Family Friendly Hotels in Shanghai, China

The place and location is good.  We were unlucky to meet early summer in March and the hotel does not provide air conditioning. The staff told us to open the window and yes, the next room also open the window and smoke cigarette that caused the smell came into our room.  With the sign “non-smoking”and condition set on reservation, doesn’t seem to strict with this rule. We call the receptionist after midnight asking to change room. It was so hot that we cannot sleep the staff promised to give us a fan next day -they left us nothing next day that we had to ask them to find one again!!! I would have changed hotel if knowing that they didn’t take this situation seriously. With the price we paid this is not appropriate. Staff is actually good with helping along with other issues but with what I experience here -there will not be my next time here. Photo is the fan they finally found without base.

Very comfortable hotel, clean and stylish rooms, especially the glittering grouting in the bathroom - it made my day :) Also a really nice place on the 6th floor to chill out and eat delivered food with friends. And finally - a very pleasant aroma troughout the whole hotel!

Shuttle to Disney once per hour in the morning n evening (none in the afternoon). Room has a double storey slide and the kids absolutely loved it. However, for parents do note that it will get quite noisy. Another plus point was having 2 projector TVs - one in the room upstairs, and another downstairs. Food delivery riders bring the food directly to the door which was superb. Towels are changed daily. Staff will carry bag up if your room is on the 2nd floor, but not down during checkout unless you call I guess Arcade machine in the lobby was not turned on at all during our stay. Pool was also closed (June), never saw the pony leave its premise, same for the bunnies and cats. Small play area in the lobby but when our kids went, they never did turn on the aircon and it left our kids in a big sweat. Staff attentiveness is not the best. Laundry room was convenient, detergent provided, do take note there were a lot of mozzies there. Breakfast was extremely simple and definitely not worth paying extra for. Overall, the kids really enjoyed the room. This is a great option if you’re headed to Disneyland and it’s surrounding. Otherwise, downtown Shanghai is just a 40min cab ride away.

The hotel's central air-conditioning has independent temperature control in each room, which makes sleeping very comfortable. It is not far from the subway station, which is close to Shanghai. Apartment-style hotel with a quiet environment! I will stay here again next time I come to Disneyland.

Wonderful stay with the great facilities , we got an upgraded room at 8th floor. Room is large space with bathtub , complimentary red wine & Dessert , automatic toilet bowl & dyson hair dryer. Easy traveling , we took a taxi (DiDi) from Dongjing subway station exit 3 to the hotel only 26 CYN & takes 18 minutes. We enjoy the water curtain show at the lobby. Amazing cliff light & shadow show at 20.30 hrs. Great service from all staffs bell boy , front reception , restaurant , indoor pool. Special thanks to Ms.Sofiia (Guest Service Officer) as we got a warm welcome & helpful information from her. Ms.Sofiia make us feel very easy to communicate in English speaking (many staffs not influence in English). We request to inspect the underwater view room & she could arranged it perfectly (luckily the room is available to see) We join the buffet dinner at G floor restaurant. Great value dinner with variety of food , dessert & drinks. We love unlimited beer & wine. Also special thanks to Mr.Chan LV for a great services in the restaurant.

Highly recommended! We had a great time here and really enjoyed our stay. The hotel has lots of interesting types of designed rooms and the staff are very helpful and friendly. They provide the shuttle bus to and from Disney Land as well as the airports multiple times through the day. The staff helped us to upgrade the room with no charge. You can rent the pram from the hotel which made it very convenient for the parent with kids like us to get through the day at Disneyland. There’s an outdoor pool as well. You can even borrow the foot bath tub and single use plastic bag for free, which is super helpful after walking 30,000 steps in Disneyland.

We were really happy with this extremely affordable hotel near Shanghai Disney. Fast and regular shuttles to and from the park are easy to use. Don't forget to join the wechat shuttle group so that you can see where they will be meeting guests. The hotel generously gave extra towels and water. The location though near to Disney is off a rural one way street. Keep in mind there are no convenience stores or restaurants nearby (unless you walk 40 mins to disney town)

booked one of the room, forgot to check out the toilet photos. upon arrival, realized that the toilet was just a toilet bowl size with the shower head in the same space. i can’t. so paid more to upgrade the room. so, i would probably have chosen another hotel. airport transfer is only at a certain time. i guess the good is, they provide transport to and fro disney, but other hotels provide that too.

Hotel was easy to get to and room was clean. However, there was a strange odour that was occasionally noticeable in the room, particularly if air-con had been off - slightly fishy/musty like when fabric has not been dried properly. Otherwise room was spacious and bathroom clean. Good amenities, including dressing gown for kids. The outdoor pool areas were great, kids loved it. Staff were helpful but struggled with English at times, but came through with help of translation apps. The breakfast buffet has plenty of options, but lunch/dinner options at the cafe/room service are not as plentiful and despite saying 24 hrs, is only available until 10pm. The Shandy bar, despite having a basic cocktail menu to view, was unable to make anything other than a margarita due to lack of ingredients, which was disappointing. The grounds and surrounds seemed well kept with lots of options for adventurous, older kids. Would not recommend the 'animal ranch' though, we had a quick look in but were then told we'd need to pay 98rmb which seems very overpriced given the place was littered with animal droppings and what we saw was not promising. They have 'pandas' ie painted/dyed dogs in a small enclosure which did not bode well. But overall, for a little getaway with kids who like the pool, this was an easy staycation.

No any English in the hotel, note it if it is important for you. Everything rest was good. Spent almost month here. Breakfast is absolutely not western. Has some options of soup and noodles, but is hard to understand how to use it and order it and what is it, haha. Breakfast time ends early, but is usual for China. Little gym, laundry - you can wash and dry your clothes. Nice location, different metro lines nearby. Little shopping mall with very good supermarket. Nice toilette😁