We have been here before and found it very kid friendly. This time a little disappointed because they seemed to nickle and dime you on everything which was free last time. The amusement park for a 2 year. Made us buy tickets for both my son and his 2 year old. The train in front of the playground they told us we had to purchase a ticket. Our shower initially had no hot water and the shower head did not work. I notified them on checkout but didn't seem to care.
On the first night of check-in, I found that the singing voice outside was very noisy, and I didn't sing after talking to the waiter. The bath water is not hot, I dare not wash, afraid of catching a cold. The next day I went to Cocora Park for a hike. When I came back in the afternoon, the water temperature was very hot and I took a comfortable bath. The breakfast was not much, but it was still delicious. The happiest thing was the waiter lady on the second night, who helped me book tickets to Machu Picchu. The service was good, because the window of the room was in the corridor, it was really not quiet enough. For me, who used to go to bed early, it wasn't good enough.
A beautiful location, the cottage is nestled in a beautifully kept and welcoming garden. The service is excellent; Beatriz is always available and ready to help, and the room is equipped with everything you need. The jacuzzi works perfectly; it's a unique experience. Very close to Salento and the Cocora Valley, which are easily accessible by Uber or similar services. Highly recommended!