Shanghai Hotels with balcony

We had such an amazing experience at this Disney hotel, and I truly feel like this property deserves every bit of praise. My husband, our 6 kids, and I traveled all the way from Orlando, Florida in America, and after such a big trip, staying somewhere this welcoming, clean, and well-run meant so much to us. From the moment we arrived, the staff made such a strong impression on me. Every single person we interacted with was incredibly kind, welcoming, patient, and genuinely helpful. It did not feel fake or forced at all, it felt like they truly cared about making sure our stay was comfortable and special. One thing I really want to mention is that even with us traveling from America, the language barrier was honestly not hard at all when dealing with the staff. That was something I truly appreciated. Everyone was so kind, so patient, and so willing to help that communication never felt stressful. They made everything feel easy and comfortable, and that meant a lot, especially traveling with a big family and small children. No matter what we needed, they did their best to help us understand and made sure we felt taken care of. That level of effort, patience, and kindness goes a very long way, and they really made us feel welcome. The staff went above and beyond in so many little ways, and those things really added up. Any time I had a question, needed help, or wasn’t sure about something, someone was there with a smile, ready to help without hesitation. That kind of service stands out, especially when you are traveling with family, and it made such a huge difference for us. They were not just “nice” .They were the kind of staff that makes you stop and think, wow, these people really care. You can feel when people are just doing a job, and you can also feel when people are truly making an effort to give guests a great experience. This staff absolutely did that. Now let me talk about the cleanliness, because honestly this is one of the cleanest hotel properties and rooms I have ever seen in my life. I do not say that lightly. The moment we walked in, everything looked absolutely spotless. Not just tidy, not just “good enough,” but truly immaculate. The room looked fresh, polished, and cared for in a way that is hard to explain unless you see it for yourself. Every surface looked pristine. The floors were clean, the bathroom was shining, the bedding felt fresh and perfectly maintained, and the entire room gave that rare feeling of being deeply, properly cleaned. There was not that uneasy hotel feeling some places have where you start wondering what has or has not really been cleaned. This place felt the complete opposite. It felt sanitized, refreshed, and cared for to the highest standard. The room was so clean that it immediately made us feel comfortable enough to fully relax. When you are staying with children, cleanliness matters even more, and this hotel absolutely exceeded expectations. I noticed the details, and the details matter. The bathroom was spotless, the beds looked crisp and fresh, the furniture was clean, the floors looked amazing, and the whole room felt like it had been cleaned with real care and pride. Even beyond the room itself, the entire property was unbelievably clean. That is what impressed me so much. Usually a hotel might have a nice room, but the hallways, common areas, elevators, or grounds do not always match that same level of care. Here, the cleanliness was consistent everywhere. The entire property was beautifully maintained, and you could clearly tell that cleanliness is taken seriously at every level. Everything looked so well-kept, so polished, and so intentionally maintained that it honestly made the whole stay feel even more luxurious and relaxing. It is such a good feeling to be able to fully settle in and enjoy your stay without noticing dirt, neglect, or things being overlooked. This hotel gave us that peace of mind completely. You can tell there is real effort behind the scenes to keep ever

Summary: The worst service I've ever encountered in a hotel of this caliber. I stayed for 2 days. On the first night when I checked in, I noticed there was no doorman at the hotel entrance to open car doors or help with luggage. I asked the front desk if no one was on duty at night. The manager, who had a great attitude, said someone might have been out delivering something, and that it was quieter at night but they would improve. (He had a very good attitude and offered me breakfast, though I didn't eat it as I don't usually have breakfast). Then I asked the front desk for a latex pillow. I waited for half an hour upstairs, but it wasn't delivered. When I called, they said they forgot. Next, while looking for a charging port by the bed, I knocked over a glass and got really annoyed as to why the glass was placed by the bedside late at night (this was my fault, as I was quite angry at the time). The manager, with a great attitude, came to help clean it up, and I even went to the front desk the next day to apologize. Second day: I left my earphones, cigarettes, and lighter in the car. I messaged the driver to arrange for the concierge to bring them up. They were never brought up until the next day when I was checking out to go to the airport. I asked the driver why they hadn't been brought up, and the driver said he had given them to the concierge last night. I went to ask: the concierge said they forgot to deliver them. By the way: when I returned to the hotel on the second night, I still noticed there was no doorman or security. Car doors and luggage were unattended. I really don't know! What exactly is the concierge at this hotel doing! What are they responsible for!!! Facilities: The facilities are very good, the rooms are large, and the walk-in closet is excellent. I usually try out the pool and gym at every hotel, but I wasn't in the mood this time. I won't be coming back.

Choosing the right accommodation truly elevated our Disney experience! The hotel's location is superb, making dining, entertainment, and transportation incredibly convenient. The room hygiene was impeccable; it was so clean and tidy that we felt completely relaxed. The front desk staff were attentive and reliable, making check-in a breeze, and they were proactive in resolving any requests we had. The complimentary shuttle service to and from Disneyland was a thoughtful touch, making transport hassle-free. Breakfast was plentiful and delicious, and the toiletries were high-quality, offering a great user experience. We also enjoyed the free massage chairs in the lobby, along with freshly ground coffee and daily brewed plum juice available at all times. On a night we returned late from the park, our clothes hadn't dried, and a staff member thoughtfully offered to dry and fold them for us. This level of detailed service truly made our stay exceptionally comfortable.

The hotel boasts an excellent location, just a few minutes' walk from Nanjing East Road Metro Station, making it incredibly convenient to reach the Bund, pedestrian street, and various other attractions. The breakfast buffet offers a wide variety of Chinese and Western dishes, all of good quality, allowing you to enjoy a satisfying meal before heading out for the day. However, there were a few drawbacks. The family room we booked was on the smaller side, with limited space once our luggage was in. The balcony room's view was obstructed by other buildings, so we didn't get the expected Bund view, which was a bit disappointing. The hotel also has many international guests, so travelers who prefer a quieter environment might want to consider this beforehand. Overall, this hotel is suitable for tourists primarily focused on sightseeing and returning to the hotel in the evenings to rest. For couples, I'd recommend opting for a standard room. For families, consider carefully before booking a family room. If you're hoping for a Bund view, I wouldn't advise choosing a balcony room.

I had an incredible stay at this hotel, and the overall experience was absolutely wonderful. First of all, the hotel enjoys an unbeatable and prime location in Shanghai. [爱心]The transportation here is extremely convenient, allowing easy access to major scenic spots, shopping areas and city landmarks. It saves plenty of traveling time, which is perfect for tourists exploring the city. The highlight of my stay was definitely the stunning room view. From the room window, I could directly overlook the magnificent Huangpu River and the iconic Oriental Pearl Tower. The daytime scenery is bright and pleasant, while the night view is breathtaking and spectacular. As the city lights turn on at dusk, the entire riverside and tower are illuminated with gorgeous neon lights. The shimmering river water matches the brilliant city skyline, creating a dreamy and luxurious urban night scene. Watching the beautiful night view quietly in the room was extremely relaxing and healing. The panoramic view brings a fantastic visual enjoyment that perfectly represents the charm of Shanghai. Thanks to the superior location and amazing river view, this stay was unforgettable and worthwhile. I highly recommend this hotel for travelers who want to enjoy the best Shanghai night scenery.

I stayed here for one night on a business trip to Shanghai's West Bund and my overall experience far exceeded expectations. The hotel is right next to Xuhui Riverside and the West Bund Art Center, which made commuting for meetings incredibly convenient. I could even walk to the riverside promenade for a relaxing stroll after work. The entire hotel has a newly renovated Zen-inspired style, with quiet and elegant public areas. The room was exceptionally clean, the bedding was soft and thick, and the soundproofing was excellent, ensuring a peaceful sleep even after working late. Check-in at the front desk was efficient and polite. The breakfast buffet offered a wide variety of options, with the noodle dishes being particularly delicious. They also have a washer-dryer combo and a gym, covering all the essential amenities for business travelers. This is definitely my top choice for business trips, and I'll rebook here whenever I'm in the West Bund area again.

Clean and relatively new. Though located on West Nanjing Road, it offers a peaceful escape from the hustle and bustle. It's easy to find, just inside the Meilongzhen Hotel entrance, and has a very local vibe. Food and drinks are super convenient nearby, and you can even head to Wujiang Road. All in all, a very convenient and comfortable stay. The bedding was especially comfy!

Great review! It's a loft with European-style decor, located in a Shikumen alleyway. I loved the small courtyard, perfect for an evening drink. It was clean and hygienic, with one large bed, one small bed, and a sofa. There's a projector and a smart toilet, plus a kitchen fully equipped with utensils, dishes, and seasonings. A microwave is also available for heating food. The hot water and air conditioning worked perfectly. Disposable towels are available for a fee. There's also a washing machine and a drying rack, which is excellent and very convenient for longer stays! The service was very good, and any issues were promptly resolved. It's not far from attractions like the Bund and museums. Sinan Mansions and Tianzifang are within walking distance, with the latter being particularly close and great for a stroll. The sheets and duvet covers were clean and comfortable. The sofa bed comforter was a bit thick, and the large bed's mattress was quite soft – I personally prefer a firmer bed, but everything else was great. Highly recommend!

This hotel was great the service was amazing for the price , the staff were amazing and very very helpful , especially XiaoDing she gave us a complimentry breakfast for free! I aslo had proplems with a delivery app and the staff helped and ordered for me ! The best hotel!

Our stay has been a pleasure. The room is well furnished with all the essentials needed for an holidays of more than one day (fridge, washing machine and dryer). The beds are very soft and there is enough room for luggages. Our room is located in the French concession quarter, an interesting area with a lot of nice restaurants for all the budgets, convenience store and coffee. The service is very kind and helpful: the host has created a weChat group for us, with all the staff to answer our needs, and they provided us all the information days before the checking, ensuring that everything was clear. They bought us also water bottles for our stay. Few negative points to be discussed: the road in which our room (named Rome or ”Luoma”) is located is in a secondary street, unfortunately full of poor maintained house. When we saw the main entrance of the building we thought we were being scammed, since it was a mess with mold and falling paints from the wall, garbage and boxes. Fortunately the room is completely different! Another negative point are the windows that are super thin. Even if closed, you can hear everything from the road (the last night the neighbour were arguing for more than 1 hour and we could hear everything. It was like they were with us in the room!). The curtains are ok for the privacy, but not for the light: at 5 am the light of the sun was so strong that we needed to use eye masks to be able to sleep a little more. In general, our staying has been very pleasant and we suggest it! We hope that the host fix soon the few negative points