4-Star Hotels in Merseyside, United Kingdom

I stayed at the Pullman Liverpool Hotel for one night as a last-minute booking after reading several reviews and watching a few TikTok videos—and I’m glad I did. On arrival, I was greeted warmly, checked in quickly, and made my way up to my room without any hassle. I had emailed ahead requesting a nice view as it was my first time in Liverpool. I was placed on the 8th floor, which was great, but unfortunately my view overlooked the roof of another building. I did ask if this could be changed, but the hotel was fully booked due to the Easter break, which I completely understood. The room itself was comfortable and overall made for a pleasant stay. The location is a big plus—just a short walk to the Liverpool Museum, bars, restaurants, the wheel, and plenty of shops for a bit of retail therapy. Parking is quite expensive, but the hotel does stamp your ticket which gives you a discount. I checked in at 3:30pm, checked out at 12, and paid £18 for parking—without the discount, it could easily cost 5–8 times more. Now for the negatives: cleanliness could definitely be improved. I met some of the cleaners when checking out—lovely, friendly staff—but the room needed more attention. There was dust on surfaces, hair on the tissue container, only two tissues left, the bathroom and mirrors weren’t cleaned thoroughly, and the shower gel hadn’t been refilled, so after a few pumps there was none left. Overall, despite the cleaning issues, I had a pleasant stay and would definitely consider staying here again.

My Two-Night Stay at Phoenix Hotel Liverpool: Central City Experience Just wrapped up a fantastic two-night stay at Phoenix Hotel Liverpool and wanted to share my thoughts! At £126.90 plus a small £4.80 property fee, it offered excellent value for a city center experience. The location at 46-48 Foley Street puts you right in the heart of Liverpool, which was perfect for my mini-break. Being centrally located meant I could easily walk to major attractions, restaurants, and shopping areas without relying on transportation. The vibrant city atmosphere was right on my doorstep! I stayed from **Thursday, August 7 to Saturday, August 9, 2025** — a perfect two-night city escape. Check-in after 3 PM was smooth and welcoming, and the 11 AM check-out time was standard and convenient. The staff were helpful and made me feel right at home from the moment I arrived. The hotel itself (which I could see in the booking thumbnail) had a classic Liverpool charm about it. My room was clean, comfortable, and had all the essentials I needed for a pleasant stay. While not ultra-luxurious, it was well-maintained and provided a cozy base for exploring the city. What I appreciated was the **transparent pricing** — I knew exactly what I was paying upfront (£126.90) and what I'd need to pay at the property (just £4.80). The Trip.com booking process was straightforward, and having their price match and stay guarantee gave me extra confidence in my booking. The app's ”Message Property” and ”Call Property” features came in handy when I needed some local recommendations. The ”Manage Booking” function made it easy to keep all my travel details organized in one place. Is it a five-star luxury hotel? No, but it doesn't claim to be. Phoenix Hotel Liverpool delivers exactly what it promises: a comfortable, well-located place to stay at a reasonable price point that lets you experience the best of Liverpool without breaking the bank. **Would I recommend it?** Absolutely! If you're looking for a centrally located hotel in Liverpool with good amenities and friendly service, this place ticks all the boxes. Perfect for weekend city breaks, concert-goers, or anyone wanting to soak up Liverpool's vibrant atmosphere.

Booked for Haydock Races however the race day got cancelled unfortunately.  We were a group of 10 and still went to the hotel.  We went into Newton Le Willow had drinks and a curry.  Hotel is nice however looking tired.  Towel rail was on roasting all day/night which made the bathroom far too hot.  Otherwise a nice room.

We had a lovely stay. The standard hotel room was very spacious, bed very comfortable, room very clean and really nice decor. Breakfast was great, with fresh fruit, homemade baked bread and a good selection of hot and cold options. The White Bar was a great place for food and drinks. Staff very friendly. Would highly recommend this hotel.

Excellent little hotel. Right in the centre of town and a short walk to the ACC. Bed was comfortable and the shower was powerful. Overall and excellent option and reasonably priced. Would stay again

I've stayed at this hotel a few times now and you cannot beat its location. Straight out of the train station, turn right, and it's there. 5 mins walk to the shops and restaurants. Rooms are adequate size, fairly basic but perfectly acceptable for a one night stay. Bed was very comfy along with the pillows and bedding. Bar lacks any atmosphere which is a shame. Reception staff are always ready to give you a great welcome. Would recommend upgrading to get a St.George's view room.

The Crowne Plaza Liverpool Airport was clean throughout, very comfortable bedrooms (We had a double bed in one room 003 and 2 doubles in another 049). Staff were very friendly and helpful.  Food: We had food in the restaurant area on the first night. 2 of us opted for the tuna and one for the ribeye steak. The steak was beautiful. The tuna had to go back for extra cooking as they were both still swimming. Apparently there was an ‘agency chef’ in the kitchen. Tuna was very tasty when we got it back.  We would all definitely stay again the next time we visit Liverpool. 

I always stay at Delta when I'm in Liverpool for business, but this time I booked too late and had to stay here. It's an Ascott group hotel, located on the main commercial street, and only a 5-minute walk from Lime Street Station. It's very quiet, and all the facilities are new, plus the rooms are quite spacious. The only minor drawback is that there's no restaurant, so no breakfast... For the past few days, I've had to make do with buying food from Lidl for breakfast. Oh, and by the way, a HeyTea actually opened right across from the hotel... seems like most of the customers are older Chinese women and international students. All in all, this hotel is really good.

Lovely hotel in a great location. Comfortable beds and a super bathroom with an amazing shower. Ate in both restaurants and really enjoyed our meals. Would definately recommend staying here!

Excellent location. It is located just across the road of University of Liverpool and easilly accessible to the city centre. Hotel is new and clean. The most important is staff members are very friendly and helpful. I would definitely come back in the future if I go to Liverpool again.