Zety Hotel (Hubin Xihu Longxiangqiao Subway Station Branch Hangzhou)

Perfect stay ! Hotel staffs are all friendly ! The bedding is really comfortable ✨ The location is perfect if you want to be in the middle of Hangzhou 😊

We stayed 5 nights with Zety. All the service staffs are friendly and very helpful, attending to little details that i am very pleased with. The hotel and room is clean and generous in giving us water (4bot daily) and even desserts for supper every night. The hotel is well located, near to metro station and malls including Jin-Tai and Kerry. We can take nice and relaxed walks to West Lake too. Overall we are very happy with our stay with Zety, especially the warm and helpful staffs. Highly recommend.

Best service you could ever get in China! The hotel crew are fabulous, always going beyond to help me (with my laundry, my TB parcels, advice). The location is very strategic, super close to West Lake, where u can easily take the boat ride. And every night there was a desert delivery to the room. Only downside was very small and crowded breakfast area. Other than that, everything is worth 10 stars on its own!! I will book Zety back for my return trip to HZ, no regrets! Huge praise to the crew, they all definitely deserve a pay raise or special bonus!! 🙂

First time in Hangzhou. The hotel service is top-notch — the entire front desk team is very friendly and helpful. The hotel also provides free laundry service, which is a big plus! And the delivery robot is just too cute! Not to mention the daily sweet soup delivered to our room every night. We truly enjoyed our stay — thank you, Zety!

The staff are very helpful in providing all the necessary information on our stay in Hangzhou. As my parents are quite aged, the staff were considerate enough to make them safe and comfortable. There are many shops and eateries in the vicinity so food and shopping are not a big concern. Also, the walk to xihu is about 8min from the hotel. I would definitely be staying in this hotel if I ever return to Hangzhou for a visit.

We have enjoyed our stay at the Zety Hotel very much (In Apple Maps it is called Zhenting Hotel). The staffs are all super friendly and they are also helping us with the laundry free of charge. This is really incredible. After our stay they helped us to book a Didi Taxi to the Longjing Tea Fields and guide us from the hotel to the Didi stop to ensure we will take the right taxi. The service there is same or even better than 5 Star international hotels where we have stayed a lot. The hotel‘s location is the best. Everything is reachable by walking distance. It feels like you are in the middle of the city (Hubin street). The west lake is nearby in walking distance. The rooms are also more than well equipped. They have a very cozy design, high quality equipments like shower and tapwarefrom the German brand Hansgrohe, toilet from American Standards, hairdryer from Dyson! And amenities from subbrand of Jo Malone. The hotel also pays attention to small details which makes the whole room very lively like the button to hang up your towel in the design of a bear paw which is also their mascots. Very lovely one. The breakfast was included and had everything for a quick and good start for the day. Taste was also good. I can fully recommend this hotel for everybody who wants to experience Hangzhou and has high expectation from service, location and room equipment.