Family Hotels in Shanghai

We had such an amazing experience at this Disney hotel, and I truly feel like this property deserves every bit of praise. My husband, our 6 kids, and I traveled all the way from Orlando, Florida in America, and after such a big trip, staying somewhere this welcoming, clean, and well-run meant so much to us. From the moment we arrived, the staff made such a strong impression on me. Every single person we interacted with was incredibly kind, welcoming, patient, and genuinely helpful. It did not feel fake or forced at all, it felt like they truly cared about making sure our stay was comfortable and special. One thing I really want to mention is that even with us traveling from America, the language barrier was honestly not hard at all when dealing with the staff. That was something I truly appreciated. Everyone was so kind, so patient, and so willing to help that communication never felt stressful. They made everything feel easy and comfortable, and that meant a lot, especially traveling with a big family and small children. No matter what we needed, they did their best to help us understand and made sure we felt taken care of. That level of effort, patience, and kindness goes a very long way, and they really made us feel welcome. The staff went above and beyond in so many little ways, and those things really added up. Any time I had a question, needed help, or wasn’t sure about something, someone was there with a smile, ready to help without hesitation. That kind of service stands out, especially when you are traveling with family, and it made such a huge difference for us. They were not just “nice” .They were the kind of staff that makes you stop and think, wow, these people really care. You can feel when people are just doing a job, and you can also feel when people are truly making an effort to give guests a great experience. This staff absolutely did that. Now let me talk about the cleanliness, because honestly this is one of the cleanest hotel properties and rooms I have ever seen in my life. I do not say that lightly. The moment we walked in, everything looked absolutely spotless. Not just tidy, not just “good enough,” but truly immaculate. The room looked fresh, polished, and cared for in a way that is hard to explain unless you see it for yourself. Every surface looked pristine. The floors were clean, the bathroom was shining, the bedding felt fresh and perfectly maintained, and the entire room gave that rare feeling of being deeply, properly cleaned. There was not that uneasy hotel feeling some places have where you start wondering what has or has not really been cleaned. This place felt the complete opposite. It felt sanitized, refreshed, and cared for to the highest standard. The room was so clean that it immediately made us feel comfortable enough to fully relax. When you are staying with children, cleanliness matters even more, and this hotel absolutely exceeded expectations. I noticed the details, and the details matter. The bathroom was spotless, the beds looked crisp and fresh, the furniture was clean, the floors looked amazing, and the whole room felt like it had been cleaned with real care and pride. Even beyond the room itself, the entire property was unbelievably clean. That is what impressed me so much. Usually a hotel might have a nice room, but the hallways, common areas, elevators, or grounds do not always match that same level of care. Here, the cleanliness was consistent everywhere. The entire property was beautifully maintained, and you could clearly tell that cleanliness is taken seriously at every level. Everything looked so well-kept, so polished, and so intentionally maintained that it honestly made the whole stay feel even more luxurious and relaxing. It is such a good feeling to be able to fully settle in and enjoy your stay without noticing dirt, neglect, or things being overlooked. This hotel gave us that peace of mind completely. You can tell there is real effort behind the scenes to keep ever

We loved our short stay at MoYu Movie Hotel! It is in an excellent location - close to the metro and so many areas! The movie element was everywhere - from the front desk reception to how your room key looks. So festive, especially for movie lovers! 🎬 The room was comfortable - especially the bed. The shower had a waterfall feature which is always great - soaps and shampoos smelled nice. The front desk was super helpful to help me find a package and also contacted us about a shirt we left behind. They went above and beyond! We would stay here again!

The room was spacious enough, and the location was absolutely superb, offering an unobstructed view of the Bund right across the street. It's right next to Binjiang Park, so you just cross the road and you're by the river. Super Brand Mall is right next door, and the Pudong Art Museum is also very close. There are plenty of dining options nearby as well. Whether you're in a car or walking, the 'Three Piece Set' (Shanghai Tower, Jin Mao Tower, and Shanghai World Financial Center) is constantly in view. The breakfast was incredibly rich and diverse. The only reason I didn't give a perfect score is because there was no bidet.

Service: Excellent, every staff member we encountered was wonderful. They even went out of their way to give snacks to our baby and helped us resolve a parking fee issue. Environment: Very good, the room was clean and came with complimentary baby toiletries. The hotel is next to a mall and has an outdoor play area. Children's Welcome Pack: Our baby absolutely loved it (it was his first time staying at this type of hotel). Admission to the Kids' Explorer Park for 1 adult and 1 child during stay: We're very grateful that the hotel managed to arrange free entry for two adults and one child. However, the park is more suitable for children aged five or six, and less so for those under three.

This hotel far exceeded my expectations! First off, the huge floor-to-ceiling windows really brightened my day, and the daily room cleaning was impeccable. Second, a special shout-out to the housekeeping lady – I have back issues and can't sleep on soft beds, so I mentioned it to her when I left. When I returned, I found the mattress had been flipped, and I slept incredibly comfortably. Third, the room service was prompt and polite. Fourth, the breakfast buffet was absolutely delicious, and the late-night noodles were fantastic – who knew I could come back at 11 PM and get a piping hot and tasty bowl of soup noodles! Lastly, the airport drop-off service was such a thoughtful touch. I'll definitely stay here again on my next trip to Disneyland!

The hotel boasts an excellent location, and its blend of a magnificent historic building with East-meets-West interior design imbues every detail with profound depth and elegant charm. The guest rooms are spacious and comfortable, offering superb views of both sides of the Huangpu River. All the staff I encountered were well-trained, friendly, and provided efficient and attentive service. The breakfast buffet, featuring both Western and Chinese options, was abundant and authentic in taste. The Long Bar on the ground floor of the old building is highly recommended; it has been meticulously restored to its original appearance from a century ago, exuding a vintage yet exquisite ambiance. On Friday nights, live jazz musicians enhance the already fantastic atmosphere.

Good environment, very quiet, suitable for family travel Facilities: complete, the boss is very good, you can contact anything you want Hygienic: Very good, things are new and very clean Environment: Quiet, with garden in front Service: Thoughtful, you can add the boss WeChat

Great review! It's a loft with European-style decor, located in a Shikumen alleyway. I loved the small courtyard, perfect for an evening drink. It was clean and hygienic, with one large bed, one small bed, and a sofa. There's a projector and a smart toilet, plus a kitchen fully equipped with utensils, dishes, and seasonings. A microwave is also available for heating food. The hot water and air conditioning worked perfectly. Disposable towels are available for a fee. There's also a washing machine and a drying rack, which is excellent and very convenient for longer stays! The service was very good, and any issues were promptly resolved. It's not far from attractions like the Bund and museums. Sinan Mansions and Tianzifang are within walking distance, with the latter being particularly close and great for a stroll. The sheets and duvet covers were clean and comfortable. The sofa bed comforter was a bit thick, and the large bed's mattress was quite soft – I personally prefer a firmer bed, but everything else was great. Highly recommend!

We checked in on the evening of October 3rd. It was a bit cold and rainy after getting off the subway. When we arrived at the hotel, front desk staff members #11 and #19 warmly introduced us to local attractions and even provided free breakfast vouchers. The breakfast was delicious and had a great variety. The housekeeping staff was very polite. I'm also very grateful to the front desk staff today for allowing a late check-out, which let my daughter rest well before heading to the airport. We will definitely stay here again next time!

We stayed there for 6 nights. The flat is nice and looks like the pictures. Staff is friendly and helpful. The location is not ideal, as it's hard to find the place and the alley is not well lit. It's not far from Nianjing Road and the Bund by metro.