4-Star Hotels in North Yorkshire, United Kingdom

A small villa, the room is clean and tidy, very warm and quiet, the service is very good and warm, we live on the 3rd floor, there is no elevator, the suitcase is the store to help get the room, parking is also convenient. The environment of Zhou is good, and it is convenient to travel. It takes 20 minutes to walk along the river to see the tourist attractions in the downtown area. Only breakfast is very expensive. Two nights a day is a pleasant experience.

We had a great stay at the Crown Spa Hotel. All the staff were super friendly, nothing was to much trouble. The rooms were clean and fresh, we had a sea view. Meals in the Restaurant were very good value and excellent quality. We had treatments in the Spa, the Girls were super friendly, welcoming and chatty. We will certainly be returning.

A solid 3 star experience but not more than that. They say they offer bike courier pick up for your luggage from the train station, but I didn't get sent any information about how to book it, every time I tried to call I couldn't get through to a human, and when I eventually found an email address to contact about it, no one replied. We were put in a room on the very top floor right after the heat wave, the temperature up there was still so warm, could feel it going up in as we ascended the stairs, but I couldn't open the window in the room very much without bugs flying in. They provided a small fan but it didn't do much. Our room was cramped, not really anywhere to store your luggage and the bathroom's only surface space to put your things was a ledge above the toilet which I didn't like. On the other hand, all the people we spoke to at reception were friendly and helpful, the location was convenient and the pantry was appreciated.

Beautiful hotel only 10 minutes walk from the city centre  Our room was clean and cosy  In the room was hairdryer, iron and ironing board as well as tea/coffee facilities and an electric fan which was definitely needed with temps reaching 29 degrees 🥵 The outdoor area was stunning with lots of seating and little pods to dine in of an evening very pretty all lit up at night  All the staff were friendly and helpful  We will definitely return in the near future.

Stayed one night because of the marathon the next day. The staffs were friendly and procedures like Checkin are convenient. Great location, close to the station and hotel. However, the inability of the air conditioner to heat up made the room less comfortable. But I stillI had a good rest here and set a PB in the race the next day, so it was a good stay overall.

Had a very lovely stay I thought the car park was overpriced and the service when we sat down to have a Valentines meal, we waited quite a while. Sometimes it seemed like people didn’t know what they were doing.

Overall, I wouldn't really recommend it. The location is okay, just outside the city walls. However, all the rooms are in the attic, requiring two flights of very narrow stairs, making it impossible to bring up even a slightly larger suitcase. The floors are uneven, and in some areas, it feels like they could easily collapse; even with a carpet, they still creak when you walk on them. What's even more frustrating is that the attic is already stuffy, and a constant instant noodle smell drifts up from the downstairs restaurant. On the night we checked in, we found one of the air conditioners wasn't working, but the front desk said the maintenance staff had already left for the day and could only provide us with a small electric fan.

I stayed for two nights. I stayed in one of the Sidings Double rooms and was pleased with the size, comfort and cleanliness of my room. It was a very quiet part of the hotel, and although I had a great view of the garden and station - I heard no noise at all so had a very peaceful sleep. The only slight disappointment I have, is that the hotel pool was quite tiny and was too crowded even at an off peak time, but this does not detract from the hotel and the leisure facility is really just a bonus - there is so much to see and do within the city that I had plenty to keep me occupied during my stay. York is a magical place. Would I stay here again? Absolutely. I have already booked this hotel again to bring my young son and do a spooky ghost tour in the autumn. Location-wise this hotel can’t be beaten, and the hotel staff are super helpful and friendly.

Great hotel! Absolutely would recommend. Room was lovely and clean, hotel in a great location. Easy to walk to/from town and to the high street. Staff were lovely, great little tuck shop area to buy drinks/snacks. And air con which was a god send in the recent hot weather. I initially booked into a different hotel which was awful, found this place and booked immediately - very happy I moved!

We were very disappointed with the check-in experience. The hotel assigned us rooms in a wing where the air conditioning was not working. It appeared that the staff were already aware of the problem, as my friends and I seemed to be the only guests staying in that entire wing. Unfortunately, this happened during a heatwave, making the rooms unbearably hot and very uncomfortable. I had to walk back to reception to request a room change. The staff initially offered to bring us a fan and said the hotel was fully booked, but that was not an acceptable solution in such extreme temperatures. After I insisted, my friends and I were finally moved to rooms with working air conditioning. What made the situation even more confusing was that guests who checked in after us were assigned rooms on other floors with functioning air conditioning. That left us wondering why we had been placed in rooms with a known problem in the first place. Guests should never be checked into rooms with a major maintenance issue like this, especially during a heatwave. While we appreciated that the hotel eventually moved us, the whole experience left us with serious doubts about how room allocations were handled —- is it because i booked via Trip.com ?