5-Star Hotels in Osaka Prefecture, Japan

The location of the hotel is pretty convenient. 5–6 minutes walk to Hommachi St., which you can easily use to travel to Kyoto, Kobe, etc.  The check-in and check-out were really fast, and we had an upgrade, which was worth the price. I had read the previous reviews about the rudeness of the staff, which is not actually due to this, but it’s the language barrier that could make a tired traveller a little less patient.  If you wish to ask something more specific, please don’t be afraid to use the Google Translate app to help you with the communication. The staff have been really helpful to all of our enquiries. Some remarks were about the hotel lobby being on the 15th floor, but they have a dedicated entrance for taxis or cars to reach the hotel.  Bonus: if you exit through KoKuMiN Osaka Metro Yodoyabashi Station (Exit 4) on your right is a local grocery store that sells local produce and other fruits/food products. It's cheaper to go here to buy your drinks and fruits, etc.

The hotel's surroundings are excellent, with convenient transportation; there are 3 subway stations within 1 km. However, I did notice some discrimination against Chinese guests, especially from the breakfast restaurant staff. Their service attitude clearly differed between Chinese guests and Caucasians. While it might not bother everyone, it was noticeable. Overall, this hotel is still worth staying at. The room cleaning was also very good and timely.

The hotel's design is very stylish; I loved the ambiance as soon as I walked in. The room was clean and tidy. The location is also super convenient, just a ten-minute walk to the bustling commercial area, making shopping very easy. Overall, it was a great experience!

The Imperial is quite nice. It was the last few days of the Expo back then, so it was super crowded, and the price was a bit higher because of that. The view from the executive lounge was still pretty good. I don't speak Japanese or English, and it took a while to get breakfast delivered to the room. The service was still good though; you could ask the front desk to help call a taxi when you left. They even gave me a welcome gift on my first stay. When I went out, there was a doll on the bed, and when the housekeeper cleaned the room, she propped it up against the headboard for me, which was super cute ☺️. The view outside the room window was also good.

We stayed for six nights. The hotel was a bit far from the train station, but it offered the best view. Overall, I would say it was wonderful: a big bed, a clean room, and nice, friendly staff. The only thing we didn't like was that the breakfast wasn't that good. We found there was not much variety, the same food everyday (with only a few changes), a lack of staff, too many people, and food shortages everyday of our stay

We had a wonderful stay at this hotel, conveniently located near Namba Station. The room was clean, and the staff were friendly and helpful. It’s about a 6 minute walk to Kuromon market and 15-20 minute walk to Shinsaibashi, which was perfect for exploring the area. While we didn’t use many of the hotel’s facilities, the room quality and prime location made our stay very enjoyable.

The hotel is located in the central Umeda area. Before arriving, I saw reviews mentioning that the hotel entrance was hard to find. This time, I booked a private car from Osaka Airport via Ctrip for 560 yuan, and it took 50 minutes. The car drove directly to the hotel's underground parking lot. The entrance from the parking lot to the hotel was small, and the elevators were also small, giving it a less grand appearance. We took the elevator to the 11th floor for check-in. Stepping out of the elevator, the restaurant was on the right, and check-in was on the left. I have to say, the lobby also looked quite small, but since it's a high-floor lobby, the view was pretty good. We arrived before the check-in time, so we couldn't get our room cards yet, but the staff helped us store our luggage. Taking the hotel's direct elevator down to the first floor, there's an escalator opposite leading up to the second floor, where you'll find a Lawson convenience store open until 10:30 PM. Walking further down the road, you'll see a connecting bridge that leads directly to the North and South Wings of GRAND FRONT OSAKA (Muji, Samsonite). It also connects to Osaka Station, LUCUA, LUCUA 1100 (Bills), Yodobashi Camera, and Starbucks. From Osaka Station, taking an escalator down to the first basement floor and following the subway passage leads to Daimaru Department Store (Harbs), the Expo souvenir shop, and many shopping streets. On the ground floor, there's also Daikoku Drugstore. The hotel's location is extremely convenient. The hotel room was 63 square meters, which is considered large in Japan, with a separate living area. Being on the 20th floor offered great views. The bathroom had a wet/dry separation, and there were two independent rooms with comprehensive toiletries. My only dissatisfaction was with the bed; there's a protruding wooden platform around it, making it easy to sprain your ankle if you're not careful getting in and out. The service was also just average. We were a family of three, and the hotel charged for three people when we booked. I called the front desk for an extra pair of slippers for my child, but they weren't delivered on the first day. It took two more calls on the second day for them to finally arrive. Neither when checking in nor checking out did the hotel have a doorman, so we had to carry our luggage to and from the room ourselves. I didn't feel any service at all. Upon check-in, we received a box of small snacks and a small box of tea. The snacks weren't tasty, and I didn't try the tea so I can't comment on it. The breakfast selection wasn't extensive, offering both Chinese and Western options, and the quality was decent. My child enjoyed the Japanese curry rice, which was quite good.

Whenever I visit Japan, I always prefer staying at Mitsui hotels; their quality is consistently reliable. The room size is quite spacious; it wasn't cramped even with three of us and two suitcases. It's also very convenient for getting to Umeda and Shinsaibashi, a pleasant 30-minute walk away. If you'd rather not walk, the Yotsubashi and Midosuji lines are nearby, just one stop away. There's a 7-Eleven and a Lawson right downstairs, plus several local eateries in the vicinity offering a wide variety of food. Overall, it was a very pleasant stay.

Marriott Miyako has became my go-to hotel when I visit Osaka due to the convenient location, hardware has always been wonderful and front desk staffs are always welcoming and polite, breakfast is pretty good with different main dish (eggs) everyday However, I did not have a good experience this time at restaurant ZK, its my third time having teppanyaki there, but this time the chef seems not happy about me and only explained the ingredients/ dishes to my wife without even looking at me the whole meal, didn't say thank you nor goodbye when we left; its not like its a big deal but just not something professional that leaves a bad impression, when u charge michelin star restaurant price u do not show attitude like you are working in McDonald's

Overall, it was a good stay. I would recommend this hotel if you’re planning to visit Kyoto or nearby cities via the Keihan train line during your stay in Osaka. The location is peaceful and fairly close to Osaka Station. Unless you’re obsessed with places like Dotonbori or very lively, crowded downtown areas, this hotel is a solid option. The fitness center and spa on the top floor were nice bonuses. The service was okay — not particularly impressive considering the year-end price I paid, but reasonable based on the hotel’s average pricing.