Hangzhou Hotels with Airport Shuttle

The hotel is located directly next to exit D2 of Fengqi station and surrounded by shops and restaurants. On the first night, I had an issue with the shower hose and didn't sleep well due to a hard mattress and old pillows. I communicated with a translation app and a staff member was quick to solve this situation the following day by upgrading me to a more comfortable room and really thankful for their effort and quick response. Breakfast is on the 12th floor starting from 6:30 am and everything is freshly made with lots of choices. Longxiangqiao station area is a very vibrant and colourful spot which is worth a visit at night. From Ding'an road station, you can walk about 15 mins for a free visit at the Song Dynasty historical building. The west lake ticket show ”Enduring memories of Hangzhou” should also be on your bucket list. Overall, a memorable stay in Hangzhou and would highly recommend this place to anyone.

Facilities: The hotel has been newly renovated, and the room I stayed in was in Building 1, which is novel and tasteful. There is a parking lot for convenience. The air conditioner in the room blows fast and the temperature is suitable. The garden inside is very quiet, the bathroom is dry and wet separated, and the TV screen is large with many programs. Hygiene: The room was clean and the amenities were complete. Environment: The unique location on the West Lake, one minute to the dock, nearby subway and bus to the scenic area or East Station Airport are very convenient. Service: The front desk manager, Mr. Li, provided excellent service. He greeted us warmly and proactively. There was a robot to help deliver items to our room. The experience was very good. I recommend staying here.

Check in was efficient and room had a great view of the lake. Breakfast was simple but fresh and adequate, there’s something for everyone. Amenities from the heated toilet seats, Dyson hair dryer, complimentary tea, fruits and drinks, excellent location, wide beds and friendly staff won us over. We thoroughly enjoyed our 3 nights at Friendship Hotel! Now when we think of Hangzhou, we think of Friendship Hotel too. We will definitely be back so please keep up the good work!

Here’s a well-written review for Hangzhou Sofitel West Lake Hotel: ⸻ I had a wonderful stay at Hangzhou Sofitel West Lake Hotel. The location is superb—just 500 meters from West Lake, making it incredibly convenient for frequent visits to this beautiful attraction. The breakfast buffet was fantastic, offering a wide variety of choices, including Western dishes, classic Chinese cuisine, and popular local Hangzhou specialties. Every morning was a delightful culinary experience. The housekeeping team did an excellent job keeping the rooms spotless, and I especially want to commend Li Cai Jing (李彩琴). She went above and beyond, taking the time to chat with us and understand how she could make our stay even better. Her warmth and dedication truly made a difference. Overall, this hotel offers top-notch service, great amenities, and an unbeatable location. Highly recommended!

Excellent Stay – Highly Recommended! I had a wonderful experience at this hotel. The staff were incredibly friendly, professional, and always ready to help. The room was clean, spacious, and well-maintained, with all the necessary amenities provided. I especially appreciated the comfortable bed and the quiet atmosphere, which made it easy to relax and get a good night’s sleep. The location is very convenient, close to major attractions and public transport. The breakfast was delicious, offering a good variety of options. I also enjoyed the facilities – everything was clean, modern, and well-kept. Overall, it was a great stay, and I would definitely come back again. Highly recommended for both business and leisure travelers!

We received warm welcome. Overall excellent service from hotel staff to the restaurants. We had a happy and enjoyable stay at the Hang Zhou Banyan Tree. Highly recommend this place. After staying at the Hang Zhou Banyan Tree for 3 nights, we went on to stay at the Shanghai on the bund Bayan Tree. We experienced a stark contrast in service from the front desk staff from the bund Banyan Tree. We wondered why they kept stopping us from getting into the room that we have booked for. In the end, we went through changing 3 rooms before they finally gave us the correct facing room. So, beware of the Shanghai on the Bund Banyan Tree and do not believe in the free upgrade or upsize room. We rejected the first corner room only to be given another corner room at the other end that were both warm and uncomfortable. The staff kept assuring us that they were bigger rooms and better view than the Panorama Riverside Retreat-King room that we have booked for but we want the room that we have booked. Why can't they give us the right room in the first place and have to made us go through changing from one room to another. A clear dishonest play here. We missed the Hang Zhou Banyan Tree front desk staff.

It was a very comfortable stay. The family room we booked had one queen and one super single bed which fit us very well. The amenities provided by the hotel was great too. Water, kettle, coffee, tea etc was well replenished. Location was also perfect, not too far from the Xihu and shopping malls stretch IN77. Many eateries, convenience shops just below and one famous Japanese bakery that opens till 2am. Hotel staff were helpful and the tour agent there was great. We just did an ad hoc day trip and the driver was accommodating, knowledgeable and patient. All good. Highly recommended.

Excellent location close to the lake and walking (shop&eat) streets. I got a free upgrade to a super big room with windows. Even though it’s far from the elevator and need to walk down the stairs. The staff was helpful. Luggage storage is available and restaurants just around the corner. The room was big and has so many amenities that I didn’t know I needed. It’s on the older side but everything works.

Good location at 10 minutes walking distance from the west lake scenic area and shopping malls. We had a deluxe room and it was very large, comfortable and clean. The men at the entrance door (who are not Chinese) speak perfect English and gave us useful advices to visit the city.

The purpose of this trip is very clear. Come to the West Lake to relax. Choose one of the three state guesthouses by the West Lake. You can solve breakfast and dinner. Which one has the best value for money? Choose it. Originally, I wanted to book the one in Liuying. Compared with the other two, it is more cost-effective. Then Xiyou launched the 999 package, which must be a higher package. Well, the hotel will call the day before check-in to ask when to check in and what are the requirements. If you drive by yourself, they will help you to report the vehicle because the scenic area is restricted. Then I need a quieter room, so I arranged it on the third floor of Building 6, which is said to be the highest floor. When I arrived at Building 6, a welcoming girl led me to the room, and the service was pretty good. Then you can also order fruit in the room, which is free. I was worried that the state guesthouse would be a bit old, but it was actually quite good. It should have been renovated and had everything it should have. The room looks out to the garden, which is not bad. The hotel buffet for dinner, the package is only for one person, and it costs 168 yuan to buy another one. There are not many types of buffets, but the taste is okay. The West Lake scenic area is too congested, and it is really troublesome to go out for dinner. I ordered a takeaway in the afternoon, but there was no rider to take the order. I almost starved to death. I was very happy to be able to solve dinner in the hotel. After dinner, I went for a walk by the West Lake. The hotel is located near the Broken Bridge and the Residual Snow, and I walked down the Baidi Bridge. The hotel breakfast tasted OK. Then the hotel gave me a travel photo. The girl took good photos. The level was the best among the several travel photos I took. In the end, I bought a total of 18 photos. In addition, there is a May Fourth Constitution History Exhibition Hall in the hotel. I visited it by the way. It was very meaningful. Overall, I was satisfied with my stay