Phuket Arrival Card Guide: How to Complete the Thailand TDAC
Planning a trip from the Philippines to Phuket? Before your flight, complete the free Thailand Digital Arrival Card (TDAC), which replaces the old paper TM6 arrival card. This guide explains when and how to submit it, which documents Filipino travelers need, and what to expect upon arrival at Phuket International Airport for a smoother entry.
What Is the Phuket Arrival Card?
Source: Thailand Digital Arrival Card Official Website
The Phuket arrival card is not a separate form used only in Phuket. It is part of Thailand’s nationwide Digital Arrival Card system, known as TDAC.
Thailand introduced the TDAC on May 1, 2025, replacing the paper TM6 arrival card. All non-Thai travelers entering Thailand by air, land, or sea must generally complete it before reaching immigration. The form collects your passport details, travel plans, accommodation address, contact information, and recent travel history.
The TDAC is only an arrival registration. It is not a visa and does not guarantee permission to enter Thailand. Immigration officers still make the final entry decision.
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Do Filipino Travelers Need the Phuket Arrival Card?
Yes. Filipino passport holders must complete the TDAC before entering Thailand, even when traveling under the visa exemption scheme.
The requirement also applies to:
- Adults traveling for holidays or business
- Infants and children
- Travelers holding Thai tourist or long-term visas
- Travelers entering by air, land, or sea
- Travelers returning to Thailand after visiting another destination
Families can submit information for up to 10 travelers in one group application. However, each person will still receive an individual TDAC record.
Who Does Not Need a TDAC?
The TDAC is generally not required for:
- Thai nationals
- Airline or transport crew
- Airside transit passengers who do not pass through Thai immigration
Travelers holding a Thailand Privilege Card are still foreign nationals and should complete the TDAC.
Do Filipinos Need a Visa for Phuket?
As of July 22, 2026, Filipino ordinary passport holders remain eligible to enter Thailand without a visa for stays of up to 60 days. However, Thailand has approved a new visa framework that may reduce the visa-exempt stay to 30 days. The change is still awaiting publication in the Royal Gazette and will take effect 15 days after publication.
Filipino travelers should check the latest Thai Embassy or Ministry of Foreign Affairs announcement shortly before departure.
Remember that visa-free entry and TDAC registration are separate requirements. Even if you do not need a Thai visa, you must still submit the TDAC.
Phuket Entry Requirements for Filipino Travelers
Prepare the following documents before flying to Phuket:
- Philippine passport valid for at least six months from your arrival date
- Completed TDAC with the confirmation QR code
- Visa or proof of visa-exempt eligibility
- Confirmed return or onward ticket
- Phuket hotel reservation or accommodation details
- Full address of your first accommodation in Thailand
- Evidence of sufficient travel funds, if requested
- Supporting documents showing the purpose of your visit, when applicable
Thai immigration officers may request proof of funds during entry screening. For certain visa-exempt entries, the stated amount is THB10,000 per person or THB20,000 per family. Children below 12 years old are excluded from this requirement.
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NO.1
When Should You Complete the Phuket TDAC?
Submit the TDAC within three days before your arrival in Thailand, including your arrival date.
For example, if you will arrive in Phuket on July 22, you may complete the form on July 20, 21, or 22. Completing it one or two days before departure is recommended so you have time to check your information and save the confirmation.
Kiosks and Wi-Fi may be available at Phuket International Airport for travelers who cannot complete the form beforehand. However, filling it in after landing may delay your immigration clearance.
The TDAC form cannot be saved halfway. Prepare all your information before starting.
Information Needed for the Phuket Arrival Card
Keep these details ready:
- Passport
- Full name exactly as shown in your passport
- Passport number and nationality
- Date of birth
- Country and city of residence
- Phone number
- Arrival date and flight number
- Country where you boarded your flight to Thailand
- Purpose of travel
- Departure information, if available
- Phuket hotel name and complete address
- Countries visited during the 14 days before arrival
- Valid email address
How to Fill In the Phuket TDAC Online
Step 1: Visit the Official TDAC Website
Go to tdac.immigration.go.th and select your preferred language. Click “Arrival Card” to begin an individual or group submission.
TDAC registration is completely free. Avoid third-party websites that request processing or application fees.
Step 2: Enter Your Passport Information
Enter your information exactly as printed on your Philippine passport. This includes your:
- Family name
- Given name and middle name
- Passport number
- Nationality
- Date of birth
- Gender
You can enter the details manually or use the MRZ scanner to read the machine-readable lines at the bottom of your passport information page.
Always check the scanned information. The MRZ reader may occasionally enter a name, passport number, or date incorrectly.
Step 3: Complete Your Personal Information
Provide your country of residence, city or state of residence, occupation, and phone number where requested.
Enter all required details in English. Avoid adding titles such as Mr., Ms., Dr., or Attorney unless the form specifically asks for them.
Step 4: Enter Your Travel Details
Provide the details of the flight that brings you into Thailand, including:
- Arrival date
- Mode of travel
- Flight number
- Country where you boarded
- Purpose of visit
- Departure date and flight, if available
If you are flying directly from Manila to Phuket, enter the Philippines as the country where you boarded.
If you have a connecting flight, enter the country where you boarded your final flight to Thailand. For example, if you fly from Manila to Kuala Lumpur and then Kuala Lumpur to Phuket, select Malaysia.
If your journey is Manila to Bangkok to Phuket and you clear Thai immigration in Bangkok, Bangkok is your first entry point into Thailand.
Step 5: Enter Your Phuket Accommodation
Enter the name and complete address of your first hotel or accommodation in Thailand.
You may need to select:
- Accommodation type
- Province
- District
- Subdistrict
- Postal code
- Street address
Select Phuket as the province when staying on the island. Copy the address directly from your hotel confirmation to avoid spelling mistakes.
If you will stay at several hotels, use the address of your first accommodation.
Step 6: Complete the Health Declaration
Enter the countries or territories you visited during the 14 days before arriving in Thailand.
The system may request additional health information depending on your nationality, flight, or recent travel history.
Step 7: Add Other Travelers
If you are traveling with family or friends, select “Add Other Travelers.” A group application can include up to 10 people.
Parents or guardians must complete the form for infants and children.
Step 8: Review and Submit
Check every detail carefully, especially your:
- Full name
- Passport number
- Nationality
- Date of birth
- Arrival date
- Flight number
- Hotel address
Enter a valid email address, accept the declaration, and submit the form.
Step 9: Download Your TDAC QR Code
After submitting, download your TDAC confirmation containing the QR code. A copy will also be sent to your email.
Save a screenshot that can be opened without internet access. You may show the digital copy at immigration, but printing one paper copy is useful if your phone runs out of battery.
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What If You Make a Mistake?
Use the “Update Arrival Card” option on the official TDAC website if your flight, hotel, or other editable information changes.
You will need your TDAC number, date of birth, and nationality to find the submission.
Some important details, including your full name, passport number, nationality, and date of birth, cannot be changed through the update function. If one of these details is incorrect, submit a new TDAC. The system will use your most recent valid submission.
Phuket Arrival Process at Phuket International Airport
1. Follow the International Arrivals Signs
After leaving the aircraft, follow the signs for International Arrivals and Passport Control. Keep your passport and TDAC confirmation ready.
2. Proceed to Immigration
Filipino travelers entering under the current visa exemption scheme do not need to visit the Visa on Arrival counter. Proceed to the immigration lanes indicated by airport staff.
Present your:
- Passport
- TDAC QR code, if requested
- Return ticket or hotel booking, if requested
- Proof of funds, if requested
Phuket introduced automated passport channels for international departures on June 13, 2026. The official announcement did not confirm that all foreign visitors could use automated gates for arrival clearance. Follow the latest airport signs and instructions instead of assuming you can use an arrival e-gate.
3. Collect Your Baggage
After immigration, check the airport information screens for your flight number and baggage carousel. Free luggage trolleys are normally available in the baggage claim area.
4. Clear Customs
Choose the green channel if you have nothing to declare and are within Thailand’s duty-free limits.
Choose the red channel if you have restricted goods, commercial items, excess alcohol or tobacco, or anything that requires declaration.
Customs officers may scan or inspect baggage based on risk assessment.
5. Enter the Arrivals Hall
After customs, you will reach the public arrivals area. Taxi counters, airport transfer desks, SIM card shops, ATMs, and currency exchange services are available inside the terminal.
Secure Your Stay in Bangkok
5 star
Very Good4869 Reviews
Siam Bangkok|2.01km from city center
Honestly, this hotel deserves no more than a 3-star rating. And the 3-star is only for the location. All the other things deserve 1-star.
The only positives are its location and the lobby. Everything else was disappointing. The furniture is very old and of poor quality, the bed was extremely uncomfortable, and the bathroom had a constant unpleasant smell.
The room had almost no soundproofing. Even though we were staying on the 11th floor, we could clearly hear traffic from the street, passing cars, and children playing in the pool as if the window were open. The room door was also made of very poor-quality wood, so every time someone walked through the hallway, we could hear their footsteps, doors slamming, and loud banging noises. There was never a moment of peace and quiet—between the traffic, the noise from other guests due to the lack of soundproofing, constant door slamming, and even sounds coming from the pipes inside the walls. I swear I can hear the mans cough and talking in the next room..
We also asked the hotel if they could store just one suitcase for us while we traveled to Phuket and returned to Bangkok. They refused, saying they would only do so if we had another reservation with them. I have stayed at lower-rated hotels that happily stored our luggage even though we were not coming back, so this was disappointing.
We also asked if they could extend our checkout by just two hours since our flight was at 2:00 PM, but they refused without offering any flexibility.
Overall, I would never stay at this hotel again, and I would not recommend it to anyone.FromHK$218
Very Good1184 Reviews
Silom/Sathon Bangkok|0.28km from city center
This hotel is super clean and comfortable, with large, beautiful rooms. The breakfast was ideal, and the views from both the room and the breakfast area were absolutely stunning.
I also found out after checking in that the rooftop bar is a famous sky bar in Bangkok, which was a pleasant surprise! I went up for a drink on my last day and thoroughly enjoyed it.FromHK$682
Very Good1163 Reviews
Sukhumvit Bangkok|5.68km from city center
Stayed for few nights here. Staffs were friendly ; easy check-in process.
Amenities were provided.
The tuktuk shuttle is provided every 30mins , and we always use it, the driver super friendly.
The location also great — there were some food stalls nearby, also 7-eleven.FromHK$405
Very Good2479 Reviews
Riverside Bangkok|2.99km from city center
This was my first time staying at a riverside hotel. After 5 nights in the city center, we moved here for two nights. The website mentioned a shuttle boat service from the pier near the subway station to the hotel. However, there were no signs at the pier indicating where to catch the hotel's shuttle. There was just a big guy sitting there, so I took a chance and asked him. He told us to just wait there, and a boat would come every half hour. After waiting for nearly 40 minutes, a hotel staff member approached us to say there was no boat and drove us to the hotel instead. Apparently, there's a two-hour lunch break in the middle of the day when no boats operate. This information should have been clearly stated on the website. Having to wait in such hot weather, just the experience of getting to the hotel was already quite frustrating.
Fortunately, after checking in and getting to our room, the impression was quite good. The room was spacious, clean, and tidy, with river and pool views, which immediately lifted my spirits. We had breakfast at the hotel both mornings, and it was alright. On checkout day, there was a boat available, shuttling us back to the subway station pier. At least we got to cruise along the Chao Phraya River, concluding our trip to Thailand.FromHK$545
Great1487 Reviews
Siam Bangkok|3.59km from city center
This is the most ceremonial hotel I've stayed at in Bangkok. There were welcome fruits, desserts, and little elephant toys. The room was very spacious, perfect for a family stay. It's also convenient for getting to the airport, and there's a 7-Eleven nearby, with Champion Cafe just a few minutes' walk away. Especially the staff member Boat, who was incredibly responsive to all our requests. My child loved the animal toys and would get a new one upon returning. The next day, when I mentioned wanting a surprise, he decorated the bed with fresh flowers, making it feel like a honeymoon.FromHK$754
Very Good601 Reviews
Chidlom Bangkok|2.5km from city center
Talk about a 'Lost in Thailand' real-life scenario! My flight was delayed, so I didn't get to the hotel until after 1 AM. All I wanted was to shower and sleep, but first, my key card wouldn't work, and I couldn't get the elevator to go up. A staff member used her master key to take me to the room. Once we got there, it was pitch black. She hadn't brought a key card to activate the power. I tried to explain in English, but she must not have understood. So, she went back down to get a key card, leaving my child and me in a dark, hot, and exhausting room. Finally, with the power on, I thought I could shower and sleep. But then I noticed the 'disposable' slippers looked like they'd been used for a month – they were pilled and even had hair inside. On top of that, the lighting was strange; the room's decor was very dark. The bed was incredibly hard, and the curtains didn't close properly, letting light in. The bed faced east, which felt odd. The air conditioning was deafeningly loud, like the outdoor unit was inside the room. Even on the lowest setting, it was booming. I didn't sleep a wink. It was too noisy with the AC on and too hot with it off, so I ended up turning it on and off six or seven times throughout the night. The next day, I switched rooms, and it was much better, though the AC was still quite loud. Luckily, it wasn't too hot with it off, so I just left it off. The hotel's location is good; it's a ten-minute walk to Central Department Store, which is great for shopping and dining. There's also a big mall five minutes away, and several 7-Elevens right across from the hotel. The pool is small and didn't look very clean, probably because it's older. The service, however, was quite good. The staff always had smiles, and the bellhops proactively helped with luggage, with a dedicated staff member opening doors. Overall, the first night was a bad experience, but after changing rooms, I was quite satisfied. The hotel even did turn-down service and changed towels on the second night, which was a nice touch. I really hope they provide new disposable slippers for every guest; otherwise, I'm worried about hygiene, especially with foot infections. I remember seeing news about the Marriott group allegedly reusing disposable slippers.FromHK$1,023
Great2760 Reviews
Siam Bangkok|2.39km from city center
The hotel's location is great, less than 300 meters from the subway station. The hotel itself is quite upscale and grand, and the room facilities are comprehensive. The view from the room is beautiful. The main issues are that the room decor is a bit dated and the facilities aren't very new. The air conditioning is also quite noisy, which can affect sleep at night.FromHK$1,480
Great1814 Reviews
Siam Bangkok|3.73km from city center
Although the hotel is a bit older, it's very clean. The staff are all incredibly friendly and attentive, always smiling. The hotel environment is also excellent, and the pool is beautiful. The Japanese-style architecture in the atrium is quite unique. What really stood out this time was the package deal: two hours of unlimited cocktails, beer, wine, and snacks from 5:00 PM to 7:00 PM daily at the poolside bar or The Junction. This was fantastic value, and the snacks were plentiful. Breakfast was also very extensive. The dining vouchers provided by the hotel were also a great deal. I highly recommend booking a package. My only complaint is that the Trip.com staff were very unprofessional and impatient during the booking process. After we bought the package, it was upgraded later, but Trip.com offered no help at all. We had to contact the hotel directly to upgrade our package.FromHK$691
Business travel
Very Good1601 Reviews
Khaosan Road Bangkok|3.03km from city center
Facilities: You can tell this is a very old hotel, but it's huge and feels like a maze inside. The four towers (A, B, C, D) are interconnected in a complicated way, especially the gym – it's quite a trek to get there. The room price was very cheap though.
Cleanliness: Given the price, the cleanliness was acceptable. The room was standard, and the soundproofing was just okay.
Environment: There's a water taxi pier downstairs, which is perfect for first-time visitors to experience. Parking is free.
Service: The service was good, with staff fluent in both English and Chinese.FromHK$275
Very Good2361 Reviews
Silom/Sathon Bangkok|0.82km from city center
Staffs are friendly, clean, location, near by has 711, jewellery mall, no have BTS.
A lot of improvement for this hotel, no has in-house slippers, hair dryer is old, if you has long hair, take time for drying…..
After 11pm, hard to get through the housekeeper and reception , press 0 but end up nobody pick up the phone.
I quite disappointed in breakfast, most are western foods, no have Thai foods.FromHK$434
Very Good1956 Reviews
Sukhumvit Bangkok|3.87km from city center
The pool is great. For someone who loves swimming, it's the best among Bangkok hotels. The hotel is a bit old, but there's no bad smell and the room is clean. The shower water temperature issue, which was present 3 years ago, is still there and hasn't been fixed. Aside from that, it's perfect.FromHK$397
Great1998 Reviews
Silom/Sathon Bangkok|0.67km from city center
The room was spacious and clean. Daily cleaning, drink refills, and fresh towels made for a very comfortable stay. The hotel also offered a convenient free shuttle service to the pool, fitness center, and various tourist attractions. Above all, the staff were incredibly kind and provided excellent service. Since I had an early check-out, they even prepared a breakfast box for me, which was a great help. With its good location, it's a wonderful hotel that I would definitely love to stay at again! 😊FromHK$427
Very Good824 Reviews
Suvarnabhumi Airport Bangkok|12.89km from city center
The hotel staff work very efficiently and everything is well organized. The service feels professional and smooth from check-in to check-out. There is also a convenience store available 24 hours a day, which makes it very easy to buy food, drinks, or anything you need at any time. It’s really convenient for guests who arrive late or get hungry at night. Overall, it was a comfortable and pleasant stay.FromHK$121
Great1085 Reviews
Chinatown Bangkok|2.48km from city center
I absolutely enjoyed the stay so much I wanted to extend my trip because of this hotel! The service was top notch, similar to the experience I had at a luxury hotel in Singapore!
The receptionist accompanies you to the room, pointing out the different facilities and where you are able to find everything!
This hotel is also the tallest in Chinatown, so the sunset view is gorgeous at the very top, where there is a 360 panoramic view in a revolving restaurant and bar.
However, I enjoyed the 17th level bar even more, as they have a nostalgia set when I was there, costing only 450 baht for soup, salad, pizza and 2 pints of beer!
P.S Colouring my hair (roots) was 800baht at the salon downstairs, look for TangMo! She did a wonderful job and even threw in hair treatment at this price! Lots of food nearby, with 7-11 across the street. The markets are open both day and night, so no matter what time you wake, you are able to shop and eat just a street away.FromHK$329
Very Good4115 Reviews
Siam Bangkok|2.71km from city center
My stay at the Asia Hotel in Bangkok, an older downtown hotel, was quite pleasant. While the facilities show their age, the place was clean and comfortable overall. The bedding was soft and made for a good night's sleep, though the only minor drawback was the slightly noisy air conditioning.
The location is definitely the biggest highlight. It's right next to the city's BTS Skytrain, making it incredibly convenient for shopping in the Siam area. Plus, there are 7-Eleven stores at both the front and back entrances, so grabbing snacks and daily necessities is super easy. The alley behind the hotel also hides several authentic local eateries, which really enhanced the dining and exploring experience.
The front desk staff and housekeeping were friendly and attentive. All in all, it offers great value for money, and I highly recommend it to anyone visiting Bangkok for shopping.FromHK$307
Very Good2433 Reviews
Silom/Sathon Bangkok|0.33km from city center
The staff were friendly and always smiling. The room was new and clean, and the location was convenient for getting around. However, there was no complimentary drinking water, facial tissues, or toothbrushes provided. You can easily buy these items at the 7-Eleven located downstairs in the hotel building.FromHK$208
Family friendly
Great2953 Reviews
Pratunam Market Bangkok|3.41km from city center
1000 baht deposit. Corner room on the 23rd floor. It was clean, with new furniture and a spacious room. The bathroom had everything except a comb and razor. The toiletries were good. The towels were old but clean. There were bathrobes, but they weren't hung up as usual; they were in the closet, so it took a while to find them. Four bottles of water were provided. The soundproofing was good. The plumbing was old but functional. The hotel itself is old, but they try to keep it in good condition. The breakfast on the 81st floor was varied. We booked dinner on the 78th floor, which was also decent.
Downsides: The bed was old and the mattress was terrible. The hairdryer was old and not powerful enough to dry hair.
It's fine for one night, but for a longer stay, you'd need to consider it. It was impossible to get a taxi; they wouldn't come because the area is congested.FromHK$559
Amazing1537 Reviews
Silom/Sathon Bangkok|0.82km from city center
Great hotel with great service and amenities. A special mention to the pool and also the associated spa which had the most sophisticated Jacuzzi, heated seats and also dry and wet sauna rooms. They’d also very kindly organised a special amenity for our special occasion. Overall would recommend this hotel to anyone, also very convenient location with great public transport nearby.FromHK$1,415
Great343 Reviews
Sukhumvit Bangkok|3.53km from city center
We had a nice experience here! Compliments especially to the friendly doorman — he left such an impression on me because he greeted us so enthusiastically every day.
Check-in was quick and easy.
Our room was clean and spacious, the bed was comfy, the shower hot with good water pressure, and they had actual conditioner. WiFi was fast, and housekeeping was thorough every day and kept replacing our amenities even though we didn’t need it, lol. Plus we had a great view of the amazing city view nearby. So beautiful!
Location was beyond excellent! Close to both the Nana BTS, and has a private turnaround area for taxis/Grabs, so take your pick really. This particular combination is kind of rare, actually, since the two systems don’t overlap a lot. We picked this location over Sukhumvit at Nana because it’s closer to all of the places. There is also a small night market nearby, both of the food and the flesh variety, though the latter is easily avoidable if you wish (it’s not seedy tho). To be honest, the night market felt really touristy and the options were quite limited. There were also a loooot of malls and massage places in the vicinity, of all varieties and price points.FromHK$926
Great1159 Reviews
Silom/Sathon Bangkok|1.75km from city center
The Banyan Tree Bangkok truly lives up to its reputation as a luxurious hotel. From the moment we stepped in, the staff's service was impeccable and attentive to every detail. We were greeted with fragrant wristbands and delicious roasted pumpkin, and our room was incredibly comfortable and beautiful. It offers great value for money, and if they have special offers again, I will definitely choose to stay here on my next trip to Bangkok. It's a fantastic choice.FromHK$1,509
Great417 Reviews
Riverside Bangkok|4.27km from city center
Fantastic, you can really feel the dedication in their service. All the staff at this hotel are incredibly polite and always smiling!
Even though it's an older hotel, I absolutely adore its classic, opulent charm, and it's exceptionally well-maintained. They even upgraded our room and offered turn-down service because it was our anniversary.
The hotel pool is amazing and gives off a great resort vibe! And finally, I have to rave about the breakfast – it's incredibly varied and beautifully presented, making it very appealing. You can even get iced coffee and Thai tea, among other things. Aside from the location being a bit mediocre, everything else was perfect.FromHK$1,152
Amazing1277 Reviews
Pratunam Market Bangkok|3.09km from city center
Nothing to complain about this 5-star hotel, except 1) the lift is horrible as always full during peak period (hotel to consider sensors to redeploy lift as it’s always full during 9-11am period) and 2) the road construction outside which cause a jam (not within hotel’s control).
Gotten quite a good deal for Club room at SGD 280/night. Room is big with 2 double beds for 3 pax.FromHK$1,303
Very Good768 Reviews
Sukhumvit Bangkok|5.41km from city center
Addressed to Jon Warmington, the General Manager
I recently stayed at Grand Mercure Bangkok Atrium room 842 from 27 May to 1 June and would like to share some feedback regarding my experience.
First and foremost, I would like to emphasize that I genuinely enjoyed my stay. The hotel, facilities, and the majority of the team members provided excellent service, and overall I had a pleasant experience.
In fact, I am not the type of guest who frequently raises complaints. During my travels, I spend very little time in my hotel room. Most of my day is spent outside the property, and my interaction with the hotel is generally limited to breakfast and sleeping. As such, it takes a significant issue for me to feel compelled to formally raise a concern.
The first issue relates to breakfast. During my stay, I invited a Muslim friend to join me for breakfast. He entered the restaurant with me but did not consume any food because he was unable to find suitable options that met his dietary requirements. While I acknowledge that I did not raise this directly with the restaurant team at the time, I was surprised when Reception later informed me that they had verified that my friend had taken breakfast.
From my perspective, entering the restaurant should not automatically be considered as consuming breakfast when no food was actually taken. Nevertheless, I have decided to let this matter rest and move on.
The second issue is far more serious and is the primary reason for this email.
On my final night at the hotel, I was expecting a visitor. However, Reception did not contact me to verify whether I was expecting anyone before allowing my visitor access to the guest floors. Instead, my visitor was simply directed to my room and arrived at my door unannounced.
Having worked within the Accor group for approximately 15 years as a Duty Manager in Singapore, I am very familiar with hotel operational procedures, guest privacy standards, and security protocols. It has always been my understanding that when a visitor arrives for an in-house guest, Reception should first contact the guest to obtain authorization before granting access to the room floors.
While my visitor was indeed expected on this occasion, Reception had no way of knowing that without contacting me first. Had the visitor not been known to me, this could have resulted in a serious security and privacy issue. In my professional opinion, allowing a visitor direct access to a guest room without prior verification is unacceptable and falls short of the standards expected from an Accor property.
What further disappointed me was the handling of the matter after I raised my concern.
I wish to be clear that I am not seeking compensation of any kind. My concern is not financial. Rather, I expect an appropriate resolution and acknowledgement of the seriousness of the issue. Simply being told ”sorry” was not sufficient given the nature of the security lapse.
The alternatives presented to me by the Night Manager were also, in my view, unreasonable. One option was for me to move to another room on my final night. Considering that I was due to check out the following morning, I found this solution impractical and disruptive. Being asked to pack my belongings and relocate because of an issue that was not caused by me did not seem to be an appropriate resolution.
I was also informed that a Reception Manager would speak with me. However, I was unable to wait indefinitely for the manager's arrival. As a guest who was raising a legitimate concern, I do not believe I should have been expected to delay my evening plans or remain available for an uncertain period of time. Furthermore, I was scheduled to leave the hotel at 7:00 AM the next morning in order to arrive at the airport early for my flight.
For these reasons, I felt that the issue was not properly addressed during my stay, which is why I am bringing it directly to your attention.
I am raising this matter not only as a guest but alsoFromHK$377
Very Good1464 Reviews
Siam Bangkok|2.64km from city center
Our family stayed in two rooms with balconies on the 9th floor (the lowest residential hotel floor). We had a pleasant city view, though higher floors might offer a better one. The living room and bedroom were spacious, the beds comfortable, and the linens nice. We didn't have bathtubs in our rooms, even though we expected them from the photos. The soundproofing was good, but the air conditioners were very noisy, even on the lowest setting, which could be disruptive. Housekeeping was daily and high-quality. There are only two elevators, so we sometimes had to wait a while. Breakfast wasn't included, but we tried it twice for 400 baht. It was generally varied, with European and Thai options, and quite tasty. However, there are many alternative dining options in the area for that price. The pool is quite large, and the water isn't chlorinated but seems to be acidified with something – I'm not sure what it was, but everyone seemed fine after swimming. We specifically chose this location, so everything was satisfactory, with the metro just a few steps away. We might consider returning next time.FromHK$374
Hot spring
Great2410 Reviews
Ratchadaphisek Bangkok|5.42km from city center
I stayed at this hotel for a business trip in May and had a good experience, so I re-booked the same hotel for another business trip in July. However, this time the service was exceptionally bad.
When I booked the hotel on July 8th, I specifically requested two separate beds. Five minutes later, I received confirmation from the hotel acknowledging our request. On July 14th at 7 PM, we arrived at the hotel to check in, and they told us there were no twin rooms available and expected two grown men to share a king-sized bed. Isn't that ridiculous?
We immediately called Ctrip to mediate, but the communication was fruitless. The hotel refused to switch us to a twin room, citing full occupancy. They then suggested we add an extra bed (for 1177 THB per night, which is about 240 RMB). They also said that our request was 'subject to availability' and if they had it, they'd provide it, but if not, there was nothing they could do.
What kind of excuse is that? We clearly stated our request when placing the order, and when you confirmed my booking, it implied you understood this requirement. Hotel bookings are made with prior knowledge of requests, not with a last-minute 'subject to availability' clause. If you couldn't provide it, you shouldn't have confirmed my order in the first place.
It was clearly the hotel's mistake, yet they wouldn't switch our room and expected the customer to bear the extra cost for an additional bed due to their error. Since our booking was non-refundable and it was late, we didn't have time to find an alternative hotel.
Ultimately, we ended up paying an additional 4708 THB / 960 RMB (for 4 nights). Ctrip eventually reimbursed us for the extra bed, but the hotel's behavior was completely outrageous and frankly disgusting.FromHK$641
Very Good394 Reviews
Sukhumvit Bangkok|3.9km from city center
Front desk staff is friendly and helpful. However, lady staff at kiosk (near hotel bar) has poor attitude. We had a take away food on 3rd night stay in hotel restaurant where front desk manager granted us permission to served at restaurant. The lady was complaining in slow word with other staff. This is distingursting and disrespectful to house staff, i hope the action can be taken to improved.Overall it was a pleasant stay at this hotel recommended to solo, leisure traveller.FromHK$525
Great625 Reviews
Sukhumvit Bangkok|6.08km from city center
The hotel's breakfast menu changes daily and the food tastes good. The room is clean, bright, and has plenty of mirrors, which is convenient for doing makeup. The only downsides are the unstable water pressure in the shower and the lack of hooks in the shower room to hang towels. There's also a mini-fridge, kitchen, and washing machine. The hotel offers a shuttle bus, a 24-hour pool, and a gym. They even have social nights on Wednesdays and Fridays. The front desk staff are very friendly. The hotel is located in Thong Lo, near many famous restaurants and cafes, and it's just a 7-minute walk to the BTS station.FromHK$605
Great340 Reviews
Sukhumvit Bangkok|4.69km from city center
I had a wonderful stay at Staybridge Suites Bangkok Sukhumvit by IHG and I would highly recommend this hotel to anyone visiting Bangkok. The onsen is absolutely amazing ♨️ — very clean, relaxing, and well-maintained. It was the perfect place to unwind after a long day of exploring the city.
The front office staff were extremely helpful and professional 🙌. I had a midnight flight and requested a late check-out. Not only did they accommodate my request, but they also allowed me to use the onsen to shower again before heading to the airport. This thoughtful service made my travel experience much more comfortable and stress-free ✈️.
The room was spotless and very well equipped 🧼. I especially appreciated the washing machine with dryer, which is very convenient for longer stays or hot weather in Bangkok.
The buffet breakfast exceeded my expectations 🍳. There was a great mix of Japanese dishes and Thai local food, offering plenty of variety every morning. The quality of the food was excellent and definitely up to standard, with many delicious choices to enjoy.
Overall, this hotel provides excellent service, great facilities, and high-quality food. I will definitely stay here again on my next trip to Bangkok ❤️.FromHK$790
Amazing374 Reviews
Sukhumvit Bangkok|4.75km from city center
I had a wonderful stay at SILQ Hotel and would highly recommend it. The room was incredibly spacious and the bed was one of the most comfortable I’ve ever slept in. One detail I loved was the scent; the room smelled amazing every time I returned from the heat outside—it felt like a true sanctuary.
The staff were exceptional and went above and beyond, helping us with our needs and even coordinating with our Grab drivers to ensure everything went smoothly. The food on-site was also delicious!
The only minor thing to note is that it isn’t right next to the BTS (about a 7-10 minute walk), but the quality of the stay makes that walk totally worth it.
Definitely a 5-star experience!FromHK$816
Amazing1624 Reviews
Silom/Sathon Bangkok|2.56km from city center
The facilities are excellent, truly top-notch! The breakfast is delicious with a great variety of options, and some items change daily. The customer service staff are wonderful and very friendly. It's only a 4-5 minute walk to the subway station, which is incredibly convenient.FromHK$1,086
Very Good795 Reviews
Sukhumvit Bangkok|4.25km from city center
The Rembrandt Hotel Bangkok gets a perfect score from me! It's right in the heart of Sukhumvit, just a short walk to both BTS Asok and the MRT station, making it super convenient for getting around and shopping. The rooms are spacious and clean, and the bedding is wonderfully soft and comfortable. Daily housekeeping is meticulous and thorough. The staff are warm, attentive, and incredibly responsive – truly heartwarming service. The pool on the fourth floor has a fantastic vibe, and the rooftop bar offers stunning panoramic views of Bangkok's dazzling nightscape. Breakfast is diverse, with a great selection of both Thai and Western dishes. With excellent facilities and outstanding value for money, it's perfectly suited for both business trips and leisure vacations. I'll definitely be staying here again on my next visit to Bangkok!FromHK$447
Very Good2546 Reviews
Sukhumvit Bangkok|8.63km from city center
Decided to come for a spontaneous drink, and the owner even played some music (Pic 1), totally boosting the good vibes! I also left a 20 baht tip and a note for housekeeping, and they'll wrap up a little elephant for you 😝. At 11 PM, the hotel restaurant was packed with Thais, super loud!
Yep, my mom doesn't have to worry about me getting drunk anymore because my room is right outside. Turn left at the hotel exit and you'll hit a whole street of nail salons; you can get a manicure for 300 baht (about 60 RMB) 💅🏻. Right across from the nail salon street is the night market (be careful, some vendors there don't give change).
I'm having the best time in Bangkok!!! Right outside the hotel are three massage parlors, one after another. A one-hour neck and shoulder massage is 350 baht. I love this world! I'll definitely stay at this hotel again next time!FromHK$326
Gym
Great2416 Reviews
Pratunam Market Bangkok|3.2km from city center
The soundproofing was a bit lacking, but overall the quality was quite good. The breakfast had a wide variety of choices, so you could eat your fill. What's even better is that they had snacks available. I would definitely visit again if I have the chance.FromHK$470
Very Good3045 Reviews
Sukhumvit Bangkok|7.78km from city center
Great family rooms. Clean and welcoming. The restaurant is great also. I have stayed here many times and would stay again. Phra khanong is nice area for getting around.FromHK$299
Very Good943 Reviews
Silom/Sathon Bangkok|0.34km from city center
TGreat Location, Good Value, and a Nice Pool
I recently stayed at Furama Silom Bangkok and overall had a pleasant experience. The hotel’s biggest strengths are its excellent location, reasonable pricing, and rooftop pool with fantastic city views.
The property is conveniently located in the Silom area, making it easy to access restaurants, street food, shopping, public transportation, and nightlife. For travelers looking for a central base in Bangkok without spending too much, it offers very good value for money.
The rooftop pool was one of the highlights of my stay. It provides a relaxing atmosphere and beautiful views of the Bangkok skyline, especially during sunset. The rooms were spacious and comfortable, offering good value for the price paid.
The staff were generally polite and helpful when needed, although the service was fairly standard rather than exceptional. Check-in and daily interactions were smooth, but there was nothing particularly memorable about the service experience.
That said, the hotel would benefit from some renovations and maintenance updates. Certain areas of the property appear dated, and some room facilities could be improved to meet modern expectations. While everything was functional, refreshing the interiors would significantly enhance the overall guest experience.
Overall, Furama Silom remains a solid choice for travelers seeking a well-located hotel with good facilities at a fair price. With some improvements and modernization, it could be an even better place to stay in Bangkok.FromHK$246
Great1753 Reviews
Silom/Sathon Bangkok|1.34km from city center
Highly recommend this hotel! It's located in the Sathorn area, and getting around with Bolt is very convenient. The hotel offers free shuttle services to One Bangkok and the BTS station, and on weekends, there's also a shuttle to Iconsiam.
This time, I booked a family connecting room on the 22nd floor, and it was incredibly spacious! The room came with a washing machine and a fully equipped kitchen. The connecting room also had three TVs, perfect for watching the World Cup final!
The hotel breakfast on the 37th floor was fantastic! They offered a great variety of Chinese, Western, and Thai dishes, with different options each day. I wholeheartedly recommend this hotel!FromHK$810
Great2070 Reviews
Sukhumvit Bangkok|8.73km from city center
1. The location is excellent, right next to a BTS station and connected to Century Movie Mall. Across the BTS station, there's a Lotus supermarket and a night market. Just two blocks down from the hotel, there's a street full of massage parlors and a Big C. The location is truly superb.
2. The cleanliness of the room was very satisfying. The air conditioning was cold enough, and the shower water pressure was good, though it's a pity there was no bathtub. Disposable toothbrushes were provided, but you need to bring your own comb. The walk-in closet was well-situated. The room had triple-prong outlets, and the bedside table featured a Bluetooth speaker alarm clock with USB ports 👍🏻.
3. The gym facilities are comprehensive, and the area is very clean. The pool is a bit small, but there's ample space for sunbathing, and a bar nearby where you can order drinks.
4. The hotel offers a breakfast buffet, but the selection of food was rather limited, and the taste was just average. If you have to pay extra for it, I'd suggest opting for other dining options.FromHK$688
Great1285 Reviews
Siam Bangkok|2.19km from city center
A great hotel with a fantastic location. The room was comfortable, especially the bed sheets, which were incredibly smooth and cozy. The only minor drawback was the lack of USB charging ports.
The hotel breakfast was a delightful surprise – a wide variety of delicious food and drink options!
I've been visiting Bangkok every year for over ten years, even coming during the pandemic when I had to quarantine upon returning home. Each time, I try a new hotel for a few days, and if the reviews are good, I'll stay there again (some hotels, even if not cheap, I wouldn't revisit...). This hotel is definitely worth a return visit. Highly recommended!FromHK$803
Great2036 Reviews
Pratunam Market Bangkok|3.26km from city center
I had a very comfortable stay here! The staff were incredibly friendly and attentive—they always helped me track my drivers to see where they were and took care of bringing my luggage up to the room. The room itself and the overall environment felt very cozy and relaxing.
The only minor downsides were outside the hotel. When walking out, there is a section of the road that has a strong, unpleasant odor, which smells like a drainage issue. Also, the shopping mall downstairs feels quite outdated and deserted, and the nearby 7-Eleven is a bit too small with limited options.
Overall, the hotel itself is great, but the immediate neighborhood could use some improvement.FromHK$603
Very Good1131 Reviews
Silom/Sathon Bangkok|1.6km from city center
The hotel is well equipped with facilities & still well maintained. Spacious & clean room provided. Can get 2 complimentary beverage vouchers daily if not request to change bed linen daily. Walking path to hotel from train station to hotel is around 15 minutes & still under development but the hotel comes with free shuttle to travel along Silom MRT & Sala Daeng BTS station which is very convenient.FromHK$328
Swimming pool
Great2081 Reviews
Pratunam Market Bangkok|3.19km from city center
We had a fantastic stay at The Berkeley Hotel Pratunam. The location is excellent, with CentralWorld, Platinum Fashion Mall, and Pratunam Market all within walking distance, making shopping and dining incredibly convenient. The room was spacious, clean, and comfortable, with a great city view and a very comfortable bed.
The facilities were excellent, especially the large swimming pool, gym, and breakfast buffet, which offered a wide variety of delicious Thai and international dishes. The staff were friendly, welcoming, and always happy to help with any questions or requests.
Overall, the hotel offers fantastic value for money and is perfect for families, couples, or anyone wanting to explore Bangkok. I would definitely stay here again and highly recommend it to anyone visiting the city.FromHK$671
Very Good650 Reviews
Chidlom Bangkok|2.82km from city center
This hotel was quite good and located in a quiet and calm suburban area which was apparently the embassy suburb in Bangkok. The service at the hotel was very good. The facilities were very good with a special mention going out to the gym which was huge for a hotel gym and had a lot of new Technogym equipment. The pool was also very big. The room service was prompt and efficient however the flavour was somewhat lacking. The breakfast buffet was reasonable however not the best that I’ve had would stay again simply because of the price and service.FromHK$1,128
Amazing2398 Reviews
Siam Bangkok|2.71km from city center
This hotel is right in the city center, just below Central World, and very close to the Erawan Shrine. There's also a Big C supermarket across the street. The air conditioning in the room was a bit noisy. When you check in, you can go to the rooftop for a drink, and the view from the rooftop is absolutely stunning. There's even an elevator directly from the hotel that takes you to the seventh floor of the mall, which is incredibly convenient.FromHK$1,271
Very Good786 Reviews
Riverside Bangkok|1.33km from city center
This time, we specifically chose to experience the famous beautiful scenery at Shangri-La Bangkok. It's in an excellent location, perfectly convenient with BTS stations and shopping malls nearby. They also have punctual shuttle boats to Iconsiam, and even the 12-baht public boat's pier is right next to the hotel. It boasts stunning river views at sunset and night, delicious food, and warm, attentive staff who are always smiling. Our family of four was incredibly satisfied with our stay!FromHK$1,428
Great2785 Reviews
Riverside Bangkok|1.58km from city center
Very comfortable and close to key attractions, just a short walk away. The view from the room is beautiful. The breakfast buffet was excellent, I loved everything. Highly recommended! It's also very close to IconSiam.FromHK$1,251
Very Good1770 Reviews
Siam Bangkok|2.15km from city center
Location: It's right next to Siam BTS station, just a one-minute walk from the BTS skywalk to the side entrance – incredibly convenient! There's a 7-Eleven (a small one) and a Boots nearby. Plus, there's a super local food street just down an alley near the hotel. The location is absolutely excellent!
Facilities: On the night I checked in, there were no small hand towels, and on the third night, no towels at all. It seems like something was always missing... The soundproofing in the room wasn't great either. However, the breakfast was fantastic! They had a different variety of freshly cooked noodles every day!
Overall, it was still pretty good! It's so easy to get everywhere from here. But because it's in a busy area, I happened to check in on a Friday night when there was an event in the plaza downstairs. The bass music continued until around 11:15 PM.FromHK$972
Great1054 Reviews
Pratunam Market Bangkok|2.99km from city center
The hotel is really close to Central World, so you don't have to worry about food options. Although it's a 10-minute walk to the BTS station, it's still a good choice considering the traffic in the city center.
The hotel breakfast was very rich. The only downside was that the hotel wasn't attentive enough. We stayed in a family room but only two bath towels were provided, so we had to call room service every night. Also, the shower gel dispenser was a bit too high for kids; they needed help to reach the shower gel and shampoo.FromHK$1,145
Great660 Reviews
Sukhumvit Bangkok|4.37km from city center
Conveniently located about 8 minutes’ walk from BTS Asok and Terminal 21. The hotel staff were friendly, and the rooms were clean, spacious and well-maintained. While the amenities provided could be improved in terms of quality, additional items like toothbrush sets are available upon request. There's a rooftop bar and hotel guests get to enjoy some discount. Plus, there are options for massage in close proximity. Overall, a comfortable stay in a good location.FromHK$900
Breakfast
Great931 Reviews
Sukhumvit Bangkok|3.93km from city center
Not bad at all. It's located right in the center of Bangkok, with a 7-Eleven and a pharmacy just outside, and plenty of food options nearby. The steak at the restaurant to the right of the lobby entrance is absolutely top-notch. Overall, it's pretty good.FromHK$712
Very Good654 Reviews
Sukhumvit Bangkok|3.77km from city center
I booked this place for two nights. I saw other reviews saying the accommodation was clean, but for me, the bathroom was quite dirty, as if the housekeeper hadn't cleaned it at all. There were stain marks on the walls and the sink was also stained. However, the duvet and bedsheets were quite clean. On the second night, the housekeeper forgot to provide towels, so I called reception to request some. But after a long wait, no one brought them up, so my partner had to go down to get them himself. The towels for the second night also had a musty smell. The swimming pool and gym were pretty decent for the price. I booked a room with breakfast, and the breakfast was fine. The staff at the restaurant provided excellent service; they were very cheerful, especially a female staff member who took great care of us, and the male staff member who drove us to the main road was also very helpful. Overall, it was quite okay, but I have to deduct points for the cleanliness of the bathroom, as it seemed the housekeeper hadn't cleaned the walls at all.FromHK$273
Very Good1089 Reviews
Suvarnabhumi Airport Bangkok|12.64km from city center
The room was comfortable and clean, offering great value for money. The only downsides were the weak shower pressure and the inconvenience of having to turn on the instant water heater for hot water. There are plenty of shops and massage parlors nearby, making it very convenient for shopping and relaxation. It's also very close to the MRT Yellow Line.FromHK$142
Great752 Reviews
Silom/Sathon Bangkok|0.33km from city center
Overall, the stay was decent. The location was convenient and the room was clean. However, for a five-star hotel, the hardware and common areas felt a bit underwhelming and lacked that 'wow' factor of luxury.
The most disappointing aspect was breakfast. The selection wasn't extensive, the taste was average, and the speed and quality of refilling dishes didn't meet the standards expected of a five-star hotel. It fell quite short of expectations.
The staff were friendly, and there were no major issues during the stay. But if we're comparing it to other five-star hotels, there's definitely room for improvement in the overall experience. It's acceptable if you get it at a reasonable price, but if you're coming with five-star expectations, you might be a bit disappointed.FromHK$882
Great1070 Reviews
Riverside Bangkok|1.11km from city center
While the hotel rooms are definitely on the older side, the location is absolutely unbeatable, facing both a shopping mall and a river view. The nearby ferry lines are also very convenient. There's a hotel shuttle to the opposite bank, and the shuttle boat can even take you to the subway station, which is super handy.
Overall, the location is fantastic. The breakfast is also very generous, and the riverside view is beautiful, really giving it a resort-like feel. However, the rooms are indeed a bit dated.FromHK$1,237
Very Good239 Reviews
Pratunam Market Bangkok|3.28km from city center
A good location hotel with foods, shopping around. Everything was good just that was not that very soundproof. Every day we go out at 12pm but around 9am onwards the corridor was quite noisy as the hotel cleaners is cleaning other rooms talking quite loudly. The hotel cleaner is good and assisting us to clear the rubbish etc just that if can lower down the volume will be better. Will consider to book this hotel again since overall is good! Can consider to stay if going for budget hotel (a 5 mins walk from center point hotel).FromHK$234
Great222 Reviews
Pratunam Market Bangkok|3.85km from city center
Great hotel, clean and tidy. My only annoyance is the checkin process which is slow and inefficient
They require you to fill in several personal details on an iPad, many of which they already have from the online booking. Waste of timeFromHK$212
Very Good1055 Reviews
Suvarnabhumi Airport Bangkok|22.98km from city center
I used to stay here in the past a lot. It has changed. There is partially new hotel staff. Some old workers are still there and still friendly and helpful. It s close to the airport for those staying a night and moving. That being said, it can be surprisingly noisy when people leave. I was never aware of this problem until this time. I felt that the A/C, the fridge and people outside were just too noisy to get a good rest before heading out.FromHK$183
Phuket Customs Rules
Travelers using the green channel should carry only reasonable personal belongings that are not prohibited, restricted, or intended for sale.
Thailand’s duty-free allowances include:
Item | Duty-Free Limit |
|---|---|
Personal belongings | Up to THB20,000 in total value |
Cigarettes | Up to 200 cigarettes |
Tobacco | Up to 250 grams |
Alcohol | Up to 1 litre |
These allowances apply per passenger. Excess tobacco or alcohol may lead to confiscation or prosecution if not properly handled.
Cash Declaration
Declare foreign currency or negotiable monetary instruments exceeding USD15,000 or its equivalent.
This is different from the proof of funds that immigration officers may request. The cash declaration rule is a customs requirement for travelers physically carrying a large amount of money.
Prohibited Goods
Do not bring the following into Thailand:
- Illegal drugs or narcotics
- Electronic cigarettes, vapes, and related devices
- Hookahs or baraku
- Pornographic materials
- Counterfeit products
- Fake banknotes or coins
- Protected wildlife and related products
Thailand prohibits the importation of electronic cigarettes and vaping products. Do not pack a vape in your carry-on or checked baggage.
Restricted Goods
Some items may require prior approval or supporting documents, including:
- Prescription medicines and supplements
- Firearms and ammunition
- Drones
- Plants, seeds, and agricultural products
- Animals and animal products
- Certain cosmetics and food products
If you are unsure whether an item needs a permit, use the red channel and ask a customs officer.
Tips for Filipino Travelers
- Submit the TDAC one or two days before your flight.
- Enter your name exactly as shown on your passport.
- Copy your hotel’s complete address from your booking confirmation.
- Save the TDAC QR code for offline viewing.
- Keep both your TDAC and Philippine eTravel QR codes on your phone.
- Bring a printed backup if you are traveling with children or elderly family members.
- Do not pay anyone to complete the official TDAC form.
- Do not bring vape devices or e-cigarettes into Thailand.
- Keep your return ticket, hotel booking, and proof of funds easy to access.
- Submit a new TDAC every time you enter Thailand.
FAQs About the Phuket Arrival Card
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Is the Phuket Arrival Card free?
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Is the TDAC the same as a Thailand visa?
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