Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJul 16, 2026|WPLUS Deluxe Double Bed Room
Zs siyueStayed for 2 nights during peak season. Wanted to extend but unfortunately, they were fully booked. This hotel proves that good things don't need to shout – it's quiet, spotless, and the service is excellent. The daily fresh and delicious fruit, breakfast, afternoon tea, and bedtime sweets are simply delightful (just look at the photos!). The staff, both male and female, are all so attractive! The thoughtful little details really warmed my heart: they put a cover on your ID when you check in, the laundry service leaves your clothes smelling wonderful, and they even coil up your charging cables when they clean – so considerate!
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Price per night from:PHP 10,167
Posted onJun 13, 2026
Xuezhilian222Xihu Villa boasts stunning scenery and a uniquely grand garden design. I especially loved the many diverse and distinctive Taihu stones throughout the garden. The breakfast was plentiful, and the Hangzhou cuisine at the Xinxin Hotel was delicious! 👍 Stepping out, you can explore historical sites along Beishan Street, and West Lake's beautiful scenery is just across the road. It's a fantastic holiday hotel! 👍
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Price per night from:PHP 8,969
Posted onJan 28, 2026
Guest User
Pros: Jojo, our butler, provided excellent service, and the travel photography was great – the photographer was very dedicated.
Cons:
1. Breakfast options were limited, and items were frequently missing. The coffee machine was terrible, producing a watery, tasteless drink.
2. The paid activities, especially the boat tour and farm visit, were very poor quality. An older staff member had a bad attitude and kept rushing us, saying other guests were waiting. Including the walk to the vegetable garden, we only spent about 15 minutes picking. For the boat tour, we had to insist just to get a short drift on the lake; initially, they claimed it was too windy to paddle. It was a really frustrating experience.
Overall, apart from the butler, the service from other staff members was very mediocre. I've also seen complaints on social media about their lacking 'soft services.' I'd suggest they learn from Naked Group; I've visited Naked Castle and Naked Retreats several times, and their complimentary services are consistently high-quality, with exceptionally enthusiastic staff.
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Price per night from:PHP 16,047
Posted onJul 25, 2026|Elegant Queen Room
Guest UserFirst off, I have to praise the hotel's location – it's incredibly convenient for food, drinks, and entertainment! In a nutshell, it's bustling yet peaceful. You can walk to West Lake Scenic Area or Hubin Yintai shopping district in under 10 minutes. Even Wulin Night Market is only about a 15-minute walk away. It's a 4-minute walk from Metro Line 1, Exit B, and the number 7 bus to Lingyin Temple takes only 3 minutes.
Secondly, the staff are super enthusiastic. They even added me on WeChat the day before to ask about my room preferences. Knowing we needed parking, they proactively reserved a spot for us and provided helpful tips and recommendations for sightseeing and dining.
Next, the breakfast offers a good mix of Western and Chinese options, and the variety is quite extensive. Plus, they deliver a different complimentary sweet soup every evening.
Finally, there's the free laundry and drying service.
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Price per night from:PHP 6,583
Posted onJul 13, 2026
Guest UserAfter 10 years, I drove back to Qiandao Lake again. From the moment I drove into the hotel, I noticed the fantastic greenery, and the high negative oxygen ion content. Once I arrived, I found the entire peninsula was like a botanical garden. The underground parking was very convenient, with Tesla slow chargers and State Grid charging stations. The hotel grounds are huge, and they upgraded my room type. After checking in and getting back to my room, I caught a beautiful sunset. The room was over 50 square meters with a balcony, and the wooden decor made it feel very comfortable. The two-story outdoor infinity pool faces the lake, with views comparable to a beachfront hotel. The public areas like the gym, walking trails, and tennis courts are also great. There are tons of kids' activities; my 8-year-old daughter made new friends at the kids' club and played for ages. We even bumped into them at breakfast the next day and chatted for a while. Oh, and the breakfast was excellent too!
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Price per night from:PHP 8,357
Posted onJun 13, 2026
Guo~guo~guo~The overall experience was beyond five-star! The hotel environment is elegant and comfortable, and the staff are warm and attentive. There are so many fun activities inside the hotel that you won't get bored even if you stay all day. The exquisite afternoon tea was delicious, and taking photos on the flower boat created such a beautiful atmosphere – every shot turned out like a masterpiece. The hotel even thoughtfully provided three free travel photoshoots, and the pictures turned out incredibly beautiful. This stay was perfect, highly recommended!
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Price per night from:PHP 24,620
Posted onJul 20, 2026|Executive Suite
DongganchaorenBiu-BiuBiuThe hotel's location is fantastic, right in the heart of the lakeside, making it super convenient for getting around, especially for families with kids. There's a scenic viewing platform on the tenth floor where you can take in the breathtaking panoramic views of West Lake – absolutely delightful! The room interiors are clean with no strange odors, and the soundproofing is excellent. The bedding is very comfortable, ensuring a wonderfully satisfying night's sleep. The service attitude is superb; they respond promptly to every request, being both attentive and thoughtful. Both adults and children loved it! We'll definitely be staying here again next time, highly recommended! 👍👍👍
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Price per night from:PHP 3,557
Posted onJan 26, 2025
Guest UserOur stay at Landison Longjing Resort Hangzhou was so memorable and absolutely magnificent that highlights remain sharp, vivid, and immensely uplifting. As tea lovers, it would have been lovely enough to be back in deciduous forests with bursting red maples and bright yellow Ginko trees accentuating autumn colors surrounding the beautifully manicured Longjing (Dragon Well) tea plantations that rest quietly within the hills of the peaceful landscape so very close to the resort—next to and just across the street, in fact!
However, our trip’s joys skyrocketed with our stay at the Landison. The staff was totally fantastic! Exceptional service in every way. Working with a phone translator Tracy, Brandy, Wen Yi (I hope his name is spelled correctly!), and Chris provided patient, attentive, and thorough care, concern, and heartwarming attention as they fully considered and answered our many daily questions on where to go, what to do, how to get there and back. (We were thrilled to use the excellent public transportation in and around Hangzhou. The hotel is just meters from the bus stop of two main lines. These buses provided easy connections to other main lines linking us to much of the rest of the city) Staff also guided us where to buy excellent tea, which turned out to be right there at the hotel, as well as from other lovely teashops nearby!
Landison’s breakfast menu, included in our booking, remained the same throughout our stay and never disappointed. Every day we enjoyed a large selection of beautiful, delicious food that included fresh fruit, vegetables, egg dishes of differing styles, rice, dim sum, pastries, and our go-to each day: a piping hot bowl of noodles, prepared to order by the chef standing behind the varied selection of noodles and fixings! There was so much fresh, delicious, interesting, vegetarian cuisine we can’t account for the entire extensive buffet.
The dining staff was totally incredible with their refined, careful, complete attention. Dining Room Manager Xu became our dear, memorable friend, offering us sweet, caring personal attention and comfort throughout our visit. We couldn’t help feeling disappointed when we didn’t see her the day before we were to leave. When we returned to the hotel for the evening and saw her through a dining room window, we popped into the area to say hello and a magical connection manifested that only world travel can provide, when the distance between two vastly different cultures disappears under the glow of human kindness, warmth, and connection. She provided such outstanding delight for us that our hearts hurt when we had to say goodbye to her. When she translated on her mobile phone, “looking forward to seeing you again,” we smiled broadly and added a very hopeful nod in agreement.
Extra lovely perks included nightly delivery of a delicate, nourishing white mushroom soup to keep us warm and help us sleep, a specialty of the establishment. It was tasty and nurturing every day! The housekeeping staff was amiable and friendly, mutually acknowledging and appreciating the human relationship!
In addition, the parking area staff offered cheerful, welcoming, and happy engagement with us throughout our stay.
Our extraordinary stay at the Landison is the kind of experience that highlights the vast benefits of world travel where the barriers of worldly concerns and tensions can fade away or even disappear into the significant and transformative mix and engagement with a time and place different from where we come from or know habitually. Where one realizes that, although time and place may differ considerably and provide many positive catalysts for meaningful change, the human heart and mind are inextricably linked together by way of mutual desires for happiness, well-being, safety, expression, and connection, however that may unfold in its immeasurable arrangements. Thank you very much, Landison Longjing Resort Hangzhou, for helping to create an amazing lifetime memory.
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Price per night from:PHP 4,989
Posted onMar 8, 2026
Guest User
The staff were really enthusiastic. Before my stay, I chatted with them to understand what was around the hotel for evening visits and how long it would take to get to Lingyin Temple, and they patiently explained everything. When I left, I forgot my invoice, but after contacting them on WeChat, they promptly helped me get a new one. The overall quality of the front desk staff is excellent. The room was small but perfectly adequate, and I had a very good night's rest. If you're planning to visit Lingyin Temple, the scenic area has traffic restrictions, but there are special shuttle services nearby to take you in. Highly recommended!
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Price per night from:PHP 2,602
Posted onJun 7, 2024
Wujinian
The room was cleaned every afternoon during my extended stay, and the bedding was fresh and new each time, with comfortable pillows that caused no discomfort. The towels and bath towels were well-sanitized, and the butler service was very enthusiastic.
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Price per night from:PHP 4,034