5-Star Hotels in Gansu, China

This is the first time I've specifically waited to review a hotel: 1. Location: Less than 10 minutes from the high-speed train station, very convenient. 2. Service: Beyond five-star service! They added me on WeChat in advance, and all the hotel staff were incredibly enthusiastic. Every detail was meticulously taken care of, from bottled water available everywhere to free laundry and drying facilities, complete with laundry detergent. In the evenings, there were complimentary sweet soups, milk, and pastries. It was so convenient when traveling with a child and ordering extra food. There were welcome gifts upon check-in and also gifts upon check-out, plus a play area for kids. An excellent hotel! 👍👍👍

Highly recommended! Staying in the Hyatt Regency Lanzhou's River View Suite was the biggest surprise of my Gansu-Qinghai trip. The high-floor panoramic floor-to-ceiling windows offered direct views of the flowing Yellow River. Opening the windows revealed a picturesque scene of Lanzhou's mountains and river. During the day, the mighty river stretched out, and at night, the city lights sparkled – an irreplaceable view. The happy hour experience at the 16th-floor Club Lounge was fantastic; you could mix your own cocktails, and the signature beef noodles were authentic and delicious. Sitting by the window in the evening, watching the Yellow River sunset, created an incredible atmosphere. The hotel's location is convenient, close to the Waterwheel Park, and the staff's service was thoughtful and meticulous. As a benchmark international five-star hotel in Lanzhou, it's perfect for both leisure travel and scenic sightseeing. I'll definitely choose this place again next time I'm in Lanzhou!

The hotel room was clean and tidy, with complete facilities. There was a humidifier available if the room felt dry, and the bedding was comfortable, so I slept very well. The front desk service was warm and attentive. The location is convenient, right near the airport. I'll definitely choose to stay here again next time!

1. The hotel offers a complimentary airport pick-up service, and from the moment I was greeted, I could feel the staff's warm hospitality. 2. I absolutely loved the hotel's 'wild luxury' aesthetic – it's simple yet grand, with a unique and pleasant aroma. 3. The hotel's travel photography service is outstanding! I got the best set of photos I've ever had. Both the makeup artist and photographer were incredibly professional. I was instantly thrilled with the retouched photos just 5 minutes after the shoot, and even more delighted to learn they'd spend another three days on meticulous post-processing. The terrace above the lobby offers a fantastic photo op, especially with the red canopy against the desert backdrop – it's truly magnificent and a unique scene. 4. Given how dry Dunhuang is, the hotel thoughtfully provided complimentary face masks and lotion. 5. They also offered a free transfer to my next hotel.

I wholeheartedly recommend the Hilton Lanzhou Chengdashangwu! My stay here far exceeded my expectations, and I have to give a special shout-out to Kelly at the front desk! I was in Lanzhou for business and after comparing several five-star hotels, I chose this one. The location is excellent, close to Lanzhou University Metro Station, making it convenient to get to Oriental Red Square and the provincial government area. If you're driving, there's free underground parking, so no worries about transportation. The hotel's decor blends the aesthetics of Dunhuang, and the lobby on the 51st floor offers expansive views. The giant starry sky chandelier is grand and elegant, perfect for photos. Overall, it's luxurious without being ostentatious. What made the check-in process most heartwarming was Kelly at the front desk. I arrived with a lot of luggage and was quite tired from traveling, but Kelly had a warm smile throughout. She was efficient and professional, quickly completing the check-in procedures and proactively introducing all the hotel's amenities: the 11th-floor heated infinity pool, the panoramic window gym, the breakfast at the Yun All-Day Dining restaurant, and the operating hours of the high-floor executive lounge. When she learned I wanted to watch the sunset in Lanzhou, she specifically recommended a high-floor room with a view. She even hand-wrote recommendations for authentic local beef noodles and scenic spots along the Yellow River. She patiently answered all my questions about breakfast, pool usage, and late check-out. Her service was meticulous, thoughtful, gentle, and perfectly measured, embodying Hilton's service standards. The room experience was equally impeccable. Being on a high floor, the panoramic windows offered direct views of the city skyline, allowing me to overlook the entire Chengguan district and the outline of the Yellow River at dusk. The Serta mattress was soft yet supportive, the bathroom had a separate wet and dry area, and the toiletries were high-quality. The soundproofing throughout the room was excellent, ensuring an undisturbed rest. The breakfast selection was rich and comprehensive, featuring both local northwestern specialties and Western dishes, all authentic in flavor. The heated pool had crystal-clear water, and the high-altitude gym was well-equipped. It was truly therapeutic to swim and relax after a busy day. The housekeeping and concierge staff were all enthusiastic and polite. The entire hotel's hardware is new, and the facilities are well-maintained, with attention to every service detail. It's perfectly suited for both business trips and leisure vacations. The next time I visit Lanzhou, I will definitely choose the Hilton Lanzhou Chengdashangwu again, and I hope the hotel will highly commend the thoughtful and professional Kelly at the front desk!

The hotel is located very close to the Lanzhouxi railway station , it serves the purpose of coming and leaving from Lanzhouxi. The hotel was kind to provide shuttle service to and from the railway station. It's close to the Gansu museum. We had a short visit to Lanzhou and this hotel suits me. Hotel staff were kind to assist you. The hotel is clean. A new fresh up renovation will be an asset. I needed extra water, someone delivered it personally, greatly appreciated.

This was the best value for money on our Gannan trip! The room was spacious enough, very well laid out, and all the facilities were new and complete. Everyone, from the airport pick-up driver to the front desk, concierge, and housekeeping staff, was polite, professional, and proactive in offering help. We had seen reviews mentioning airplane noise beforehand, but we didn't experience any of that – it was very quiet at night, and the bedding was comfortable. We stayed on the 4th floor of Building 2, with our window directly facing the runway, and it was really pleasant to lie in bed with the window closed and watch the planes take off and land. Lanzhou Airport is so far from the city center; I highly recommend all early morning flight travelers to stay here for a night – it's truly worth it!

I absolutely loved this hotel! From the moment I stepped into the room, I was impressed by how clean and comfortable it was. The sheets and towels were spotless, and this fresh, cozy environment really made my trip more relaxing and enjoyable. I even had a beautiful view of the Yellow River from my room, which was especially stunning at night. I also want to give a special shout-out to Da Yanlong for the swift check-in process and for patiently answering all my questions with such a warm and friendly attitude – it really made me feel welcome. The breakfast spread was fantastic, with a great variety of fruits and pastries. Overall, I highly recommend it and would definitely come back given the chance!

The room was large, spacious, and bright. The customer service manager, Anna, contacted us a day in advance to arrange airport pickup, which was a very thoughtful touch. Upon arrival, she was incredibly attentive, arranging a perfectly located room that our child absolutely loved. We also received a fruit voucher and complimentary breakfast. Considering that other hotels like all-season are priced at 800-900 during the summer holidays, the Sheraton offers excellent value for money. It's also just over a kilometer from the Dunhuang Night Market in the city center. Highly recommended!

This is one of the best hotels I stayed at during my entire Gannan loop road trip. The hotel lobby is luxurious and grand, with ample parking, especially the underground parking garage with a height limit of 2.5 meters, which is really convenient for those driving. The receptionist was exceptionally friendly and responsive, and even upgraded my room. The room was newly decorated and fully equipped. All towels and cups were disposable and sterilized. The bedding was clean and comfortable, with attention to detail. The kettle, in particular, has a temperature-controlled spout and is a godsend for coffee lovers. The breakfast was also plentiful, and the ingredients were clearly very fresh, not only satisfying my hunger but also taking care of my emotional well-being. In short, for this price, staying at this hotel is absolutely the best value for money.