5-Star Hotels in Fujian, China

It was my second time staying in this hotel. They have maintained the excellent standard. Prior to my arrival, I advised them that I don’t eat fruits except for dragon fruit. The dragon fruit was prepared. In my stay, the staff members were quite helpful. They recommended the good place to eat and also helped me to get a taxi as my Alipay didn’t work for transport. It was a pleasant stay.

The location is good. It is near Zhongshan street, a local market and it has a really good view of Gulangyu. The non-smoking floor had no trace of cigarette scent. The staff were helpful with the luggage and promptly resolved an issue with the room. I did request that they helped me with a restaurant reservation but failed to update me on the outcome. Overall, service was good.

Hotel is quite old but generally the room condition is very well-maintained and clean. Staff's attitude is very polite at front desk, room service and cleaning team. The cleaner even gave me a mouse pad when she noticed i didnt have one. Location is awesome, as there is a lot of local foods restaurant and convenient stores within 200M walking reach.

I recently had the pleasure of staying at Intercontinental Quanzhou, and I must say, the entire experience was nothing short of exceptional. From the moment I arrived, the service was impeccable. The staff, Lucus greeted me with warmth and professionalism, making me feel instantly at home. Check-in was seamless, and they even offered a toy doll to my daughter, which was a thoughtful touch. The room was spacious, immaculate, and well-appointed, with all the amenities I could possibly need. The bed was incredibly comfortable, ensuring a great night's sleep. What really stood out, though, was the attention to detail. Every part of the hotel, from the lobby to the dining area, exuded elegance and care. The breakfast were also fantastic. The varieties of foods were huge and the food was delicious, Throughout my stay, the concierge team provided excellent recommendations for local attractions, and the housekeeping staff kept the room in pristine condition. I also appreciated the seamless checkout process, making for a smooth end to an outstanding stay. All in all, intercontinental delivered a world-class experience, and I would wholeheartedly recommend it to anyone looking for a luxurious, stress-free getaway. The combination of top-tier service, beautiful surroundings, and attention to detail made this a stay to remember.

The hotel is fantastic and we always stay there when traveling to Xiamen. Great facilities and welcoming staff, although the restaurant we visited inside the hotel was poor. The restaurant was the Italian on the ground floor of the hotel. We ordered a variety of starters and main meals, although they were brought out at different times and effectively we all ate alone. I stressed the point that can all the starters and main meals be brought at the same time and the response was they take different times to cook, I found this astonishing and surely the chefs could of altered this to meet our demands. The staff within the restaurant were poor at best, they didn’t ask how our meal was, even though we left most of it. In conclusion the hotel is wonderful, but if you’re thinking of eating in the Italian I would definitely not advise as the treatment and money we spent was not worth the value at all.

The room was clean and spacious and very enjoyable to be in for 4 nights. The service in this hotel is commendable and they really go the extra mile. First of all, there were issues with the first two rooms I was assigned. By the second room, I passed a comment “forget it, I’m lazy to request for a new room again” and the concierge staff with me offered to go down and get me another room. I didn’t get his name but I appreciate it and I got to have a comfortable stay thanks to him. The other incident involved my Taobao return package which was divided into two parts and only one package reached the seller. I had already left China by then and was severely limited in trying to resolve the issue myself. I emailed the hotel for assistance, and am very grateful to Wilson Ye from Concierge who spent a few days following up with the platform and courier. Would strongly recommend this hotel and would love to stay here again if I ever visit Fuzhou.

Stayed for a night looking for a high-end experience, and it definitely delivered! We got a room with a river side view that was beautiful even with gloomy weather. Front desk staff Benson and Lainely were very helpful with our accommodations and easy to understand. Had a late dinner ( I highly recommend the Peking duck & Fujuan style fried rice) and breakfast buffet. Emily from the restaurant staff was extremely patient and understanding of our needs when it came to the cuisine that has a little something for everyone. The indoor pool area was nice (shower cap is required) that had a sauna room in it as well. Would recommend this location for a couple wanting to get away and enjoy some of the finer things in life.

I thoroughly enjoyed my stay at Lakeside! The location is ideal, with the West Lake trail right at the doorstep. Everything you need is conveniently within walking distance. The hotel's cleanliness is exceptional, ensuring a very comfortable experience. The breakfast was delightful, offering a wide range from traditional continental options to local delicacies. The staff were friendly and professional, always ready to help with a smile. I highly recommend this hotel.

Sadly the hotel is not what it was. Everything is looking a bit tired and grubby. The rooms had a really strong odour - mine of damp masked by airfreshener and my colleagues of stale smoke. Everything looks worn, even the hangers in the wardrobe! It wouldn’t take much just to give it a bit of a refresh on the fittings and grouting. Breakfast was also disappointing from what it used to be - no fresh juices. But pasteries and fruit was good. coffee was diabolical and utterly undrinkable- i think they must have shares in the Starbucks downstairs! but beds were clean, massive and just as comfy as i remember them.

Booked an 5 day stay for an Business Trip. Location of hotel is good. There are a small shopping mall directly downstairs with some restaurants. (including starbucks and Mcdonalds) Most popular tourists and large shopping malls in the area are accessible via an short taxi trip. between 5-15 mins depending where you go. Overall hotel is very clean. Now for all the downside, (for reference I'm here during December with weather around 18 degrees during the day and 12-14 degrees during the night), if you like to control your own room temperature for your own comfort, do NOT book this hotel. The problem here is that they have an climate control in the room, however, it does not actually control any room temperature as I had later found out. Each day the hotel was pumping in heating through the centralised air condition. I complained that it was getting far too ”warm” for me and it was getting uncomfortable as the room felt stuffy and was giving me headaches, As there was no windows that you can open, there was no way to get ”fresh air” feeling into the room. It was also affecting my sleep during the night, this was an VERY unpleasant feeling. I tried to speak to the staff about this problem and their simple reply was basically ”nothing we can do” not even an attempt to offer an solution and that the climate control inside the room does NOT in fact control the temperature for the rooms! Another issue was I switched on the DND (do not disturb button) as I did not needed any room cleaning during the first night of stay, I came back to find room was cleaned and items was moved around. Now admittedly it's nice to come back to an tidied room, however I did not expect anyone to come in even though I switched the DND switch on. On the third day the same thing happen however this time I was inside the room working. Even though the DND button was switched on, staff was still knocking on doors and coming in to check if I needed room cleaning. After I rejected I was receiving calls to confirm I didn't need room cleaning, now all this is probably an good service for other people but for me it was very irritating as it kept interrupting me during an important work conference call. The final thing that I found to be quite lacking considering this is ”Hilton” was when I checked out, the staff asked if I needed an receipt/invoice for my stay, in which I requested yes, as I needed to put it to office accounts department for reimbursement purposes. They actually told me they could not print out any invoices for my stay. I needed to go and do that myself on Trip, which was fine, I thought I can do that myself, however because I have used room service etc I cannot get this on ”Trip”'s website. It just felt the whole experience was so poor coming from the ”Hilton” group. 100% the worst stay I have had.