Service was amazing, we were able to check in half an hour before. Outside swimming was open in april. The experience at the spa was amazing. Many different options i the main pool, 3 saunas and outside jacuzzi Food was delicious and great variety. We will definitely repeat!

The hotel is clean and spotless. Spa thermal pool opens long hour from 8am to 10pm which is very convenient. Buffet dinner €18 per person is reasonable and food is good. Breakfast is average, lack of hot dishes. The cafe bar offers some Thai cuisine. They are yummy but very small portions. Me and my husband ordered 3 main courses but were still hungry. We wanted to order the 4th course ”Style Thai beef wok” with an additional bowl of rice and we'd pay for the rice. However the waitress refused simply because a bowl of rice is not on the menu! I suggest the hotel to remove the Style Thai beef wok from the menu if they're not able to provide a bowl of rice to go with it. This is authentic Thai style of eating! Very disappointed ! The cafe service need to improve, too rigid, not customer oriented.

Spacious apar**ent, very clean and with all the necessary amenities for a few days of rest. It is very comfortable and is very well located.

Gorgeous big room with a amazing view over the valley, could even see the sea! Was amazing to see the sea fog floating through the golf court from above, next morning sun again. It has a pool with perfect temperature and a great jacusi! I loved the stay!

Todo bien. Es cierto que para un 4 estrellas un poco justo y las camas podrían ser mas cómodas pero ha estado bien.

Excellent “four star” hotel, Reception Staff helpful, professional and friendly, accommodation excellent. I do feel to pay an additional car parking charge of 15 euros in their underground garage area is frankly an unnecessary extra for hotel guests… parking in the surrounding streets is difficult. Food was just ordinary if a little overpriced, my Veal Entrecôte was mostly good but in parts tough and chewy, chips nothing outstanding, my advice would be to eat out at the many excellent restaurants in the adjoining street. Overall a good four star accommodation but restaurant is lacking due to average food and pricing just on the verge of being to high for what you get.

The room we stayed in (103) was in the same reception with just one door that separated us from this, making the privacy certainly limited.

The hotel is less than 20 minutes from the airport and takes a taxi about 20 euros. The hotel is right next to the center of Pottinger, the suite is large, the room has toothbrush, slippers, coffee machine. Breakfast is very simple, the restaurant can see the sea. The other side of the hotel is the square, and you can walk into the city through the street. Along the seaside, you can see the sculpture of the homeless. There is no beach in this part of the port. Another sign building in Santander, the Magdalena Palace, is on the peninsula three kilometers from the hotel. It is a bit far away, it takes an hour to walk, and it takes ten minutes by taxi. The beach area is here.

The service staff is very warm, the room is well lit, clean and hygienic

The hotel is great, everything is clean and super comfortable. In addition, they did not give a room with a sea view since there were available and the truth was that it was appreciated. I recommend it 100%.