4-Star Hotels in Qinghai, China

I am writing to express my disappointment with the unprofessional conduct of two male front desk staff members I encountered during my recent stay at this hotel. I approached the front desk to inquire about to extend my stay. The two staff members I interacted with were both rude and dismissive, speaking to me without making eye contact and answering in a very loud voice. Their behavior was unprofessional and made me feel unwelcome. I understand that front desk staff members are often busy, but there is no excuse for treating guests with disrespect. I would appreciate it if you would address this matter with the staff members in question and ensure that all your employees are trained to provide excellent customer service. I hope that my experience will be addressed and that future guests will not encounter the same issues.

The gym looks better in pictures than it is in real life. The room was ok butthe carpet was dirty. Also one of the windows could not be shut, so there was always cold air and noise coming in. Breakfast was bettwr than average but no options to have omlettes cooked for you etc

The room is quite big, but the air conditioning in the room I stayed in this time did not work. It was a bit cold at night and the heating was not hot. Breakfast is quite rich.

I stayed in this hotel many years ago. This time, objectively speaking, the changes have been great. The whole hotel has been renovated. It is new and brighter. The service is very good. The details of the rooms are also good. Shampoo and so on. It is indeed a brand, the hair dryer is also a brand, the oxygen concentrator in the room is great, you will not be very dry at night, the breakfast is also rich, the freshly pulled beef noodles are great, and there are many ethnic pastries, it is really great , worth recommending😊😊😊

I stayed here for night, having left the higher rated Wanda hotel due to a lack of AC and being unable to sleep all night. The room and bathroom exceeded my expectations for 4 stars and were very close to 5 star standard IMO. The staff allowed me to check the room(and most importantly, AC) before booking, which I appreciated. Breakfast was good. I would stay again if returning to Xining.

The hotel service is enthusiastic, clean and tidy, the room is warm and spacious, the hotel is in a prime location, the beautiful lady at the front desk is also very enthusiastic, and the problem is solved very well. She always serves with a smile. The check-in is fast, and she also took me to see the room. She gave me a free upgrade of the room type. She can meet the needs of guests in a timely manner. It is a very satisfactory accommodation experience and will recommend it to friends around me. The price of the room is also very affordable and cost-effective! There is an intelligent hollow panel. There will be a small blackboard for messages, which is also very good. There is also a movable table, which is very convenient. There is also a 24-hour free gym and self-service laundry room. The elevator is swiped to go upstairs, which is very safe. There are robots in the hotel that will deliver takeout to the upstairs, which is very functional. I got more than one comfortable and pleasant stay experience, and there are fireworks on earth. This is my evaluation of this hotel. A very good and satisfactory stay experience, the lobby is large, the environment is very good, the room facilities are complete, the bed is very comfortable, the room is intelligently controlled, and it also helps to delay check-out for free, which is very good! A very good hotel, and a delicious breakfast. The room is large, the lighting is good, bright, there is free parking, and it is also very convenient to travel. It is highly recommended to live here and feel very comfortable. I will come again in the future

The first night of this trip was at Vienna in Longnan. The room felt pretty good, so when I arrived at Chaka Town and planned to stay for one night, I chose Vienna Hotel in Chaka!! Facilities: Not bad, relatively new! Service: OK Hygiene: The bathroom should be checked and cleaned, because many people have reported this problem, I also report it, and the bathroom should be cleaned more!!!

I accidentally saw a newly opened hotel. The experience was great. The facilities and services were very good. When I checked in, the lobby manager upgraded me to a room for free. The guy with glasses and his surname Ma checked in very quickly. He also gave me a drink when he became a member. Vouchers. Breakfast is quite delicious, including steaming hot beef noodles. You can order takeout in the room, and there is a food delivery robot that can deliver food quickly. The hotel has a gym and a laundry room where you can do self-service fitness and laundry and drying. There are parking spaces underground, and there are also relatively prosperous shopping malls nearby, which can be reached in three to five minutes' walk. It is very close to the train station and the airport. It is relatively fast to get out of Xining and there are basically no traffic jams. It is recommended to stay here 👍

The old hotel is well renovated and maintained, with a smart toilet, comfortable bedding, and homemade yogurt. The room on the second floor is a bit noisy when the window is open, but it basically does not affect the rest when the window is closed. The seals in the shower and toilet are leaking, and the bathroom floor is full of water after taking a shower. The hot water temperature of the shower is a little low, and the shower is a bit cold. The restaurant on the first floor, Octagonal Palace, is not suitable for small groups of people to dine. The private rooms are very busy and seem to be unable to take care of scattered guests... Fortunately, there are many places to eat around. There is a ”Qinghai Tourism” discount coupon when booking. Compared with the room price of more than 200, the overall situation is already very cost-effective

The hotel hardware facilities are very good! The service is attentive, the breakfast is rich, the hotel is clean and tidy, the robot service is very convenient, and there is a laundry service. Miss Huanxu helped wash it and brought it back. It was very considerate. When I first checked in at the hotel, it was Miss Huanxu who helped me. I poured hot coffee. I have stayed in so many hotels. This is the first time someone poured me coffee. This warms my heart as I have just arrived in Xining in this weather, which is very good! ! ! Very cool! ! ! There are also gifts for leaving the store, which is great! I picked up a bottle of hand cream. Huanxu was very capable and recommended nearby food. I had delicious mutton skewers and lamb trotters! Thank her! There is also a free footbath service. It is a really good hotel with good value for money. The hotel is intelligently controlled. It is great and full of high-end feeling. Friends who come to Xining can book this hotel. I have tried it for you. ,very good! There are no pitfalls and traveling is very convenient.

I am writing to express my disappointment with the unprofessional conduct of two male front desk staff members I encountered during my recent stay at this hotel. I approached the front desk to inquire about to extend my stay. The two staff members I interacted with were both rude and dismissive, speaking to me without making eye contact and answering in a very loud voice. Their behavior was unprofessional and made me feel unwelcome. I understand that front desk staff members are often busy, but there is no excuse for treating guests with disrespect. I would appreciate it if you would address this matter with the staff members in question and ensure that all your employees are trained to provide excellent customer service. I hope that my experience will be addressed and that future guests will not encounter the same issues.

The gym looks better in pictures than it is in real life. The room was ok butthe carpet was dirty. Also one of the windows could not be shut, so there was always cold air and noise coming in. Breakfast was bettwr than average but no options to have omlettes cooked for you etc

The room is quite big, but the air conditioning in the room I stayed in this time did not work. It was a bit cold at night and the heating was not hot. Breakfast is quite rich.

I stayed in this hotel many years ago. This time, objectively speaking, the changes have been great. The whole hotel has been renovated. It is new and brighter. The service is very good. The details of the rooms are also good. Shampoo and so on. It is indeed a brand, the hair dryer is also a brand, the oxygen concentrator in the room is great, you will not be very dry at night, the breakfast is also rich, the freshly pulled beef noodles are great, and there are many ethnic pastries, it is really great , worth recommending😊😊😊

I stayed here for night, having left the higher rated Wanda hotel due to a lack of AC and being unable to sleep all night. The room and bathroom exceeded my expectations for 4 stars and were very close to 5 star standard IMO. The staff allowed me to check the room(and most importantly, AC) before booking, which I appreciated. Breakfast was good. I would stay again if returning to Xining.

The hotel service is enthusiastic, clean and tidy, the room is warm and spacious, the hotel is in a prime location, the beautiful lady at the front desk is also very enthusiastic, and the problem is solved very well. She always serves with a smile. The check-in is fast, and she also took me to see the room. She gave me a free upgrade of the room type. She can meet the needs of guests in a timely manner. It is a very satisfactory accommodation experience and will recommend it to friends around me. The price of the room is also very affordable and cost-effective! There is an intelligent hollow panel. There will be a small blackboard for messages, which is also very good. There is also a movable table, which is very convenient. There is also a 24-hour free gym and self-service laundry room. The elevator is swiped to go upstairs, which is very safe. There are robots in the hotel that will deliver takeout to the upstairs, which is very functional. I got more than one comfortable and pleasant stay experience, and there are fireworks on earth. This is my evaluation of this hotel. A very good and satisfactory stay experience, the lobby is large, the environment is very good, the room facilities are complete, the bed is very comfortable, the room is intelligently controlled, and it also helps to delay check-out for free, which is very good! A very good hotel, and a delicious breakfast. The room is large, the lighting is good, bright, there is free parking, and it is also very convenient to travel. It is highly recommended to live here and feel very comfortable. I will come again in the future

I accidentally saw a newly opened hotel. The experience was great. The facilities and services were very good. When I checked in, the lobby manager upgraded me to a room for free. The guy with glasses and his surname Ma checked in very quickly. He also gave me a drink when he became a member. Vouchers. Breakfast is quite delicious, including steaming hot beef noodles. You can order takeout in the room, and there is a food delivery robot that can deliver food quickly. The hotel has a gym and a laundry room where you can do self-service fitness and laundry and drying. There are parking spaces underground, and there are also relatively prosperous shopping malls nearby, which can be reached in three to five minutes' walk. It is very close to the train station and the airport. It is relatively fast to get out of Xining and there are basically no traffic jams. It is recommended to stay here 👍

The old hotel is well renovated and maintained, with a smart toilet, comfortable bedding, and homemade yogurt. The room on the second floor is a bit noisy when the window is open, but it basically does not affect the rest when the window is closed. The seals in the shower and toilet are leaking, and the bathroom floor is full of water after taking a shower. The hot water temperature of the shower is a little low, and the shower is a bit cold. The restaurant on the first floor, Octagonal Palace, is not suitable for small groups of people to dine. The private rooms are very busy and seem to be unable to take care of scattered guests... Fortunately, there are many places to eat around. There is a ”Qinghai Tourism” discount coupon when booking. Compared with the room price of more than 200, the overall situation is already very cost-effective

The hotel hardware facilities are very good! The service is attentive, the breakfast is rich, the hotel is clean and tidy, the robot service is very convenient, and there is a laundry service. Miss Huanxu helped wash it and brought it back. It was very considerate. When I first checked in at the hotel, it was Miss Huanxu who helped me. I poured hot coffee. I have stayed in so many hotels. This is the first time someone poured me coffee. This warms my heart as I have just arrived in Xining in this weather, which is very good! ! ! Very cool! ! ! There are also gifts for leaving the store, which is great! I picked up a bottle of hand cream. Huanxu was very capable and recommended nearby food. I had delicious mutton skewers and lamb trotters! Thank her! There is also a free footbath service. It is a really good hotel with good value for money. The hotel is intelligently controlled. It is great and full of high-end feeling. Friends who come to Xining can book this hotel. I have tried it for you. ,very good! There are no pitfalls and traveling is very convenient.

Location is near to railway station and grand mosque The staff is friendly Rooms are clean and tidy Facilities are reasonable However I suggest the management to serve it will be more good if the breakfast will be served with Halal food. Being a Muslim majority city, it will be great advantage.

The first night of this trip was at Vienna in Longnan. The room felt pretty good, so when I arrived at Chaka Town and planned to stay for one night, I chose Vienna Hotel in Chaka!! Facilities: Not bad, relatively new! Service: OK Hygiene: The bathroom should be checked and cleaned, because many people have reported this problem, I also report it, and the bathroom should be cleaned more!!!

My wife and I booked a room when we arrived at the hotel. The hotel was newly opened and the facilities, equipment and services were all very good value for money. There is an oxygen supply device in the room, which is very reassuring. The snow-capped mountains and salt lake outside the window are also very beautiful. I will choose this store again when I come back from the Grand Ring Road. The lady at the front desk was also very considerate and introduced the delicious food around.

Upgraded the room type, a huge suite, luxurious, the car can be parked at the door, very convenient, the first time I stayed in a hotel with such a big room, very good, the front desk staff is very warm, the overall is impressive, the fly in the ointment is that it is a little far from the city center, eating is not very convenient, In addition, the floor drain in the bathroom smells a bit

The room booked for the National Day holiday, the location of the hotel is better to find, and the parking is convenient. Health can also be fully equipped. The price of National Day is not high. So not bad!

服務：前台小姐姐態度好還幫忙升級了房間，走的時候六點多比較早，前台小哥哥困着呢還幫忙提行李抬上車，感謝工作人員。 衞生：對於我這種輕微潔癖的人來説還不錯，浴巾毛巾全是一次性的，床單被子乾乾淨淨，看得出來是熨燙過的，沒有褶皺！衞生間還放了一次性馬桶套，真的不錯！ 隔音：沒有聽到吵鬧的聲音，比較安靜。 ps：九月末這邊晚上有點冷，除了沒空調沒別的毛病！

The hotel is in a first-class location, just in the center of Dachaidan, facing the food street at the door. There is its own parking lot. The room can provide an oxygen generator, which is convenient for high-reverse guests. The only thing that is not ideal is breakfast, less seats, less food, the experience is far from the price, I hope it can be improved.

God, the room booked in mid-August was close to 1000. The room was very large. There was a humidifier oxygen generator. The high altitude of the large ring line did not take a bath, but the hot water was used. It was unstable. It would be hot and cold. At that time, I felt that there was an oxygen generator there. Later, I found that any facilities could not be compared to going to the hospital to inhale oxygen. The effect is good, so the best hotel on the Great Ring Road should be a hotel that can absorb oxygen at night.

The hotel is a bit old than originally thought, but it is still acceptable. The sound insulation of the room was very poor, and the next door was clear, and that was it. After all, it was an excessive night. But what I can't stand is that I went to the restaurant at 9:7 and the meal was all taken away. Said they ended breakfast at 9 o'clock, but when I checked in, no one told me that it ended at 9 o'clock. In winter, in a small city, most shops are not open. Let me go where to buy things to eat. It's really too much. If you don't want to provide it, it is not better to say that there is no breakfast! I specially bought the parent-child room, but I didn't eat breakfast. Seriously bad review!

Highly recommended to stay here if you come to Chaka Salt Lake. The Boss is very friendly and kind. He fetched us from the bus stop which is not too far, about 10 minutes walk from the bus stop on the main road. The hotel is nicely decorated and clean. The staff are also helpful.

The rooms are exquisite and hygienic, and the customer service is cleaned every day. Most hotels in Golmud do not have air conditioning. In the evening, the customer service is very intimate to help open the window to ventilate and dissipate heat. The hotel is in a good location, from the train station 3Km, it is very convenient to eat, there are three 24-hour restaurants nearby. Behind the hotel is Kunlun Park, and it is also close to the market to buy fruit.

The first night of this trip was at Vienna in Longnan. The room felt pretty good, so when I arrived at Chaka Town and planned to stay for one night, I chose Vienna Hotel in Chaka!! Facilities: Not bad, relatively new! Service: OK Hygiene: The bathroom should be checked and cleaned, because many people have reported this problem, I also report it, and the bathroom should be cleaned more!!!

My wife and I booked a room when we arrived at the hotel. The hotel was newly opened and the facilities, equipment and services were all very good value for money. There is an oxygen supply device in the room, which is very reassuring. The snow-capped mountains and salt lake outside the window are also very beautiful. I will choose this store again when I come back from the Grand Ring Road. The lady at the front desk was also very considerate and introduced the delicious food around.

Highly recommended to stay here if you come to Chaka Salt Lake. The Boss is very friendly and kind. He fetched us from the bus stop which is not too far, about 10 minutes walk from the bus stop on the main road. The hotel is nicely decorated and clean. The staff are also helpful.