Trip.com Hotel Refund: A Step-by-Step Guide

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By Trip.com

August 27, 2024

They say that the only constant thing in the world is change, and that also applies to travel plans. Unforeseen events beyond our control can always happen, no matter how meticulous our plan is. If you booked a hotel through Trip.com and you need to cancel it, you may want to know about Trip.com’s hotel refund policy. In this article, you will become familiar with the process for canceling your hotel booking through a step-by-step guide.

Step 1: Open the Trip.com app to request for a Trip.com hotel refund

Log in to your Trip.com account on your mobile device and go to the “My Trips” section. All your bookings are listed here.

Step 2: Look for the hotel booking

Select the booking you want to cancel and click it. Doing so will lead you to the booking details page.
Step1-2

Step 3: Request for a Trip.com hotel refund

Click “Cancel Booking” to cancel the hotel reservation. Some hotels may have a no refund policy, while others may offer full or partial refunds if you cancel by a certain date.

Step 4: Provide a reason for cancellation

State why you need to cancel the hotel booking and click “Submit” to confirm your cancellation.
Step3-4

Step 5: Confirm the Trip.com hotel refund

Once you have submitted your request, click “View cancellation policy” to check the details of your refund.

Step 6: Check the status of your Trip.com hotel refund

Check the details and information of your refund to complete the process.
Step5-6

The screenshots are only for reference.

Special note: It will take a few days for the refund to reach your account.
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Trip.com Hotel Refund