4-Star Hotels in Riau, Indonesia

The location is fantastic, seriously the best! Cleanliness, though, was just so-so. The pillowcases looked really worn out and were pilling. The sink also had mold in the crevices, probably because it's quite old. I stayed here because a friend was attending a wedding. The best part, without a doubt, is the swimming pool. I always love the vibe there! 🫰🏻

I stayed at Novotel Pekanbaru with my wife and children for a short staycation. The hotel was clean, comfortable, and family-friendly. My kids really enjoyed the swimming pool, and the staff were friendly and helpful. Breakfast had a good variety of options. Overall, it was a pleasant stay and a great choice for a family getaway.

The location is just super convenient, bridged with mall. Walking distance to Alfromart & Indomart, opposite Novotel which was full that we resorted to Fox Harris. But no regret. There was surprise fox performance during breakfast, and free cake decorating for kids during breakfast too.

The room was great, with a nice city view. The staff were all friendly, the food was delicious, and the swimming pool was refreshing. Overall, I highly recommend this hotel for a weekend getaway. I even got a good deal when I checked in.

The room is clean The bed is not very comfortable, it needs a to be changed to a new one. Location is a bit far from the center. The gym is very small & disappointing, it's should NOT be called as a gym, but a room with 1 treadmill & a full set of dumbbell.

I’m very satisfied with the experience of staying at this hotel. The room is spacious and comfortable, and the facilities are also very complete. The location is also very strategic.

Decent hotel, clean enough, comfie linen, staff are friendly but sadly the shopping mall next door is not the best. Walking distance to Living World shopping mall.

overall it was a good experience. The room was clean and comfortable, and the staff were friendly and helpful. The location is also convenient and easy to access. Everything was okay during my stay. It’s a nice place to stay if you are visiting Pekanbaru for business or a short trip.

Overall, it's good value for money, but there are some downsides. There was no hot water for showering. The front desk service was very welcoming, which is why I insisted on staying there. The only downside was the lack of hot water. The bed was comfortable, and the hotel was cleaner than other hotels, and not damp. If you don't mind the lack of hot water or the not-too-cold water, it's a good option.

The service at this hotel is lacking, and the breakfast menu isn't as varied compared to its competitor, The Zuri. You have to wear a swimsuit to go swimming, otherwise, you'll be told off. Seriously, who carries a swimsuit everywhere? This will definitely be my last time here.