Boutique Hotels in Shanghai, China

The reception dont give me the room that i book from trip.com (the room is not the same with the picture that i order from trip.com) so i just complain them they said that i have been upgrade but its show the room i too old .. the newest room they dont give ti me. then they recently change the room for us.. i book 2 room for 2 nights

This is my third stay at the Hotel. It has so many positive aspects! The main one is staff. Lin and others was extremely helpful and professional during my stay. This wax a shorter stay and the great location allowed me to do everything I had to do and even had time for other activities. Breakfast is very good and with many options. My third  time there, hope there will be s fourth one soon!  😁🫶

The hotel really lives up to its name, the room was very large and cozy, although the hotel was constructed much long ago, its facilities are modern yet reminiscent of the 1930's era. The service was outstanding, they offered to help transport luggage as well as offering us a small tour of the hotel and guided us to our room. Overall, the hotel has everything you need with a populous street market beside, you couldn't possibly need more.

Amazing location right on Nanjing pedestrian street. Shopping malls and eateries all within walking distance. Staff are friendly and respectful. We asked for a quiet room and it was sorted out very quickly and we were even able to check in a little earlier. A special thank you to the lovely gentleman Alex at front desk who is professional, helpful and is an absolute star ⭐️ Our room on level 5 though having no view was nice and quiet and as described online. The walls are quite thin so you can sometimes hear people next door/upstairs etc… but not too much to ruin the stay. Breakfast was ok. Lots of Chinese and western options so even a fussy eater will find something to eat. Keep in mind if you are being dropped off/picked up by a taxi, it will be done on the street as there is no off road spot at the front of the hotel. Only one lift to enter the hotel which can be a little crowded. Lobby is on level 4.

Location was good, service was good. Just to mention their centralised air-condition system, every traveller has their own comfortable temperate to feel relax, crowne plaza always kept it at 25 degree in the summer and made it stuffy to sleep well at night. Despite they had a wall-mounted adjustable temperate controller, it was not working. The last time we stayed was during the winter and they kept the temperature at 25 degree and kept the windows shut, which forced us to change hotel at the 2nd night and forfeited the rest. This would be the last time i booked with this hotel.

This hotel is by far the the best hotel you could book in Shanghai ! As a business traveller , I stay at Radisson each and every stay since the past 10 years . Of my recent stay in Feb and August 2025 , it has once again confirmed my expectations . A huge thank you to the hotel check in staff KARA , she arranged a late check out for me at 3 Pm because my flight was very late that afternoon . A huge thank you to Duch ( I think that’s how you spell his name ) , he was the chef at the breakfast , and he made sure my veg needs were well taken care of . A huge thanks to Ken from the concierge staff ! He actually went out of his way to order me something electronic from Taoba and he arranged the delivery to the hotel . Also went the extra mile to bubble wrap it and secure it for me to take as check in baggage . This hotel is beyond incredible ! Thanks guys for everything and I look forward to my next stay here . Keep up the good work everyone !

We stayed here for our last 3 days in Shanghai. Picked it as it was close to the attractions we wanted to see plus there was a free shuttle going to them and the airport ☺️ The staff were friendly and helpful. Laundry service which was great and a big selection for breakfast. Starbucks, HeyTea, mc D and other little chinese restaurants and supermarket like 2 mins walk away. We also had a very good facial near the hotel. Would definitely recommend this hotel. Was also my daughter’s birthday so they made the room all cute for her. Water and new slippers in the room every day..

we booked 2 Eton Rooms (includes bathtub) and it was very comfortable. our rooms were on the same level but far apart and even though the overall room size were the same, the sizes of bathroom & living area are different for both rooms. metro station was right outside the hotel and was easily accessible to most tourist attractions. concierge was really helpful and went the extra mile when helping us.

Convenient hotel location. There is a subway nearby that goes directly to the airport. You can save on transfers. The rooms in one tower are a bit outdated, while the other has new renovations. The difference is not very significant. Very good breakfast. There is a swimming pool with a depth of 1.2 meters. A swimming cap is mandatory. I was satisfied with everything except the concierge service: some packages from Taobao were accepted by the hotel representative but never reached my room. A week-long investigation into ”where are my goods” led to nothing. If you don't plan to order a lot during your trip, you can't find a better option in this area. I decided for myself that next time I will stay with competitors. It's still important for me that delivered and accepted by the hotel orders don't go missing.

1. The hotel uniformly sets the central air conditioning temperature in the name of environmental protection, but as customers, we cannot understand it. We checked in on January 28. It was so hot that we couldn't sleep. We called the hotel front desk in the middle of the night to send an ice-cooling machine. The 26 degrees shown in the picture was the result of blowing all night. The sound was also very loud. I couldn't stand it and complained to the manager on duty and changed a room on the shady side. 2. As a five-star standard hotel, the New Year is not a reason to lower the service standards. After calling to urge water delivery for 40 minutes, no one delivered it. 3. The phone emphasized that the child was sleeping. I called them on my personal mobile phone, but they still called my landline in the middle of the night to wake up the child. In summary, I hope your hotel can live up to the star rating standards and pay attention to details! Truly put customers first! 1.酒店以环保为名统一设置中央空调温度，但是我们作为顾客不能理解，入住1月28日，热到谁不着觉，半夜给酒店前台打电话送来加冰的冷风机，图示26度是吹了一晚上的结果，声音也超大，实在是受不了第二天和当班经理投诉换了一个阴面的房间。 2.作为五星级标准酒店,过年不是服务降低标准的理由,打电话催促送水40分钟后没有人送来。 3.电话强调孩子在睡觉 我私人手机打电话给他们 还是半夜给我打座机把孩子吵醒。 综上,希望贵酒店可以对得起星级评定的标准,注重细节!真正做到顾客至上!