5-Star Hotels in Yamanashi Prefecture, Japan

Stayed in the room with private Onsen in April. The room was very big and facilities were great. We drove here with plans to visit Kawaguchiko and Gotemba, the location was good for us considering our mode of transport. The only issue we had was that the room was very hot. The heater was centralised and we could not adjust the temperature and was advised to open the window to cool the room down. Even though we opened the window, the curtains would limit the air from coming in which made the room feel a little like a sauna at times. I still give this place a big thumbs up but will reconsider coming back here because of the heating issue.

So far this is the most expansive room I booked, come with front view of Mt Fuji, room 412. However the Mt Fuji view did not command the price tag because unless you stay in for the whole day to enjoy the view of Mt Fuji. View of Mt Fuji can enjoy from all angle. Best of the hotel is the coffee serve which is the best so far, among dozen of hotels. The welcome drink of soft drink also last till 7pm, which is shorter that most of other hotel. May be I am biased, where the hotel have multiple accolades from Rakuten Travel, catering to a lot of local Japanese clients. The public bath also not great, where I have experience much better and real onsen at Ariman Onsen area. Area of improvement: 1. In the level one inner bath, there is a cover for the exhaust fan and is not mounted back after maintenance. 2. At the fifth level bath, there is one washing cubicle just besides the bath with no cover to prevent the person showering water into the bath.

My stay at the hotel is very nice. Staff are friendly and helpful, the food is yum, the room is clean, the view of my. fuji is stunning, the hot spring is relaxing. We will definitely return back jn future.

The stay was awesome and the staff are very kind and helpful, providing very clear information to all the servives and activities we can do. We were welcomed with complimentary snacks, drinks and even wine after check in. And there is also a complimentary ramen supper available, which feeds our empty stomach after a whole day. The coffee and hot chocolate is also availavle 24 hours complimentary. There is also different onsen theme available, private and public which we had tried out all. Do note on some of the rules when using the onsen. The breakfast is very good and tasty. We had our first Japanese style breakfast and tried the local Hotou and 纳豆 as well. Location wise is slightly outskirts from the Fujikawaguchiko station but there is shuttle bus available for transfer. However, we drived but didn't had the chance to take the shuttle bus. Parking wise a lot of spaces available so that's not a worry. Ultimately, the best of the best is the Mount Fuji voew from our balcony and there is also onsen available in the room. Overall, we had a very good stay and would recommend for anyone who would like a good and comfortable stay. 5 star service.

My second stay with them in 2 years! Once you arrive at Kawaguchiko station, head to tourist information centre to get them to call the ryokan to pick you up. The ride is 5mins! The walk itself is about 10mins but hilly. You wouldnt want to do that with luggages in tow. The room is very clean and has great view of Lake Kawaguchiko. Our stay came with breakfast and dinner. Dinner was great! Most items were delicious. Breakfast is buffet style and pretty average. Their private and female onsen have views of mt Fuji!

Amazing place with great everything! Staff were so kind with lots of inclusions; free parking, free amenities (some rentals like yakata, baby supplies etc), free afternoon snacks/drinks in the lobby. Great view all round - from our room, hotel lobby/lounge and where dinner/breakfast was served Had the public laundry, public baths (which we didn’t use as we booked a private bath), massage chairs - they had a blood pressure machine near them. Food served during breakfast and dinner were delicious, so fresh and great variety. Highly recommended, would def stay here again when we come back :)

The service at this hotel at the foot of Mount Fuji was very memorable. The magical thing was that from arrival to departure, apart from the housekeeper giving us the room key and taking the key away, there was no need to go to the front desk to handle any procedures. I don't know how they did it.

Travelled by express bus from Tokyo, super convenient as bus stop is in the hotel car park. Friendly front staff who spoke English, quick check in process, super nice location with a cute street with shops adjacent. Breakfast was standard, fantastic view of Fuji from restaurant and room. Nice Italian restaurant on ground floor, open long hours. Room was comfortable and had everything needed. If you enjoy roller coasters, then the Fuji-Q park will be a good visit. Free shuttle to the village with the lakes and cable car to view Mt Fuji, although it’s a short 30 minute walk. Very enjoyable one night stay.

Very nice hotel with great service. The garden is really nice to walk around with river flowing through it. Rooftop onsen in the evening as the sun sets is the highlight of the trip. The drum performance at night followed by bingo game was really captivating. Shoutout to Yumi who guided us to our room and explained all the hotel amenities and services. Food is extensive though taste wise in find not as tasty as what was offered in Tokyo. Tips: wake up early to take pic of Mt Fuji as I noticed by 11am the mountain was already hiding within the mist.

The TOKI FUJIKAWAHUCHIKO is relatively a very young resort. We booked the Rooftop Villa for 2 nights. The spectacular view of Mt Fuji from the roof garden, as well as the living room and bathroom is breathtaking. Beverages are provided free of charge throughout my stay. We have Beer and Wine available every day. Each apartment includes a parking area that is free. If we visit FUJISAN again will surely stay at The Toki Fujikawaguchiko. The staff are friendly, helpful and courteous.