Featured facilities: Conference room, Bar, Restaurant
Very Good
53 reviews
8.1/10
1 night
From SAR 330
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8.5/10
Very Good
MmaggielijunThe environment was very beautiful, but the toilet smelled strongly of urine, which made me depressed and unwilling to use it. Also, only paper cups were provided, which is too low-end. Everything else was fine and I was satisfied.
GGuest UserNicely decorated hotel, well located within walking distance of the city center, delicious and extensive breakfast ... ideal base to visit the city of Maastricht.
Small downside, our room was on the street side. The single glazing did not insulate well against the night and morning noise. For the rest, had a great stay.
GGuest UserOur TV did not work. Batteries and technical service were/was not available because we checked in after 6 pm. Reported at check-out. Answer: thanks for reporting and sorry for that. However, no compensation or a cup of coffee for the inconvenience. Very disappointing. You book a room with facilities and then you want to use them. We did not make a fuss about it, it is not worth it, but it is a shame. Otherwise a great hotel!
KKarenGreat large room
Directly opposite the Maastricht station and bus station
Walking distance to spa grocery store and 15mins walk to city centre
Stairs to reception, no lift to reception - not good for disabled people - apparently the other entrance was locked but it has a platform for wheelchair accessibility to the reception/dining room and the lift to other levels. That would have been helpful instead of dragging my suitcase and backpack up about 10 steps to reception. Not good for disabled people with heart condition and brain injury and balance issues. There was no buzzer to call for assistance and couldn't leave suitcase on the street. They need to provide instructions to guests with disabilities to proceed to the other locked door and have a buzzer on that door.
Other than that everything was great
LLeonie en VeraWe had three delicious days in this charming boutique hotel. No superfluous luxury, but just that authentic and cute feeling that it makes it so pleasant. The family room was surprisingly spacious enough place to meet just after a day in the city. The bed was beautiful, and the atmosphere in the room felt home and relaxed.
We did not use breakfast because we would like to move back to the city to enjoy the many fun coffee and bakeries in Maastricht.
There were a few small things that could better (such as a missing remote control and a safe that didn't want to open), and check-in is going to be completely digital without physical contact just used to but finally very handyly arranged.
The city itself and the concert of the Bente ** in the music guitar
A place where we'd come back for a pleasant weekend away.
AArt ProjektThe hotel is visible to have a small repair! Overall not bad. The location is good and parking places are enough. A great place to stay near Weeze Airport.
ДДИTIЭЯI recently stayed at a hotel and wanted to share my thoughts. It was a pretty decent place for the price. The rooms were clean and comfy, and the staff was friendly and helpful. The hotel is in a good location, especially if you're visiting Maastricht University. While it may not have fancy extras, it's a solid choice if you want a budget-friendly stay without sacrificing comfort.
IIrina KuzminskayaThe newly renovated monastery is a historic building and a special place. There is an entrance to the hotel from the underground parking garage Oda. There is a good restaurant with tasty food.
There are no bottles of water in the room. According to the receptionist, the water from the tap is drinkable. However, we couldn't find any information about it in the room. There is scale in the kettle. Although this is a common occurrence in most hotels.
There are also no toiletries. For a hotel of this category, this would be expected.
MMohamed Sameh SolimanHotel environment was good
BUT :
1. Check in and check out timing. Four o'clock is very late for a check in. Global standard allows checking In as from 13.00 hours! Eleven o'clock is very early for checking out. Again global standard sets check out at 12.00 with possible extension to 14.00 hours.
2. The room was supposed to be ” comfort plus”. I experienced no special comfort or extra comfort for that matter. Room was standard in terms of size and equipment.
3. Reception staff allowed the ”concession” of checking out at 12.00 and went to considerable length stressing that it is a gross exception!
Not the right attitude for a service organization.