Getting around Singapore is easy with an EZ-Link Card. Instead of preparing cash or buying a ticket for every journey, you can simply tap your card when taking the MRT, LRT or public bus. The card can also be used for payments at many participating shops, restaurants and other merchants across Singapore.
What Is an EZ-Link Card?
The EZ-Link Card is a rechargeable contactless stored-value card used mainly for public transport in Singapore. You add money to the card and the correct fare is deducted whenever you travel.
You can use an EZ-Link Card for Singapore’s MRT, LRT and public bus network. EZ-Link and SimplyGo EZ-Link cards are also accepted at many participating retail merchants across Singapore.
For travelers, the main advantage is convenience. You do not need to calculate the fare before every MRT or bus journey. Just make sure the card has enough value and use the same card when tapping in and out.
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EZ-Link Card vs SimplyGo EZ-Link Card
You may see both EZ-Link and SimplyGo EZ-Link while travelling in Singapore. Both can be used for MRT, LRT and public bus fares, but they work slightly differently.
Card | How It Works | Best For |
|---|---|---|
EZ-Link Card | Traditional card-based stored-value system | Travelers who prefer a simple physical card |
SimplyGo EZ-Link Card | Account-based EZ-Link card connected to the SimplyGo system | Travelers and commuters who want SimplyGo features |
Singapore Tourist Pass | Special EZ-Link card with unlimited eligible public transport rides for a fixed period | Visitors taking many rides each day |
Singapore’s traditional card-based ticketing system continues to operate alongside SimplyGo and is expected to remain available until at least 2030.
One difference is that a SimplyGo EZ-Link card does not show the fare charged or remaining balance directly on MRT and LRT fare gates or bus readers. You can check your balance through supported ticketing machines and SimplyGo services instead.
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EZ-Link Card Price
A standard adult EZ-Link or SimplyGo EZ-Link Card sold through official ticketing channels normally costs S$10.
Cost | Amount |
|---|---|
Total Purchase Price | S$10 |
Initial Travel Value | S$5 |
Card Cost | S$5 |
Refundable Card Cost | No |
The S$5 card cost is non-refundable, while the other S$5 is available as stored value for eligible transport journeys or payments.
Prices may be different for special-design cards, cards sold through selected retailers or limited-edition versions.
Where to Buy an EZ-Link Card
Vending machine EZ-Link at Changi Airport
Read full article: https://en.syfaganjarstory.com/places-to-purchase-ez-link-card-at-changi-airport/
The easiest place to buy an EZ-Link Card is at an MRT station. SimplyGo EZ-Link cards are available from SimplyGo Ticket Offices and Ticketing Service Centres at selected MRT stations and bus interchanges.
You may also find EZ-Link cards at:
- Selected 7-Eleven stores
- Cheers stores
- Buzz convenience stores
- SimplyGo vending machines
- Selected retail outlets
If you are arriving at Singapore Changi Airport, you can buy an EZ-Link Card before heading into the city. Cards may be available from Changi Recommends stores and ticketing facilities near Changi Airport MRT Station, making it easy to get one before taking the MRT or public bus.
Availability, card types and designs may vary by location.
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How to Use an EZ-Link Card on MRT, LRT and Buses
Using an EZ-Link Card on Singapore public transport is simple.
For MRT and LRT:
- Tap your EZ-Link Card at the fare gate when entering the station.
- Take the train to your destination.
- Tap the same card again when leaving the station.
- The correct distance-based fare will be deducted automatically.
For public buses:
- Tap your EZ-Link Card on the reader when boarding.
- Tap the same card again before getting off.
- The fare will be calculated based on the distance travelled.
Always use the same card for both entry and exit, or when boarding and alighting from a bus.
🚇 Pro Tip: Save the Singapore MRT Map on your phone before your trip. Check the MRT line, interchange station and nearest exit before starting your journey.
Where Else Can You Use an EZ-Link Card?
EZ-Link is not only for transportation.
EZ-Link and SimplyGo EZ-Link cards are accepted by many participating merchants across Singapore.
Depending on the store, you may be able to use your card at selected:
- Restaurants
- Fast-food outlets
- Convenience stores
- Supermarkets
- Retail shops
- Entertainment venues
Participating merchants may include selected branches of McDonald’s, KFC, FairPrice, POPULAR, Decathlon and other businesses.
Acceptance can vary by branch, so look for the EZ-Link or SimplyGo payment logo before tapping.
How to Top Up an EZ-Link Card
You can add more stored value to your EZ-Link Card when your balance starts running low.
Common top-up locations include:
- SimplyGo Ticket Offices
- Ticketing Service Centres
- MRT ticketing machines
- Self-service ticketing kiosks
- Selected convenience stores
Supported ticketing kiosks may accept cash, local bank cards and selected foreign-issued payment cards.
Foreign-issued Mastercard, Visa and JCB cards may also be accepted for stored-value top-ups at supported machines. However, additional convenience fees may apply.
For most tourists, topping up at an MRT station is one of the easiest options.
Can Tourists Use the SimplyGo App?
The SimplyGo app provides services such as checking card details, balances and transaction history.
However, some SimplyGo account features require a Singapore mobile number or local identity verification.
Travelers using a foreign mobile number may still be able to use selected guest features, such as scanning a compatible card to check its details.
For most short-term visitors, checking and topping up an EZ-Link Card at an MRT ticketing machine may be easier than creating a full SimplyGo account.
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EZ-Link Card vs Singapore Tourist Pass
Do not confuse a regular EZ-Link Card with the Singapore Tourist Pass.
A regular EZ-Link Card deducts money from your stored balance each time you travel.
The Singapore Tourist Pass provides unlimited eligible MRT, LRT and basic public bus rides during its validity period.
Option | Price | Transport |
|---|---|---|
EZ-Link Card | S$10 including S$5 travel value | Pay for each journey |
1-Day Singapore Tourist Pass | S$17 | Unlimited eligible rides |
2-Day Singapore Tourist Pass | S$24 | Unlimited eligible rides |
3-Day Singapore Tourist Pass | S$29 | Unlimited eligible rides |
4-Day Singapore Tourist Pass | S$37 | Unlimited eligible rides |
5-Day Singapore Tourist Pass | S$45 | Unlimited eligible rides |
Multi-day Singapore Tourist Passes must normally be used on consecutive days.
The unlimited travel benefit mainly covers basic public buses, MRT and LRT services. Some premium, express or special transport services may not be included.
Which One Should You Choose?
Choose a regular EZ-Link Card if you:
- Prefer to pay only for the rides you actually take
- Are staying in Singapore for several days
- Do not expect to use public transport many times every day
- Want a reusable transport card
Consider the Singapore Tourist Pass if you:
- Plan to take many MRT and bus rides each day
- Are sightseeing intensively
- Prefer unlimited eligible public transport rides for a fixed period
🎡 Singapore Tip: Count how many MRT and bus journeys you expect to take each day before buying a Tourist Pass. If you only plan a few rides, a regular EZ-Link Card may cost less.
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EZ-Link Card vs Contactless Bank Card
You do not need an EZ-Link Card to use Singapore’s public transport.
Travelers can also pay with supported contactless bank cards and mobile wallets.
Payment Option | Top-Up Needed | Extra Cost to Consider |
|---|---|---|
EZ-Link Card | Yes | S$5 non-refundable card cost |
Singapore Tourist Pass | No during pass validity | Fixed pass price |
Foreign Mastercard or Visa | No | Foreign bank card admin fee may apply |
Mobile Wallet | No | Depends on the linked card |
Foreign-issued Mastercard and Visa cards may be charged an additional administrative fee for public transport use.
Your bank may also charge overseas transaction or currency conversion fees.
For a very short visit, tapping a contactless bank card may be the simplest option. For a longer stay or frequent transport use, an EZ-Link Card can be more convenient.
How to Check Your EZ-Link Balance
Your balance-checking method depends on the type of EZ-Link Card you have.
You can normally check the remaining balance using:
- Self-service ticketing machines
- Supported MRT ticketing kiosks
- SimplyGo Ticket Offices
- Selected SimplyGo app features
Travelers using compatible cards may also be able to scan the card through the SimplyGo app to check card details.
For SimplyGo EZ-Link cards, remember that the remaining balance may not appear directly on MRT fare gates or bus card readers.
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5 star
Great1132 Reviews
Singapore River Singapore|2.11km from city center
I was too tired from all the activities to check out the pool this time, but I'll definitely give it a try next time. The water looked really clean, and the hotel itself is quite large. The driver told me this hotel is very popular and gets fully booked quickly during peak season.FromSGD 296
Great2172 Reviews
Orchard Road Singapore|3.66km from city center
First time visit to Singapore. Lovely hotel. Great location, bonus of an outdoor pool that we used early one morning. Rooms very clean, beds super comfy. Immaculately clean. All staff super friendly and helpful with recommendations and directions. Concierge’s always available to sort taxis and help too. Didn’t book breakfast as do many food options close by. Nice touch was at check in they brought out birthday muffins, not just for me but for my two teenagers too. Great introduction.What’s not to love? Will be back.FromSGD 222
Amazing1808 Reviews
Marina Bay Singapore|0.99km from city center
Complete facilities with room wine, complimentary chocolates, a dyson hairdryer, nail clipper kit and more. Location is also of course very strategic with the downtown and circle line mrt connecting to the hotel. Near the hotel is lau pa sat which is a very popular hawker center for tourists and also very close to places such as esplanade theatres by the bay, city hall, bras basah and raffles place.FromSGD 1,097
Great1975 Reviews
Marina Bay Singapore|1.78km from city center
This is an honest review of Carlton Hotel Singapore, where my mother and I stayed in the second week of August!
I'll summarize what I felt during my stay.
Floor: I requested a high floor when booking, but unfortunately, it wasn't accommodated, and we were assigned the 8th floor. However, the room condition was pleasant, so we didn't experience much inconvenience during our stay.
Bed Type: The room type was an Executive Room. We requested twin beds so my mom and I could sleep comfortably, and they provided a room with two beds, which was perfect. The bedding was fresh, and the mattress was soft, so we slept soundly every night.
Deposit & Cancellation Period: A deposit of $200 (SGD) is authorized upon check-in. Even if you use paid services, they are not deducted from the deposit; you pay for them separately upon check-out. It's been about 3 days since we checked out, and the deposit cancellation hasn't been processed yet, likely because it's an overseas authorization. It usually takes a few days to 1-2 weeks depending on the card company, so it's best to wait patiently.
Bathroom & Amenities: Toothpaste and toothbrushes were provided, and shampoo, body wash, and conditioner were well-stocked, which we used comfortably throughout our stay. A hairdryer was also available.
Cleaning & Refill: If you press the 'Please Clean Up' switch in the room, they will clean the room and replenish water, towels, toothpaste, and toothbrushes generously every time.
Tip for Bedding Change: If you want to have the bed sheets completely changed, make sure to place the green sign provided in the room on the bed, and they will replace them with fresh bedding.
Upon arriving at night, the magnificent glass chandelier stretching across the lobby ceiling immediately caught my eye. The high ceiling and luxurious feel made a great first impression.
The swimming pool is quite small. However, Singapore's weather is extremely hot and humid, so people were constantly in the water regardless of the time of day. It was sufficient for cooling down and chilling out lightly during the day or evening.
Gym: Across the swimming pool, there's a gym. It was clean and a simple hotel gym, perfect for a light workout.
Breakfast/Hotel Dining: I didn't book breakfast because of the pressure to wake up early to eat breakfast when traveling. Instead of using the hotel's breakfast, lunch, or dinner buffets, we creatively handled our meals with delivery food and restaurants in nearby shopping malls.
Raffles City Shopping Mall: The Raffles City shopping mall right next to the hotel was incredibly convenient! The restaurant and food court options were so good that we often went to Raffles City for our meals during our stay.
Room Service: On the first night, we arrived at the hotel around 10-11 PM and were tired, so we ordered room service. The food tasted really delicious and satisfying, but as expected with Singapore prices, it was quite expensive. The taste is guaranteed, so it might be nice to use it once for a treat!
Location & Transportation: On the map, I thought Merlion Park was within walking distance, but Singapore's August weather was hotter and more humid than I imagined, so walking was definitely not an option.
Instead, there were well-located bus stops near the hotel, and we consistently took buses to major attractions, including Merlion Park. The routes were so well-established that we got around very conveniently. When it's hot, always use public transport!
This was a trip with my mom, and thanks to the nearby shopping mall, meals were convenient. Overall, it was a satisfying hotel stay. I recommend it to anyone looking for a well-located accommodation in the heart of Singapore.FromSGD 214
Very Good2164 Reviews
Marina Bay Singapore|1.34km from city center
This hotel, formerly the Peninsula Excelsior, is divided into a South Tower and a North Tower, with the South Tower generally considered better by online reviewers. Its location is excellent, within walking distance to Merlion Park, National Gallery Singapore, National Museum of Singapore, and Fort Canning Park. Chinatown is also just a 20-minute walk away, which is incredibly convenient. Next door is Funan Mall, which houses a FairPrice Finest supermarket, where we got all our food and drinks for a few days.
I booked a standard room and specifically requested a room in the South Tower during check-in. I got room 1106, which faced the hotel, overlooking the pool and the lobby's canopy. It should have been a relatively quiet room type, but I could still hear occasional sounds from the fire station and intermittent machinery noises (not sure where they were coming from). The room's cleanliness was generally acceptable, but the fingerprints on the window glass remained uncleaned from check-in until check-out. During my extended stay, I noticed the housekeeping staff took off their shoes when entering to clean, and the room was tidied up quite well. The mattress is quite firm, so it might not be suitable if you prefer a softer bed. There were three types of pillows to choose from, but no latex pillows. The step in the bathroom tripped me three times; it was quite tricky.
Toiletries didn't include cotton swabs or combs. I had to dial 0 to request them and waited for at least an hour...FromSGD 240
Great2356 Reviews
Marina Bay Singapore|1.47km from city center
The hotel is very clean, and the staff are all very friendly and welcoming. When checking in, you just hand your luggage directly to the staff, and after you complete the check-in process on the fourth floor, someone will bring your luggage directly to your room. When checking out, you leave your luggage on the fourth floor, and then pick it up on the first floor when you're ready to leave, which is super convenient. The hotel also has drinking water available, so remember to fill up your water bottle before heading out. It's also close to two subway lines, making getting around very easy.FromSGD 499
Great4194 Reviews
Marina Bay Singapore|1.49km from city center
Stayed for 1N for staycation - just wish to decompress from work and dont wanna travel out of the country. I choose this hotel on ourpose for the high floor option and the Marina Bay view. The highlight was definitely the room and the spectacular views from the 46th floor. Watching Singapore change from day to night was beautiful, and waking up to the morning skyline was just as memorable.
The room was comfortable and the overall hotel experience felt relaxing and special, which was exactly what we wanted from a staycation. Breakfast was enjoyable too, with a pleasant atmosphere and good variety.
Overall, a very enjoyable stay and a lovely way to slow down and appreciate Singapore from a different perspective. Would definitely consider coming back for another staycation.FromSGD 488
Very Good1804 Reviews
Orchard Road Singapore|3.93km from city center
This hotel is a peaceful retreat in the bustling city center, with a vintage-style lobby. The room itself is indeed on the smaller side, but the bathroom is quite spacious and well-equipped. I highly recommend the hotel's breakfast buffet; it offers a wide variety of options including Chinese, Indian, and Western dishes, all delicious and great value for money. A special shout-out to the handsome front desk staff member who spoke Chinese – he was incredibly warm and patient, which made our check-in experience even more pleasant!FromSGD 199
Business travel
Very Good1826 Reviews
Bugis Singapore|2.32km from city center
The hotel is ideally located and exceptionally clean. Although the rooms are small, they are fully equipped with everything you need. One feature I especially loved was the water dispenser with adjustable temperature settings. It is incredibly convenient and a huge plus for anyone who loves drinking warm water, as you don't have to wait for a kettle to boil. The lobby also offers complimentary local snacks, which the kids absolutely loved. They also have a self-service luggage storage room. I will definitely choose to stay at this hotel again next time!FromSGD 137
Very Good1606 Reviews
Bugis Singapore|1.94km from city center
The room was relatively spacious, which I really liked. The bathroom even had a bathtub, and we had a view of a church from the window. It's in a quiet location. The service was quite good, and they offered luggage storage. If you exit the hotel and turn left, you'll find the Esplanade MRT station (Exit A) on the Circle Line. There's a laundry room on the 4th floor; washing and drying costs 10 SGD, and you can get coins at the front desk on the ground floor. I didn't get to check out the pool. If you haven't booked breakfast, there are shops across from the hotel where you can grab a bite.FromSGD 141
Very Good3435 Reviews
Lavender Singapore|3.37km from city center
It’s always a nice stay experience here. The room is just the fine size, but worth the price. It’s clean, the staffs are nice and do their job properly. Location is not at the center of city, but it’s exactly above the Lavender MRT station, so you can just go anywhere easily by MRT. Now they have water filter too, so you won’t get dehydrated!FromSGD 142
Very Good1038 Reviews
Singapore River Singapore|1.77km from city center
The Walkable Budget Stay: ”Mind-blowing! The hotel is in a quiet area, but not far from the shops and restaurants. The room was tidy and fresh, and the staff are polite and offer a warm smile.” its very good staying and booking here in 💖💕💓♥️😘🌺🩷🎊🎉😻🥰😘😋🤩🥳🤩🎊🎉FromSGD 153
Very Good882 Reviews
Singapore River Singapore|1.87km from city center
Singapore is quite small, so the hotel isn't far from the main attractions. The location is pretty convenient, just a few minutes' walk from the metro station. However, the rooms are a bit old, and they only clean every three days. For the local prices, the room rate isn't high, but if you're particular about cleanliness, you might want to reconsider.FromSGD 169
Great1843 Reviews
Orchard Road Singapore|2.1km from city center
I've honestly lost count of how many times I've stayed at Citadines Connect City Centre Singapore.
At this point, it really does feel a little like coming home. The Front Office team even remembers my name whenever I check in, and that small gesture always makes me feel genuinely welcome. A special thank you to the lovely Front Office team — Mr. Shaun, Fajmi, Izham, Sherlyn, and everyone else whose warm, smiley faces I definitely remember even if I can't remember all the names (sorry! :(). Every stay has been consistently smooth, warm, and professional. It's not just about efficiency, but the sincerity behind the service that really makes a difference and keeps guests coming back. It's not just the comfortable rooms and convenient location, but the people who make each stay feel easy, familiar, and welcoming. Looking forward to my next stay already!FromSGD 186
Very Good885 Reviews
Bugis Singapore|2.81km from city center
The hotel's location is good, about an 8-10 minute walk from Bugis MRT station, with plenty of dining options nearby. Across from the hotel is a green space, which is actually an Islamic cemetery, so those who mind should consider carefully. The room was generally clean and tidy, but small, similar to budget hotels in China. There's a swimming pool on the 4th floor.FromSGD 100
Very Good2095 Reviews
Harbourfront Singapore|3.39km from city center
Lovely stay! first time here and it was an awesome 2 nights stay! I booked it for my Birthday Staycaytion and wanted to peaceful stay! Staff were super friendly and gave me a room upgrade!! ♥️ Nice and clean, uninterrupted room and restful!!! 10/10!! Amenities were great and sufficient. I also tried to keep the place neat and tidy before checking out so that the housekeeping staff wouldn’t be so tired and make their lives easier!
I wasn’t expecting the room upgrade (maybe cause it was my birthday) but thanks to staff Ariff that helped with the check-in! 😊 the room upgrade was really a bonus and helps a lot with the experience of my stay here - cause of the awesome view!!! 🥰♥️ It was amazing!! (for me at least) was unexpected but an amazing solo staycaytion experience here! nothing to pick on!
thank you for the experience!FromSGD 99
Family friendly
Very Good1241 Reviews
Sentosa Island Singapore|4.92km from city center
The hotel's environment is truly exceptional. Check-in is on the 8th floor, and the ground floor provides direct access to the restaurant and the beach. Right outside, there's a beach tram shuttle service that takes you to Beach Station MRT in just two stops, or about a 5-10 minute walk. During our stay, there was a beachside barbecue market starting at 2 PM every afternoon, which was when the shuttle service stopped.
We stayed on the 5th floor, and the swimming pool was right outside our door. The kids absolutely loved it! There were also swings and a seesaw, and we even spotted a hammock while walking around.
However, I can't help but mention the ants. There were always tiny ants on the bedsheets, which might be due to the area being so close to nature.FromSGD 167
Very Good723 Reviews
Singapore Changi Airport Region Singapore|16.02km from city center
I booked this hotel for an overnight layover. It's about 20 minutes from the airport and is part of a large resort complex. The room was spacious and comfortable. Right outside the hotel entrance is E-Hub, which has plenty of food options, including Ya Kun, just a maximum 3-minute walk away. There's also a small path from the hotel that leads to the beach, which is lovely for a stroll in the morning before it gets too hot.FromSGD 128
Great1813 Reviews
Orchard Road Singapore|4.03km from city center
Always impressed with the overall experience at the Hotel Jen Tanglin. My top choice hotel in Singapore when I traveled to for business. Very nice Club King room and the Club Lounge is nice and decent though a bit small in space. Food offerings is good although can have more varieties as well.
I have requested for late check out and the Front of House staff name Daniella was very helpful and try to accommodate my request as well! Thank you and well recognition to the hotel staffs friendliness and attentive as well. I will definitely return on my next business trip to Singapore and Hotel Jen Tanglin will be the top choice!FromSGD 198
Very Good854 Reviews
Bugis Singapore|2.59km from city center
Overall, it's an okay stay.
Pros: The room is spacious, much better than the previous one, probably about 10 square meters larger.
Location: It's within a 10-minute walk from the subway station, and there's a 7-Eleven downstairs.
Cons: It's a bit old, just slightly better than a guesthouse.FromSGD 208
Very Good2614 Reviews
Sentosa Island Singapore|4.6km from city center
I think we hit the jackpot with this hotel. Very thankful that we experienced all the positives for this hotel.
What we like:
Clean. No ants nor bugs. Bedding and pillows also clean and no weird smells.
Very welcoming and polite staff at check in. She helped to distract my kids with some check in entertainment when she saw that they kept asking for my attention while I was trying to check in. Staff at Native Kitchen also very helpful and polite. They still gave a small discount even though we ate there after we checked out. Staff are also fast and efficient when we requested for more pillows.
Pool area (4 pools) is super pretty and my son had a great time playing 2 ball games in the pool during their entertainment hours. The Aqua Zumba (I think - unsure of the name) was also good and the instructor made every second fun! My girl and I loved dancing in the water to his music and moves!
Both noons also we had some free snacks courtesy of Village, at the reception area. These made my kids giddy with joy.
We were not celebrating anything but we saw reception pass out birthday favours for those that are. This is a plus point for me. It shows they make an effort.
What we don’t like:
Pool walking area is dirty in the late noon but can’t be helped as it got very crowded and it’s quite hard to clean the floor up with so many people around. Also, not enough chairs. We reached about 9am and majority taken up. We went back in the noon and also no seats. Do go early if you want to grab seats for your things. The rainfall water feature at the lazy river is also very strong pressure and might border on being painful or scary if you have young kids or are sunburnt. Some mould at lazy river walls too. Not a fan, but not something that ticks my no list.
Overall- definitely definitely definitely recommended. Room is small but you won’t be inside most of the time with so much to do in Sentosa.FromSGD 288
Great1205 Reviews
Bugis Singapore|2.46km from city center
The cleanliness, location, and facilities were all excellent!
Regarding the location, it was about a 10-minute walk from Bugis Station, making it easily accessible from the airport. There's also a bus stop right in front, which made getting to tourist attractions very convenient.
The only downside was that for some reason, on our last day of a four-night stay, the towels weren't replaced. Other than that, we were very satisfied.FromSGD 180
Very Good1087 Reviews
Orchard Road Singapore|3.46km from city center
Just a 10-minute walk to Orchard Road MRT station, and the 'pickup only' items from the ION Orchard mall downstairs are absolutely delicious. The hotel is right by a bus stop, making for a seamless ride all the way to the National University, which was incredibly convenient. I'd definitely come back again. The location is truly unbeatable – just one stop away is the Newton Food Centre, where I tried the chili crab from stall #56, featured on 'Chef Nic', and the owner was really nice too. There's also a supermarket nearby that's perfect for buying snacks.FromSGD 139
Very Good1348 Reviews
Marina Bay Singapore|1.3km from city center
This hotel offers incredible value for money! It's conveniently located right next to a police station, Fort Canning Park, a famous Bak Kut Teh restaurant, and a church. There's also a shopping mall downstairs, making dining super easy. The room was very clean, simple, and bright. While not huge, it was perfectly sufficient for two people traveling. We didn't get to fully explore Fort Canning Park downstairs due to the summer heat, but it's a large park with lush trees and a beautiful design, definitely worth a visit.FromSGD 171
Hot spring
Very Good1194 Reviews
Bugis Singapore|2.11km from city center
If you are looking for a convenient and comfortable stay in Singapore, V Hotel Bencoolen is a solid choice—especially for travelers who prioritize specific amenities and easy access to local facilities.
What I Loved:
Bidet Available in Room: Finding a room equipped with a bidet sprayer in Singapore can be a challenge, so having one in the bathroom was a massive plus for me. It added a high level of comfort and convenience that made the stay feel much more accommodating to my personal needs.
Prime Location near Mosques: The location is exceptionally convenient. It is situated within easy walking distance of local mosques (such as Bencoolen Mosque), making daily prayers and exploring the surrounding cultural sites entirely hassle-free.
What Could Be Improved:
Breakfast Selection: The only downside of my stay was the breakfast options. The buffet included pork bacon, which was a bit of a drawback for my dietary preferences. If you strictly require Halal-certified or pork-free dining, you might want to consider opting out of the hotel breakfast and exploring the numerous nearby Halal eateries instead.
Verdict:FromSGD 157
1896 Reviews
Singapore River Singapore|1.59km from city center
The lady on duty on the Singapore public holiday after the National Day was a bit crafty.
Wanted to charge us $100 for checking in at 14h00, one hour earlier than official checkin. The notices on the counter clearly mentioned it cost $25 for a one hour early checkin. We did not request an early checkin. Then came the carrot. The same lady offered one room with 4 beds instead of the two rooms we had booked with free early checkin. Nice try, but we were not falling for that old trick. My wife is Chinese and she sniffed a rat in that deal instantly when she realised we would be giving up a second bathroom and some privacy of interleading doors between the two rooms we had booked. Pretty sneaky lady that receptionist
Very convenient location along the river. Hotel has a leisure pool for a casual dip. Coffee and tea in the room, even a kettle but you guessed it, the only hotel I have ever stayed at that does not provide bottled water in the room. Msybe they thought the river is close enough to fill the kettleFromSGD 93
Very Good280 Reviews
Bugis Singapore|2.79km from city center
Pretty good location where it’s within walking distance from Bugis MRT, Nicoll Highway MRT and Lavender MRT stations.
Near to hotspot cafes in Arab Street and Haji Lane, lots of cafes around for good coffee and food.
Hotel room itself was not too bad. Comfortable for one night/short stay. Though you can hear what is happening along the corridor despite having door closed and locked (people walking/running, talking/laughing… all can be heard clearly).
Door latch in room was not in working condition too.
Requested for a quiet room on level 2 with windows via Trip.com, front desk claims they did not receive any request.
Generally, decent.FromSGD 88
Very Good1661 Reviews
Novena Singapore|4.21km from city center
Absolutely fantastic, and very affordable! Overall, it's a great value, and I highly recommend it. My stay far exceeded expectations; I was very satisfied with everything. The location is excellent, close to transportation hubs, making taxis and public transport super convenient. The room was spacious and tidy, with meticulous cleaning details. The bathroom had a separate wet and dry area, and the toiletries were well-stocked. The bed was just the right firmness, and the soundproofing was good, so it was quiet at night, ensuring a high-quality rest. The front desk service was patient and efficient, responding promptly to any requests. The entire environment was clean and comfortable. It's suitable for both short layovers and longer stays, definitely worth recommending to everyone.FromSGD 127
Great3397 Reviews
Orchard Road Singapore|3.66km from city center
I loved absolutely everything! It's trendy, stylish, and technologically advanced. In such a small space, they managed to fit everything necessary, even an ironing board and iron. The idea of a bathroom with a city view was interesting, and I was pleasantly surprised by the second-level loft bed for a child – it's very convenient, thank you! The double bed that expands is pure high-tech; I'm thrilled! The breakfasts were incredibly delicious, truly. All the activity zones were beautiful: the pool, restaurant, and gym. The hotel's location is simply amazing! Super convenient, right in the heart of Orchard Road, the main shopping street! All the best shopping malls are here! The best souvenirs are here! I'm delighted with this hotel and grateful for the warm welcome. It exceeded all my expectations. The rooms are a bit cramped, but that's typical everywhere in Asia. Singapore is amazing! ❤️🔥FromSGD 130
Very Good1126 Reviews
Lavender Singapore|3.73km from city center
Basically will book this hotel every weekend for my “me time”. Nice cafes and lotsa of good food around. Near to 2 mrt. Room is small but is cosy.FromSGD 84
Very Good712 Reviews
Geylang Singapore|4.46km from city center
Aside from being a ten-minute walk to the MRT station, taking nearly an hour to get to Sentosa (walking plus MRT), and the AC blowing directly on my head, there aren't many downsides. The cleanliness was decent, and the bathroom had a separate wet and dry area. My child mentioned seeing ants in the bathroom, but I'm nearsighted so I didn't spot them. There are many eateries nearby, including the famous frog porridge. In the mornings, you can even see several crates of large, vibrant green, lively frogs displayed outside their shop. If you accidentally disturb them, they all jump around.FromSGD 78
Great670 Reviews
Singapore River Singapore|1.12km from city center
The location, ambiance, and service were all great. The only downsides were the room size and facilities, which were a common issue for hotels in Singapore. For a hotel costing over 1000 a night, the toilet and shower were quite basic. However, the hotel's pool environment was lovely, and the staff's service was very nice.FromSGD 215
Gym
Very Good892 Reviews
Singapore Changi Airport Region Singapore|17.83km from city center
I arrived well after midnight, completely exhausted after my trip. If you’re arriving at Terminal 3 late at night, I personally wouldn’t recommend this hotel because it isn’t the most convenient option after a long journey. However, if you’re arriving during the day or in the afternoon, I think it’s a good choice.
Unfortunately, I ran into a small issue in my room. The TV wouldn’t turn off because the remote control wasn’t working properly. One staff member initially seemed a little frustrated and focused on explaining the hotel’s procedures. At that moment, I was extremely tired, hot from Singapore’s humid weather, and honestly just wanted to get some sleep rather than discuss the situation.
In the end, the only solution was to unplug the TV from the power socket, which the staff helped me do. Once he realized that was the only way to turn it off, the situation quickly settled down.
Thankfully, after that, everything changed. The bed was incredibly comfortable, and I fell into a deep sleep almost immediately. The staff I met the following morning were also very kind, friendly, and helpful, which left me with a much better impression.
Overall, my stay had a rough start, but it ended on a positive note. If you’re arriving during the day, I think this hotel is a solid option. If you’re arriving at Terminal 3 in the middle of the night, though, you may want to consider a hotel that’s closer or easier to reach.eFromSGD 217
Very Good636 Reviews
Singapore River Singapore|1.91km from city center
Good location. Walkable to public transport. Efficient check in. Nice room with all you need for stay. Love the gym area however some area are closed down for maintainece i suppose. Nearby hawker stall. It is a good stroll down the Robertson area if you want a quiet singapore experience.FromSGD 153
Great2615 Reviews
Marina Bay Singapore|1.61km from city center
## Lobby & Public Areas
Upon entering the lobby, you're immediately struck by the spaciousness. The high atrium feels airy and open, never oppressive. The overall architecture features strong, clean lines, and the geometric interplays have a distinct deconstructivist feel – great for photos.
The front desk layout is efficient, and check-in was quick, with almost no waiting.
## Breakfast
The variety is excellent, with Western, Singaporean, Indian, and other Asian stalls. There were also very friendly Chinese-speaking staff. The freshly prepared egg dishes and fresh juices were high quality. The dining area is spacious, so it never felt crowded or noisy.
## Room
I stayed in a club room this time, and the space was noticeably larger than hotels in a similar price range. The layout is expansive, not at all cramped, which is a rare find in land-scarce Singapore. The mini-bar, ironing facilities, coffee machine, and tea set were all comprehensive. The bathroom fixtures and amenities felt high-quality, and the oversized bathtub with bath salts was perfect for washing away a full day's travel fatigue.
## Service
Overall, the service was professional and understated. From the doorman to housekeeping, everyone was polite and measured in their approach – not overly fawning, but you still felt well-cared for. A special shout-out to the Korean lady at the 38th-floor club; even though she didn't speak Chinese, she communicated meticulously in English with a constant smile, which was both elegant and warm.
## Summary
High-end facilities, excellent service – perfect for guests who prioritize quality and spaciousness. I would definitely stay again.
### Complimentary Pacific Club Access:
I missed both afternoon tea and happy hour due to being out sightseeing. A reminder to fellow travelers checking in next time: definitely try to experience them!FromSGD 509
Very Good1597 Reviews
Sentosa Island Singapore|4.64km from city center
This time, I booked a deluxe sea-view room, and the window offers a direct view of the ocean. Plus, there's even an open-air cinema downstairs! 🎬
The pool area is also divided into two: the 7th floor has an adult pool, and the 3rd floor has a kids' pool, which is a big plus because it keeps everyone from being crowded together! It's perfect for someone like me who enjoys peace and quiet.
Coincidentally, it was my birthday 🎂 on the day I checked in. The hotel even prepared a small cake and a card for me – I was incredibly touched! 🥹🤍
In the evening, you can have dinner directly at the Rooftop on the 7th floor, and you can even watch fireworks while you eat! 🎆FromSGD 339
Very Good1913 Reviews
Orchard Road Singapore|4.52km from city center
Location is a bit remote, it takes at least 10 minutes on foot to get to the city and the MRT station. The hotel does provide a free shuttle bus, but it runs only about once an hour, seats are first-come, first-served, and the last bus departs as early as 7 something in the evening. So I couldn't really enjoy the free shuttle at all, since the times just didn't work for me. The room was clean and nicely designed. The staff at the buffet restaurant and bell service were friendly. However, check-in at the front desk was slow and the waiting time was long.FromSGD 128
Very Good2254 Reviews
Marina Bay Singapore|1.37km from city center
The location is ideal and easily accessible, near Funan IT mall and various shopping malls, as well as reachable by MRT and buses. The room is clean and facilities are complete, except that the air conditioner is centrally controlled and the room is still warm despite 23 degrees. Nonetheless, there is fan in the room to cool down. The lounge service is absolutely good. Overall, the hotel is recommendable.FromSGD 274
Great1717 Reviews
Chinatown Singapore|0.83km from city center
Overall, my stay was great. The hotel is conveniently located, making it easy to get around. The room was clean and tidy with complete amenities, and the soft bedding made for a very comfortable sleep. The bathroom had a separate wet and dry area, and the hot water supply was stable. The staff were enthusiastic, polite, and responsive. Breakfast offered a good variety of options and tasted decent. The environment was quiet, ensuring a good night's rest. It offers good value for money, and I would definitely prioritize this hotel for my next visit.FromSGD 461
Great2532 Reviews
Singapore Changi Airport Region Singapore|17.54km from city center
Extremely close to Terminal 3, and you can walk to Terminal 1 or take the Skytrain – super convenient! The room was quiet, not affected by planes taking off or landing. The hotel environment is great, very clean, and the room was comfortable. They even have drinking water available directly from the tap. The service was excellent and the staff were very friendly. All in all, fantastic! I highly recommend this hotel for anyone making their first stop in Singapore to see Jewel Changi or for airport shopping!FromSGD 264
Swimming pool
Great1518 Reviews
Marina Bay Singapore|1.58km from city center
Extremely satisfied! The front desk staff who spoke Chinese were very considerate and thoughtful, thumbs up! 👍 The hotel environment is also excellent, and the transportation is super convenient. The breakfast was very rich. Most importantly, two adults and two children under twelve could stay together, which perfectly met the needs of a family with two kids. The room view was first-class, and the service was attentive, detailed, and thoughtful. All the staff were very enthusiastic and polite when we came and went. Highly, highly, highly recommended!FromSGD 589
Amazing614 Reviews
Marina Bay Singapore|0.73km from city center
Front Desk: I booked four nights at Fullerton Hotel this time. As I booked quite late, the four days were split into three different reservations with two room types. Upon arrival at the front desk, we were greeted by a friendly lady with short hair and glasses. She was very helpful and actively tried to arrange a single room for us so we wouldn't have to switch, but due to the high occupancy, she couldn't make it happen. She informed us that we'd have to switch rooms after the first two nights, which we understood. A really great gesture was that this lady upgraded our room type for all four days. We had originally booked three nights in a Courtyard Club room and one night in a regular Suite. She managed to get us upgraded to Club rooms with impressive bay views. Especially on the second night, we stayed in a Loft Suite, which was huge and came with a terrace. We could sit on the terrace sofa and enjoy the bay night view and the Marina Bay Sands building. In the evening, the hotel even sent up champagne, chocolates, and fruit, which made my child incredibly happy! A big thank you to this short-haired front desk lady for giving us the opportunity to experience a better room type at the hotel! I won't comment on the other front desk staff; some seemed a bit aloof and haughty, haha!
Dining: The breakfast was comprehensive, with various Chinese, Western, and Indian options. My child particularly loved the laksa noodles and steamed egg custard, while I enjoyed the freshly made omelets. The old chef making the omelets was very versatile, speaking English, Chinese, and Japanese. I chatted with him, and he mentioned he used to be a Japanese chef. The omelets were delicious and could be loaded with many ingredients! Our room type included executive lounge access, but we were out exploring every day and only made it for afternoon tea once!
Room: The cleaning was meticulous, and we had turndown service every night. The bathroom was large, but the toothbrushes shed bristles, so we unfortunately had to buy two new toothbrushes from the 7-11 across the street.
Location: Unbeatable! You can tell from the photos. It's very close to Raffles Place MRT station, Marina Bay is right in front of you, and it's also a historic building. Just across the bridge is the Asian Civilisations Museum, and within walking distance are attractions like Clarke Quay and the Old Hill Street Police Station!
Overall Impression: The hotel had a lot of Western guests, and the service was Westernized, which was generally good! Finally, the hotel bill showed a charge of 26.98 SGD. I was in a hurry to leave and didn't check it carefully at the time. I only noticed the charge after returning home and wasn't sure what it was for, but since it wasn't much money, I didn't inquire further.FromSGD 602
Very Good563 Reviews
Chinatown Singapore|1km from city center
The location is very convenient, small but beautiful, with a small shopping mall next to it where you can eat and drink. You can walk to Chinatown, and there's a supermarket opposite for daily necessities. The connected buildings are very unique and are all restaurants and cafes. The whole street is very pleasant to walk along, and you can even see roosters, which is very interesting. The room also has a small water dispenser for daily drinking water, which I really liked. They also provide two pillows with different firmness options, and the bed was very comfortable!FromSGD 283
Great1466 Reviews
Orchard Road Singapore|4.38km from city center
The hotel environment is beautiful, like a resort in the city center. My children absolutely loved the outdoor pool and splash facilities. When they learned that it was one adult and two children staying, they thoughtfully pulled out the sofa bed so there were three beds in the room. Although the hotel is a bit old, the facilities are very well maintained, and I'd give the hardware a high score. The breakfast quality also met my already high expectations, with a wide variety of choices and excellent quality. There's a shuttle bus every hour to the busiest part of Orchard Road.
However, in terms of service, I'm only giving a 3. My disappointment lies with the check-in process. When we arrived by taxi, there was no greeter. At the check-in counter, there were three queues, with about three families in each. I picked one and waited for about 20 minutes to be served. At the time, I thought the efficiency here was a bit low, and there wasn't the usual welcoming smile or a glass of water like in other four or five-star hotels. While I was thinking this, a female manager walked back from a distance, looked at me with a cold expression, and asked, 'Are you not queuing? Look, everyone else is queuing.' Her unreasonable and unfounded accusation made me feel embarrassed and offended. Was this a stereotypical prejudice against Chinese faces? I explained in English, but she remained noncommittal. Instead, the staff member who was actually checking me in and understood the situation said 'sorry' to me. In short, this female manager's arrogance and discrimination marred my good impression of the hotel. I hope she sees this review.FromSGD 354
Great412 Reviews
Marina Bay Singapore|1.69km from city center
The room was very spacious, and with an extra bed, it comfortably accommodated two adults and two children. It's located in the business center, very convenient to the subway. The best part was the attentive customer service; they even noticed my child's glasses and left glasses wipes. They also provided a generous amount of mineral water daily. Housekeeping came twice, once in the morning and once in the evening. It was very clean and comfortable. The service here is much better and more thorough than Marriotts in China.FromSGD 648
Great1240 Reviews
Orchard Road Singapore|3.56km from city center
The room had a damp smell, which seems to be a common issue in Singaporean hotels. It was quite unpleasant the moment I walked in! However, the room size was relatively spacious for Singapore. On the first day of my stay, no one helped with my luggage to the room, which made me feel like there was some preferential treatment.FromSGD 379
Very Good1415 Reviews
Sentosa Island Singapore|4.6km from city center
Our original booking was for a deluxe garden room, but even before entering, the door was already very damp. Inside, there was a musty smell, and a lot of mold around the sink. Later, my husband went to the toilet and said there were many bugs... So he rushed to the front desk to report it... Afterward, they moved us to a larger room! But our family of three still felt a bit shaken... Although the lobby and pool are quite beautiful, we still won't be staying here again... We didn't even receive a complimentary greeting for our anniversary celebration... We had the highest expectations for this hotel, but it turned out to be the least satisfactory stay during our 9 days in Singapore, and the service was just mediocre! (The attached photos show the original room first, followed by the room we were moved to!)FromSGD 348
Great1174 Reviews
Marina Bay Singapore|1.61km from city center
This is the most satisfying hotel I've stayed at in Singapore. Its location is superb, right next to Raffles City shopping mall. The hotel has direct access to the mall and the MRT station. Even if the mall isn't open early in the morning, you can still access the MRT via the ground floor. Ya Kun Kaya Toast is in the basement, making breakfast very convenient. The MRT's East-West line connects to all major attractions, so it's incredibly convenient.
The hotel service is excellent. On our first day, the front desk helped us store our luggage, and by the afternoon when our room was ready, our bags were already in it. They offer turndown service every evening, which is a lovely touch. They proactively provide amenities for children, and the bedding is very comfortable. The view from the balcony overlooks Marina Square and the Merlion – it's absolutely amazing!FromSGD 548
Breakfast
Very Good212 Reviews
Lavender Singapore|3.68km from city center
I had to stay in Singapore for over 10 days. The room, although small, was clean, comfortable, and, most importantly, offered great value for money, perfect just for resting. My only complaint is about the shower, which has a fixed showerhead that isn't movable, making it a bit inconvenient. Other than that, everything else was fine. There are many restaurants downstairs, which is very convenient.FromSGD 98
Very Good569 Reviews
Bugis Singapore|1.93km from city center
Clean and classy hotel room. Right in the heart if the city. Easy to get around. Plenty of food & restaurants to choose from. Hotel staff are courteous and friendly. Especially Susan Tan at the reception desk. Thank-you, for granting us a late check-out. We will definitely be back here. And recommend our friends to stay here at A-Hotel Bugis.
Suggestion: It will be a huge added comfort use to instal a bidet spray next to toilet bowl.FromSGD 117
Very Good852 Reviews
Singapore River Singapore|1.63km from city center
The view from the window is just like a picture – choosing a riverside room was definitely a wise decision. You can see the Singapore River, its bridges, and Clarke Quay. Although the windows are sealed, the room's ventilation system is excellent; there's no stuffiness or strange odors. Singapore is humid, so I assume the sealed windows are to prevent the room from getting damp.
The location is central, offering a quiet escape from the city buzz while being incredibly convenient for transport. If you're traveling with elderly family members or children and need to take taxis, nearly every attraction is easily accessible from here. It's also fantastic for a leisurely stroll; the surrounding area has no super-tall buildings, just a historic and charming neighborhood. I absolutely love this kind of urban character.
The room, though small, has everything you need. While the room facilities and bedding might not quite meet five-star standards, and the single bed is a bit narrow, these are all acceptable given the numerous positives, haha! The front desk staff were lovely, and the buffet restaurant staff were very efficient. The egg pancake at the breakfast buffet was good, and dining outdoors was very pleasant. The room service staff were also quite decent. The bedding wasn't changed daily; during our three-day stay, they only emptied the bins and replaced the linen. As a traveler who enjoys immersing myself in local culture, this century-old building offers excellent value for money.FromSGD 173
Great467 Reviews
Chinatown Singapore|0.41km from city center
The Clan Hotel truly deserves a dedicated review, even from someone like me who rarely writes them. The hygiene is excellent, and our corner room had two massive windows. The metro station is right downstairs, and they provide complimentary snacks and drinks. While there's no bottled water, they offer a direct drinking water tap, tea cakes, and coffee. The front desk staff was incredibly nice; we checked in close to midnight and I left my phone at the front desk in a daze, but the lady kindly brought it up to our room. There's a small infinity pool on the 30th floor which is quite serene. I highly recommend this hotel for couples or families with older children exploring the city.FromSGD 292
Great923 Reviews
Orchard Road Singapore|3.65km from city center
This hotel is a century old, and apparently, even Charlie Chaplin stayed here. The suite is two-storied, with a very comfortable king-size bed on the second floor, a sofa bed in the living room, and a cot (too thin). There's one bathroom, though the shower stall is a bit narrow, the water pressure isn't great, and controlling the water temperature is a bit tricky.
The kitchen is well-equipped with a microwave, oven, pots, pans, and even a washer-dryer combo, along with laundry detergent – which was fantastic for refreshing our clothes daily.
There are two pools. The main pool has a rather steep slope and is 2.8 meters deep at its deepest point. There are no lifeguards, changing rooms, or showers; you either have to change in the lobby restrooms or go directly in your swimwear.
The service was excellent. They proactively helped with luggage. After checking in, I was told the room wouldn't be ready until 3 PM, but the front desk staff found me in the lobby before 3 PM, remembered my name, and gave me the key – that was a nice touch.
The hotel is about 800 meters from Orchard Road's ION, Isetan, and Jollibee. There's a FairPrice supermarket in Scott Square, which is a great spot to pick up local specialties. For affordable breakfast, there's Ya Kun Kaya Toast, food courts, and hawker centers nearby, but honestly, after a while, they all pretty much taste the same.FromSGD 215
Great155 Reviews
Marina Bay Singapore|1.82km from city center
Syukran you were soo welcoming and helped us make our stay perfect. Thank you for going out your way for us. The hotel pool was closed for maintenance and you directed us to a free pool to use round the corner in a different hotel which was beautiful. Thank you for making our trip great. From the Scotland couple. We still have your lighter and very grateful. 🤣 we were recommended this hotel by a past guest and we are glad to have taken the recommendation!
Thank youFromSGD 224
Very Good2194 Reviews
Queenstown Singapore|7.47km from city center
I specifically booked this hotel to attend a concert at Star Vista. It's only tens of meters away from the venue, so after the show, there was no need to rush back. The hotel room was very clean, equipped with toiletries and disposable slippers (though I'd recommend bringing your own for better comfort). The shower and toilet were separated, and the surroundings were very quiet, ensuring two nights of excellent sleep. The staff were friendly and could communicate in basic English. Since there was an available room, they allowed me to check in an hour early. Also, they didn't charge the 50 SGD deposit that Trip.com had warned me about. The housekeeping was very thorough; they even folded my pajamas neatly! 😃FromSGD 140
Very Good193 Reviews
Lavender Singapore|3.15km from city center
The hotel is clean, modern, and cosy, with comfortable rooms and friendly staff who were always helpful and welcoming. Despite being in a lively area, the hotel provides a relaxing atmosphere for a short getaway. Overall, it was a great staycation experience, and I would definitely recommend Hotel NuVe Urbane to anyone looking for a comfortable and convenient place to stay in Singapore.FromSGD 102
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