5-Star Hotels in Jilin, China

Facilities: Adequate. Cleanliness: Stayed for 3 nights in total, and they proactively cleaned the room daily. Environment: Great location, right across the street from the Catholic Church. The building on the other side of the bridge is the Jilin City Museum. It's also convenient to get around by taxi. Executive Privileges (one item of laundry and 10 pages of printing/copying at the business center): Didn't use them. The breakfast buffet offered a good variety of options, including Northeastern specialties like frozen pears, frozen persimmons, and sticky bean buns. We enjoyed the river view while eating by the window, and the kids loved it!

Had an amazing time soaking in the hot springs here; the Changbai Mountain hot springs are truly delightful. The VIP access is an absolute lifesaver – no need to wake up early to visit Changbai Mountain! The butler service was incredibly thoughtful and attentive, and they even upgraded us to a mountain view room for free, which offered stunning views. They also helped us book the buffet and arranged a car to town. Their responses were super prompt. The only minor points were that the hotel mattress was a bit soft for my liking, and I was surprised there were no complimentary drinks or welcome fruit in the mini-bar. Other than that, everything was perfect!

This hotel boasts an excellent location, making getting around super convenient. Right across the street is the morning floating market. I have to mention the breakfast – it's incredibly varied and delicious! The room was fully equipped, the humidifier worked wonderfully, and it was so warm inside you couldn't even feel the cold outside. Plus, the VIP manager even gave us a small gift at checkout. Overall, a really great hotel experience.

I originally booked a traditional Korean heated ondol floor, which was very unique. However, I found it a bit too hard, and the hotel immediately helped me switch to a family room. The efficiency was impressive. The hotel breakfast also had a lot of local flavor. The hotel service was exceptionally thoughtful; every detail was touching~ Special shout-out to Service Manager No. 3 [rose][rose][rose] for their warm and attentive service.

Stepping into the Grand Hyatt Changchun again, a familiar warmth enveloped me. On the coffee table lay a handwritten welcome card – the same familiar handwriting, a faint scent of ink, like a note left by an old friend. I've stayed here countless times; I'm no longer just a guest, but someone returning home. The hotel remembers my preferences, and they take the time to carefully craft a 'welcome back' that feels like poetry. No matter how rushed my travels, seeing those words immediately puts my mind at ease. It's not a perfunctory printout, but a sincere, handwritten gesture. In an era where everything is fast-paced, it's truly a gentle touch of hospitality when someone is willing to slow down for you. My heart settled. This, perhaps, is what true, elevated hospitality looks like: no templates, just heartfelt care.

Fantastic! The front desk sold some lovely cultural and creative products, which saved me time from shopping elsewhere. They also gave us complimentary tickets to the bathhouse, and we practically had the third floor to ourselves. Breakfast was incredibly rich and varied, and the housekeeping service was very thoughtful. Noticing I enjoyed coffee, they deliberately left extra packets and even a kind note.

Stayed for three nights, and the room was fantastic. The staff were incredibly warm and welcoming, and the breakfast was excellent—definitely recommend getting the breakfast package, it’s a smooth start to the day! The hotel is right at the base of the ski slopes, so you can ski-in/ski-out. From your room at night, you can see the snow groomers and the beautiful night view of the ski resort. Plus, you can soak in the hot springs while watching others ski. If you're coming to Changbaishan for a ski vacation, I highly recommend the Hyatt.

The hotel's location is a bit remote, but that's typical for hot spring hotels. I communicated with the front desk a few days before arrival. I sent them my high-speed rail information and scheduled a pickup at Changbaishan Station. So, despite the somewhat remote location, the hotel's shuttle service was excellent. The front desk staff were also very good. When I arrived, I had intended for the front desk to book a rafting trip for me, but it turned out the hotel's contract with the rafting company had expired, so we had to sort it out ourselves. (I had inquired with the front desk a week prior, and they said it could be arranged there. I was surprised to find upon arrival that the hotel had just canceled its contract with the rafting company.) I want to be clear, I'm not blaming the hotel; it was just bad luck. I do hope the hotel can continue to assist out-of-towners in the future, as foreigners often face difficulties booking things in China without local phone numbers. I wanted to see Tianchi Lake, but it was closed all three days I was there. Rafting was also out. So, I ended up staying at the hotel. However, I enjoyed several hot spring baths, visited the gym, and the hotel can also arrange skiing for you. We didn't go skiing because we had elderly people with us. So, staying at the hotel wasn't bad at all. There are only two restaurants: a Korean restaurant and the hotel's buffet. The food was good, but the dinner shrimp seemed to be limited. I arrived at 7:30 PM and only got two shrimp, while my dad got five. Then there were none left, and the restaurant staff didn't replenish them. The room was very large and clean. I particularly liked the rooms at this hotel. The hot spring has both indoor and outdoor sections. I might return in the future.

This five-star hotel gave me a great sense of security. I was so lucky to see the Heavenly Lake (Tianchi) at Changbai Mountain. They have a VIP fast track that saved a lot of time. And our butler, Li Chao, was incredibly responsive, arranging everything thoughtfully and promptly for guests. We missed the hotel's shuttle to the ski resort by a few minutes, and the butler immediately arranged for a dedicated hotel car to rush us to the next stop, the Crown Hotel, to catch our transport. It was incredibly thoughtful! For lazy travelers like us who don't want to think too much, it was such a stress-free experience. The breakfast was also excellent. The front desk was fantastic too; upon arrival, they upgraded us directly to a business executive room, which was comfortable and spacious. It's in Building 1 with direct access to the hot springs, and we enjoyed them for two nights – my child absolutely loved it. All the staff were welcoming and very attentive. The Food Court (Meishi Hui) had a great variety and generous portions, and everything was delicious. At the barbecue stand, I even got to try on traditional Korean clothing. Seeing the Heavenly Lake, which is only open for 50 days in winter, was an amazing experience. The train station shuttle service was also five-star; on our return, even though it was just the two of us, the bus still picked us up on time. Truly VIP service! Next time I visit Changbai Mountain, I'll definitely stay at Lan Jing again.

The reception staff was incredibly welcoming and patient, thorough, and welcoming. Throughout my stay, the room service and other staff were incredibly helpful and responsive, with a thoughtful attention to detail. The room was clean and comfortable, with comprehensive amenities, making for a truly comfortable stay. Overall, the attentive service is highly recommended and I'd definitely stay here again!