Hotels with Breakfast in Hangzhou

I was very satisfied with the room. The bathroom and shower room are separate, and it's just a short walk from the subway exit to the hotel. Also, the guy at the front desk during check-in was exceptionally warm and welcoming, though I forgot to ask his name. The receptionist and staff member on duty during my check-out today were also very helpful and provided great service.

Honestly, no elaborate review is really needed. Having just stayed here this past August for the summer holiday, and returning for a 3-night stay again for the National Day holiday less than two months later, that pretty much says it all. For domestic vacation destinations, InterContinental (洲际) is definitely one of the very few hotels—certainly fewer than three—that I would visit repeatedly within a short period. The hardware and scenery are simply flawless. As soon as Emily, the butler who took care of me last time, learned I was coming back for National Day, she arranged a room upgrade for one of the nights so I wouldn't have to pack up and switch rooms. Then, on the day of arrival, our lovely butler Landy had a bellhop waiting in the underground parking garage bright and early to help unload our luggage. She also recommended the complimentary hotel hiking tour. Climbing up to the hidden cave was a huge hit with the kids. The Freedom Island Tea Bar is open now too, perfect for anyone who loves to slow down and unwind. We stayed in the family lake-view room again, which comfortably accommodates four. Located well away from the central lake area, the hotel is wonderfully tranquil. There are no tourists wandering along the lakeshore, and far from the city's light pollution, we managed to catch sight of the Milky Way in East China's night sky once again, just like we did in August. The buffet dinner, the fish head soup at the Chinese restaurant, the breakfast—the quality and service were top-notch across the board. Even with the hotel fully booked, you could order noodles via your phone, and the waitstaff proactively asked about coffee preferences. That’s classic InterContinental standard right there. Our butler Landy checked in on us with genuine care from the very first moment we arrived, and even helped us secure a one-hour late checkout on our final day, letting us sleep in and leisurely pack our bags without having to rush.

I've stayed here many times, and the service is always excellent. This time, it was a family trip, and my husband arrived at the hotel first. The hotel was busy, but the staff helped upgrade our room type. Special thanks to Benson & Sandy for their thoughtful service. The concierge staff were also very proactive in helping with our golf bags and luggage. I'll definitely be back for my next golf trip!

Blown away by this design hotel! The space is minimalist and upscale, with thoughtful details. The lighting and soft furnishings are really well-considered. The service was gentle, and check-in was smooth. It's not just good-looking; it's a truly relaxing stay. The breakfast was also excellent!

The price was great, and we were very satisfied with our stay. The location is excellent, right in the heart of the old city center, just a few minutes from Yuhu Lakeside Silver Beach (1700-something). West Lake is also just about a 10-minute walk away.

A hidden, healing haven tucked away in the everyday – that's Rushi Residence. This hotel is nestled within a century-old forest farm, offering a tranquil environment and fresh air. Surrounded by ancient trees, I can imagine opening the balcony door when they bud to a vibrant spring landscape. The moment I arrived, I felt an instant sense of calm. There are different activities every day, like Song Dynasty tea ceremonies, sound healing with singing bowls, and Baduanjin exercises, all of which I thoroughly enjoyed. My room was clean and cozy, with thoughtful details, making for a very comfortable stay. The butler was gentle, attentive, and genuinely warm, making me feel truly cared for. A Zen spa session provided a wonderful sense of mental clarity. I loved the experience and will definitely be back.

The room has a charming, antique feel with a distinctive incense aroma, creating a rich cultural atmosphere. There's even a calligraphy experience available in the room. The mattress is very comfortable, and everything is clean and hygienic, especially the bathroom. Breakfast was incredibly varied, and the pastries were particularly delicious. I also want to thank the hotel staff for providing me with an extra complimentary breakfast.

The room was pretty basic and simple; I didn't even bother taking any pictures as there wasn't much to capture. However, the shower had great water pressure and was nice and hot. The location is excellent, making it very convenient to get to West Lake – just a short walk through an underpass. There are plenty of bus routes nearby, so you can easily reach many different places, and dining options are abundant with a wide variety to choose from. There are also convenient small supermarkets around Wushan Road. Overall, it's very convenient. There's a terrace on the 10th floor, and on a nice day, the view of West Lake from there is beautiful. My only minor complaint is that for this price, it would be even better if they provided a couple of coffee sachets in addition to the tea bags. Also, the rooms facing Wushan Road can't have their windows opened because of the strong cooking smells from the restaurants downstairs! We didn't ask to change rooms because my elderly companions were tired.

The stay at this hotel led to both bad and good/expected experiences. To begin by the bad, the reception/checkin was terrible (I had to wait for a long time and was forced to ask them two times to check me in, the breakfast restaurant was chaotic (I had to go back and forward, left and right, to find what I wanted to eat and drink, and so was the situation for everybody else, a huge number people forced to do the same…) which did not give a good start for the day, the staff in the lobby were not willing to tell me where the nearest convenient store was located… And now to the good/expected. The location is great: a 2 minute walking distance to the West Lake, a large number of restaurants, shops, cafes, Kerry Center, etc. The rooms was clean and quite and the bed comfortable. The cleaning staff were nice and helpful and the checkout was fast and pleasant.

The location was out of the way for a lot of attractions and unfortunately, we visited during summer so it was too hot and humid to explore the area. When we arrived, it felt like we were the only guest in the resort, we did not get buffet breakfast, instead just a limited breakfast from the menu. It was only the following mornings where there were more guest and the buffet opened, which is understandable. What was disappointing was the pool was closed, we booked this hotel just for the pool as we were traveling with children who would enjoyed it. The daily fruits was a great touch though.