5-Star Hotels in Hawaii, United States

The hotel is very convenient. I will book it again if I have the chance to go to Hawaii again! ☺️ The staff are polite and friendly. I am very satisfied!

The Ritz-Carlton Waikiki, Hawaii, is classified as a five-star hotel on Ctrip. The suite is over 60 square meters and costs 6,800 yuan, excluding breakfast. In addition to its good location, the hotel's lobby facilities, decoration level, and service staff quality are only three stars of Japanese hotels. We booked a sea-facing suite, and the bed and sofa bed were surprisingly soft. We called the guest room three times on the third night, and each time a different person came to see it and said that it would be solved immediately, but they never came back. After another call, two male waiters finally came together to turn the big mattress over and turned the back up, and they felt that it was normal in hardness and softness. We continued to wait for them to solve the problem of the soft sofa bed. The two male waiters said they would come back immediately, but they were nowhere to be seen. Until a female housekeeper came to check and told her that we were still waiting for the problem to be solved, she also promised to come back but never came back. I had no choice but to call the front desk again and a male waiter came. He left for another ten minutes and came back, saying that I could put the other half of the mattress of the big bed (many double beds abroad are made of two single mattresses covered with a large mattress cover to prevent turning over and affecting each other) on the sofa bed with the hard side facing up. In the end, I had no choice but to do this. The room facilities were very simple, at most three-star level. The restaurant breakfast was a mixture of various foods topped with some local sauce, and it always tasted the same. A breakfast order for two people plus a 20% tip was 60 or 70 US dollars; a Chinese meal in the hotel restaurant, ordering a few plates plus a tip, was 160 US dollars, and the taste was similar. I just stayed in a five-star hotel in Japan and then transferred to ANA business class to fly to Hawaii. The difference between the hotel level and service is really not a little bit. The biggest failure of this trip was choosing this so-called five-star hotel. There will be no next time.

The hotel is a small but beautiful hotel. The rooms are not big and relatively new. The facilities are very convenient. Although it is small, it has all the essentials. The valet pick-up speed is faster than most Waikiki hotels because it is parked opposite. It is very easy to go downstairs to go shopping in the supermarket. It's convenient and not in a busy area, so the location is relatively quiet. The restaurants are pretty good, and several restaurants are very close to the sea. Service is good. Room service response speed is good. The only drawback is that there is no direct access to the beach. The swimming pool is relatively small and the distance between the lounge chairs is tight. It is very close to the restaurant. If there are people dining next to it, it will be cluttered. The balconies in the rooms are relatively close together and the privacy is poor. You can see other people's balconies if you tilt your head slightly, but the sea view is pretty good.

This hotel I stayed in this time was newly built in 2024 and there would be no cockroaches, so I checked in. After staying there, I think it has both good and bad points. Advantages: The service is very enthusiastic; The swimming pool is on the 8th floor, a very clean place; There is a large water dispenser on the next floor, you can pour water when you leave the room, you don’t have to buy water yourself, nor do you have to pour water in the lobby and carry it up, which is very convenient; The hotel has a shuttle bus to Waikiki Beach every hour. The place where you get off is P2, which is a little distance from the beach. There is a return bus about every half hour, which is very convenient. The hotel's elevator is very fast. First, press the floor you want to go to at the door, and then the elevator will automatically allocate it. Basically, one floor per second, there is no pain of high-rise elevators at all, which is very good; Opposite is Ala Moana, Walmart, and buses. Let's talk about the disadvantages: I don't know about other rooms. The window of the room we booked is a large movable window that can be moved to the top of the room. Once the door is opened, it is a half-person-high glass, and then there is no protection, and there is no balcony. See p1, that is to say, more than 20 floors... If you open the window directly, a strong wind will fly out of the window, which I think is quite dangerous. So later we didn't open the window, but opened a crack for ventilation; Although the room was newly built in 24 years, the facilities in the room are already a bit broken. The bathtub drains slowly, the clothesline can't be retracted, and the remote control of the smart toilet is also broken... In general, I think this hotel is not worth five stars, at most it is a four-star, which is ok to stay in.

The hotel is very good and very cost-effective. We were delayed by the car rental company for 2 hours, so we checked in late, so the lady at the front desk gave us an upgrade? I was given a room with a garden by the swimming pool. The room was very cozy. The toilet and bathroom were very new and very good. I had the best sleep in this hotel in Hawaii. I don’t understand why no one commented on it. The hotel has its own We also saw real turtles on the beach, yes real turtles! And it was the guy who handed out towels by the pool who I asked at the beginning. After a long time, the guy came to me and asked me if I had just asked a few of them if there were turtles in the hotel. He said he saw turtles and came to call me. I'm really grateful to remember this. The hotel has its own small supermarket and boutique, so you don’t have to worry if you don’t have enough medicine or if your swimsuit doesn’t look good, you can buy them all! ! And the selection is high-end and comforting. In addition, if you stay in the hotel for about 3 days, you will probably get tired of the restaurant. Of course, there is nothing delicious outside. Hawaii seems to get off work at 4 pm, so there is really no choice outside the hotel.

There were three nights in total. Since my schedule was uncertain at the beginning, I divided it into three bookings. For the first time, I couldn't combine orders and needed to update my check-in at the front desk every day. This was acceptable. But the next day I was told that the room I was staying in was booked out, and I needed to check out, then check in again at night and change rooms. This was unacceptable to me, and the negotiation ended with only a small amount of compensation from Ctrip. And when I checked in again, I couldn't find my luggage, which was very frustrating. I was also shocked that he was so unapologetic about not having a room to spare. This is a long-term rental area, and Target, Walmart, and luxury stores are very convenient. However, there are mostly Koreans here, and the Korean-faced lady at the front desk is obviously discriminatory and indifferent. I don’t know how to evaluate it. The hotel is very new and modern, but the service has not kept up with it. The previous guest's domestic garbage under the sink was not disposed of. The long swimming pool and small shed need to be booked at the spa. The dining by the pool is very delicious, plentiful and cost-effective. Then it should be noted that only the corner room in the entire hotel has a full sea view, so it makes no sense for me to book a sea view room. The area is also on the small side. The bed was very soft, but I didn't feel any backache at all.

This is a long-established resort hotel far from the downtown area. The hotel is also very quiet. Although it is old, the hotel facilities are basically maintained. The service staff are also experienced and knowledgeable. The amount of tip will determine the service. The main reason for choosing this hotel is that there are 6 dolphins in the hotel, which the children like very much. Of course, there is also the Hawaiian specialty black leather hello kitty. The restaurant on the first floor of the hotel is of good quality and there is saxophone accompaniment at dinner time. In general, it is suitable for guests who are not short of money and like quietness.

Consider it a happy little accident. I had missed my flight home because of the Pearl Harbor Memorial Day Parade and was stuck an extra day on Oahu. I looked to see what was the cheapest hotel room available and the Ka La’i popped up which surprised me. Booked the room quick because the Honolulu Marathon was the following day and almost every hotel was sold out. I got an ocean view suite with a King bed as my room and loved it. Bathroom was amazing, bed was super comfortable and overall the suite was spacious. Although it had a kitchen it didn’t have a dedicated dining table, even a small one. Only thing in the sitting area was a glass coffee table that was long enough for my needs of just a late night pizza dinner. Staff was helpful and even as I was checking out, I casually asked if I could tour the Penthouse suite because I had always wanted to book it. The 2 front desk workers escorted me to the Penthouse and gave me a little tour. It was impressive. Definitely would stay there again soon.

The room is nice. The environment is comfortable and warm. The service staff is nice. The restaurant service staff is nice. The food is delicious. There are few people at the beach for vacation. The environment is good. The facilities are complete and well-equipped. I will stay there again next time

The decoration of the room is very old. There are ants and flying insects on the sink in the ground floor room, and there is a damp and musty smell. The bathroom is very narrow and damp. Overall experience is average