Hotel is very beautiful and located in a quiet area of Xian but easy to get around in the old city. Metro station is very close so you don’t need to pay of taxi every time. Around the hotel there are a lot of small and very authentic restaurants so you don’t have necessarily to buy everything at the muslim (and hyper turistic) market. Prices are like the half of the I more turistic area but it’s genuine. The only bad thing is that the air conditioner didn’t work very well. It was noisy and didn’t refreshed enough. Overall a very good hotel for the prices. The hotel was very clean and there was also free laundry machine to be used on the ground floor! Life saver. I will come back here

We absolutely loved our stay here the hotel staff is very helpful and friendly. My girlfriend lost her phone in a taxi and they helped us communicate with the driver and get it back so if you’re really looking for a friendly staff and a place with great location and comfortable definitely pick this place 

The best thing about this hotel is the staff and its excellent location, right opposite the Bell Tower, with a large mall and a subway station just steps away. The staff are polite, friendly, and extremely helpful—nothing is too much trouble for them, and I truly felt they wanted to make sure I was comfortable. The continuous supply of cold bottled water was greatly appreciated, and the smart kettle in the room made it easy to prepare hot drinks. The rooms are small but perfectly adequate for a short stay. I did not have breakfast, so I can’t comment on that.

The hotel experience is very good especially we checked in very late like 3am in in the morning! The hotel provide free shuttle service pick up from airport to hotel. The rooms are clean, the basic amenities are complete, the hotel's layout and facilities are well maintained, the rooms are warm and comfortable, and the air conditioning is warm. The hotel service is very nice, and it is a good choice for accommodation near airport. And comes with breakfast too which is great.

Staff were friendly, and allowed us to check in earlier when we arrived and acceded to our request for our 2 rooms to be beside each other. We booked the smallest room for single guests, and room size was just nice for one person. It may be a bit small for couples or families. The staff were also ready to help change a room when the bidet in the first room wasn’t working. Cleanliness can be improved as we found food crumbs on the table. Other than that, location was ok and within walking distance from Exit D of Zhonglou station on Line 2. Also walking distance to Huimin Street. Breakfast was good and they also provided free drinks, coffee and alcohol at certain timings of the day. They are also generous with water and provide Evian water in the rooms. Will definitely come back to stay if we come back to Xi’an.

Great location. Take about 8min walk from subway station to the hotel. Very easy to find. Walk distance to Zhong/Gu Lou. Room clean and big enough, staff friendly. Electric control room and toilet are good. Lack of hanging place in shower room, there is no place to put towels/clothes. Breakfast buffet is ok, but is not good enough for 4 star hotel. Our room was quiet, but had stinky smell when fun was on.

This hotel from the beginning to end of our stay was amazing. We had exceptional service from Rong, Wei and Fang Feng. As we arrived late into the hotel, they were worried we hadn’t eaten so offered us a light snack, as well as nighttime soups. The room itself was amazing. It ended up being our favourite hotel of our two week travels through China. On par with what I’d expected from a five star hotel! Would stay here again and will be recommending future travellers to stay.

A Fantastic Stay We had a wonderful experience at this hotel. The location is excellent — relatively central, with plenty of shops and restaurants nearby. The reception was warm and welcoming from the moment we arrived. Our family room was fantastic: two spacious bedrooms, two toilets, and a section with a fridge. The air conditioning worked perfectly, the beds were extremely comfortable, and the room felt bright and inviting. One of the standout features was the free laundry facilities, complete with generous supplies of detergent — a thoughtful touch that made our stay even easier. On checkout, we were pleasantly surprised with a small gift, which was a lovely gesture. The staff couldn’t have been more helpful. Even with limited English, they went out of their way to assist us and ensure we had everything we needed. Overall, this hotel exceeded our expectations in every way. We left feeling impressed, comfortable, and very well looked after.All for an impressive price on trip.com

The hotel facilities are good. The hotel is located right into the city which is very close to Zhonglou subway station and convenient to find restaurant and convenient store nearby.

The staff were super helpful. Can't really compliment the cleaning though. The room was supposed to be cleaned everyday but the floor and the sink were both dirty when I returned at the end of each day. The sink stopper was really weird and it was clearly visible that it was filthy. The location was great, right opposite the high speed rail station but it gets extremely noisy in the late afternoon and evening with blasting music and dancing 'aunties'.