5-Star Hotels in Jalisco, Mexico

Overall, this all-inclusive hotel can only say that it can be lived together, don't have any too high expectations. Hotel 🏨: The hotel is a bit old, and the rooms and all the facilities can be clearly felt. This aspect is actually not in the way, after all, this kind of thing is inevitable. The facilities can be used only as a sensory problem. The only highlight of this stay is the service. The staff here are very friendly and will not stink. Food: This is not very good. Restaurant hygiene needs to be strengthened because flies 🪰 mosquito visibility is very high (must bring anti-mosquito liquid). The styles of food are similar, and the steaks in French cuisine are exactly the same as those eaten at the steak restaurant the day before. The plate is also the same 🤣. They also ate the same thing when they walked to the restaurant where the question was put. The things taste good but there are not so many tricks. Beach 🏖️: Compared with Cancun, the beach here is not the white beach like Cancun. Puerto Vallarta The beach is darker and has more stones (at least the beach of this hotel is like this) Near the hotel: There are shopping centers for 10 minutes from the hotel seat up or down. There is a milk tea shop with Gongcha nearby. Supermarkets and oxxo convenience stores are also not far from the hotel. The street view is not very tall but the president is still safe. I didn't feel dangerous with my daughter out. Just walking down the street was fine.

When you read their description of that's available and you think ”we should stay here!”, you might want to think twice. They say: Enjoy our 780 sq. ft. King Deluxe Suite with a separate living area and offers a parlor with spectacular city views. Starting your day off with continental breakfast and relax in the evening with hors d'oeuvres, non-alcoholic beverages and honor bar. Includes a private bedroom with a separate shower and bathtub, queen-sized sofa bed, WiFi access, two-line phones with voicemail, nightly turndown service, wet bar. Each suite includes features from The Hilton Serenity Collection. The Serenity Bed includes an exclusive Suite Dreams mattress and box springs, Super Topper mattress pad, down duvet, Touch of Down pillows, linen program, as well as custom decorative bed throws and bolster pillow.” What we got: No mini bar (when we asked for it, they brought a refrigerator...with nothing in it.) No separate toilet and shower, it was all one room and was dirty. No lounge with hors d'oeuvres, non-alcoholic beverages and honor bar. No continental breakfast And no one seemed to care. It was so sad.

Hotel service is general, the location is very good. The difference between club king (7-12 floors) and city views (1-7 floors) is that the floor is a little higher and there is nothing to watch. A Hyatt hotel, knocking me when I was sleeping in the morning, the door said to change the battery of my door? It is very disappointing compared to the domestic Hyatt hotel. The price is very low.

The place was ok and food isn’t bad Restaurant staff always wanted a tip The hotel desk isn’t helpful at all Whatever requested we made they said yes but never followed Like a booking at restaurant they didn’t make for us Or when we asked for some amenities they said yes but never came No one picked up the phone at night but they said they had 24 hours room service

Hi, 3 Things to improve: -Bigger bottles of water in the room or 2 more bottles. -Faster room service and Bar service. -Better lightning in pool area. Nice facilities an the staff is very kind. Thanks

Looking to travel with family? Highly recommended! This is a luxury hotel with a ”boutique” vibe and Excellent service. The breakfast buffet is one of the best in PV (have stayed in Sheraton, Westin). The pool is well-maintained, the kids playroom is awesome (Thank you Bibiana!). The property is very modern, very well maintained, though rooms are a bit small. We stayed at the Marriott in Cancun as well, similar experience. Best budget luxury resort in PV.

We had the best time and the best stay. The bed was so comfortable and we had a hot tub on our balcony! The food and drinks were fantastic and the beach was so relaxing. Miguel at the bar was great and Lucy helped us with everything we needed. I highly recommend!

Five-star hotel that doesn't live up to its name. Curtain Labron. Shower head is broken. Stayed three nights and didn't fix it. I don't know if it was repaired or not. The room service came back at 6pm and didn't do it yet. The rock style is quite fresh, and there is a live concert in the evening. The breakfast is too bad, don't come to the Chinese stomach!

I can last year with friends and loved QR so much I decided to book a week with my Husband when we came to Guadalajara. Jaime always goes above and beyond to help you with scheduling transportation or any other need. Daniel at the bar is the absolute best! Enrique and Luis were also very helpful to us with our bags and always greeted us as we entered and exited the hotel. The housekeeping staff does a wonderful job keeping your room stocked and cleaned. The food is excellent and you have to experience Brunch as it is a real feast! Absolutely love Quinta Real and can’t wait to visit again!!

The hotel is very good, very clean, and the white tea perfume and bath products are very comfortable. The gym is on the 3F, and the meeting room is also very nice. The Guadalajara Expo is downstairs, which is very convenient.

Overall, this all-inclusive hotel can only say that it can be lived together, don't have any too high expectations. Hotel 🏨: The hotel is a bit old, and the rooms and all the facilities can be clearly felt. This aspect is actually not in the way, after all, this kind of thing is inevitable. The facilities can be used only as a sensory problem. The only highlight of this stay is the service. The staff here are very friendly and will not stink. Food: This is not very good. Restaurant hygiene needs to be strengthened because flies 🪰 mosquito visibility is very high (must bring anti-mosquito liquid). The styles of food are similar, and the steaks in French cuisine are exactly the same as those eaten at the steak restaurant the day before. The plate is also the same 🤣. They also ate the same thing when they walked to the restaurant where the question was put. The things taste good but there are not so many tricks. Beach 🏖️: Compared with Cancun, the beach here is not the white beach like Cancun. Puerto Vallarta The beach is darker and has more stones (at least the beach of this hotel is like this) Near the hotel: There are shopping centers for 10 minutes from the hotel seat up or down. There is a milk tea shop with Gongcha nearby. Supermarkets and oxxo convenience stores are also not far from the hotel. The street view is not very tall but the president is still safe. I didn't feel dangerous with my daughter out. Just walking down the street was fine.

The place was ok and food isn’t bad Restaurant staff always wanted a tip The hotel desk isn’t helpful at all Whatever requested we made they said yes but never followed Like a booking at restaurant they didn’t make for us Or when we asked for some amenities they said yes but never came No one picked up the phone at night but they said they had 24 hours room service

Looking to travel with family? Highly recommended! This is a luxury hotel with a ”boutique” vibe and Excellent service. The breakfast buffet is one of the best in PV (have stayed in Sheraton, Westin). The pool is well-maintained, the kids playroom is awesome (Thank you Bibiana!). The property is very modern, very well maintained, though rooms are a bit small. We stayed at the Marriott in Cancun as well, similar experience. Best budget luxury resort in PV.

We had the best time and the best stay. The bed was so comfortable and we had a hot tub on our balcony! The food and drinks were fantastic and the beach was so relaxing. Miguel at the bar was great and Lucy helped us with everything we needed. I highly recommend!

We ended up getting to the property a couple hours before check in but our concierge Franco greeted us at our first step out of our shuttle. His team grabbed our bags as he escorted to the front desk. We had 3 rooms booked and they were able to give us 2 of them adjoining. We had to wait a couple hours to check in but we got our bracelets, a quick tour and sat down for some lunch a few drinks while we waited! Smooth check in process! The service from housekeeping to bartenders to pool servers were all so friendly and fast! The pool food was great for snacking on. The breakfast buffet was decent with a good variety of choices. Drinks were mostly small unless you asked for a bigger glass, which was never an issue. All 3 of our rooms were pretty clean and housekeeping kept up with everything pretty well! The beach was a great spot for sunsets. Few vendors around but they weren’t too much of a bother. Not much of a swimming style beach due to how rough it was at the time we visited. The lobby bar was a good time in the evening with live music! All in all, we would definitely head back!

My husband and I spent 9/13 nights of our honeymoon as Casa Velas. We chose this hotel because of its great reviews, and it was one of only a few adults only ‘highly rated’ hotels. We had a wonderful time, which, in most didn’t disappoint. Pros The location of this hotel is near the marina, you can walk there within 5 to 10 minutes. The area is very safe, it feels very secure and everyone in and around the hotel was very very very friendly. The staff are by far this hotels biggest and best asset. So friendly, accommodating (within what they can do). Ramon and Ulrise worked non stop all day. The rooms are beautiful and are set within ground surrounded by lush trees, flowers and many iguana’s The cocktails were amazing and are exceptional value under the all inclusive, they would make almost anything, even if this wasn’t on the main menu The pool, reception, entrance, gardens and restaurants are immaculate and are constantly being cleaned and tidied. Also some friendly coy carp and turtles (which you can feed) Room for improvement The menu options are limiting, especially if you are staying longer than 4 days. Whilst the food was delicious, we have had some even more amazing food outside of the resort, a more diverse menu would be great for those staying a little longer. Before you travel be sure to check whether there are any events or weddings on during your stay, this was the largest downside by far. When guests arrived for the wedding/event that lasted about five days, our experience was negatively impacted by having to have buffet options for food… the calm, peaceful ambience was also affected. It very much felt like as soon as the wedding parties arrived, other guests were left to experience someone else’s holiday/vacation. Tipping Maybe it is because we are Europeans, and expected tipping isn’t something that we are used to… but considering this is a high end hotel that included tips, it felt strange to then we having to sign for drinks and food and tipping. Not saying that the staff do not deserve to be rewarded for their hard work, this isn’t in question at all, but it did feel a bit off. Whilst we would 100% recommend this hotel to any friends or family staying. We would make the recommendation of a shorter stay as the menu got very repetitive and there’s so many amazing things to see in at around Puerto Vallarta. Value for money 8/10

Overall, this all-inclusive hotel can only say that it can be lived together, don't have any too high expectations. Hotel 🏨: The hotel is a bit old, and the rooms and all the facilities can be clearly felt. This aspect is actually not in the way, after all, this kind of thing is inevitable. The facilities can be used only as a sensory problem. The only highlight of this stay is the service. The staff here are very friendly and will not stink. Food: This is not very good. Restaurant hygiene needs to be strengthened because flies 🪰 mosquito visibility is very high (must bring anti-mosquito liquid). The styles of food are similar, and the steaks in French cuisine are exactly the same as those eaten at the steak restaurant the day before. The plate is also the same 🤣. They also ate the same thing when they walked to the restaurant where the question was put. The things taste good but there are not so many tricks. Beach 🏖️: Compared with Cancun, the beach here is not the white beach like Cancun. Puerto Vallarta The beach is darker and has more stones (at least the beach of this hotel is like this) Near the hotel: There are shopping centers for 10 minutes from the hotel seat up or down. There is a milk tea shop with Gongcha nearby. Supermarkets and oxxo convenience stores are also not far from the hotel. The street view is not very tall but the president is still safe. I didn't feel dangerous with my daughter out. Just walking down the street was fine.

The place was ok and food isn’t bad Restaurant staff always wanted a tip The hotel desk isn’t helpful at all Whatever requested we made they said yes but never followed Like a booking at restaurant they didn’t make for us Or when we asked for some amenities they said yes but never came No one picked up the phone at night but they said they had 24 hours room service

Looking to travel with family? Highly recommended! This is a luxury hotel with a ”boutique” vibe and Excellent service. The breakfast buffet is one of the best in PV (have stayed in Sheraton, Westin). The pool is well-maintained, the kids playroom is awesome (Thank you Bibiana!). The property is very modern, very well maintained, though rooms are a bit small. We stayed at the Marriott in Cancun as well, similar experience. Best budget luxury resort in PV.

We had the best time and the best stay. The bed was so comfortable and we had a hot tub on our balcony! The food and drinks were fantastic and the beach was so relaxing. Miguel at the bar was great and Lucy helped us with everything we needed. I highly recommend!

We ended up getting to the property a couple hours before check in but our concierge Franco greeted us at our first step out of our shuttle. His team grabbed our bags as he escorted to the front desk. We had 3 rooms booked and they were able to give us 2 of them adjoining. We had to wait a couple hours to check in but we got our bracelets, a quick tour and sat down for some lunch a few drinks while we waited! Smooth check in process! The service from housekeeping to bartenders to pool servers were all so friendly and fast! The pool food was great for snacking on. The breakfast buffet was decent with a good variety of choices. Drinks were mostly small unless you asked for a bigger glass, which was never an issue. All 3 of our rooms were pretty clean and housekeeping kept up with everything pretty well! The beach was a great spot for sunsets. Few vendors around but they weren’t too much of a bother. Not much of a swimming style beach due to how rough it was at the time we visited. The lobby bar was a good time in the evening with live music! All in all, we would definitely head back!

My husband and I spent 9/13 nights of our honeymoon as Casa Velas. We chose this hotel because of its great reviews, and it was one of only a few adults only ‘highly rated’ hotels. We had a wonderful time, which, in most didn’t disappoint. Pros The location of this hotel is near the marina, you can walk there within 5 to 10 minutes. The area is very safe, it feels very secure and everyone in and around the hotel was very very very friendly. The staff are by far this hotels biggest and best asset. So friendly, accommodating (within what they can do). Ramon and Ulrise worked non stop all day. The rooms are beautiful and are set within ground surrounded by lush trees, flowers and many iguana’s The cocktails were amazing and are exceptional value under the all inclusive, they would make almost anything, even if this wasn’t on the main menu The pool, reception, entrance, gardens and restaurants are immaculate and are constantly being cleaned and tidied. Also some friendly coy carp and turtles (which you can feed) Room for improvement The menu options are limiting, especially if you are staying longer than 4 days. Whilst the food was delicious, we have had some even more amazing food outside of the resort, a more diverse menu would be great for those staying a little longer. Before you travel be sure to check whether there are any events or weddings on during your stay, this was the largest downside by far. When guests arrived for the wedding/event that lasted about five days, our experience was negatively impacted by having to have buffet options for food… the calm, peaceful ambience was also affected. It very much felt like as soon as the wedding parties arrived, other guests were left to experience someone else’s holiday/vacation. Tipping Maybe it is because we are Europeans, and expected tipping isn’t something that we are used to… but considering this is a high end hotel that included tips, it felt strange to then we having to sign for drinks and food and tipping. Not saying that the staff do not deserve to be rewarded for their hard work, this isn’t in question at all, but it did feel a bit off. Whilst we would 100% recommend this hotel to any friends or family staying. We would make the recommendation of a shorter stay as the menu got very repetitive and there’s so many amazing things to see in at around Puerto Vallarta. Value for money 8/10

When you read their description of that's available and you think ”we should stay here!”, you might want to think twice. They say: Enjoy our 780 sq. ft. King Deluxe Suite with a separate living area and offers a parlor with spectacular city views. Starting your day off with continental breakfast and relax in the evening with hors d'oeuvres, non-alcoholic beverages and honor bar. Includes a private bedroom with a separate shower and bathtub, queen-sized sofa bed, WiFi access, two-line phones with voicemail, nightly turndown service, wet bar. Each suite includes features from The Hilton Serenity Collection. The Serenity Bed includes an exclusive Suite Dreams mattress and box springs, Super Topper mattress pad, down duvet, Touch of Down pillows, linen program, as well as custom decorative bed throws and bolster pillow.” What we got: No mini bar (when we asked for it, they brought a refrigerator...with nothing in it.) No separate toilet and shower, it was all one room and was dirty. No lounge with hors d'oeuvres, non-alcoholic beverages and honor bar. No continental breakfast And no one seemed to care. It was so sad.

Hi, 3 Things to improve: -Bigger bottles of water in the room or 2 more bottles. -Faster room service and Bar service. -Better lightning in pool area. Nice facilities an the staff is very kind. Thanks

I can last year with friends and loved QR so much I decided to book a week with my Husband when we came to Guadalajara. Jaime always goes above and beyond to help you with scheduling transportation or any other need. Daniel at the bar is the absolute best! Enrique and Luis were also very helpful to us with our bags and always greeted us as we entered and exited the hotel. The housekeeping staff does a wonderful job keeping your room stocked and cleaned. The food is excellent and you have to experience Brunch as it is a real feast! Absolutely love Quinta Real and can’t wait to visit again!!

The hotel is very good, very clean, and the white tea perfume and bath products are very comfortable. The gym is on the 3F, and the meeting room is also very nice. The Guadalajara Expo is downstairs, which is very convenient.

ONE OF THE BEst HOTEL IN GUADALAJARA VERY NICE AND CLEAN LOVE THERE COSTUMER SERVICES

I have stayed here for a week at a time about every 8 weeks since the hotel opened. It took a while to get running smoothly but now is an excellent hotel. Service is very high overall. Food is excellent and overall healthier than the surrounding hotels. Close alternatives for food at the office building next door or some smaller cafes in neighborhood behind the hotel. The suites are live and a great bathroom. These are the only rooms that have a bathtub. The corner rooms are a bit smaller and I prefer a regular room instead of the upgrade to a corner room. One complaint is the air conditioning units can be a little loud so best to run them constantly for background noise. Pool is a bit odd as it does not have many lounge chairs if you want to just lounge and lay out in sun. Exec lounge has great service now with bartender always interested in making unique drinks.