Read genuine traveler ratings & reviews to find your perfect stay.
Posted onSep 1, 2026|Deluxe Classic Room (Double Bed)
GongdaoyilaizheComing to Qiandao Lake during the off-season was incredibly comfortable; no crowds at all. This room type is super spacious with two king-sized beds (1.8m each), perfect for friends traveling together or family trips. After check-in, someone even helped us with our luggage to the room and explained the hotel facilities. Our butler, Ziva, frequently checked in to see if we needed anything during our stay, and she was also helpful with questions about tourist attractions. Extremely satisfied!
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Price per night from:€125
Posted onAug 21, 2026|Family-friendly Suite
AlicequnaliThis place is practically a Kyoto-Hangzhou branch, several friends even thought we had gone abroad when I didn't share the location! From the moment we entered to check-in, everything felt so ceremonial: the hand-washing basin, water divination, welcome tea and snacks, making sachets, and a full introduction to all areas and activities. We were even able to check in early, which was a great help as a room was already clean. Right when we arrived, there were chilled noodles in the hot spring area, which were absolutely delicious! Since there were many adults and children in our group, we decided to go out for dinner. When we returned, we went straight for the hot springs. The amenities provided were from good brands and very comprehensive. It was my first time experiencing a Japanese-style hot spring, and it was quite a novel experience. Afterwards, there was delicious chilled milk in glass bottles. The kids had a blast in the hot spring lounge area, happily devouring fruits, snacks, drinks, and ice cream. After a round of fun, it was time for late-night oden. The adults were full and content, returning to their rooms to rest. The next day's nine-compartment breakfast looked small but was incredibly satisfying. This was truly an extremely, extremely, extremely, extremely unexpected and perfect hot spring trip. If you're coming to Hangzhou, you should definitely plan to visit this place! 😆
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Price per night from:€390
Posted onAug 21, 2026|1 King And 1 Single Premium Kids Theme Lake View
georgeshenThe hotel was fully booked on the day of our check-in, and we arrived over an hour early. Several staff members introduced us to various activities to pass the time, including a dedicated room for movies, board games, and a swimming pool. While waiting for our room, the service and amenities at InterContinental Danyang were exceptionally warm and thoughtful.
The room was a family lake-view suite, accommodating four people. The hotel's location, far from the central lake area, was incredibly tranquil, with no tourists by the lake. Away from city light pollution, we surprisingly saw the Milky Way on our first night, a rare sight in East China.
The swimming pool offered different children's activities daily. The botanical garden had a vast array of flowers and butterflies, along with a koi and swan pond where we could feed the fish. The hotel's two wings also featured a lighthouse and an observation deck.
The buffet dinner had everything we could ask for, and on Chinese Valentine's Day, they even gave out roses. The fish head dish at the Chinese restaurant was absolutely superb. Breakfast deserves special praise; despite the hotel being fully booked, we could order noodles via our phones, and the staff proactively asked about our coffee preferences. This is exactly the standard expected from an established InterContinental brand, and even with the summer crowd, the service and quality were uncompromised.
Finally, a special shout-out to our thoughtful butler, Emily. From the moment we checked in, she was incredibly attentive. On our last day, we had an early morning departure for a yacht in the central lake area. Without hesitation, Emily helped us arrange a late check-out, even during the busy summer season.
To be honest, when I heard that the InterContinental was being rebranded, I had some reservations, worrying about a potential drop in service. However, after staying here, I can confidently say that this is by far the best hotel in China, in terms of both quality and service, that we've stayed at with our child during the summer season. Both its hard and soft assets are top-notch, and its service easily rivals that of established luxury hotel brands. I rarely choose to stay at the same hotel twice in the same location, but InterContinental Danyang has made me eagerly anticipate my next visit.
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Price per night from:€94
Posted onOct 16, 2024
Guest User
The off-peak travel was a great success! The hotel is on a hill next to the river, and you can directly see the river view. The off-peak travel is to have fewer people, and the overall environment is really quiet. The interior is the style I like, simple and clean, and the outdoor is also beautiful. Sitting by the swimming pool, blowing the wind and looking at the scenery, wasting time. The service attitude in the hotel is also very good, and I will choose this place next time I come to Tonglu.
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Price per night from:€45
Posted onAug 24, 2026|Jingjie Water-View Suite
Guest UserThis hotel is nestled by the water, surrounded by abundant natural beauty. Its design cleverly blends nature and a sense of divinity, with lakeside rooms offering incredible tranquility, perfect for a relaxing and healing getaway. The overall style is modern and chic, and the rooms are warmly furnished with excellent natural light. The specially designed lighting and color palette create a comfortable ambiance. The butler service is meticulous, with thoughtful arrangements before and after check-in, and they are always available when needed. They are very attentive, warm, and friendly. We were traveling with our child, and the butler got along wonderfully with our baby, so I highly recommend it for families. The service is efficient and problems during our stay were promptly resolved. They also offer wellness programs and activities like sound healing, spa treatments, and afternoon tea. The hotel's cuisine is vegetarian, with exquisite and delicious dishes. In short, I highly, highly recommend it! It's a charming hotel I'd definitely visit again.
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Price per night from:€360
Posted onMay 12, 2026
LinzhaoxiI originally booked for late April, but it got pushed to early May. On the last day of the holiday, most people had left, so the resort was very quiet. They upgraded me to a lake-view room, which offered beautiful scenery. There was also a WeChat butler service – a big shout-out to Yu Duoduo! She fulfilled all my requests and responded very promptly. I didn't have high expectations initially, but Thousand Island Lake, with its cascading green hills, truly lives up to its reputation for beauty. It was already quite sunny in early May, and I ended up not visiting any of the planned attractions, choosing to just stay at the hotel. Luckily, there was a zoo and a swimming pool, and the grounds were quite spacious. There were several swallows' nests under the balcony eaves, and the staff even covered them with foam, worried they might fall – truly kind-hearted people. The only minor drawback was the limited breakfast options, but that's a small detail; overall, it was still excellent.
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Price per night from:€45
Posted onAug 11, 2026|Jungle Family Suite
Guest User
🌀🌧️
Typhoon 'White Dolphin' unexpectedly hit Hangzhou 🌪️, bringing relentless strong winds and heavy rain. I was originally so worried that our family trip would be ruined, but luckily, the hotel's customer service representative, Xiao Tian, provided attentive assistance throughout, instantly easing all my concerns 🥹! Definitely a five-star review ❤️.
The 'Dream Jungle' family suite we booked exceeded expectations 🌿. With whimsical jungle murals covering the walls, the room featured its own slide, a ball pit, cute mushroom stools, a king-size bed, and a children's bunk bed. Lele went wild as soon as we entered the room, completely oblivious to the pouring rain outside 🌧️. The stay included two children's buffet breakfasts daily and a choice of three theme park tickets. We opted for the 'Rotten Apple Park' on a rainy day, and my kid had an absolute blast 🎢.
The hotel's attention to detail in service was exceptional. Robots delivered meals and afternoon tea, and the fruit and tea snacks were exquisite and comforting 🍵. I highly recommend the hotel's travel photography service! Photographer Qing He was excellent at guiding us, capturing natural and stunning shots. From the pool and the rocking horse in the lobby to every corner of our room, the photos looked like they were from a magazine. I couldn't bear to delete any of them, so I decisively purchased the entire set 📸.
The central atrium's heated pool, surrounded by lush tropical greenery, created an amazing atmosphere. It's a one-stop destination for dining, entertainment, and fun for kids, all without leaving the hotel. Taking refuge here during the typhoon was so stress-free; it caters to adults while understanding what makes kids happy. Families with children, just go for it! #TyphoonGetaway
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Price per night from:€91
Posted onMay 23, 2026
Elevemm52I specifically chose the Brettonwood Resort for my trip to Qiandao Lake this time, and the overall stay exceeded my expectations – it was absolutely fantastic! Our butler, Mei Mei, was incredibly attentive and deserves a special shout-out!
The hotel's location is excellent; I could enjoy the stunning lake and mountain views right from my window. In the mornings, there was a beautiful mist, and in the evenings, gorgeous sunsets. The scenery was truly breathtaking.
The front desk staff were warm and patient, and the check-in and check-out process was smooth. Any requests were handled promptly. The resort grounds are serene and elegant, with lush greenery and even a petting zoo. The kids absolutely loved feeding the peacocks, ducks, bunnies, foxes, raccoons, and piglets. It's also very pet-friendly.
The breakfast buffet offered a rich variety, especially the noodle and vermicelli station with a wide selection of condiments. They even had homemade chili and ginger, which was a real treat for spice lovers. Parking for self-drivers is convenient, and it's particularly well-suited for family vacations. This will be my top choice for Qiandao Lake; I'll definitely be back!
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Price per night from:€62
Posted onJan 22, 2026
_M1362186****
I read a lot of negative reviews before coming, so my expectations weren't very high. Naturally, every experience and feeling exceeded them.
First, regarding the complaints about poor hygiene and facilities, I didn't experience that at all. The room had both air conditioning and underfloor heating, so it was very warm as soon as I entered. Everywhere I went was also very clean (perhaps because Phase 3 is newer). I also didn't find the service to be poor; in fact, I felt that every staff member I encountered was very polite. As for the hot springs, the pools in Phases 2 and 3 are a bit spread out and require a shuttle bus. Aside from the most popular influencer-heavy pool, the water quality in the other pools was quite good.
Objective issues: We arrived late for dinner and could only be seated in the outdoor makeshift dining area. Although there were heaters and windbreaks, it couldn't be fully enclosed, and with a slight breeze in January, it still felt a bit chilly. (Our breakfast and dinner were buffets included in the package, and the food was really mediocre. If it's not part of your package, I wouldn't recommend paying for it; there are many restaurants nearby.) Also, walking between the hot springs can be quite cold (even though the shuttle buses have curtains).
Overall, my family was very satisfied, and I hope to have such a good experience again next time.
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Price per night from:€133
Posted onFeb 23, 2024|Superior Queen Room with Hot Spring
Guest UserOverall stay was nice in the hotel. Rooms were clean and spacious. Breakfast had many western and Chinese options, which were good. Our package included indoor hot-spring experience which was suitable considering the cold weather outside.
Only disappointment was 'Nausicaa of the Wind Tour Ticket' which was included in the package while booking from trip.com. In trip.com under package details it was mentioned that it was a scenic stop/park and we thought entry to that place is free but additional rides are payable. This information was absolutely misleading as after wasting lot of time, the information we received (after calling the provided contact number, talking with Hotel staff) was 'Nausicaa of the Wind Tour Ticket' was not located in or nearby the hotel but was in a totally far-off place. No clear information was provided by calling the contact number on how to use the offer as mentioned in trip.com booked package description.
Either trip.com should remove that offer or provide a clear description about the location of that place, with pictures if possible, otherwise people will feel lucrative about the offer and go for the booking which actually is misleading.
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Price per night from:€93