4-Star Hotels in Batman Province, Türkiye

When I checked out, I stopped me and said that the room rate for two nights was not paid, and I needed to pay it on the spot. I was very angry, because the prepayment was made when I placed the order in Trip.com . Contact Trip.com , saying that the agent was asked to communicate with the hotel, and I was in a hurry to drive to the next destination. The hotel said that I would write down the written documents, leave my name and contact information to prove that I had paid before letting me leave; Trip.com Customer service did not let me write these, saying that it was not good for me... The result was delayed for half an hour and it was not verified clearly. Under my strong request, the hotel let me leave and left it to the Trip.com agent to clean up the mess.