Hotel location: Not far from the Pyramid and Tiankeng, very convenient. Hotel environment: The environment is pretty good, the rooms are average. Hotel price: It is cheap and cost-effective. Room defect: The room I live in has a back door, which can't be locked, so I use a stool to stand it up at night. Behind this door is a corridor, and there is a large window, you will see and hear service staff passing by from time to time. The bedding is not a quilt but a bed blanket.

Buen hotel, pero el servicio de restaurante muy malo.

Nice hotel, great time! We had the room with small private bath on the roof. Here was great in cool with the hot weather, but unfortunately not very beautiful view. The location was close to the center so everything was well to walk. Friendly staff. Unfortunately, there was only one street where we could park free and fortunately we had found a place there, but otherwise we should have paid and I didn't find this very clearly on the site.

Hotel location is not too close to the city center, there is a relatively large parking lot, the hotel is good health, the sixth floor of the residence can see some of the city view of merida, but there is no toothbrush and toothpaste in the hotel, it is best to bring it, breakfast to 10 in the morning : 30, is a Western-style buffet, the type is OK, breakfast requirements are not too high.

The hotel building is very distinctive, it was booked temporarily, the front desk service was enthusiastic, and the rooms were good. The hotel has its own restaurant. Breakfast is available. There are different choices. There is a small market next to the hotel. The Chinese fast food inside is good. I ate it twice. , Crossing the road is the church, the location of the hotel is very good, the yard is a parking lot, there is a swimming pool, elevators, the service staff are also very enthusiastic, meet and live to say hello

The truth is, it's a very nice place, the cave is fabulous, the water is very good. The hotel is a little less spacious than I thought it would be. The staff is friendly and very attentive to your needs. Regarding the location, it's fine. I have no complaints in general... I only had one problem... one night, upon entering my room, I noticed a very strong smell of urine or cat poop, I don't know. I mentioned it to the front desk, and their response was evasive... the lady argued that what smelled like that was the material the ceilings are made of... that was unbelievable... I didn't like this. In any case, there should have been more complaints, and according to what the front desk told me, there weren't. I complained, we sat down to dinner and when we came back it didn't smell anymore...what they did we don't know 🙂↔️ I think they must have forgotten to pick up the kittens' waste....This was unpleasant... I still liked it except for this...

Buena estancia, buena atención en recepción, recámaras muy amplias, en general buenas instalaciones

I stayed in Residence Inn Merida for a month in January 2024. I liked the location and services. It’s very close to the Galleria Mall, Costco and a large grocery store. You can take bus R72 to Central Merida which is very convenient if you don’t have a car or don’t want to drive.The room is clean and equipped with full kitchen. The breakfast is included. The front desk staffs are also helpful. They helped us to arrange two private day trips to Maya sites and cenotes. The only thing I would recommend is to improve the quality and add more choices to the breakfast. Not many varieties of breakfast. The refrigerator is a little bit noisy at night.

Muy buen hotel y ubicación, sólo por ahí les agradeceré el reembolso de mi cancelación de los días 24 de junio, te marqué por equivocación e hice la cancelación, ya ven que retome aunque no me habían reembolsado el día correcto que fue 24 de mayo, todo muy bien, gracias agradezco a la empresa trip

It is a good hotel in this small city....