Featured facilities: Picnic area, Garden, Vending machines
Very Good
85 reviews
8.1/10
1 night
From €39
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7.4/10
CChristophe CBAttention, 2 buildings so you will need to ask the reception if you are in the right place, the right rooms and quiet, the right breakfast.
GGuest UserWhen we arrived, the system called for an unjustified supplement of €6, but the calculation was simple: €34 (a room already fixed) + €6 (animal) + €2 (a stay fee), totalling €42. The machine showed € 48.
I've contacted the online assistance to report this error of system calculation. Unfortunately, the interlocutor has not made any effort to solve the situation. Despite my explanations, he only maintained that the total was €48, then advanced a €49 charge, ignoring the conditions of my reservation in advance.
Fortunately, when the physical receptionist arrived, the situation was unlocked, she consulted the facturation history, immediately identified the error and corrected it. She has shown an exemplary professionalism, unlike her colleague in the assistance.
Working myself in a French hotel group, I know that the history of a reservation on the PMS allows you to check everything. It is regrettable that a customer service agent is less effective than a local receptionist and shows such a bad will.
If the hotel itself is satisfactory, this experience with online assistance will be a clue of the teacher.
Cchristoph christophwe stayed there for a night while on the road in france. clean, simple, no frills rooms, free parking, SUPER friendly receptionist staff. we couldn't ask for more, especially at this price😊👍👍👍 will be back there next week again, actually, because we like the non-touristy ”feel” and the friendly people in and around lure (e.g. BAR LE SHOOTER, just 200 metres from the hotel, VERY cool atmosphere on weekends/karaoke thursday!;)) and in the bourgogne-franche-comté region😀. à bientôt au kyriad lure;)!
GGuest UserI stayed in a double room (single room). The room was average size, and the double bed was a decent size. The facilities were basic, typical of an Ibis Budget hotel, with no closet or refrigerator. The Wi-Fi was good. The shower had poor drainage, and water quickly spilled onto the floor.
XXenTravellerOur big room for our family is on the upper floor at the end of the building, it is one of the older rooms with worn out carpet and a few sunlight windows. If you are claustrophobic it is not suitable.
Disrespectful neighbours were smoking outside the foyer, although it is a non smoking hotel.
Staff were all very helpful and pleasant though, makes us feel welcomed.
Simple amenities. A one night stay is the maximum.
GGuest UserPERSONNEL ACCUEILLANT MAIS
CHAMBRE VRAIMENT TROP TROP PETITE POUR UN COUPLE.
GRAND LIT CONFORTABLE MAIS QUI PRENDS TOUTE LA PLACE DANS LA CHAMBRE. DE CE FAIT, PEU DE PLACE POUR LES BAGAGES ET POUVOIR SE DEPLACER.
SALLE DE BAIN, PLUTOT SALLE D'EAU EXIGUE. WC DEVANT LE MINUSCULE LAVABO. DOUCHE NORMALE.
VRAIMENT TRES DECUE PAR LA CHAMBRE.
GGuest UserThe room was very comfortable and was very comfortable. Very spacious and clean, if I can just make a suggestion, it may miss a box or at least one floor, headboard and a wc dresser 😅
For the small dej, it is good and often deliver and very correct for the price. However, for me it is a little light, no charcuterie and very little cheese too no, the rest was there. I recommend 100%
GGuest UserHôtel très bien situé géographiquement et à proximité des axes de circulations.
Zone commerciale à proximité.
Établissement calme et propre avec grand parking.
GGuest UserIbis Budget Hotel is a good clean and nice hotel with warm welcome, I was well received at my arrival and check in went smooth. The room is good, the brak fast was also nice. The gave me a customer card to have dinner in various restaurant with significant discounts. I truly recommand Ibis Budget Hotel