The Banyan Tree Hangzhou (Hangzhou Xixi Yuerongzhuang) is located in Xixi National Wetland Park, a vast swath of landscape full of plant and animal life. This Hangzhou hotel is comprised of spacious suites and villas, each with an area of at least 120 square meters and come complete with luxurious, modern facilities. The resort grounds are tranquil, lush and dotted with rivers and delicate gardens. The resort offers a wide variety of dining options, including swanky in-villa dining, romantic destination dining amongst the gardens and more traditional gourmet dining outlets. The signature spa provides guests with a place to fully refresh the body and soul, which features Japanese style Onsen therapy.
Ttacamai2025.03.20
We received warm welcome. Overall excellent service from hotel staff to the restaurants. We had a happy and enjoyable stay at the Hang Zhou Banyan Tree. Highly recommend this place.
After staying at the Hang Zhou Banyan Tree for 3 nights, we went on to stay at the Shanghai on the bund Bayan Tree. We experienced a stark contrast in service from the front desk staff from the bund Banyan Tree. We wondered why they kept stopping us from getting into the room that we have booked for. In the end, we went through changing 3 rooms before they finally gave us the correct facing room. So, beware of the Shanghai on the Bund Banyan Tree and do not believe in the free upgrade or upsize room. We rejected the first corner room only to be given another corner room at the other end that were both warm and uncomfortable. The staff kept assuring us that they were bigger rooms and better view than the Panorama Riverside Retreat-King room that we have booked for but we want the room that we have booked. Why can't they give us the right room in the first place and have to made us go through changing from one room to another. A clear dishonest play here.
We missed the Hang Zhou Banyan Tree front desk staff.
Hotel near West Lake Lakeside Area,Hangzhou21% of visitors choose this area
The Hangzhou West Lake Zhongwei Xiangyi Hotel is an ideal spot for travelers wanting to discover the city. The Hangzhou West Lake Zhongwei Xiangyi Hotel is an ideal choice for travelers who want to take in the sights and sounds of Hangzhou. Boasting a convenient location, the hotel is just 2km from Hangzhou Railway Station and 28km from Hangzhou Xiaoshan International Airport. Being just minutes away from Wan'an Bridge Metro Station allows guests to explore the city with ease. Seeing Hangzhou's sights from this hotel is easy with Wushan Tianfeng Scenic Area, Hubin Road Pedestrian Street and Wulin Night Market all close by. In their spare time, guests can explore the hotel's surroundings. Guests of this Hangzhou hotel can make use of the parking facilities. Our guests consider this hotel to have excellent service. This hotel is a popular accommodation for guests traveling with families.
Ttasteofeverywhere.com2025.04.06
Good location at 10 minutes walking distance from the west lake scenic area and shopping malls.
We had a deluxe room and it was very large, comfortable and clean. The men at the entrance door (who are not Chinese) speak perfect English and gave us useful advices to visit the city.
Hotel near Wulin Square Area,Hangzhou9.9% of visitors choose this area
The Hangzhou Xingdu Hotel provides a great place for travelers to relax after a busy day. The Hangzhou Xingdu Hotel is an ideal choice for travelers who want to take in the sights and sounds of Hangzhou. The hotel is conveniently located just 7km from Hangzhou Railway Station and 29km from Deqing Moganshan Airport. Being just minutes away from Shentangqiao Metro Station allows guests to explore the city with ease. Seeing Hangzhou's sights from this hotel is easy with Wulin Square, Hangzhou Grand Canal Night Cruise and The Beijing-Hangzhou Grand Canal (Hangzhou Section) all close by. When guests have some time on their hands they can make use of the onsite facilities. This Hangzhou hotel provides parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. For guests traveling with families, this hotel is consistently one of the most popular choices.
SSilvia2024.09.02
The location is very convenient for visiting the city. The room we stayed in was large and clean, and the staff was very courteous. Although almost no one spoke English, we managed to communicate using a phone translator. We requested laundry service, and they were very quick to return our clean clothes within a few hours. The breakfast was very varied and good.
Excellent
9324 reviews
9.7/10
Price from
PHP 3,381
per night
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Hotel near West Lake Lakeside Area,Hangzhou21% of visitors choose this area
Zhejiang Media Hotel, affiliated to Zhejiang Radio and Television Group, is a four-star hotel that integrates guest rooms, conferences, catering, tourism and business. It is located in the core business district of Hangzhou city center - Hubin Commercial Center, adjacent to the West Lake and 50 meters away. The Hubin Pedestrian Street, one of the "first batch of national demonstration pedestrian streets" in Hangzhou, is just across the road. West Lake Musical Fountain, Kerry Center, Federation of Trade Unions CC, Hubin In77 high-end bustling neighborhood and other landmark scenic buildings are within easy reach, and it is close to Metro Line 1 Longlong. Xiangqiao Station, Fengqi Road Station on Metro Line 2, take the subway to Qianjiang New Town, the "business card of Hangzhou's new city", for about half an hour to watch the light show. Transportation, entertainment, and shopping are all very convenient.The atmosphere of the hotel rooms is comfortable and warm, highlighting the charm of Jiangnan. The Xiangyue Western Restaurant on the second floor provides Chinese and Western buffets, exquisite coffee and refreshments; the Haolaiwu Chinese Restaurant on the seventh floor offers Jiangnan specialties and 11 luxurious boxes with unique Cantonese film and television cultural characteristics.The hotel has a self-service laundry room, a gym, beauty SPA, hairdressing center, and chess and card room.
GGuest User2025.03.16
Great, clean hotel in convenient location.
Good room size and nice breakfast.
My biggest complaint is how dliw is the internet.
It's not even good enough to have a video call or Zoom meeting.
Also, it is too bad that almost no staff member speaks English
They have a simple gym, but I needed to ask it to ve open since nobody was using it the entire time we were there.
Hotel near West Lake, Lingyin Temple Scenic Area,Hangzhou12.3% of visitors choose this area
The YAGU Resort Hangzhou is an ideal spot for travelers wanting to discover the city. Visitors to Hangzhou will find that the YAGU Resort Hangzhou is a fantastic accommodation choice. Boasting a convenient location, the hotel is just 7km from Hangzhou Railway Station and 33km from Hangzhou Xiaoshan International Airport. There is no shortage of things to see in the area, with the Su Dongpo Memorial Hall, Prince Bay Park and Su Causeway all nearby. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Hangzhou hotel features parking on site. Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. This hotel is a popular accommodation for guests traveling with families.
GGuest User2025.04.07
The scenery of Hangzhou in April is absolutely top-notch. How can you enjoy Hangzhou during the Qingming Festival? First of all, I made sure that I had to book a room in a scenic area. I could reach it by walking or riding a bike even if there was a huge traffic jam outside, so I chose the familiar Yaguquan Villa. The hotel itself has a very high greening rate. The key is that there is an ancient teahouse path in the hotel, and you can reach the beautiful turtle pond in Aohao Bay in 3 minutes (Figure 1-6). There is also good news. Hellobike can be ridden directly to the hotel bicycle parking area, which is a normal parking area. The hotel's software service is also very nice. When I checked in, there happened to be a Mr. Ji at the front desk who was enthusiastic and very skilled in business. He understood my request in seconds before I finished speaking. The communication was extremely smooth and he knew everything about the surrounding area of the hotel. On the afternoon of my stay in the courtyard, the excavator was digging cables. Although it was promised that it would be closed before 2:30 pm, it still had a certain impact on my stay. After knowing this, Mr. Ji took the initiative to offer me a double set meal. Since I had ordered a meal out in the evening, it was replaced with breakfast for my son during my stay. In short, the crisis public relations ability is very strong, good reviews, and I will come again during the osmanthus season.
Hotel near Song City/Zhuantang Town/Zhijiang Tourist Area,Hangzhou3.7% of visitors choose this area
The Hampton by Hilton Hangzhou Zhuantang Meiyuan is an ideal spot for travelers wanting to discover the city. The Hampton by Hilton Hangzhou Zhuantang Meiyuan offers a pleasant stay in Hangzhou for those traveling for business or leisure. Hangzhou Railway Station and Hangzhou Xiaoshan International Airport are located 18km and 39km away respectively. Just a short walk from Xiamingjie Metro Station, traveling to most city destinations is a breeze. This hotel is located near many of Hangzhou's attractions including Zhijiang Phoenix International Creative Park, Hangzhou, Hangzhou Little Iceland and Xiangshan Art Commune. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Hangzhou hotel provides parking on site. According to our guests, this hotel provides a very high level of service. This hotel is a popular accommodation for guests traveling with families.
GGuest User2025.05.05
The hotel experience is great! The location of the hotel is unique and convenient for travel. It is close to both scenic spots and shopping areas. The hotel has all the facilities you need. The rooms are spacious and bright, and the layout is very exquisite. The bedding is soft and comfortable, and the bathroom is clean and tidy with a large space. The service is impeccable. From check-in to check-out, Xiao Hu at the front desk is warm and thoughtful, and always responds to our needs in a timely manner, which makes people feel particularly considerate. The hotel's breakfast is rich and varied, not only with a variety of Chinese and Western food, but also with fresh fruits and exquisite desserts, which taste very delicious. I stayed here for a few days and had a very pleasant time every day. I will choose here next time.
Hotel near Song City/Zhuantang Town/Zhijiang Tourist Area,Hangzhou3.7% of visitors choose this area
The Hangzhou Rose Garden Resort & Spa (Hangzhou Meiguiyuan Dujiajiudian) is located beside Zhijiang Road in the popular Jiuxi Scenic Area.Every room has broadband internet access. Mountain-view rooms also come with balconies through which guests can enjoy mountain and water views. Dining facilities include a restaurant, eight private dining rooms and a banquet room, where guests can enjoy Cantonese and Hangzhou cuisines. The British Bar serves Asian style buffet. One multifunctional banquet hall with flexible meeting space provides guests with a stage and a multimedia room. There are also three conference rooms ready for booking.A variety of recreational facilities are also on offer, including outdoor and indoor swimming pools. The fitness center features a range of facilities and floor-to-ceiling windows to highlight the pool views. Guests can also pamper themselves in the spa center.
LLee Huat2024.05.18
The staff at Rose Garden are truly very friendly, helpful n well trained. Great breakfast spread n a great outdoor swimming ppol/garden/natural pond n forest at e back. They hv peacocks, swans n nature walk, playground tat is great for kids
The hotel is located in the central vitality area of Xintiandi in the north of the city, with a superior geographical position. It is adjacent to the Xintiandi Solar Theater, which staged the Hangzhou X Show (original: X Fantastic Land). The hotel has convenient transportation. It is adjacent to Hangzhou Ningbo Expressway and Shanghai Kunming Expressway, and can easily reach the surrounding cities radiating Jiangsu, Zhejiang and Shanghai. In addition to Xintiandi Shopping Center, Zhongda Yintai City and other large shopping malls and art centers near the hotel, there are also various cafes, theme restaurants, Hangzhou barley 66, E-sports competition center, and online celebrity bars (OT Hangzhou/F.T/XiangLive house. pitch bars, etc.). While enjoying the city landscape, you can also enjoy a convenient urban new life that integrates art and shopping. Industrial relics are not just cold and damaged attachments on the surface, but the cornerstone that carries the memories of past cities and current dreams. The hotel is based on the remains of the Hangzhou Heavy Machinery Factory and has transformed into a boutique design hotel with social space attributes through collision with modern industries. The Red Brick Hotel, listed as a cultural relic, has distinctive guest rooms with diverse styles and advanced facilities such as intelligent control, catering deeply to the lifestyle of young people. It has become one of the new trendy check-in spots for Hangzhou's internet celebrities. In collaboration with Hangzhou Library, a nearly 500 square meter sunken book bar - Hangzhou Library Tourism and Culture Branch - has been opened in the lobby area on the first floor of the hotel. It is also equipped with a themed restaurant (Li Bai Library Restaurant) and a Japanese restaurant (Ji • Baiqiu), IN Theater, Yue SPA, gym, and self-service laundry room. At the same time, a castle themed parent-child room has been created to provide you with a diversified and high-quality living space, fully meeting the accommodation needs of business travelers and parent-child tourists. We have always yearned to find a balance between work and life, to visit every city and cherish every encounter and stop along the way amidst the busy crowds. Embark on a new journey of 'balanced living'
CChi Seong2024.12.25
We had an amazing family trip to Hangzhou, and staying at Leyue Hotel Hangzhou Xintiandi made it even more memorable. The hotel provided a perfect balance of comfort and convenience. The rooms were clean, spacious, and thoughtfully designed, ensuring we had restful nights after our days exploring the city.
The staff was incredibly friendly and attentive, always ready to assist with a warm smile. The location was ideal, making it easy for us to enjoy the historic charm of Hangzhou, including the beautiful West Lake and the ancient city walk.
Thanks to Leyue Hotel, we played well, rested well, and truly enjoyed our holiday. Highly recommended for anyone visiting Hangzhou!
Hotel near Hangzhou Paradise and Huxiang Scenic Area,Hangzhou
The XIANGHU XIAOYAO MANOR XIANG VILLA is an ideal spot for travelers wanting to discover the city. The XIANGHU XIAOYAO MANOR XIANG VILLA offers a pleasant stay in Hangzhou for those traveling for business or leisure. Boasting a convenient location, the hotel is just 9km from Hangzhou South Railway Station and 26km from Hangzhou Xiaoshan International Airport. The closest major public transportation, Xianghu Metro Station, is only 2km away. The nearby area boasts an abundance of attractions including Hangzhou Crazy Apple Land, Hangzhou Xianghu Lake Cruise and Hangzhou Paradise Park. In their spare time, guests can explore the hotel's surroundings. This Hangzhou hotel provides parking on site. If you are looking for a convenient place to stay, our guests have told us that this location is excellent. This hotel is a popular accommodation for guests traveling with families.
JJiudiancepingaihaozhe2025.05.04
The overall environment is very comfortable, the scenery is very good, and the air is fresh.
The most worrying thing about choosing a vacation in the mountains is that the supporting facilities are not perfect and the items needed cannot be supplied. The hotel has comprehensive supporting facilities and can order most of the items for delivery. The housekeeper is online 24 hours a day, responds very quickly, and the service attitude of the staff is very good. It can be seen that the management is in place. This time, due to the tight holiday room supply, I was unable to successfully renew my stay. I hope to have the opportunity to come back for recuperation next time.
The Xixuan Spa Hotel Hangzhou (Xixuan Jiudian) puts forward a philosophy of elegant relaxation, offering simple, luxurious accommodation and a luxury spa offering unique treatments.Designed with a modern minimalist style, the rooms of this Hangzhou hotel offer custom-made Seally beds with 400-thread-count natural linens, floor-to-ceiling windows, reclaimed oakwood radiant heated floors and complimentary Wi-Fi.Dishes served at the Xixuan bring together ingredients and dishes from Cantonese, Hangzhou, southeast Asian and Western cuisines.At the heart of the hotel's philosophy of relaxatino is the Xuan Spa , offering bespoke treatments and programs combining technology and a variety of additional touches like yoga classes and treatment-tailored meals.
GGreens Adventures2023.10.17
Very friendly and helpful staff. Hotel was exceptionally clean. The kids play area could be a little bigger and better marked, i couldn't find it and had to ask at the front desk. The breakfast was a standard Chinese breakfast, expected a bit more variety especially with this level of hotel. Overall, it was a great stay and the location was quite convenient
Outstanding
1851 reviews
9.4/10
Price from
PHP 4,836
per night
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Top 20 Premium-Hotels in Hangzhou
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Discover our curated selection of premium hotels in Hangzhou for your next stay
No.
1
9.6/10
6498 review
Zhejiang Xizi Hotel · Wangzhuang · West Lake Famous Garden
Hotel near West Lake, Lingyin Temple Scenic Area, Hangzhou
"Classy environment""Secluded lake view"
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No.
2
9.7/10
1634 review
XIANGHU XIAOYAO MANOR XIANG VILLA
Hotel near Hangzhou Paradise and Huxiang Scenic Area, Hangzhou
"Great for kids""Delicious breakfast"
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No.
3
9.2/10
5428 review
Grand Hyatt Hangzhou
Hotel near West Lake Lakeside Area, Hangzhou
"Near shopping area""Convenient for shopping"
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No.
4
9.6/10
3270 review
Hangzhou West Lake Liuyingli Hotel
Hotel near West Lake, Lingyin Temple Scenic Area, Hangzhou
"Classy environment""Secluded lake view"
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No.
5
9.6/10
148 review
Yakamoz Qianchuan Hotel
Hotel near Lin'an District, Hangzhou
"Great design""Classy environment"
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No.
6
9.8/10
2303 review
Tonino Lamborghini Rosso Hangzhou
Hotel near Olympic Expo/Qianjiang Century City, Hangzhou
"Great service""Delicious breakfast"
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No.
7
9.5/10
817 review
FAERY XIXI HOTEL
Hotel near Xixi Wetland Park Area, Hangzhou
"Classy environment""Delicious breakfast"
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No.
8
9.2/10
4878 review
Conrad Hangzhou
Hotel near Qianjiang New Town, Hangzhou
"Delicious breakfast""Would stay again"
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No.
9
9.5/10
6587 review
Grand Hotel
Hotel near West Lake Lakeside Area, Hangzhou
"Great location""Classy environment"
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No.
10
9.4/10
10473 review
Zhongshan West Lake Hotel Hangzhou
Hotel near West Lake Lakeside Area, Hangzhou
"Delicious breakfast""Easy to get around"
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No.
11
9.5/10
6678 review
Midtown Shangri-La Hangzhou
Hotel near West Lake Lakeside Area, Hangzhou
"Delicious breakfast""Convenient for shopping"
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No.
12
9.5/10
869 review
Pins De La Brume Hotel
Hotel near West Lake, Lingyin Temple Scenic Area, Hangzhou
"Classy environment""Delicious breakfast"
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No.
13
9.7/10
4355 review
Westlake Villa·Hangzhou&State Guest Reception Center
Hotel near West Lake, Lingyin Temple Scenic Area, Hangzhou
"Classy environment""Delicious breakfast"
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No.
14
9.4/10
7426 review
Hangzhou Jiutai Hotel
Hotel near Qianjiang New Town, Hangzhou
"Great service""Great design"
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No.
15
9.6/10
3234 review
Xianghu Xiaoyao Manor
Hotel near Hangzhou Paradise and Huxiang Scenic Area, Hangzhou
"Friendly front desk staff""Delicious breakfast"
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No.
16
9.7/10
2040 review
Indigo Hangzhou Tianmushan
Hotel near Linan Tianmushan Scenic Area, Hangzhou
"Great for kids""Delicious breakfast"
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No.
17
9.4/10
6692 review
InterContinental Hangzhou
Hotel near Qianjiang New Town, Hangzhou
"Delicious breakfast""Friendly front desk staff"
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No.
18
9.6/10
3914 review
Hotel Indigo Hangzhou Uptown
Hotel near West Lake, Lingyin Temple Scenic Area, Hangzhou
The Azure Qiantang, a Luxury Collection Hotel, Hangzhou
Hotel near Qianjiang New Town, Hangzhou
"Large rooms""Fantastic river view"
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Latest Reviews for Hangzhou Hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
9.7/10
Excellent
GGuest UserOur party of 3 adults spent 3 nights at the Fuchun Mountain Golf Resort in early 12/2024. We came to Fuchun to see the scenaries that had inspired the famous 富春山居圖 painting. We booked 2 basic rooms (Linyin Garden View), but received free upgrades (Guizhou Lake View) at check in. I must admit our initial feelings as we arrived was one of creeping doubt, because the Fuyang city streets we had driven through (we drove in from the Hangzhou Xihu area) were very industrial, just giant factories one after another and the immediate area outside the property was just a bunch of small suburban farm homes and shops. Furthermore, as our car pulled up to the front lobby entrance, no one greeted us. Not a soul was in sight. Our driver had to poke his head inside and announce guests are here and service is needed. From there on, however, things only got better and better. So, yes, this was a quiet property. There wasn’t a lot of staff standing about. But, there was enough personnel to provide all the basic services expected. And I found they were very friendly, quick to respond, and efficient. During our 3.5 days here, we explored and enjoyed this beautiful hotel inside and out. The hotel itself (the main building) was simply grand. Its design and decor was a perfect balance of East Meets West, modernized traditional, understated elegance. The layout was a bit of a labyrinth. There were wings, corridors, and stairs you can go down to find restaurants, spa/gym/pool, conference rooms, sitting nooks, a small boat dock, and even an impressive collection of embroidery art on display. Our rooms were large and airy, spotless, the ceiling was high, and the windows opened onto the lake. The bathroom was spacious with a double sink and lots of counter space. Beds and pillows were very comfortable, definitely in line with 5 star international standards. Outside, there was a man-made lake with 2 groups of swans (or were they white geese?). They crisscrossed the lake during the day and slept below our windows at night. There was also a little children’s playground (with a pair of ducks) and what looked like a small amphitheater. Several short paths allowed us to walk the sizable grounds. Early one morning, we followed one across a little brook to the edge of the tea terrace. Another morning, we strolled down a road flanked by bamboo that led to the beautiful villas that stood apart from the main hotel. Everywhere, the atmosphere was tranquil and the views spectacular. We ate most of our meals at the hotel since we were unfamiliar with the area and didn’t really want to go out looking (this was the end of a 2 week trip). We tried both of the restaurants on-site (the Chinese and the Western/Fusion) and thought they were fine overall, since food/ingredients were fresh and of good quality. Taste and craft were okay, not great but acceptable. In truth, we were probably not too demanding at this point, as we had already gorged out during our previous stay in the HZ/Xihu area. In summary, our family really liked the Fuchun Mountain Golf Resort. We were very comfortable during our short stay. We really appreciated the quiet calmness of the place as well as the warm service provided by the entire staff. We would love to return. It was an easy car ride from the HZ city area, and it was easy to hire cars to nearby and more distant attractions. Lastly, for those interested in the 富春山居圖, there is a replica of the painting (both parts and to scale) displayed downstairs in the spa :)
GGuest UserThe decoration is very beautiful and comfortable, and almost every part of the hotel has landscaping
The hot spring is very comfortable, and there is no limit on the number of times you can enter and exit if you stay
The public rest area of the hot spring provides free drinks, snacks, ice cream, and fresh-cut fruits (tell the service desk what fruits you want and they will cut them for you). The night we went there, someone played the piano live until 8 pm
When checking in, we were upgraded to a courtyard room. It was a very beautiful courtyard, and the private hot spring in the guest room was separated into a small courtyard. It was very comfortable to lie on the sofa in the courtyard and blow the wind in this season
You can make sachets in the lobby (choose your own spices and put them in), and write wish wooden signs
There is a bonfire and lotus activity at night, which is quite interesting. If you are willing to take pictures, it is very good
The breakfast set has nine fixed side dishes. In addition, you can choose the staple food and drinks yourself, including porridge, steamed buns, wontons, noodles, dumplings, pastries, etc., which can be continued
The unsatisfactory part is that when I just checked in in the afternoon, there was a smell of wood or something else in the room, which smelled uncomfortable. Later, I turned on the fresh air and air conditioning until the evening and it was much better after taking a bath.
GGuest UserI traveled to Qiandao Lake in late August and chose two hotels that were highly recommended. I had high expectations for Minghao and specially arranged to stay in the second one. The result was quite different from what I imagined.
First of all, I was very satisfied with the room hygiene and facilities. It is a newly opened hotel. The sanitary napkins and shower room are separated, and the constant temperature shower is good. What I was not satisfied with was that the balcony of the third-floor room was blocked by a half-person-high wall, and the lake could not be seen from the house. Even now, the balcony is not high enough and is blocked by trees, so the view is not wide. It is recommended to choose rooms on the fourth floor and above.
On the morning of the check-in day, the housekeeper called and added WeChat, and sent the arrangement of special summer activities and the business hours of various facilities. The content looked rich and colorful, but it was actually very special. Most of the parent-child activities were set up in a booth in the lobby. No one organized it, and no children participated. The form was greater than the content. The outdoor swimming pool that I was looking forward to was far away from the hotel lobby and could not be accessed indoors. It took a long time to walk under the scorching sun. The road was not separated by people and cars, which was very inconvenient, and it was only open in the afternoon. Some vouchers were given upon check-in, but they all have thresholds. The two free ice cream coupons also have a time limit. I didn't have time to use them in the end. I blame myself for not seeing the activity time clearly. The main playground is not as big as I imagined. I personally think it is less than 3,000 square meters, but it is enough to play. Many areas in it have empty shelves, the carousel is not always open, and the ground in the overall walking area is really hard.
Five apples were given as souvenirs when I checked out. The attitude of the hotel staff is also very good, but there is always a feeling of being forced to operate, and I can't feel it from the heart. The overall feeling is that they want to build a high-end hotel, but they only achieve the form, not the spirit. It is not recommended for vacation.
Hotel near Central Lake District, Chun'an 77.6% of visitors choose this area
Price per night from:PHP 9,025
9.6/10
Excellent
GGuest UserOur stay at 西湖國賓館 was an extraordinary experience. Located beside the serene West Lake, the resort offers stunning views, including a direct sightline to the iconic 雷峰塔. The private, impeccably maintained grounds, brimming with vibrant greenery and colorful flowers, create a picturesque and inviting atmosphere.
What makes this resort truly unforgettable is the exceptional service. Ms. 阮, who graciously served us during our delightful complimentary afternoon tea, and Daniel, who kindly drove us on the hotel cart, added personal touches to our visit, even with their brief interactions. The housekeeping team went above and beyond to ensure our comfort—keeping our rooms impeccably clean, delivering fresh fruit daily, and warmly greeting us at every opportunity, as though we were part of their family.
One particularly heartwarming moment occurred on our final day. When I expressed a simple desire to smell the magnolia flowers blooming in the lobby, the hotel manager kindly asked the gardener, who was tending to the lobby planters, to cut a small branch for me. To my surprise, the gardener also gifted me a lotus flower bud with a warm smile. The bud blossomed beautifully at our next destination, serving as a lasting reminder of the kindness and thoughtfulness we experienced here.
As first-time visitors to China, we are deeply impressed not only by the country’s rich history and stunning landscapes but also by the genuine warmth of its people. 西湖國賓館 exemplifies hospitality at its finest, blending meticulous care with heartfelt service, making our stay an experience we will cherish forever.
Hotel near West Lake, Lingyin Temple Scenic Area, Hangzhou 12.3% of visitors choose this area
Price per night from:PHP 11,161
9.6/10
Excellent
LLawrenceThis place is really beautiful. And it's close to Xiang Lake which I think is worth visiting besides the famous West Lake. We had a very comfortable stay there. Rooms are clean n spacious. But their central warming system turned the place really warm during the night. So much so we have to open the window to let cold air in to cool the room. The air conditioning can't cool it down enough.
For service I'll give it 4 stars given this is 5 star hotel. So I have higher expectation. The counter staff when we checked in that night did not give a good first impression. She wasn't rude n in fact was courteous in her words but I couldn't feel it in her tone or body language, something like coming out of a robot. I felt that in other service staff in other places too. But fortunately the other staff we encountered the next day wasn't like this. We can feel the warmth in their tone. And the next day during breakfast, there is no service at all. No one to bring us to the table. No one to clear our table. Nor anyone asked if we want any drink. The two staff in the restaurant stick together n stand around a pillar n will move together once in a while to clear tables after a table left. Otherwise they will stand there chatting.
So, except a little service lapses, this hotel is definitely worth staying when you are in Hangzhou.
Hotel near Hangzhou Paradise and Huxiang Scenic Area, Hangzhou
Price per night from:PHP 7,804
9.5/10
Outstanding
DdarkbuleSatisfied in every aspect. The front desk helped upgrade the zero-pressure room. There is free coffee in the lobby, a smart toilet in the room, and I took the initiative to call to inquire about leftover items, which is great. Breakfast tasted good.
Hotel near East Railway Station Area, Hangzhou 28.6% of visitors choose this area
Price per night from:PHP 3,712
9.4/10
Outstanding
EEdward Tanotopros:
- gym is super nice
- robots for delivering foods and amenities
- Cassie the receptionist is limited in English, but sincerely helpful and tried her best to meet our needs. she upgraded our room to have lake view and huge balcony.
- breakfast is not as bad as other ppl reviews, its pretty good
- room is super nice, super huge, nice interior design
- bathroom is huge, toilet is in separated room
- water pressure is nice, floor drain is good ( no stagnant water )
- overall hotel design is superb, i love their garden
- provide complimentary photography, sorry i forgot the photographers name.
- they gave me complimentary fruits basket, milk and pillow menu
- the best thing is, all of this only 1.5mil IDR / night. that is how awesome china is.
- if youre looking for the best hotel experience, come to china, you will be blown away. this is Wakanda in actual life
cons :
- location is pretty far from downtown, 15-20mins driving
- for dining, honestly the restaurant inside the hotel not that nice imo. i need to go to downtown to look for good food. nearby a bit difficult to look for street food.
Hotel near Hangzhou Paradise and Huxiang Scenic Area, Hangzhou
Price per night from:PHP 6,599
9.2/10
Very Good
SSUSANThe hotel is perfectly located on West Lake, right by the famous lake light fountain display and street stalls. Also in easy reach of commercial shopping area, including international designer brands. The reception and lobby area is vast and beautifully set out with plenty of comfy sofas, plus pastry stall, cafe and bar (behind the antique door). We stayed in a River View Twin Room on 7th floor and had amazing views of the lake. The room was spacious with sofa and table area. The bathroom had a bath, single sink, and plenty of space for toiletries. The smart toilet and shower were each in their own cubicle, making it easy for privacy. The free swimming pool was a nice addition and not busy at all. We even got to use the jacuzzi in the spa as it was empty. Just remember to bring your swimming cap as it's mandatory for the pool!
The highlight is the breakfast buffet....a vast array of stations with western and Eastern dishes, freshly made and plenty of cakes and fruit. Really fantastic quality and taste. As we had upgraded to Club status, we also had access to the 8th floor roof top which is brilliant for more sights of the lake, plus you get arrival snacks and drinks, and nightly happy hour for 2hrs. Do not miss this as it's not just drinks and alcohol - food is also included and it was enough for us as our dinner.
Overall, we couldn't fault anything with this hotel. It was perfect for our 2-night stay for sightseeing Hangzhou.
Hotel near West Lake Lakeside Area, Hangzhou 21% of visitors choose this area
Price per night from:PHP 10,473
9.2/10
Very Good
MMikesunFantastic hotel. I really like the location cuz it’s quite city central. Plus, it is connected to Raffles so eating out was super convenient. Will stay again in future :)
If I may ask for any improvements would be delivery services. I think having someone or a robot that can deliver my take out my room would have been good instead of me having to take 2 separate lifts down to a delivery drop off point outside the hotel 😅
Hotel near Qianjiang New Town, Hangzhou 2.6% of visitors choose this area
Price per night from:PHP 11,597
9.2/10
Very Good
AABHISHEKOverall stay was nice in the hotel. Rooms were clean and spacious. Breakfast had many western and Chinese options, which were good. Our package included indoor hot-spring experience which was suitable considering the cold weather outside.
Only disappointment was 'Nausicaa of the Wind Tour Ticket' which was included in the package while booking from trip.com. In trip.com under package details it was mentioned that it was a scenic stop/park and we thought entry to that place is free but additional rides are payable. This information was absolutely misleading as after wasting lot of time, the information we received (after calling the provided contact number, talking with Hotel staff) was 'Nausicaa of the Wind Tour Ticket' was not located in or nearby the hotel but was in a totally far-off place. No clear information was provided by calling the contact number on how to use the offer as mentioned in trip.com booked package description.
Either trip.com should remove that offer or provide a clear description about the location of that place, with pictures if possible, otherwise people will feel lucrative about the offer and go for the booking which actually is misleading.
What's the best pet-friendly hotel with Spa in Hangzhou?
Four Seasons Hotel Hangzhou at West Lake (from PHP 32,714) allows pets. But it's better to contact hotels ahead to confirm the situation since pet-friendly rooms are subject to availability. Hope to enjoy your good time with pets during the stay!
What are some great hotel promotions for property with Spa in Hangzhou?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.