4-Star Hotels in Merseyside, United Kingdom

Hi, as we were leaving the hotel today I mentioned the cost of our stay was £193.50 for a one night stay with a continental breakfast! There was no kitchen facilities to offer a cooked breakfast or food. I feel this is soo expensive, your sight had no mention of the kitchen being closed or the replacement of a cooked breakfast with a basic continental option. I also mentioned the room 208 was tatty with stains on the carpet, the toilet roll holder was hanging off the wall. It was mentioned that because Everton were playing at home that’s why the cost went up!! I understand economics but to increase the cost by nearly £120 is ridiculous. We have stayed at the Aloft on a number of occasions but feel we won’t be returning in a hurry. Can you please look into my comments. I would appreciate some form of refund or compensation. Many thanks Lee Atkinson

It was a nice stay. comfortable pros: service- helpful trainee at desk got me a dental kit and brought to room. I also forgot my shaving foam and comb but they didn’t have these avaiilable breakfast: sensible not spectacular. Id like individual yoghurt pots and more fruits.maybe marmite? Food was on high turnover at busy times so can be a wait to get tables cleaned gym: ok- cons: bedside table very dusty see pictures

Great location right in the main shopping district. Room is equipped with all necessary amenities and reception staff are awesome! Very helpful to give guidance on using the oven , dish washer , washing machine , etc. Highly recommended

The location The view for LFC parade Great view and great atmosphere The hotel reception All is good I have just one point , the security in front of the door for hotel activities should respect the hotel guests , I don’t wear ring for the activity but i am in hotel . He should ask me nicely without pushing me because i didn’t wear ring .

The hotel is right by the sea, a 5-10 minute taxi ride from the train station. They have sea-view rooms with nice scenery. There were also a few complimentary drinks in the fridge. The room was clean and tidy, so overall, it's pretty good.

I recently stayed at the Best Western in Liverpool and had a really good experience. The staff were welcoming and helpful from the moment I arrived, and check-in was quick and easy. My room was clean, comfortable, and had everything I needed for a relaxing stay. The location was perfect, close to the city centre, so it was easy to explore Liverpool’s main attractions. Breakfast was tasty with a good variety, and overall the hotel felt like great value for money. I’d definitely stay here again.

Great hotel in perfect location. Small suites and equipped kitchenette is a lovely addition to the comfy room in this friendly hotel on the Albert Dock. Great breakfast too. Would definitely stay again.

I have stayed at The Pullman before and had no issues, however this time we were not overly impressed. I paid for a king room, but when it came to the evening we soon discovered we had been placed in a room with a zip lock bed which had not been connected, causing there to be an uncomfortable and noticeable gap between the 2 singles. There was also dried blood on the sheets. We spoke to reception and we were offered an alternative room with a king sized bed. Unfortunately, the room we were placed in was directly above the arena where a rave was taking place meaning the bass reverberated around the whole room until approx 11pm. We had been out for a meal on the docks, and upon returning to the hotel we were met with rave goers slumped in the doorway, and a guy urinating outside one of the entrances, as well as groups fighting directly outside and gathering in the hotel bar/foyer. Not a great experience at all!

I traveled to Liverpool via the Isle of Man Ferry. It's about a 10-minute walk from the ferry terminal. The hotel has been newly renovated, and the rooms are very clean and stylish. There is a wide selection of complimentary wines and food. Due to my schedule, I was only able to stay one night, but I wish I had contacted them in advance.

I have stayed many times It was good until 02:30 am when a burglar tried to smash the front door down. I was in room 5 right above. It was so noisy and at least 6 police arrived to take the lunatic away in Van. It went on for an hour I could not sleep and vacated my room NR 5 @ 04:30 am very unhappy. Plus I was asked to pay £5 to park, first time EVER ! The young night porter was amazing and showed me out through the kitchen to my car. My holiday ruined how bad Southport is these days 😱 Best Regards Dave Walshe 07979074607