place is a little run down there's an update it wasn't clean I felt like I need to shower every time get out of the bed because the she's had some kind of stains it wasn't enough towels have to ask for extra. Couldn't even open the window because at night the restaurant under the window was smoking barbecue

Excellent Hotel, location and customer service are top notch, Hotel staff and manager Rinat went above and beyond to make our stay enjoyable and fun. Thank you!!!

Disappointing Experience – Not Worth the Price The hotel feels very outdated. The room I stayed in had plain, poorly painted walls and overall looked quite old. The bed was especially uncomfortable—it was actually two single beds pushed together, and they kept shifting apart during the night. The third floor, where my room was located, had a strong and unpleasant smell of cigarette smoke. The bathroom was also in need of serious renovation; everything felt worn and far from modern standards. Given the condition of the facilities, the high price is definitely not justified. I wouldn’t recommend staying here unless major improvements are made.

!!! We really enjoyed the two days at the hotel !!!The service is kind and fast (a fault with the TV was fixed within 5 minutes...), the breakfasts are amazing with plenty of food and all the dishes are extremely delicious . The shower is not well built (the entire floor area is completely wet...) but the rest of the room is wonderful. The cultural evening (a performance by the ”Hebrew *****es” was extremely exciting (we danced until we were exhausted...), although the second evening was weak in comparison.

Leonardo Club was the perfect Dead Sea trip! When we needed to change our room because of neighbors who smoked, Tamar handled it politely and immediately. Shlomit called us several times to make sure we were happy. We have never gotten the attention that Shlomit gave us from any hotel! Shlomit also recommended the ”wet trail” hike at Nachal Bokek. It was great and it was free. Shlomit also recommended a hike to ”Zohar Fortress.” What a beautiful and historic place! Also free. The food was excellent. The room was spotlessly clean. The workers were pleasant and polite. We couldn't ask for more.

Hotel facilities are good, belonging to the general star hotel, there is a pack of dead sea mud in the room, there is no private beach but close to the beach, walking about ** sea public beach about 5 to 10 minutes, parking at the hotel entrance But not much, stop at the open space outside the hotel, including breakfast and dinner, satisfactory food quality

The place is nice and beautiful The food is not up to standard, very simple The toilet and shower are not very clean

Everything was good.

After a bad experience at Caesars in Eilat the night before, we moved to Neptune early the next day. The staff welcomed us warmly. Although the room was not completely ready, the enthusiastic front desk staff helped us check in first and informed us that they would call us when the room was ready. Although the room was not big, it was very clean. There is a large swimming pool and private beach below. Because the Red Sea beach was really bumpy, we finally chose to swim in the hotel pool. The breakfast is rich and the hotel is very close to the long-distance bus stop. Rush back to Tel Aviv before the Friday Sabbath.