Read genuine traveler ratings & reviews to find your perfect stay.
Posted onOct 10, 2026|Deluxe Room-King Bed
Guest UserDuring my recent trip to Shanghai, I stayed at the Bellagio, the Waldorf Astoria on the Bund, and the St. Regis Jingan, and the Bellagio was by far my favorite.
1. I was completely won over by the hotel slippers and the minibar. The slippers have a non-slip sole and are very comfortable. The minibar is exquisitely arranged with sophisticated and beautiful glassware—it's an absolute feast for the eyes.
2. The front desk informed me that the minibar drinks are complimentary upon signing up as a hotel member. This is a very generous policy, especially since the other two hotels charged for them.
3. I was traveling with my 6-year-old child and should have paid for a children's breakfast. We also had a 21-yuan snack in the room, and I truthfully reported all of this at checkout. To my surprise, my full deposit was refunded without any extra charges. Thank you so much!
4. The room was spacious and very comfortable, featuring high-end amenities and a great bathtub.
5. The location is excellent. Although many people mind that it doesn't offer a direct view of the river, the Garden Bridge of Shanghai (Waibaidu Bridge) is just a few minutes' walk away, making it very convenient for a stroll along the riverfront.
Summary: The Bellagio truly makes you feel at home. It's clear that they genuinely care about their service, rather than just chasing good reviews. Furthermore, none of the staff ever pressured me to leave a positive review.
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Price per night from:£283
Posted onOct 12, 2026|River Wing Deluxe King
Guest UserOne of the best hotels that we have stayed. Beautiful rooms with the most beautiful views. Wonderful service by all the staff from the front office, to the bellman and even the cleaners are super nice. We were travelling with my disabled brother and they made sure we were comfortable. We were offered an upgrade to the horizon club room for a great price which was definitely worth it as the rooms had nicer views and comes with breakfast (with halal options), afternoon tea and also evening refreshments. They also arranged for our kids birthday in the room! Special thanks to Elaine at the front office for arranging late checkout for us since our flight is late at night, as well as Kenny at the horizon club for attending to us and ensuring we had a smooth check out. If we ever come to Shanghai again, we definitely will stay here. ❤️❤️❤️
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Price per night from:£146
Posted onSep 29, 2026|City Light View King Bed Room
Azhen66The location is superb, right in the IFC complex, with rooms starting from the 45th floor. The river-view rooms offer direct views of the Oriental Pearl Tower and the Lujiazui 'three-piece set,' making the night view absolutely stunning. The Ritz service is consistently attentive and reliable. Breakfast is a semi-buffet with à la carte options, and the quality is excellent. The FLAIR rooftop bar on the 58th floor has a fantastic ambiance. While the hotel opened a while ago, so the facilities show some age, the bathtub in the room is quite close to an office building, offering limited privacy when bathing. However, direct access downstairs to the IFC mall makes getting around and shopping extremely convenient. This is definitely the top choice if you want to experience the Lujiazui night view.
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Price per night from:£280
Posted onOct 5, 2026|Parent-child Room
YoYo_hetaobushibaoA month before the National Day holiday, I started planning our family trip with our 2.5-year-old. He's not really suited for crowded tourist spots, and as low-energy parents, we're not up for intense 'special forces' style parenting either. So, I opted for a 'staycation,' which is super popular on Xiaohongshu (xhs). I'd bookmarked several highly-rated family-friendly hotels, and Pudong Kerry stood out as the most satisfying from my research. It offered family rooms, a kids' playground, and direct access to a mall – incredibly convenient! I quickly booked a stay on Ctrip, full of anticipation.
We checked in on the evening of the 3rd. The front desk lady was very polite and answered all my questions in detail. When I asked if an additional adult could accompany my child into the playground (the package included entry for one adult and one child, but I was worried I wouldn't have enough energy and we'd need to take turns looking after him 🤣), she agreed without hesitation. I'm really grateful for that, and it proved to be a lifesaver in the playground – we truly couldn't keep up with our child! He had an amazing time, and we parents were exhausted.
Upon entering the room, we immediately saw the special tent, a highlight of the family suite. Forget kids, even I, a 30+ adult, wanted to crawl in and hang out for a bit! For the two days we stayed, this little tent became his 'secret base.' When we were relaxing in the hotel, he'd be in there watching Qiaohu (Chuckle) or playing with his toys. The hotel also gifted him a little kangaroo plushie. Wow, it completely won him over and became his 'best buddy.' Every night before bed, he'd ask, 'Where's my best buddy?' Hahaha, the innocence of a child really touches your heart every single moment. The kangaroo T-shirt was a bit big, but that's fine; he can wear it when he's older and we can come back to the Kerry Hotel again.
During check-in, the bed rail and children's toiletries were all prepared, which was very thoughtful. The first round of the mini-bar was free, and they even provided cookies, which tasted pretty good.
The only suggestion I have is that the bed rail felt a bit unstable. At the head of the bed, it was fine because of the cabinet propping it up, but the foot of the bed felt loose; if you nudged it slightly, it felt like it would fall. Later, I was worried he might roll off in the middle of the night if the rail gave way, so I stuffed pillows along the side of the rail, which solved the problem.
Hotel breakfast is on the 1st floor. Booking a family room includes two breakfasts. The breakfast spread was extensive, with Chinese and Western options, noodles, wontons, bread, and pastries – everything you could want, and it all tasted good. Next to the kids' playground was a gym, which looked very good with plenty of equipment, but I didn't get to experience it as I was with my child.
This trip was very satisfying, and I look forward to returning to the Kerry Hotel to unlock new experiences.
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Price per night from:£112
Posted onOct 3, 2026|Premium Panorama River View Room King Bed
Anonymous UserThe hotel boasts an excellent location, and its blend of a magnificent historic building with East-meets-West interior design imbues every detail with profound depth and elegant charm. The guest rooms are spacious and comfortable, offering superb views of both sides of the Huangpu River. All the staff I encountered were well-trained, friendly, and provided efficient and attentive service. The breakfast buffet, featuring both Western and Chinese options, was abundant and authentic in taste. The Long Bar on the ground floor of the old building is highly recommended; it has been meticulously restored to its original appearance from a century ago, exuding a vintage yet exquisite ambiance. On Friday nights, live jazz musicians enhance the already fantastic atmosphere.
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Price per night from:£314
Posted onAug 23, 2026|Grand Deluxe Suite
ntdashiThe river-view suite at The Peninsula Shanghai is undoubtedly the gold standard for a luxurious stay in the magic city. Situated in a prime location at the source of the Bund, the suite offers an unobstructed panoramic view of the winding Huangpu River and the dazzling Lujiazui skyline, featuring its iconic 'three-piece suit' of skyscrapers. Especially as night falls and the city lights up, enjoying this breathtaking night view from the comfort of your room or private terrace creates an incredibly immersive atmosphere.
In terms of hardware, the suite perfectly blends understated luxury with retro charm. The spacious room design cleverly incorporates Art Deco style with old Shanghai aesthetics. A separate walk-in closet, a marble double bathtub, underfloor heating, and a highly tech-savvy bedside control panel all demonstrate an extreme pursuit of detail. Despite being open for over a decade, the hotel meticulously maintains its facilities, and the quality remains impeccable.
Furthermore, the dining options within the hotel are not to be missed. Whether it's the exquisite cuisine at the Michelin-starred restaurants or the highly ceremonial English afternoon tea in the lobby, both offer an ultimate culinary delight. A stay in a river-view suite at The Peninsula Shanghai promises an unforgettable journey through luxury.
Special thanks to the helpful young lady with glasses at the front desk (I was in a hurry to check in and forgot to ask her name) who kindly upgraded my reserved garden-view suite to a river-view suite for free. I also have a small suggestion: for example, the portion size of the waffles for breakfast is three times that of The Peninsula Beijing. It would be great if guests could be recommended à la carte options, as a smaller, more refined breakfast would reduce waste.
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Price per night from:£434
Posted onOct 5, 2026|Deluxe Riverside - King Bed Room
Guest UserThe hotel's location is absolutely fantastic, very close to The Bund and White Magnolia Plaza. The room had large floor-to-ceiling windows, was clean and spacious, and the facilities were well-maintained. The front desk staff and hotel butler provided meticulous and thoughtful service. The indoor circular pool was huge; soaking in the pool and admiring the bustling night view of Lujiazui outside the window completely washed away travel fatigue. The hotel has an observation deck on the top floor, and the complimentary travel photography was excellent. From the second-floor corridor of the hotel, you can walk along the river to The Bund, enjoying the gentle breeze and the vibrant cityscape of Shanghai. I was very satisfied with this trip!👍
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Price per night from:£258
Posted onSep 28, 2026|Spectacular Skylight Bund View King Room
Guest UserThe views from the W Shanghai - The Bund are simply incredible, with floor-to-ceiling windows directly facing the Huangpu River and Lujiazui. The night views are especially stunning and make for great photos. The only downsides were that the mattress was a bit too soft, which made my back ache after a while, and the soundproofing in the room wasn't great. I could clearly hear noises from the hallway and next door, which disturbed my sleep at night. While the scenery is definitely the highlight and perfect for a visit to admire the view, those who prioritize a good night's sleep might want to consider other options.
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Price per night from:£285
Posted onOct 5, 2026|Intelligent Deluxe Family Room
Guest UserWe checked in on the evening of October 3rd. It was a bit cold and rainy after getting off the subway. When we arrived at the hotel, front desk staff members #11 and #19 warmly introduced us to local attractions and even provided free breakfast vouchers. The breakfast was delicious and had a great variety. The housekeeping staff was very polite. I'm also very grateful to the front desk staff today for allowing a late check-out, which let my daughter rest well before heading to the airport. We will definitely stay here again next time!
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Price per night from:£51
Posted onOct 3, 2026|Andaz Loft
Anonymous UserRight outside, you're at the Xintiandi shopping district, making it super convenient for shopping and dining. The rooms are spacious and clean, and the soundproofing is excellent, offering a quiet retreat in a bustling area. The service is attentive and thoughtful, and the breakfast spread is diverse. It's perfect for both leisure and business trips. I'll definitely choose this hotel again next time I'm in Shanghai.
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Price per night from:£176