5-Star Hotels in Viti Levu Group, Fiji

We had such a lovely stay at Outrigger. It was just the break we needed. The food is good and the drinks are decent. The prices were better than I was expecting. We ended up not doing a package and spent far less than we would have done on a package. Loved the adult pool, the only pain is that it sometimes closes early to set up for weddings.

1. I arrived at the hotel at 9am, because of the room not yet ready, we wait until at 1pm, the staff said the room is almost check out, will be ready at 2:30pm, we wait for almost 6 hours, until after 3pm, it's the check in time, the staff said the room still not yet ready. OMG... but at last, thank you to Trip.com for resolving the problem; we got a refund for the first night. 2. Room service is really bad; the box of tissues, the shampoo, and the body lotion all need to wait for a day to refill. 3. The lobby is very, very small, does not look like a 5-star hotel, and many people sleep on the sofa; they also wait for a long time to check in. 4. The Fiji Airlines counter is not open all the time, so we had to take the luggage by ourselves and check in at the airport at last. 5. The only good point to stay is that the port is very near, it's convenient for island hopping, and the restaurants are not bad.

The rooms are tastefully decorated and well-equipped, and the views are absolutely perfect. The restaurant quality is also good, and watching the sunset at the fish bar was a fantastic experience. The staff are all incredibly well-trained, enthusiastic, and professional—it's not just a few individuals, but every single employee is welcoming and ready to assist with anything you need. Marriott's hotel training really shines through here. If I had to nitpick, the hotel sofas are a bit dated and starting to yellow slightly, and while the bed sheets are clean, they also show a bit of age with a slight yellowish tint. On a positive note, the bed and pillows were incredibly comfortable; I rarely sleep this well in a hotel. This is definitely a highly recommended top-tier hotel in Fiji.

We chose Fiji for our honeymoon and stayed at Radisson Blu Resort. First of all, I would like to express my sincere gratitude to Angel Osborne for making our stay truly unforgettable. When we checked in on our first day, Angel kindly upgraded our room and surprised us with a complimentary bottle of champagne to celebrate our honeymoon. Not only that, but she always greeted us with a warm smile and frequently checked if there was anything else she could do to make our stay more comfortable. When we mentioned that our return flight was scheduled late in the day, she thoughtfully arranged a late check-out for us, which made a huge difference. I would also like to thank Aesta for helping us book our tours. Thanks to her assistance, we were able to secure spots on a wonderful tour at the last minute and enjoy an amazing experience without missing the opportunity. We had a great time swimming and enjoyed the variety of activities and programs offered by the resort. However, there were a few aspects of the room's cleanliness that could be improved. We noticed some hair left behind by previous guests in the bathroom, a few ants, a slight moldy smell in the room, and the refrigerator did not appear to have been thoroughly cleaned. That said, the kindness and hospitality of the resort staff more than made up for these shortcomings. Angel's exceptional service, in particular, brought great joy to my wife and made our honeymoon even more special. Thank you very much for such a memorable stay. We would love to visit again in the future.

This is not up to standard with a 5-star resort. Overall it’s a nice stay, but overpriced and don’t go expecting 5-star luxury. It unfortunately has not kept up with the maintenance it has needed over the years. Negatives - had aircon issues and slept without aircon, they moved us rooms to fix this - had a leak above our shower in both tooms - fridge was broken in both rooms - lack of pool towels for number of guests, tried getting a pool towel on multiple occasions to be told they were out. When we eventually got some they were stained. - lack of snorkle gear for guests, we unfortunately couldn’t snorkle because they were always out. We spoke to other guests who went and bought some because they couldn’t get any either - aircon in rooms is very loud - internet access drops out constantly - we couldn’t watch tv as the internet was down for netflix on the tv and we were told we could only watch it on phones or ipads - food menus in the room are dirty and falling apart Positives - most of the staff is really friendly - adults only pool is calm and quiet - good assortment of activities and things to do in the hotel - staff is mostly helpful when you need things We actually tried to refund the end of our stay so we could leave. I wouldn’t recommend it to people and just know if you do stay here it is more like a 3 to 4 star resort.

The entire hotel is built by the sea, and the sea view is beautiful. Unfortunately, the beach and the sea are black, so you can only swim in the hotel's pool. Additionally, the hotel is newly built, and many facilities are still under construction. The room was a bit dirty, and there were small black bugs on the sheets. However, the hotel itself is beautifully constructed, and the staff are very friendly and enthusiastic. The prices for items inside the hotel are not much different from outside prices. Overall, my impression was pretty good, but they really need to improve the cleanliness and complete the hotel facilities.

1. Great location, right by the sea and close to Tanah Merah Ferry Terminal. They offer free shuttle service to the terminal for morning departures, so you don't have to wake up too early. 2. The hygiene and service are excellent. The rooms are spotless, sometimes even cleaned twice a day. Service response is very quick, much better than the other two hotels (Marriott and Crowne Plaza) we stayed at during this trip. 3. The pool slide is fun, and the gym is good. 4. You can catch crabs by the sea at night; we caught a lot, haha! 5. There's live music in the evenings, and we even caught a fire dance performance, which was fantastic. On the downside, the food isn't as good as the other two places. The only decent option was the Vietnamese restaurant.

The service was incredibly warm and there were so many activities available. It's really ideal for those who just want to relax and chill out, as the hotel is quite far from the city center, making it a bit inconvenient to explore other places. However, the hotel itself offers a lot to do, and the food is excellent! I recommend the lunch menu at Toba; their poke bowl is delicious. The Pacific Pizza is also great. There's an Australian drink called Kombucha that I found paired wonderfully with seafood – definitely try the ginger and lime flavor. We had one dinner at Navo, which was a very upscale experience, and they even celebrated our wedding anniversary with us. We also took a yacht trip out to sea, which was fantastic with lots of small fish to see. I even bought a beautiful black pearl from the hotel's souvenir shop. The hotel also has a Prouds store where you can buy Pure Fiji skincare products.

The facilities are well-equipped, and all toiletries are provided in the rooms. Each building has an ice maker and water dispenser. The hotel is clean and tidy. The environment is absolutely stunning, with the ocean, palm trees, beach views, and a refreshing pool – it truly captures the island vibe everywhere you look. The service is warm and friendly; you barely need to lift a finger, and you're whisked away on your journey with a chorus of 'Bula!'. There's a supermarket right outside the hotel, which is super convenient for grabbing daily necessities, fruits, and snacks. You can buy Bula Bus tickets at the hotel shop, and a shuttle passes by every 10-15 minutes, stopping at various major hotels to take guests to the pier, making getting around a breeze. The hotel's breakfast buffet is excellent, with a wide variety of food, including fresh juices and omelets.

Currently sitting in lobby after checking out, really don’t want to leave!! Excellent resort & even better staff & service. Will return next year!