Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJul 26, 2026|Mountain - view Double-bed room
YuniCiciAmbiance: Absolutely perfect! It felt like I was in Sanya! Such a strong vacation vibe! There's a huge outdoor pool! As a swimming enthusiast, I was thrilled!!!
Facilities: This outdoor balcony completely won me over! I could sit outside and sunbathe, even though it was a bit hot. The hairdryer was a Dyson, and the toiletries were from a major brand! The only minor drawback was the lack of a drying rack on the balcony.
Cleanliness: Even though it was renovated in 2018, I felt the room was very well-maintained and looked incredibly new with a luxurious 'old money' feel!
Service: I absolutely have to highlight the service! Especially a big thank you to the manager!! I called in advance to inquire, and they immediately added me on WeChat to help me out! They fulfilled every request! So satisfied!
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Price per night from:€94
Posted onAug 16, 2026|Deluxe Forest View Twin Room
PengsakelaasuojiaerInterContinental Qiandao Lake, exclusively occupying the Xian Shan Peninsula, is a scenic destination in itself, perfect for a slow-paced getaway.
The hotel offers a rich variety of dining options. The breakfast buffet on the first floor boasts a wide selection, and we enjoyed several excellent meals at the Chinese restaurant. The late-night diner on the fifth floor, opening at 9 PM, became a regular treat for the kids after swimming, serving various instant noodles with fresh eggs and vegetables. There's also a Japanese restaurant outside the lobby, perfect for a relaxed meal after a scenic walk or bike ride around the lake.
You can rent bicycles and 'Panda cars' to explore the island. The peninsula is ecologically pristine, with blue butterflies dancing and swallows flitting about, showcasing abundant wildlife. Both indoor and outdoor pools have regularly changed water and are well-maintained. The hotel also has its own yacht pier; simply book at the front desk or buy tickets at the lobby shop for direct access to Huangshan Peak, making travel incredibly convenient.
The most heartwarming part of our stay was the housekeeping auntie. When she saw my child's summer homework spread out, she thoughtfully placed an eye-protection desk lamp, noticing the dim light in the room. This small act of kindness was truly touching.
With one island, one hotel, far from the hustle and bustle, nestled between the lake and mountains, enjoying nature in peace – this is the ideal state of a vacation.
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Price per night from:€85
Posted onApr 17, 2026
Guest User
The front desk service was excellent. The hotel's location is superb, just 50 meters from the subway station, making it very convenient to get around. The room was very comfortable and well-equipped. The front desk even helped upgrade my room, which made my stay very pleasant. Thumbs up!
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Price per night from:€57
Posted onAug 30, 2026|Executive Room With 1 King-size Bed, River Side
WeileshengcuncaihuozhuoI arrived in Hangzhou on a 1 AM flight, and I expected check-in to be a hassle at that hour. But when I got to the hotel, the front desk girl, still bright-eyed and smiling, greeted me warmly. She had me checked in within minutes and even helped carry my luggage to the room, saying, ”You must be tired, get some rest.” When I entered the room, the bed was already made, the night light was on, and there was a bottle of warm water on the table. All the fatigue from my late-night arrival vanished instantly. The soundproofing in the room was excellent; even though the hotel was fully booked for the past two days, once the door was closed, it was completely quiet – a real 'night is still, spring mountain empty' feeling. I slept soundly until noon the next day. The facilities were also great; the shower had instant hot water, which was wonderful for a refreshing hot shower in the early hours. The air conditioner had a silent mode, so I couldn't hear a thing. I went down for breakfast in the afternoon. Even though it was past peak breakfast time, the selection was still complete, with freshly made wontons, pan-fried dumplings, various hot and cold dishes, all promptly refilled. The server even warmed my milk for me. After eating, I discovered that West Lake was only a 10-minute walk away. I took a stroll by the lake in the evening, and the scent of osmanthus filled the air – it was so relaxing. To receive such service when arriving late at night is truly exceptional.
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Price per night from:€38
Posted onAug 18, 2026|Lake View Double Room
LovelyxiaoyuerBooked a lake view room and got an upgrade upon check-in. The room was quite spacious, though the decor felt a bit dated. The open-plan bathroom, with the bathtub and sink integrated into the room, was a bit unusual for me, but it was great that each room had a dehumidifier. The service was excellent; rooms were cleaned quickly, and breakfast offered a good variety, with plates cleared efficiently. Direct access to the water park from the first floor was super convenient. Lunch at the hotel was a bit pricey but tasted good. I'd definitely consider staying here again. Finally, the high-speed rail shuttle service was good, though the air conditioning in the vehicle wasn't very effective.
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Price per night from:€68
Posted onJun 14, 2026
Guest UserMy stay was absolutely fantastic! The staff were incredibly dedicated and their service was meticulous and thoughtful throughout. The room was clean and tidy, well-equipped, and the bedding was so comfortable I slept soundly. The environment was quiet and pleasant, and the location was very convenient. Overall, the value for money is outstanding. I'll definitely choose this place again for my next stay!
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Price per night from:€47
Posted onMay 4, 2026
MISC—2025
I recently stayed at the Oakwood Hotel in Hangzhou and was genuinely impressed – especially if you’re someone who values convenience and comfort over just another generic room.
The full-size fridge in the room was a game changer. Not the tiny minibar type, but an actual fridge where I could store groceries, drinks, and leftovers without playing Tetris. And the in-room washing machine? Absolute lifesaver, especially during humid Hangzhou weather when you go through clothes faster than expected. Being able to wash and dry without hunting for a laundromat made all the difference.
But the real standout was Connie at the front desk. From check-in to random questions about nearby supermarkets (for that fridge, obviously!) and laundry tips, she went above and beyond. Warm, efficient, and genuinely helpful – she even helped me figure out the washing machine settings when I got confused. It's rare to find that kind of personal attention.
Location is solid too – close enough to West Lake without being swallowed by crowds. The room was clean, quiet, and had a small kitchen setup that made extended stays feel like Highly recommend for families, remote workers, or anyone tired of hotel laundry fees!
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Price per night from:€81
Posted onAug 5, 2026|Deluxe Twin Room
Guest User
I wanted to take my kids on a summer vacation but didn't want anything too strenuous, so I chose this Club Med. I heard it's an all-inclusive resort perfect for younger children, though maybe not so much for those over 10.
I booked a two-night hotel pre-sale package through Ctrip (including breakfast and tickets to either Xixi Wetland or Lingshan Fantasy), with a 400 RMB surcharge for weekend bookings. The hotel called the day before to confirm and said they'd add my WeChat for future communication, but they never did. They also didn't mention adding a butler service during check-in, which is something other hotels do better.
The hotel looks quite new and spacious, with most activities located on the basement level. For a hotel with a higher price point that prides itself on all-inclusive services, I was surprised to find that many entertainment options and parent-child activities required additional fees, and they weren't cheap either. This was a bit disappointing. On Friday and Saturday evenings, there's a mini-show, and on Sunday evening, there's a Chashan Qing performance. The shows make the evenings pass quickly. During the day, we mainly rested in the room and occasionally visited the mini water park, where the kids had fun in the water. The indoor children's playground is quite small and suitable for very young children; older kids won't find it very engaging.
On the first day, we didn't want to go out for dinner, so we chose the hotel's Chinese restaurant for lunch. The dishes were mediocre, the portions were small, and the prices were not cheap. For dinner, we opted for the hotel buffet. The weekend prices were higher than weekdays, costing 328 RMB per adult and 218 RMB per child over 4 years old. The prices were a bit high. For the buffet, children are charged by age, not height. What can a child under 120cm really eat? The variety of dishes was also quite limited. For example, there was only one spicy flavor of crayfish, and the other dishes were just so-so. The mark-up felt excessive. For adults and children who don't eat sashimi and such, the value for money was very low. Since my child can't eat raw food, they pretty much only had some vermicelli soup at the buffet.
The evening amusement park games were also very perfunctory; I didn't feel like playing at all. When I finally found a craft activity and sat down to try it, a staff member immediately came over with a POS machine, ready to charge me. 😂
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Price per night from:€140
Posted onAug 7, 2026|Jingjie Water-View Suite
Anonymous UserOur two-day stay here was absolutely perfect! We happened to check in on my birthday, and I didn't have to lift a finger the entire time. Our dedicated butler handled everything with such thoughtful care. They didn't just decorate the room beautifully for my birthday, but also arranged a travel photoshoot, a SPA experience, and a Five Elements assessment. The whole process was incredibly relaxing and rejuvenating. The butler's service was meticulous and responsive, and the breakfast was delicious. Overall, the stay far exceeded our expectations. Both the environment and the service were impeccable, providing a truly exceptional experience. It's definitely on our list for a return visit, and we'll choose this hotel again for our next trip. Highly recommended!
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Price per night from:€351
Posted onAug 25, 2026|2 Twin Beds
Guest UserIt was great! We had a stunning view of West Lake right from our hotel room. The front desk staff, especially one gentleman, was incredibly warm, thoughtful, patient, and detail-oriented. A big thank you to that kind and helpful young man for securing our room. It allowed us, with our elderly parents and children, to fully enjoy the beautiful scenery of Hangzhou's West Lake and experience the city's warmth and hospitality. The lake view room was lovely, and being right by West Lake was perfect for seniors and kids. 👧
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Price per night from:€167