We're so excited to come to PV for the very first time and also first time with the Hyatt Hotel Group as well we might be a little bit have a higher expectation but overall the check in process was smooth and very easy we got the room early upon arrival the reception is very attentive but we will not going to return here again one thing I like to give a credited to this hotel is the location very convenient with almost private beaches stunning view but the service is up and down all the time during our 3 night stay especially the one at the main pool the waiter who walking to ask for a drink he only asked the white people obviously I'm an Asian who sat in the Sun Lounger in between the two white ladies he kept coming back and ask those two lady for any more drinks services but never ask me he treat me like I'm a ghost who never existing there I was so disappointed,
The food
# the Italian restaurant we try out on the first night was the worse the most terrible horrible extremely ridiculous the test was super nasty we never ever want to go back to that restaurant ever again the pineapple juice taste like water with some of the pineapple scent an orange juice is very fake color is like very light yellow almost like water but it was terrifying
# The Sushi restaurant is just on average
# The Mexican restaurant although Not so bad at all
#The the one that we really love the most is the steakhouse the service excellent the food is the most delicious and the other one is the buffet that we recommend it,
The house keeping I have to kept bucking the reception to tell them come and clean my room but they never do we ran out of the toilet pepper they never spare anything in our room unless I have to ask for once you missed the morning cleaning room you will missed it for the whole day they will never return to check to your room ever again,
Another downside is the hotel is always under construction and outside by the walkway is very loud at night but not the whole night one thing I really hate about this place they claim they're 5 star hotel but I will give them only 4 or even less
All the public restroom throughout the property are very dirty smells so stinky everywhere you're trying to use it's very very ridiculous the hotel itself are dated,
Well overall I would say we enjoyed this stays because of the stunning beach view beautiful sunshine everyday again if you ask me would I be back here I would say ”NO”
Hotel near Financial District,Guadalajara2% of visitors choose this area
GGuest User2023.11.09
Hi,
3 Things to improve:
-Bigger bottles of water in the room or 2 more bottles.
-Faster room service and Bar service.
-Better lightning in pool area.
Nice facilities an the staff is very kind.
Thanks
Five-star hotel that doesn't live up to its name. Curtain Labron. Shower head is broken. Stayed three nights and didn't fix it. I don't know if it was repaired or not. The room service came back at 6pm and didn't do it yet. The rock style is quite fresh, and there is a live concert in the evening. The breakfast is too bad, don't come to the Chinese stomach!
Hotel near Zona Expo,Guadalajara58.8% of visitors choose this area
GGuest User2024.06.05
The room was clean and hygienic. The staff in the lobby could speak English. The breakfast was good. The hair dryer was broken. I asked the staff to bring a new one but they didn't. I will stay here again next time I attend an exhibition. It's just opposite the exhibition.
Hotel near Financial District,Zapopan2% of visitors choose this area
王王Allen972019.02.24
Hotel service is general, the location is very good. The difference between club king (7-12 floors) and city views (1-7 floors) is that the floor is a little higher and there is nothing to watch. A Hyatt hotel, knocking me when I was sleeping in the morning, the door said to change the battery of my door? It is very disappointing compared to the domestic Hyatt hotel. The price is very low.
The place was ok and food isn’t bad
Restaurant staff always wanted a tip
The hotel desk isn’t helpful at all
Whatever requested we made they said yes but never followed
Like a booking at restaurant they didn’t make for us
Or when we asked for some amenities they said yes but never came
No one picked up the phone at night but they said they had 24 hours room service
Hotel near Financial District,Guadalajara2% of visitors choose this area
VVanessa@Zhang2025.05.17
The room is nice and the location is convenient. There is a shopping district nearby. There are also many good restaurants downstairs. The only downside is that the hot water temperature is not high enough. I can only take a shower in the morning.
Hotel near Zona Expo,Guadalajara58.8% of visitors choose this area
GGuest User2024.10.04
Just opposite gudarajala expo Very close to the Westin breakfast is rich and varied, but maybe the Chinese are not used to eating white porridge. It is better to send mini bar 5 bottle of wine on the first day of stay. The hotel has a swimming pool gym. Overall, it is OK. Although it is old, it can be selected next time. Here.
Overall, this all-inclusive hotel can only say that it can be lived together, don't have any too high expectations.
Hotel 🏨: The hotel is a bit old, and the rooms and all the facilities can be clearly felt. This aspect is actually not in the way, after all, this kind of thing is inevitable. The facilities can be used only as a sensory problem. The only highlight of this stay is the service. The staff here are very friendly and will not stink.
Food: This is not very good. Restaurant hygiene needs to be strengthened because flies 🪰 mosquito visibility is very high (must bring anti-mosquito liquid). The styles of food are similar, and the steaks in French cuisine are exactly the same as those eaten at the steak restaurant the day before. The plate is also the same 🤣. They also ate the same thing when they walked to the restaurant where the question was put. The things taste good but there are not so many tricks.
Beach 🏖️: Compared with Cancun, the beach here is not the white beach like Cancun. Puerto Vallarta The beach is darker and has more stones (at least the beach of this hotel is like this)
Near the hotel: There are shopping centers for 10 minutes from the hotel seat up or down. There is a milk tea shop with Gongcha nearby. Supermarkets and oxxo convenience stores are also not far from the hotel. The street view is not very tall but the president is still safe. I didn't feel dangerous with my daughter out. Just walking down the street was fine.
Hotel near Financial District,Guadalajara2% of visitors choose this area
GGuest User2022.06.27
It was great! 100% recommendable! Good treat! Delicious food! Very friendly as a 5* q is! All a luxury! I repeat
Great
101 reviews
9.1/10
Price from
PHP 7,182
per night
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8.7/10
Very Good
SSirary DiwathahunthaWe're so excited to come to PV for the very first time and also first time with the Hyatt Hotel Group as well we might be a little bit have a higher expectation but overall the check in process was smooth and very easy we got the room early upon arrival the reception is very attentive but we will not going to return here again one thing I like to give a credited to this hotel is the location very convenient with almost private beaches stunning view but the service is up and down all the time during our 3 night stay especially the one at the main pool the waiter who walking to ask for a drink he only asked the white people obviously I'm an Asian who sat in the Sun Lounger in between the two white ladies he kept coming back and ask those two lady for any more drinks services but never ask me he treat me like I'm a ghost who never existing there I was so disappointed,
The food
# the Italian restaurant we try out on the first night was the worse the most terrible horrible extremely ridiculous the test was super nasty we never ever want to go back to that restaurant ever again the pineapple juice taste like water with some of the pineapple scent an orange juice is very fake color is like very light yellow almost like water but it was terrifying
# The Sushi restaurant is just on average
# The Mexican restaurant although Not so bad at all
#The the one that we really love the most is the steakhouse the service excellent the food is the most delicious and the other one is the buffet that we recommend it,
The house keeping I have to kept bucking the reception to tell them come and clean my room but they never do we ran out of the toilet pepper they never spare anything in our room unless I have to ask for once you missed the morning cleaning room you will missed it for the whole day they will never return to check to your room ever again,
Another downside is the hotel is always under construction and outside by the walkway is very loud at night but not the whole night one thing I really hate about this place they claim they're 5 star hotel but I will give them only 4 or even less
All the public restroom throughout the property are very dirty smells so stinky everywhere you're trying to use it's very very ridiculous the hotel itself are dated,
Well overall I would say we enjoyed this stays because of the stunning beach view beautiful sunshine everyday again if you ask me would I be back here I would say ”NO”
曹曹Five-star hotel that doesn't live up to its name. Curtain Labron. Shower head is broken. Stayed three nights and didn't fix it. I don't know if it was repaired or not. The room service came back at 6pm and didn't do it yet. The rock style is quite fresh, and there is a live concert in the evening. The breakfast is too bad, don't come to the Chinese stomach!
WWansonThe place was ok and food isn’t bad
Restaurant staff always wanted a tip
The hotel desk isn’t helpful at all
Whatever requested we made they said yes but never followed
Like a booking at restaurant they didn’t make for us
Or when we asked for some amenities they said yes but never came
No one picked up the phone at night but they said they had 24 hours room service
HHicklandHotel appeared beautiful. Then you get to your room which are in need of renovations. Why I gave a 1 in cleanliness was the ceilings had what appeared to be mold, and so did the bed sheets. There was no hot water and the fully stock bar was anything but full. Would not recommend this hotel to anyone.
GGuest UserHi,
3 Things to improve:
-Bigger bottles of water in the room or 2 more bottles.
-Faster room service and Bar service.
-Better lightning in pool area.
Nice facilities an the staff is very kind.
Thanks
GGuest UserThe room was clean and hygienic. The staff in the lobby could speak English. The breakfast was good. The hair dryer was broken. I asked the staff to bring a new one but they didn't. I will stay here again next time I attend an exhibition. It's just opposite the exhibition.
GGuest UserJust opposite gudarajala expo Very close to the Westin breakfast is rich and varied, but maybe the Chinese are not used to eating white porridge. It is better to send mini bar 5 bottle of wine on the first day of stay. The hotel has a swimming pool gym. Overall, it is OK. Although it is old, it can be selected next time. Here.
王王Allen97Hotel service is general, the location is very good. The difference between club king (7-12 floors) and city views (1-7 floors) is that the floor is a little higher and there is nothing to watch. A Hyatt hotel, knocking me when I was sleeping in the morning, the door said to change the battery of my door? It is very disappointing compared to the domestic Hyatt hotel. The price is very low.
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