Hotel with a very good price-quality.
The family room is functional with a good spacious optimization.
The litter is very comfortable as in all the hotels in the teaching.
A small bemol for the comfort of the clockworkers that do not present the usual volume of the clockworks in the chain and the cleanness of the rooms (hair presence in one of the beds, shower and furniture poorly or not cleaned).
But these details are compensated by the host's sympathy.
The hotel is a very nice hotel, but is it a good location for a few nights?
The restaurant is a good restaurant, a tight pasta, a very fast-cooling, a meal does not seem to be a traditional cuisine or a home.
Everything was fine as expected from a budget hotel. Receptionists were nice, although they can’t really speak English. The only issue upon check in was that I was asked to pay the hotel fees again even if I already prepaid online. They said that they did not charge the card when i made the prepayment as it was only meant to reserve the rooms. So i paid right then and there at the reception once again. Then this morning, i check that both cards (the one used for prepayment and the one used at the reception) were actually charged. Now, i have duplicate payments which I’m still tryint to resolve with Trip customer service.
In addition, we were suddenly awoken the next morning due to all the noise right outside our door. Somebody was shouting/talking so loudly and kept banging things. When i opened the door, it was the housekeeping lady. What is the purpose of putting the “do not disturb” sign on the door if the person who’s not supposed to disturb you is actually disturbing you from directly outside your room. This is the first time i have met such a loud housekeeper and the first time a housekeeper did not greet “good morning” eventhough we met eye-to-eye.
Despite our arrival has a normal time 15h no staff and hosting at the computer boundary and it starts problems ...
1/ne Not recognized reservation ....(1er sav call)
2/payement of the stay tax ( which should be directly in the internet payment for the facility )
3/ sending confirmation mail with access4 that does not arrive (2nd SAV call)
4/ Computer problem digital azerty keyboards are up to the top of the screen and not very accessible
48 reviews
7.0/10
Price from
CNY 369
per night
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8.5/10
Very Good
GGuest UserBooking during christmas market period, so hotel price is so high and another choice was fully booked. You NEED to check in on 3pm only even if I could check in before check in time in Paris.... but they have luggage locker but not free of charge.
Room is clean, new and very big. Location is far from tram and bus (10 mins walk). I take the tram to central station for going to other city, tram is always delay :( it stop on the way then I missed the train ;( Recommend to book the hotel near main train station !
MMissus OEverything was fine as expected from a budget hotel. Receptionists were nice, although they can’t really speak English. The only issue upon check in was that I was asked to pay the hotel fees again even if I already prepaid online. They said that they did not charge the card when i made the prepayment as it was only meant to reserve the rooms. So i paid right then and there at the reception once again. Then this morning, i check that both cards (the one used for prepayment and the one used at the reception) were actually charged. Now, i have duplicate payments which I’m still tryint to resolve with Trip customer service.
In addition, we were suddenly awoken the next morning due to all the noise right outside our door. Somebody was shouting/talking so loudly and kept banging things. When i opened the door, it was the housekeeping lady. What is the purpose of putting the “do not disturb” sign on the door if the person who’s not supposed to disturb you is actually disturbing you from directly outside your room. This is the first time i have met such a loud housekeeper and the first time a housekeeper did not greet “good morning” eventhough we met eye-to-eye.
GGuest UserBooking Numbers: *********** (PIN 5187/hotel confirmation number: ***************) and *********** (PIN 8304/hotel confirmation number: ***************). We arrived at the hotel just before 8.00 pm on 22/03/2024 - tired after after a long day of travelling. When I presented our ”Check-in vouchers” for the two rooms that we had reserved and pre-paid for online with Trip.com, the lady at the reception said that they were only room guarantees and did not represent that we had already paid for the rooms before arriving at the hotel. Therefore, I gave her our written receipts from Trip.com for our payments for the two rooms and asked her to call Trip.com to confirm that we had already paid for the two rooms. She then gave us incorrect entry codes for our two rooms, for which I had to return to the reception where she then gave me the correct entry codes. Later that evening when we passed the reception to to go out of the hotel to find somewhere to eat and I asked her if she had telephoned Trip.com yet, she acknowledged that the rooms had already been paid for online.
GGuest UserThis hotel location was very clean calming area but 11 minutes far from the centre by train,the staff were friendly and helpful,the room was clean with good breakfast in the morning,but the only problem I really didn't like it was the toilet,the toilet was extremely small, very very small that we couldn't take shower at all because the water was getting outside of the toilet to the sleeping room,I wish if we had good toilet to feel comfortable in the place, otherwise it was really good experience as it was first time to Straßburg,we really love the city and we enjoyed alot.
Thanks alot to the trip.com
GGuest UserI needed a place to sleep overnight to break up my trip from the south of France ti Belgium, and this was perfect. Right off the highway, but with no traffic noise or pollution. The clientele, mostly truckers, were polite and quiet, there was no noise at night or in the hallways. The staff was pleasant and readily available, check-in and out was simple, the buffet dinner was a good quality all-you can-eat.
If you're looking for a clean, simple, friendly place to rest on your trip, I highly recommend this hotel.
BBronsteinLike two weeks ago in Ludres, I was overtaken by the Concierge with money claims that were not explainable in part. I had booked on Trip and used Coins. The hotel must at least know that the room is paid. Dumb foreigners take off? The hotel I know for a long time. The rooms are a little bigger than in the neighboring IN hotel and now have a refrigerator and a Senseo machine (photo). The hotel has an elevator and some rooms have a valley view.
It was one of the B & B hotels 3 years ago.
Opening times are limited. Eventually, you are facing closed doors. There is an automatic desk for the reception of the room card.
TTurushevaVA great hotel, convenient location and clean rooms. Sometimes you hear neighbors behind the wall, but here is a lucky place with neighbors. The only question for pillows, very strange, is more like 2 pancakes.
GGuest UserAbout 10 mins walk from colmar station. Housekeeper is good, they folded our Pyjamas. However, there is a dried pee smell in the toilet area, although it looks clean. Could be the toilet bowl surface or the flooring that is permanently stained.
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