2-Star Hotels in Bourgogne-Franche-Comte, France

Attention, 2 buildings so you will need to ask the reception if you are in the right place, the right rooms and quiet, the right breakfast.

When we arrived, the system called for an unjustified supplement of €6, but the calculation was simple: €34 (a room already fixed) + €6 (animal) + €2 (a stay fee), totalling €42. The machine showed € 48. I've contacted the online assistance to report this error of system calculation. Unfortunately, the interlocutor has not made any effort to solve the situation. Despite my explanations, he only maintained that the total was €48, then advanced a €49 charge, ignoring the conditions of my reservation in advance. Fortunately, when the physical receptionist arrived, the situation was unlocked, she consulted the facturation history, immediately identified the error and corrected it. She has shown an exemplary professionalism, unlike her colleague in the assistance. Working myself in a French hotel group, I know that the history of a reservation on the PMS allows you to check everything. It is regrettable that a customer service agent is less effective than a local receptionist and shows such a bad will. If the hotel itself is satisfactory, this experience with online assistance will be a clue of the teacher.

we stayed there for a night while on the road in france. clean, simple, no frills rooms, free parking, SUPER friendly receptionist staff. we couldn't ask for more, especially at this price😊👍👍👍 will be back there next week again, actually, because we like the non-touristy ”feel” and the friendly people in and around lure (e.g. BAR LE SHOOTER, just 200 metres from the hotel, VERY cool atmosphere on weekends/karaoke thursday!;)) and in the bourgogne-franche-comté region😀. à bientôt au kyriad lure;)!

I recently stayed at the Ibis Budget Hôtel in Besançon, and I want to share my experience. Overall, I found the hotel to be very good, particularly in terms of cleanliness, which was excellent throughout my stay. However, I would like to suggest the addition of a small fridge in the rooms. This would greatly enhance the convenience for guests. Additionally, a liner for the clothes would also be a useful amenity to consider. Thank you for a pleasant

Our big room for our family is on the upper floor at the end of the building, it is one of the older rooms with worn out carpet and a few sunlight windows. If you are claustrophobic it is not suitable. Disrespectful neighbours were smoking outside the foyer, although it is a non smoking hotel. Staff were all very helpful and pleasant though, makes us feel welcomed. Simple amenities. A one night stay is the maximum.

PERSONNEL ACCUEILLANT MAIS CHAMBRE VRAIMENT TROP TROP PETITE POUR UN COUPLE. GRAND LIT CONFORTABLE MAIS QUI PRENDS TOUTE LA PLACE DANS LA CHAMBRE. DE CE FAIT, PEU DE PLACE POUR LES BAGAGES ET POUVOIR SE DEPLACER. SALLE DE BAIN, PLUTOT SALLE D'EAU EXIGUE. WC DEVANT LE MINUSCULE LAVABO. DOUCHE NORMALE. VRAIMENT TRES DECUE PAR LA CHAMBRE.

Great location close to main road for stopover, but far enough away not to be disturbed by road noise. Lovely staff, very clean and functional room. Rooms are not soundproofed as advertised. None of the sockets in the room were working, and one of the sockets in the headboard was beeping all night. Only slept thanks to earplugs.

Hotel very well located in the geographical and near the traffic axes. Trade area nearby. The hotel is a quiet and clean establishment with a large parking.

Ibis Budget Hotel is a good clean and nice hotel with warm welcome, I was well received at my arrival and check in went smooth. The room is good, the brak fast was also nice. The gave me a customer card to have dinner in various restaurant with significant discounts. I truly recommand Ibis Budget Hotel

Very clean hotel at very reasonable price