5-Star Hotels in Heilongjiang, China

The hotel's location is great, but the main entrance is right at a crossroads, so you have to turn left and go about ten meters to hail a taxi. The facilities are average; the sink faucet is too close to the edge of the basin, making it easy to hit your hands on the side when washing your face, and water tends to splash onto the countertop. However, the hotel's service is outstanding and meticulous. During check-in, they proactively offered two cups of hot tea, and every time I encountered staff, they were polite and genuinely sincere, not just going through the motions. When I was leaving by taxi, the doorman actively helped me track its arrival, precisely ensuring I wouldn't wait even ten extra seconds in the cold. 👍

This hotel is absolutely fantastic! There's a friendly porter at the entrance who helps with luggage and always greets you warmly when you come and go. All the staff are incredibly enthusiastic and provide excellent service. Besides the fixed set menu and buffet breakfast, the hotel also offers complimentary afternoon tea and a free late-night snack every day, which is a really thoughtful touch. I absolutely loved the chocolate chip cookies; I asked the staff, and they told me they were made by their own pastry chef. They even packed a box for me to take away. The room was very cozy and clean, and the service and environment are just as good as any star-rated hotel. The location is also superb; turn left, then right, and walk about 200 meters, and you'll reach the Hongzhuan Morning Market. Turn right and walk 200 meters, and you're on Central Street. There are also many great food options right outside the hotel. I truly can't recommend this place enough. I feel so lucky to have booked such a satisfying hotel. If I get the chance to visit Harbin again, I will definitely choose this place. 👍

The Yabuli Sun Resort was very conveniently located to the ski slopes and the hotel has the ski/snowboard rental equipment facilities at Level 1. There are also ski/snowboard classes (additional costs apply). I tried the beginner 2 hours snowboard class and it was very effective, I managed to snowboard down the baby slope. The slopes are just 5 mins away from the hotel and we can see the slopes from my hotel room. The room is also very spacious and clean. The food options are abit limited tho there is a Haidilao within the resort. However, you can opt for food delivery or get the restaurants to pick you up from the hotels. Overall, would recommend this hotel.

We had a very good experience staying in Yabu Loni Hotel at Yabuli. We were pleasantly surprised by the warm reception we receive from our hotel guide 初长月. She assisted us to check into our hotel room early which allow us to settle in quickly. Arranging for ski lessons and equipment was also a breeze with her help. Her enthusiasm, energy and smile is something that makes our stay so much fun and enjoyable. And she is always just a call away. As for the hotel room, it is a little dated but nevertheless still very clean and nice. I would certainly hope that they can improve on the breakfast, the range is pretty limited. The location of the hotel is fantastic and it is just right besides the cable car that bring you to the top of the ski resort. It is also right next to Club Med.

The hotel boasts an excellent location, conveniently close to all major attractions, and taxis are readily available. A convenience store is just a short walk to the left after exiting the lobby, and there's an open seating area outside the lobby, perfect for drinks and conversation. Cleanliness was not an issue. While the facilities are a bit older, they are well-maintained. However, the outdated and inconvenient design of having to shower while standing in the bathtub is a definite minus, docking them half a point. The river view from our room was lovely, offering unique charms both day and night. Unfortunately, reflections on the glass at night made it impossible to capture with a phone camera. We stayed for three days and two nights. My wife and child arrived at the hotel at 8:30 AM on the first day but were unable to check in early. In comparable situations, other hotels of the same or higher star rating often provide early check-in service, which would merit full marks. Logically, not offering this means they can't receive the same score, so I'm docking half a point for service. Furthermore, citing 'fully booked' as an excuse for denying early check-in is unacceptable and leads to a two-point deduction from the service score. It's standard industry practice to continuously monitor room availability at a destination for days in advance.

This hotel offers the best view in Harbin, boasting a prime spot overlooking the Songhua River with panoramic city views from every angle. It's also conveniently located. This high-end Chinoiserie French-Chinese style hotel features exquisite and luxurious interior design, from the lobby to the front desk, restaurant, and every detail in the rooms. The breakfast is very rich, and both the pool and gym offer great scenic views. The Chinese restaurant serves delicious food, and the night view is stunning. All the staff members are very friendly and helpful. The room cleaning is meticulous, and they even arranged for fruit and dessert to be sent to our room. A truly excellent stay.

This hotel should be the best hotel in Heihe. There was no receptionist at the entrance of the hotel. We were a family of three, with a five-year-old child and two large suitcases plus some hand luggage. When we entered the door, we found two men sitting at the reception desk. They were completely out of the way and did not even give us the most basic guidance and greetings. That was it. We prepared to give the child a bath at night, but the water temperature was not good. We called several times and got the reply that the water temperature was like this at night. We could only give the child a simple rinse at night. The child kept saying it was so cold! During the phone communication, they said that someone would be sent to check the water temperature the next morning. If it was not good, we would change the room. However, there was no phone call the next day and no one came to check. We observed that the water temperature was higher in the morning than in the evening and thought it would be fine in the evening. As a result, the water temperature was not good at night. I was speechless. This was the first time I encountered such a situation. I admire this kind of service!

This hotel is very close to Central Avenue, and right next to it is a large Parkson shopping mall with tons of food options, a cinema, and various shows, which is super convenient. The Songhua River is also right nearby, and the room I stayed in this time had a fantastic river view – truly refreshing and pleasant. The front desk staff were lovely and provided excellent service. My only regret is that the rice noodles at breakfast seemed undercooked, so I ended up wasting a bowl. Otherwise, everything else deserves five stars!

The hotel rooms were great, well-equipped, and the pool was very clean. They even made cookies, which made the kids very happy. We had booked two west-facing river view rooms, but because there was a wedding party on that floor, the hotel proactively upgraded us to a full river view on the 24th floor, saying it would be quieter. Unfortunately, there was another wedding party on that floor the next day, and they were incredibly rude, shouting and running up and down the entire hallway from before 7 AM. It was impossible to sleep. This went on until at least 8:30 AM when I went for a swim. I even called the hotel during this time hoping they could intervene, but to no avail. I completely understand that people celebrating a wedding are excited, but you didn't book the entire floor or even half the corridor, and shouting back and forth across the hallway like that really ruined our stay.

The location is superb, just 100 meters from Central Street, offering a peaceful retreat amidst the hustle and bustle. This boutique hotel, converted from an office building, boasts a classic and opulent Baroque style. It's small but exquisite. The room is compact but sufficient. The bedding and toiletries are of excellent quality, and the facilities are new and well-designed. The housekeeping service is thorough, with meticulous cleaning performed daily after we've gone out. The front desk staff are attractive, provide attentive service, and are very welcoming. The restaurant staff are also very accommodating, clearing tables promptly. Breakfast is plentiful, but the quality could be improved. The fruit and ample drinking water delivered every afternoon are a generous touch, provided on demand. The small parting gift upon check-out is also thoughtful. The afternoon tea selection, especially the beverages, needs more variety. After a four-night stay, we rested very well and had a great time.