App
Customer Support
PHP
Find Bookings

Latest Reviews for Riau Hotels

FOX Hotel Pekanbaru

FOX Hotel Pekanbaru

4.5/5159 Reviews
The whole stay was great except when I call for to book for massage service at 5pm which was told as “Baik Bu”. Nonetheless, upon arrive at the spa centre, just to find 2 employee was having a nap. And I was ask to wait. Later on, one of the girl mentioned the slot already full and have to wait for another slot at 7pm. Not delivering the promise is one thing but no remedies is another. No service recovery was made in the end.
Novotel Pekanbaru

Novotel Pekanbaru

4.3/563 Reviews
To be honest, with the facilities given, I felt that the hotel was pricey. Yet, the geographic location (in Sumatra) might make this hotel have less competitors. I honestly feel do not have as many options to stay like when I was in Java Island. I was mind with the design of the bathroom as there was this thick glass window separating the bedroom and the bathroom. When I was about to shower, I had to pull the white-thick vinyl curtain down. I just didn't feel that I had enough 'privacy' when I was showering as I had a roomate with me. Why did they design that way? LOL I didn't dare to glance at the glass window when my roomate was showering. I hope she did the same... The good thing about the hotel was the breakfast. The coffee was also great!
The Zuri Dumai

The Zuri Dumai

4.6/567 Reviews
The hotel with a good environment and good location. Go any way very convinien.
Prime Park Hotel & Convention Pekanbaru

Prime Park Hotel & Convention Pekanbaru

4.6/546 Reviews
I was very impressed with my experience. The hotel's strategic location, just a few steps from the city center, makes it very convenient to get around. The hotel staff was very friendly and helpful throughout my visit. They provide excellent service, always ready to help with a smile on their face. The room I stayed in was clean and comfortable, equipped with all the facilities I needed. The hotel facilities also deserve a thumbs up. Their swimming pool and fitness center ensured I stayed active during my stay. Breakfast in the hotel restaurant was also excellent, with a wide choice of delicious food 💯💯
Grand Zuri Pekanbaru

Grand Zuri Pekanbaru

4.4/552 Reviews
The hotel room was nice and modern but the view from the booked room faced it's own wall (no view). As a result, I had to cancel the reservation & opt for a more expensive room with a view. It's location and surroundings are much to be desired. Front office staffs are friendly but rigid and not flexible. Not much amenities; just a small gym beside the small pool and a massage desk for massages to be done in your room. Do check your towel, bedsheet and pillow cases for any stains or dirt and get it replaced immediately. A 3.5 star rating for me.
Grand Zuri Duri Hotel

Grand Zuri Duri Hotel

4.8/538 Reviews
Everything is good. The location is just perfect. Easy to go to the mosque
The Zuri Pekanbaru

The Zuri Pekanbaru

4.5/5109 Reviews
Very pleasant environment. Perhaps need to service the air-con routinely.
Grand Zuri Dumai

Grand Zuri Dumai

4.5/5190 Reviews
Nice place, but you can’t use the swimming pool because they work on it until end of may i remember. Breakfast really good, with kind staff. After everything is really expensive, food, drink, you have to pay if you check in early and you have to pay if you want to go to the ferry (50.000 with the hotel, 15.000 in the street). So I would advice to go to Patra Dumai Hotel, free early check in, free driver if you want to move, and food is cheaper. It was a better experience
Pangeran Pekanbaru

Pangeran Pekanbaru

4.6/542 Reviews
It’s my first time staying at this hotel together with my big family for wedding ocassion. The location is great although the hotel located at the main road where easily to have traffic jam most of the time, taking a grab is a choice and must! The hotel staff are very friendly and helpful too. For better improvement , the hotel need to upgrade and polish some hotel furniture or equipment hence can make hotel more attractive to the tourist.
Aryaduta Pekanbaru

Aryaduta Pekanbaru

4.3/5234 Reviews
The hotel room was spacious....but old. The flooring was uneven & scary for an elderly like me. The hotel seems dull without a spa & far from nearby shops. Breakfast spread was good but mundane for four consecutive nights that we stayed there......perhqps changes should be made to the menu daily, though it was delicious!

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Property Information for Tourists

Total Properties19
Number of Reviews1,247
Highest PricePHP 289,616
Lowest PricePHP 1,343
Average Price (Weekends)PHP 4,565
Average Price (Weekdays)PHP 4,528