Trip.com Customer Service: A Step-by-Step Guide

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By Trip.com

Customer Service
Are you having problems with your trip? Do not worry, Trip.com's customer service is here to help you. It provides customer support 24/7, so it can help you with any issues or questions anytime. This article has a step-by-step guide that will help you get Trip.com customer service.

Step 1: Open the Trip.com app to look for Trip.com Customer Service

Log in to your Trip.com account on your mobile phone and go to the "Account" section. Then, click the "Customer Support" button to go to the customer support page.

Step 2: Choose your preferred Trip.com Customer Service

For your convenience, Trip.com offers numerous ways to reach customer service, including Chat service, Call service, Email service, and Emergency assistance. You may choose the service that best suits your needs.

Step 3: Select Chat Service

Click "Chat With Us" to chat with Trip.com customer service. Trip.com pre-categorized queries according to specific aspects like hotels, flights, transportation, and attractions.

Step 4: Select Call Service

Click "Call Us" to call customer service. You may choose to call over the Internet or using the Global Access Number.

Step 5: Look for Trip.com's Customer Service Number in Other Countries and Regions

If you need to call customer service from a specific country or region, click "Other countries and regions" to expand the list of countries and regions and view their respective contact number. For more details, check this table!

Step 6: Select Emergency Assistance

Go to "Emergency Assistance" to get even more support, like Medical assistance, Translation help, Emergency Medical Transfer, among others.

Trip.com's Customer Service Contact Numbers

Trip.com provides 24/7 call service for 40 Countries and Regions. Check out the table to know the contact number for your country or region.

The screenshots are only for reference.

Special Note: Trip.com’s Customer Service is Available 24/7, and Support will be Provided in Approximately 30s.
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Trip.com Customer Service