4-Star Hotels in Minas Gerais, Brazil

The hotel is fantastic, but a hotel of this size does not have Internet access and on Sunday two elevators were not working, causing a huge inconvenience, even more so due to the event that took place on that day... regrettable

Good hotel to stay, good location, room is big and clean, just the reception lady need to be a little bit more professional

The hotel is wonderful. All the professionals who work there are very lovely and careful. Breakfast is perfect and the hotel restaurant is also. I just missed the towel exchange in the room, as I stayed four days I thought they would exchange at least every two days, but that was all wonderful.

Hotel confortável, funcionários atenciosos, apesar da alta demanda todos de bom humor. Café farto e bom, com frutas, pães diversos, etc. Recomendo

The best hotel I've ever stayed in the city.

The reception attendant was not pleasant, I had made the wrong booking, and I told her I was going to contact you to resolve it. But she was not careful with my problem just checked in and gave me the key while I was on the phone with you. She was not empathic even a little! So much that the person there said: let's cancel your reservation and do it again to get it right. She did the checkin, she did the checkin, she did the checkin, she did the checkin, she did the checkin, she said she was talking to you! She did and she deployed me with a great deficit of education! I was very angry with the reservation I made wrong!

The hotel was very clean, very nice and pleasant.

The hotel is very comfortable and comfortable . Restaurant with excellent quality food.

Great location, very good rooms, but unfortunately, terrible service. There were huge lines for both check-in and check-out, and the staff seemed completely clueless. A 2 PM check-in time is already quite inconvenient, and we still had the experience of joining the massive reception queue, only to be told, when it was finally our turn at 1:58 PM, that we couldn't check in yet because the official time was 2 PM, and we'd have to wait at the back of the line. In the end, we only managed to get into our room closer to 3 PM, which was extremely inconvenient for us as we were staying for a wedding at 4 PM. For check-out, the treatment was quite different, apart from the line still being enormous. We weren't given even a minute's grace period to check out. A truly disappointing experience for a luxury hotel; we will definitely be looking for a different hotel on our next visit to the city.

Hotel muito bem localizado. Pertíssimo do Shopping Savassi. Vista espetacular dos limites da cidade, do Shopping e do Colégio Marista. Bairro seguro e arborizado. Muitas lojas e restaurantes por perto. Restaurante Olegário, dentro do hotel, muito bom. Instalações muito confortáveis, ar condicionado excelente, fina decoração, chuveiro ótimo e produtos de higiene de primeira e atendimento dos funcionários excelente, destaque para o Rafael da recepção.