Getting around Singapore is easy with an EZ-Link Card. Instead of preparing cash or buying a ticket for every journey, you can simply tap your card when taking the MRT, LRT or public bus. The card can also be used for payments at many participating shops, restaurants and other merchants across Singapore.
What Is an EZ-Link Card?
The EZ-Link Card is a rechargeable contactless stored-value card used mainly for public transport in Singapore. You add money to the card and the correct fare is deducted whenever you travel.
You can use an EZ-Link Card for Singapore’s MRT, LRT and public bus network. EZ-Link and SimplyGo EZ-Link cards are also accepted at many participating retail merchants across Singapore.
For travelers, the main advantage is convenience. You do not need to calculate the fare before every MRT or bus journey. Just make sure the card has enough value and use the same card when tapping in and out.
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EZ-Link Card vs SimplyGo EZ-Link Card
You may see both EZ-Link and SimplyGo EZ-Link while travelling in Singapore. Both can be used for MRT, LRT and public bus fares, but they work slightly differently.
Card | How It Works | Best For |
|---|---|---|
EZ-Link Card | Traditional card-based stored-value system | Travelers who prefer a simple physical card |
SimplyGo EZ-Link Card | Account-based EZ-Link card connected to the SimplyGo system | Travelers and commuters who want SimplyGo features |
Singapore Tourist Pass | Special EZ-Link card with unlimited eligible public transport rides for a fixed period | Visitors taking many rides each day |
Singapore’s traditional card-based ticketing system continues to operate alongside SimplyGo and is expected to remain available until at least 2030.
One difference is that a SimplyGo EZ-Link card does not show the fare charged or remaining balance directly on MRT and LRT fare gates or bus readers. You can check your balance through supported ticketing machines and SimplyGo services instead.
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EZ-Link Card Price
A standard adult EZ-Link or SimplyGo EZ-Link Card sold through official ticketing channels normally costs S$10.
Cost | Amount |
|---|---|
Total Purchase Price | S$10 |
Initial Travel Value | S$5 |
Card Cost | S$5 |
Refundable Card Cost | No |
The S$5 card cost is non-refundable, while the other S$5 is available as stored value for eligible transport journeys or payments.
Prices may be different for special-design cards, cards sold through selected retailers or limited-edition versions.
Where to Buy an EZ-Link Card
Vending machine EZ-Link at Changi Airport
Read full article: https://en.syfaganjarstory.com/places-to-purchase-ez-link-card-at-changi-airport/
The easiest place to buy an EZ-Link Card is at an MRT station. SimplyGo EZ-Link cards are available from SimplyGo Ticket Offices and Ticketing Service Centres at selected MRT stations and bus interchanges.
You may also find EZ-Link cards at:
- Selected 7-Eleven stores
- Cheers stores
- Buzz convenience stores
- SimplyGo vending machines
- Selected retail outlets
If you are arriving at Singapore Changi Airport, you can buy an EZ-Link Card before heading into the city. Cards may be available from Changi Recommends stores and ticketing facilities near Changi Airport MRT Station, making it easy to get one before taking the MRT or public bus.
Availability, card types and designs may vary by location.
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How to Use an EZ-Link Card on MRT, LRT and Buses
Using an EZ-Link Card on Singapore public transport is simple.
For MRT and LRT:
- Tap your EZ-Link Card at the fare gate when entering the station.
- Take the train to your destination.
- Tap the same card again when leaving the station.
- The correct distance-based fare will be deducted automatically.
For public buses:
- Tap your EZ-Link Card on the reader when boarding.
- Tap the same card again before getting off.
- The fare will be calculated based on the distance travelled.
Always use the same card for both entry and exit, or when boarding and alighting from a bus.
🚇 Pro Tip: Save the Singapore MRT Map on your phone before your trip. Check the MRT line, interchange station and nearest exit before starting your journey.
Where Else Can You Use an EZ-Link Card?
EZ-Link is not only for transportation.
EZ-Link and SimplyGo EZ-Link cards are accepted by many participating merchants across Singapore.
Depending on the store, you may be able to use your card at selected:
- Restaurants
- Fast-food outlets
- Convenience stores
- Supermarkets
- Retail shops
- Entertainment venues
Participating merchants may include selected branches of McDonald’s, KFC, FairPrice, POPULAR, Decathlon and other businesses.
Acceptance can vary by branch, so look for the EZ-Link or SimplyGo payment logo before tapping.
How to Top Up an EZ-Link Card
You can add more stored value to your EZ-Link Card when your balance starts running low.
Common top-up locations include:
- SimplyGo Ticket Offices
- Ticketing Service Centres
- MRT ticketing machines
- Self-service ticketing kiosks
- Selected convenience stores
Supported ticketing kiosks may accept cash, local bank cards and selected foreign-issued payment cards.
Foreign-issued Mastercard, Visa and JCB cards may also be accepted for stored-value top-ups at supported machines. However, additional convenience fees may apply.
For most tourists, topping up at an MRT station is one of the easiest options.
Can Tourists Use the SimplyGo App?
The SimplyGo app provides services such as checking card details, balances and transaction history.
However, some SimplyGo account features require a Singapore mobile number or local identity verification.
Travelers using a foreign mobile number may still be able to use selected guest features, such as scanning a compatible card to check its details.
For most short-term visitors, checking and topping up an EZ-Link Card at an MRT ticketing machine may be easier than creating a full SimplyGo account.
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EZ-Link Card vs Singapore Tourist Pass
Do not confuse a regular EZ-Link Card with the Singapore Tourist Pass.
A regular EZ-Link Card deducts money from your stored balance each time you travel.
The Singapore Tourist Pass provides unlimited eligible MRT, LRT and basic public bus rides during its validity period.
Option | Price | Transport |
|---|---|---|
EZ-Link Card | S$10 including S$5 travel value | Pay for each journey |
1-Day Singapore Tourist Pass | S$17 | Unlimited eligible rides |
2-Day Singapore Tourist Pass | S$24 | Unlimited eligible rides |
3-Day Singapore Tourist Pass | S$29 | Unlimited eligible rides |
4-Day Singapore Tourist Pass | S$37 | Unlimited eligible rides |
5-Day Singapore Tourist Pass | S$45 | Unlimited eligible rides |
Multi-day Singapore Tourist Passes must normally be used on consecutive days.
The unlimited travel benefit mainly covers basic public buses, MRT and LRT services. Some premium, express or special transport services may not be included.
Which One Should You Choose?
Choose a regular EZ-Link Card if you:
- Prefer to pay only for the rides you actually take
- Are staying in Singapore for several days
- Do not expect to use public transport many times every day
- Want a reusable transport card
Consider the Singapore Tourist Pass if you:
- Plan to take many MRT and bus rides each day
- Are sightseeing intensively
- Prefer unlimited eligible public transport rides for a fixed period
🎡 Singapore Tip: Count how many MRT and bus journeys you expect to take each day before buying a Tourist Pass. If you only plan a few rides, a regular EZ-Link Card may cost less.
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EZ-Link Card vs Contactless Bank Card
You do not need an EZ-Link Card to use Singapore’s public transport.
Travelers can also pay with supported contactless bank cards and mobile wallets.
Payment Option | Top-Up Needed | Extra Cost to Consider |
|---|---|---|
EZ-Link Card | Yes | S$5 non-refundable card cost |
Singapore Tourist Pass | No during pass validity | Fixed pass price |
Foreign Mastercard or Visa | No | Foreign bank card admin fee may apply |
Mobile Wallet | No | Depends on the linked card |
Foreign-issued Mastercard and Visa cards may be charged an additional administrative fee for public transport use.
Your bank may also charge overseas transaction or currency conversion fees.
For a very short visit, tapping a contactless bank card may be the simplest option. For a longer stay or frequent transport use, an EZ-Link Card can be more convenient.
How to Check Your EZ-Link Balance
Your balance-checking method depends on the type of EZ-Link Card you have.
You can normally check the remaining balance using:
- Self-service ticketing machines
- Supported MRT ticketing kiosks
- SimplyGo Ticket Offices
- Selected SimplyGo app features
Travelers using compatible cards may also be able to scan the card through the SimplyGo app to check card details.
For SimplyGo EZ-Link cards, remember that the remaining balance may not appear directly on MRT fare gates or bus card readers.
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5 star
Great1158 Reviews
Singapore River Singapore|2.11km from city center
Before checking in, I communicated with the front desk and was able to check in early without any hassle, which saved me the trouble of dragging my luggage around. This was particularly thoughtful.
The room was much larger than I expected, with an open and unconfining space. The twin room layout was very comfortable, and there was a leisure sofa by the window where I could relax and enjoy the river and city views. The bathroom had a wet and dry separation, and the facilities were well-maintained, making the overall impression clean and tidy.
I especially want to commend the staff member Basravi. Their service attitude was excellent, they patiently answered all my questions, and handled things efficiently, leaving a great impression. The Grand Copthorne Waterfront Hotel Singapore's location is also convenient, with river views right outside the window, making it easy to get around and explore. Overall, my stay was very comfortable, and I would consider this hotel again next time I visit Singapore.FromSGD 208
Great2205 Reviews
Orchard Road Singapore|3.66km from city center
Located in the heart of Orchard Road, this hotel is a 3-5 minute walk from Orchard MRT station, with an underground passage directly connecting to ION Orchard. It's incredibly convenient for shopping, dining, and buying things, making its location a huge plus for anyone visiting Singapore for shopping.
The hotel is an established five-star business hotel, and the entire building is non-smoking, which is a great feature. For a Singapore hotel, the rooms are quite spacious, with standard rooms measuring 32 sqm. The bathroom is clean, water pressure is good, and the bed is comfortable. There's plenty of space to unpack luggage without feeling cramped. On the rooftop, there's an outdoor pool and a 24-hour gym – perfect for a relaxing swim after a day of shopping.
The hotel is famous for its Carousel buffet restaurant, where guests have breakfast. The food selection is extensive, covering Chinese, Western, and Nanyang flavors. There are many options like laksa, local toast, seafood, and desserts. Breakfast is served for a long period, so you don't have to rush even if you wake up late. Upgraded rooms come with executive lounge access, offering light meals and drinks all day. Some front desk staff speak Chinese, and they are very prompt with luggage storage and taxi bookings.
To be objective, here are the drawbacks:
Being an older hotel, the decor isn't brand new, but it's well-maintained for an established property. During peak season, check-in can be slow. Although I requested a high floor in my booking, it's not 100% guaranteed. Rooms facing the street or near the elevator shaft can have corridor noise, so if you're a light sleeper, remember to ask the front desk for an inner room. Late check-out is not supported, which is a rigid policy.
✨Useful Tips:
Prioritize requesting an inner, non-smoking room; if you want a high floor, try to check in early; there's a bus stop downstairs, making it convenient for taxis and the MRT; use the underground passage to ION directly from the hotel to avoid the heat.
Overall, it's not suitable for those seeking brand new, trendy decor, but its excellent location and spacious rooms make it great value for money for families or anyone visiting Orchard Road for shopping.FromSGD 189
Amazing1711 Reviews
Marina Bay Singapore|0.99km from city center
The hotel's facilities and services were impeccable. It was my mother's birthday during our stay, and they surprised her with a cake and upgraded our room to a suite, which I found incredibly touching. The infinity pool experience was superb; although we couldn't see the sunset due to hazy weather, the night view was absolutely captivating. We also visited the pool the next morning, and since there were very few people, I was able to swim without any obstructions for a long time, feeling like I had the entire massive infinity pool to myself. Before bringing my mother, I just wanted to try it out, but the experience far exceeded my expectations, so I would definitely love to come back again if I have the chance.FromSGD 803
Great2022 Reviews
Marina Bay Singapore|1.78km from city center
I'm incredibly grateful for the service provided by Hotel Manager Ben. On our check-in day, he learned it was my husband's birthday and generously upgraded us to a suite for free, along with complimentary breakfast and a birthday cake. It was such a wonderful surprise, making for an unforgettable night.
The location of Carlton Hotel is excellent, directly opposite Raffles City shopping mall and Chijmes. Everything is within walking distance, with plenty of restaurants and options for a drink or two in the evening. So convenient!FromSGD 199
Very Good2348 Reviews
Marina Bay Singapore|1.34km from city center
The hotel's location is extremely convenient—just an 800-meter walk to the Merlion, with the famous Funan Mall right downstairs. You can also easily stroll over to Clarke Quay for dining. The lobby looks grand and impressive, but the rooms are more on par with budget/express hotels back in China. There's definitely a gap compared to nearby luxury spots like the Fairmont, but of course, they aren't in the same price range either. I was just passing through on a layover, and it was perfect for a short transit stay. I even stumbled upon the F1 night race track while taking a walk downstairs, which was a pleasant surprise!FromSGD 201
Very Good922 Reviews
Chinatown Singapore|0.94km from city center
The hotel is well located and is very near to the mrt station. The staff are friendly and warm. Room is very clean and comfortable. The Plate restaurant staff are nice and friendly, especially Richard who serves with a personal touch . Nice stay!FromSGD 176
Amazing2416 Reviews
Marina Bay Singapore|1.47km from city center
Out of 6 nights in Singapore, we stayed 4 nights at PARKROYAL COLLECTION Marina Bay, Singapore and 2 nights in Sentosa. This downtown hotel is very close to the MRT, right next to Marina Square and Suntec City, making dining and shopping very convenient. It's also not far from Marina Bay Sands and the Merlion. From our room, we could see Marina Bay Sands, the Merlion, Supertree Grove, and the Singapore Flyer. At night, when the lights come on, the entire bay is beautiful. Having breakfast in the garden atrium, with the crisp chirping of birds, felt like living in a breathing garden.FromSGD 391
Great4205 Reviews
Marina Bay Singapore|1.49km from city center
This was my second stay at Swissotel The Stamford Singapore. It was much busier this time, and the price was significantly higher. Overall, it was very good. I'll probably stay here again next time. The breakfast was just average though; it could definitely use more options!FromSGD 341
Business travel
Very Good1868 Reviews
Bugis Singapore|2.32km from city center
It's a short walk to 7-Eleven, and the subway is only 10 minutes away. There's a bar and restaurant on the first floor, and one of the bartenders is super sweet! On the second floor, you can self-store your luggage or hail a taxi directly. Waiting for your ride in air conditioning is super convenient. The room was quite clean too. Overall, it's excellent value for money. They offer Chinese service, but sometimes if there's only one staff member, you might need to speak English. You need to swipe your card to enter the lobby at night, which feels very secure!FromSGD 147
Very Good7768 Reviews
Kampong Glam Singapore|3km from city center
The room is very small and compact. Toothbrushes, toothpaste, and slippers are all provided. There are tons of Indian guests, and there's a small Indian-run grocery store right outside where you can buy large bottles of water, though the minimum purchase is two bottles. It's a little over a kilometer from the National Stadium, which is quite convenient—you can easily walk back after an event ends. The breakfast options change daily, and the potato wedges and hash browns are delicious.FromSGD 132
Very Good1655 Reviews
Bugis Singapore|1.94km from city center
This hotel, Queen Hotel Singapore, has a really convenient location. It's close to everything, and you can walk to major attractions, which is great for tourists. The facilities are a bit old, but everything works fine and is perfectly acceptable. Before coming, I was worried about reviews mentioning a strange smell, but I didn't experience that during my stay; it was clean and tidy overall. What's rare is that the area around the hotel is relatively quiet, so I wasn't disturbed much at night. It offers good value for money and is worth recommending.FromSGD 136
Very Good3572 Reviews
Lavender Singapore|3.37km from city center
Great location, right next to the MRT station and very convenient for getting around. There is a hawker center downstairs with a wide variety of restaurants, including a Thai curry stall run by a Thai chef—authentic flavors, delicious, spicy, and full of traditional taste. The outdoor swimming pool is large, and there is also a fitness center. The bed was comfortable and the air conditioning was nice and cold. The elevators are a little bit slow.FromSGD 121
Very Good1047 Reviews
Singapore River Singapore|1.77km from city center
The Walkable Budget Stay: ”Mind-blowing! The hotel is in a quiet area, but not far from the shops and restaurants. The room was tidy and fresh, and the staff are polite and offer a warm smile.” its very good staying and booking here in 💖💕💓♥️😘🌺🩷🎊🎉😻🥰😘😋🤩🥳🤩🎊🎉FromSGD 135
Very Good885 Reviews
Singapore River Singapore|1.87km from city center
The room was decent and very affordable. It was very clean, and the location is excellent, near the Singapore River in the city center, close to Merlion Park and Clarke Quay. Public transportation is convenient, and the front desk staff were very enthusiastic and helpful. It's perfect for business travel.FromSGD 141
Great1827 Reviews
Orchard Road Singapore|2.1km from city center
The free luggage storage and rooftop pool are definite pluses, and overall the facilities are pretty good. However, the deluxe king room I was initially given had a very strong urine odor, which was quite disappointing regarding hygiene. I had to go back and forth with the front desk two or three times about this issue, which wasted a lot of my time. Eventually, Citadines Connect City Centre Singapore kindly upgraded me to a larger Loft room for free, and the new room was excellent and spacious, which I appreciated. Overall, the hotel's attitude in handling the problem was acceptable, but I hope Citadines Connect City Centre Singapore will strengthen its room cleaning and pre-check inspections in the future, as the first impression was really negatively affected.FromSGD 140
Very Good897 Reviews
Bugis Singapore|2.81km from city center
The hotel's location is good, about an 8-10 minute walk from Bugis MRT station, with plenty of dining options nearby. Across from the hotel is a green space, which is actually an Islamic cemetery, so those who mind should consider carefully. The room was generally clean and tidy, but small, similar to budget hotels in China. There's a swimming pool on the 4th floor.FromSGD 75
Family friendly
Very Good720 Reviews
Singapore Changi Airport Region Singapore|16.02km from city center
When we checked in, we were greeted by a lovely lady. We were all looking tired from our travels and seeing that, she gave us a complimentary upgrade to 2 queen beds. When we entered in the room it was soooo spacious! Please pass on my gratitude to this lady.
This hotel was definately in a walkable distance from Wild Wild Wet - water theme park and also a shopping mall so it was really convenient.
I chose this place as it was so near to the airport and we didnt have to travel to far as well.
Thank you for an amazing stay with you and we hope to be back soon.FromSGD 150
Great1893 Reviews
Orchard Road Singapore|4.03km from city center
Located at the quiet corners of Tanglin Road, next to MRT station just one station away to Orchard Road Shopping belts.
Next door to Tanglin Mall which has a few nice restaurants and bars + SevenEleven 24hours outlets.
Warm, attentive & professional front office staffs make one welcome and speedy check in seamlessly.
Lobby area have enough seating for guests while waiting for their business.
Good enough room & bath room size. Especially the bath cubicle and generous kig size bed.
Horizon Club Lounge was cosy but expected better quality foods & drinks items for afternoon tea & evening happy hours.
Breakfast was at the main restaurant is good size and foods varieties just nice.
Both Horizon Club Lounge & Main restaurant coffee machines their coffee tastes light seems diluted with more water ratios ...FromSGD 173
Very Good873 Reviews
Bugis Singapore|2.59km from city center
The location is very convenient, close to Bugis MRT station, and the area is lively, making it easy to find food and go shopping. 👍
Although the hotel is a bit old and the bathroom faucet was a little faulty, the room was very spacious – even with two large suitcases open, there was still plenty of room to walk around. It offers good value for money, and the hotel staff were okay.
Taking a taxi from the hotel to the airport cost less than 25 SGD.FromSGD 153
Very Good2623 Reviews
Sentosa Island Singapore|4.6km from city center
The biggest highlight of Village Hotel Sentosa is its great location, making it very convenient to visit Universal Studios without wasting time on the road. The hotel overall is minimalist and functional with no unnecessary flashy designs; the rooms are clean and tidy, fully meeting daily accommodation needs. There is an outdoor pool, but we were too rushed this time to try it out, leaving a small regret. The staff provided good service. It’s ideal for travelers specifically heading to Universal Studios Singapore, and the overall stay was wonderful.FromSGD 221
Great1262 Reviews
Bugis Singapore|2.46km from city center
Had a really pleasant stay at PARKROYAL on Beach Road. The hotel is in a convenient location, making it easy to get around Singapore and explore nearby attractions and dining spots.
The room was comfortable, clean, and well-maintained, with everything I needed for a relaxing stay. I especially enjoyed the overall atmosphere of the hotel — modern, welcoming, and comfortable without feeling overly formal.
The staff were friendly and helpful throughout my stay, and the service was attentive and professional. The facilities were also well-kept, making the hotel a great choice whether you’re staying for a short getaway or a business trip.
Overall, I had a very enjoyable experience and would definitely consider staying at PARKROYAL on Beach Road again. A comfortable hotel with a great location and good service.FromSGD 181
Very Good1164 Reviews
Orchard Road Singapore|3.46km from city center
Overall, my stay at Hotel Jen Orchardgateway was fantastic. The location is a major highlight—just a few minutes' walk to the Orchard Road shopping belt and the MRT station, making shopping, dining, and getting around extremely convenient. The room is quite spacious compared to similarly priced hotels in Singapore, impeccably clean, and features soft bedding for a very comfortable rest. The hotel also offers an outdoor pool and a gym, perfect for unwinding after a day out. The front desk staff were warm and polite, making check-in and check-out swift while offering plenty of great local tips. The breakfast buffet had a wide variety of options, covering both Chinese and Western dishes, and even included some local Singaporean flavors. Tucked away in a quiet spot amidst the hustle and bustle, the hotel offers a peaceful environment in the heart of the busy city with great value for money. Highly recommended for a vacation or short business trip to Singapore, and I will definitely choose to stay here again next time!FromSGD 152
Very Good1791 Reviews
Orchard Road Singapore|3.93km from city center
Orchard Hotel Singapore
Singapore Trip (8)
First and foremost, I was deeply impressed by the staff member, Sam, who greeted me warmly in Chinese during check-in and subtly clarified things. Although the room wasn't huge, it was clean and tidy. The lobby decor was bright and grand, and the hotel featured an outdoor pool and a gym. Right next to the hotel is a shopping street with a variety of dining and shopping options. Plus, bus stop 36 is right outside the hotel, offering direct service to Changi Airport. I stayed here for two nights and felt comfortable and relaxed!FromSGD 209
Very Good1389 Reviews
Marina Bay Singapore|1.3km from city center
Perhaps because lyf Funan Singapore promotes a co-living and connected concept, staying here gives you a little extra sense of warmth. You'll exchange friendly nods and greetings with people in the elevator and hold the door for each other, and there are lots of young people checking in. Every guest room door features a different graffiti design along with a small chalkboard, which is a really fun touch.
The check-out experience was also great—being half an hour or an hour late was totally fine, and free luggage storage is available. Plus, if you still have some time before your flight, you can comfortably hang out in the 4th-floor co-living space.
The hotel has washing machines and dryers right on-site at very reasonable prices—16 SGD includes both washing and drying for a super-large load. It's exceptionally convenient for business travelers.
Another thing I personally loved is that there’s no heavy artificial fragrance in the hotel. The rooms are clean and bright with a very sensible layout; although the room size isn't huge, the space is used very efficiently.
The location is also extremely convenient, with many of Singapore's major attractions nearby and within walking distance.FromSGD 166
Hot spring
Very Good2081 Reviews
Harbourfront Singapore|3.39km from city center
Greater than I expected! ❤️
I had a really good stay at Travelodge Harbourfront Singapore, and honestly, the hotel was greater than I expected.
First, let’s talk about the location. It’s located just opposite VivoCity, so everything is really convenient. The MRT station is about a 5-minute walk away, and if you’re looking for breakfast or a quick meal, you can easily walk over to VivoCity. There’s even a linkway connecting the hotel to the mall, which makes getting around so easy, especially after a long day outside.
The lobby is cozy and comfortable, with plenty of seating areas. The staff were also really nice and welcoming. I was especially glad that they kindly offered us an early check-in, which was really helpful.
The room is small, but honestly, it was good enough for two people. The highlight for me was definitely the bed — SO comfortable! I slept really well every night after a long day of walking around Singapore.
I also liked that the bathroom separates the dry and wet areas. And the shower pressure was surprisingly strong! After being out the whole day, having a good hot shower was one of the little things I really enjoyed.
They also provide bottled water, disposable slippers, coffee and tea, as well as some basic necessities tucked away in the drawers, which was convenient.
Overall, I had a really comfortable and pleasant stay here. I especially loved how comfy the bed was — after a long day out, coming back to a comfortable room and a good shower was exactly what I needed. ❤️
Would definitely consider staying here again the next time I’m in Singapore!FromSGD 125
Very Good1206 Reviews
Bugis Singapore|2.11km from city center
The hotel is right outside the MRT Bencoolen Station. It was raining when I arrived, but I didn't need an umbrella.
The amenities are quite basic.
I was grateful for the slippers.
There's no partition between the shower, toilet, and sink, and no curtain in the shower area. Every time I showered, the floor would get soaked, so I had to be careful to prevent water from reaching the sink area.
The TV worked on the first day but not from the second day onwards.
I don't know about other rooms, but my room's door didn't have a door guard or a chain. I guess it's probably not a big concern, though.FromSGD 128
1921 Reviews
Singapore River Singapore|1.59km from city center
THIS HOTEL IS CYLINDRICAL BECAUSE THEY'VE CUT EVERY CORNER!
I really wanted to like this hotel. The location is excellent and the pool and surrounding gardens are genuinely lovely. Unfortunately, what started out as a promising stay (from the photos) turned into one of the most unsettling hotel experiences I've ever had.
On my second night, at around 10pm, I encountered two men entering the rooftop pool on the 3rd floor. They asked me to hold the door open as I was returning to my room next door after a moonlit swim because they were laden with several carrier bags. I thought they were staff.
The following morning, around 8am, I returned for a sunrise swim and recognised the same two men. They appeared to have spent the night sleeping on the sun loungers. They were smoking and drinking - polishing off an entire bottle of whisky at around 10am. There was no staff presence and seemingly nobody had checked the pool area for approximately 12 hours.
I didn't feel safe swimming and reported what I had found to reception. Rather than feeling reassured, I was interrogated by reception staff and told there was no manager on duty. Their reaction was remarkably casual - they seemed fairly nonplussed, simply saying, ”We'll send someone up.”
What concerned me most is that the lifts are not guest-card activated, meaning anyone entering the bustling hotel lobby can gain access to all guest floors. My room was on the third floor, adjacent to the pool.
I later asked reception about the men. ”Oh yes, they're gone now.” No apparent apology, concern or urgency and still no manager available. When I left the following day, I specifically asked to speak to a manager and, once again, there was nobody on duty.
Unfortunately, lax security and two unidentified men bedding down for the night at the pool wasn't the only problem.
The thin mattress was so old and worn that the coiled springs were digging into my back, hips and elbows. The bedding was a scratchy brown blanket rather than a proper duvet. An enormous construction site next door started work at exactly 8am every day.
The pool itself has seen better days. The sun loungers were worn, tired, smelly and in need of replacement. Even the blue pool slide advertised by the hotel was bone dry and completely out of use.
There was no drinking water provided. When I asked for a bottle for the first night, I was told no. When I asked about a filtered water tap, I was told no - I could boil the kettle, drink the bathroom water or go to 7-Eleven. Their lackadaisical response was borderline laughable!
One final warning for non-smokers: cigarette smoke is a significant issue. The Level 2 corridors are thick with smoke which permeates the hotel. If you are sensitive to smoke, I recommend requesting Level 3 or above, which benefits from an open atrium allowing air to circulate. Smoking around the pool was also constant during my stay.
The Wi-Fi was patchy and there was absolutely no Wi-Fi around the pool.
The irony is that the hotel has a beautiful rooftop pool and an excellent location. I gave both 5/5 because they genuinely deserve it. But I gave the service 1/5 because the lack of security, staff presence and management response left me deeply uncomfortable as a solo traveller.
There wasn't a single corner of this hotel where I didn't feel like something had been cut back and, by the end, I couldn't help wondering whether I'd inadvertently booked myself into a budget youth hostel rather than a 3.5-star hotel, as advertised.
What makes this all such a shame is the hotel's potential. With its riverside views, excellent location, beautiful rooftop pool and gardens, this could be an exquisite venue with a complete refurbishment and, crucially, the right management team. The bones are there - it just desperately needs care, investment and proper management.
Beautiful location. Lovely pool. Enormous potential. Very uncomfortable stay.FromSGD 75
Very Good283 Reviews
Bugis Singapore|2.79km from city center
Pretty good location where it’s within walking distance from Bugis MRT, Nicoll Highway MRT and Lavender MRT stations.
Near to hotspot cafes in Arab Street and Haji Lane, lots of cafes around for good coffee and food.
Hotel room itself was not too bad. Comfortable for one night/short stay. Though you can hear what is happening along the corridor despite having door closed and locked (people walking/running, talking/laughing… all can be heard clearly).
Door latch in room was not in working condition too.
Requested for a quiet room on level 2 with windows via Trip.com, front desk claims they did not receive any request.
Generally, decent.FromSGD 90
Good1268 Reviews
Sentosa Island Singapore|4.92km from city center
The hotel is pretty good, with a very convenient location. Right outside, you'll find the shuttle bus stop, and down the stairs is Xylokastro beach. The hotel has a restaurant, making dining easy, and there's a small supermarket next door for convenience. The hotel environment is nice; if you book two rooms, they can be adjoining with a connecting door that opens. There's also a Chinese-speaking front desk staff member. Service, however, is a bit hit-or-miss. We stayed for two days and asked for an extra blanket countless times, but never received one.FromSGD 159
Very Good1754 Reviews
Novena Singapore|4.21km from city center
My stay at Hotel Royal Newton was nothing short of exceptional. From the moment I arrived, the warm and attentive staff made me feel genuinely welcome. The rooms were immaculately clean, spacious, and thoughtfully designed for comfort, with every amenity I could possibly need. The bed was incredibly cozy, ensuring a restful night's sleep after a long day of travel.
The hotel's dining options were a delightful surprise, offering a wonderful variety of delicious dishes prepared with care. The central location made it easy to explore nearby attractions, and the overall atmosphere struck a perfect balance between elegance and warmth. What truly stood out, however, was the impeccable service—every request was met with a genuine smile and prompt attention. Hotel Royal Newton exceeded all my expectations, and I wholeheartedly recommend it to anyone seeking a memorable and comfortable stay. I will certainly return.FromSGD 117
Very Good2194 Reviews
Bugis Singapore|2.11km from city center
It is well-known that hotels in Singapore are famously small and expensive. The advantage of Hotel Mi Bencoolen is its great location—it's right outside Exit B of the Bencoolen MRT station. There is a food court across the street in Lazada for convenient dining, and getting to Marina Bay and VivoCity is also very easy. The downside is that the rooms are truly tiny; if you are of a larger build or sharing with another person, it feels very cramped. Additionally, the soundproofing is extremely poor—so much so that there are quietness signs in the hallways, and any noise from the corridor can be heard clearly inside the room. Also, the room faces a parking lot, and the sound of every car going over the speed bumps is crystal clear, which heavily impacts sleep quality. Room cleanliness is acceptable. The bathroom only provides the absolute basics: bath towels, toothbrushes, and shampoo/body wash.
To sum up, Hotel Mi Bencoolen relies entirely on its location and price, but the physical facilities are genuinely subpar.FromSGD 120
Great3578 Reviews
Orchard Road Singapore|3.66km from city center
My friend and I had booked our rooms separately, so I sent an email the day before requesting rooms close to each other and as quiet as possible. Within 10 minutes, I received a polite reply from the desk manager, and they actually accommodated our requests—I was so grateful! 😆
The front desk staff were also very welcoming and pleasant.
On the morning of our departure, they promptly called a taxi for us right on the spot and even let us know the fare would be $21.5 in advance.
While the room was about as compact as a Toyoko Inn, we were able to open our cabin-sized carry-on luggage on the designated luggage rack above the hangers. It was fully equipped with all the essentials: an electric kettle, hair dryer, iron, refrigerator, and more. We couldn't hear any noise or talking from the adjacent rooms at all. If I had to pick just one minor issue, it would be that the air conditioning was a bit loud 😅, though that might just be because I'm a light sleeper. However, there were no unpleasant mechanical or motor noises, so I slept soundly through the night. The location near Orchard Station was also fantastic.
All in all, I'd definitely stay here again next time! 😊FromSGD 116
Gym
Great676 Reviews
Singapore River Singapore|1.12km from city center
I used the luggage storage service on both my check-in and check-out days, and the bellhops were incredibly kind, leaving a great impression. On my check-out day, when I went to pick up my luggage after sightseeing, I got caught in a sudden downpour. The staff told me, 'If you still have time before your flight, please feel free to rest in the lobby until the rain stops. It usually clears up in about 30-40 minutes.' This allowed me to avoid moving around in the heavy rain. The room was spacious enough to open my suitcase, and the cleaning was very thorough. The only minor downsides were that the water purifier and showerhead hook seemed old and weren't fixed securely, so I had to be a bit careful when using them. However, the air conditioning, which I was initially worried about, was adjustable, and I had a comfortable two-night stay. The hotel is right next to a subway station, with a bus stop nearby, and a shopping center and Clarke Quay are within walking distance, which was very convenient.FromSGD 196
Very Good938 Reviews
Singapore Changi Airport Region Singapore|17.83km from city center
The location is very convenient, right on the 4th floor of Jewel Changi Airport, only a five-minute walk from the airport. It has two floors, with many rooms on each floor. The rooms are very small; even though I'd heard they were small, I didn't expect them to be this tiny, even smaller than those I've stayed in Japan. The air conditioning in the room couldn't be turned up higher, making the room quite cold, and the duvet wasn't very dry. I can only say it was just bearable for a night.FromSGD 189
Very Good661 Reviews
Singapore River Singapore|1.91km from city center
Great hotel as usual, but the small details did make a difference. The room was great, and room service was quick and efficient! Appreciated the little complimentary amenities included too. Check-in was quick and easy, though front office did neglect to inform me on the check-out and breakfast timings, I had to ask and also had to confirm if my breakfast request was added to my booking. But all in all it was still a wonderful getaway. Highly recommend the potato salad, it’s goated!!FromSGD 160
Great2558 Reviews
Marina Bay Singapore|1.61km from city center
It was our first time visiting Singapore, and since we were traveling with two elderly family members and doing daily city walks, choosing a conveniently located hotel was an absolute must. After comparing several hotels around Marina Bay, I personally felt that the Pacific Club Suite at the Pan Pacific Marina Bay offered great value for money.
First of all, the staff member who handled our check-in at the lobby was an Indian gentleman who didn't speak Chinese. At first, I was a bit worried about the language barrier and whether we might get brushed off, but those concerns proved completely unnecessary. He was extremely professional; he used key words in his English that allowed me to grasp the main points easily. Moreover, his attitude was wonderful—patient, warm, and friendly. He handed us a detailed information sheet about the club lounge and patiently explained each item to us, which was truly reassuring.
Housekeeping was also very thorough. In addition to the regular cleaning, there was a turndown service: they replenished the drinks in the minibar, replaced used towels, neatly arranged our slippers, turned on the bedside lamps, and drew the curtains, creating a very cozy and welcoming atmosphere.
Finally, a special shout-out goes to the club lounge on the 38th floor. The selection of food for breakfast, afternoon tea, and evening cocktails was extensive and changed daily. Having stayed for 4 days, we were extremely satisfied with the dining experience. In particular, all the lounge staff were very proactive in introducing the daily menu, recommending the most popular dishes, as well as the specialty blended juices and mocktails. On our first day, they even walked us through the walking route from the hotel to the Merlion.
The thing that left the deepest impression on us was a tall, thin male server. He served us for all 4 days of our stay, proactively asking if we wanted a fresh cup of hot coffee when ours got cold, promptly clearing finished plates along with any used napkins, and constantly working hard to maintain a clean and tidy dining environment. I would like to express my heartfelt gratitude to him here, and I wish him smooth sailing in his career and a wonderful, happy life.FromSGD 458
Very Good1570 Reviews
Sentosa Island Singapore|4.64km from city center
We booked a room with a sea view, which is relatively spacious for Singaporean standards. The hardware and software facilities are both excellent. Overall, we are very satisfied.
For check-in, after exiting the MRT and taking the elevator down, cross the street to your right. You'll see a sign for 'Outpost,' but don't go upstairs. Instead, after crossing the road, turn left and walk straight. After passing a bus stop, there's a hotel exit. Walk past the bar, then through the lobby of another hotel to the parking lot. The hotel entrance is to the top left of the parking lot, on the 2nd floor. Check-in is on the 3rd floor, and the two ladies at the reception speak Chinese.
The service was genuinely good. Upon check-in, our luggage was brought to our room, and there were instructions in Chinese. We could choose five snacks (the popcorn was delicious!). When checking out, if you need to store luggage, you can leave it downstairs directly without having to bring it back up.
The room amenities were great. The toiletries were my preferred brand, and the room was incredibly clean. The sea view from our room, 615, was also lovely.FromSGD 229
Very Good2013 Reviews
Orchard Road Singapore|4.52km from city center
Decided to book this hotel at the last minute for our wedding anniversary, but it’s quite basic for a hotel near Orchard. Only a pair of toothbrush were given with no other amenities like shaver, cotton pads etc, so we had to get the necessities from the nearby 7-11. They also don’t offer bottled water in the room as there is a filtered tap in the bathroom. The corridors are especially long with many units closely positioned side by side. Staff is quite efficient and friendly. Complimentary carpark is given to all guests. Did not try the breakfast as Flip Coffee Roasters is just next door and we decided to try that.FromSGD 108
Very Good2297 Reviews
Marina Bay Singapore|1.37km from city center
After the summer holidays, taking advantage of a brief dip in prices before the Mid-Autumn Festival and National Day holidays, I went to Singapore for a two- or three-day business trip. Ctrip was having its 919 big sale at the time, and I snagged a pretty good deal on a pre-sale package for this hotel. I quickly booked two nights, September 15-16, only to find out they only release two reservation slots per day. Luckily, there were exactly four of us, so it worked out perfectly – any more and we couldn't have booked, any less and it wouldn't have been worth it. For pre-sale packages like this, if you have a larger group, you really need to pay attention to availability. As for the hotel itself, everything was decent, nothing spectacular. The main draw is its excellent location, not far from tourist attractions, and with convenient access to shops, supermarkets, and dining options nearby. The promotional price made it incredibly good value for money.FromSGD 227
Great1662 Reviews
Chinatown Singapore|0.83km from city center
Hotel Location:
Super convenient to get around, right next to the Chinatown MRT station! Situated next to Chinatown, you don't have to worry about late-night dining or getting around. The night market in the evening is also very lively.
Room Size:
I booked a king room. Overall, it was very comfortable and spacious for one person.
The room has a bit of a business hotel vibe, with great blackout curtains—perfect for the tropical rainforest climate.
Cleanliness:
Housekeeping came on time every day, and everything was very spotless.
They were quite generous with the Bacha drip coffee and TWG tea bags.
The first round of the minibar (included in the room rate) is free of charge.
A great selection of drinks, very thoughtful.
Breakfast:
Very hearty, featuring Chinese, Western, and Southeast Asian cuisines.
Wi-Fi:
The signal gets a bit weak during peak evening hours.
Service:
Overall, quite warm, attentive, and responsive to all requests.FromSGD 388
Swimming pool
Very Good977 Reviews
Singapore Changi Airport Region Singapore|13.28km from city center
Came here for our anniversary and it was such a good short getaway. Service was impeccable and the hotel room was super nice and comfy. They were very accommodating to our requests and staff were all really friendly. Pool was not as maintained as the rest of the spaces so that was the only downside but other than that, room service food was also really good. Another downside is honestly the location, it's really far but there's a shuttle bus to Changi city point and I think it'll be good for travellers who want to stay near the airport. Nonetheless, still highly recommend!FromSGD 190
Great1537 Reviews
Marina Bay Singapore|1.58km from city center
Dear Ritz-Carlton Management Team,
I would like to express my sincere appreciation for the exceptional service I received during my recent stay.
From arrival to departure, your team truly embodied the Ritz-Carlton gold standard.
Special thanks to:
- Concierge Team for your thoughtful recommendations and seamless assistance
- Front Office / Check-in Team for the warm and efficient welcome
- Club Lounge Team for your attentive and gracious hospitality throughout my stay
A special mention to Ms. Violet and Ms. Cora Reyee in the Club Lounge - both were outstanding. Their genuine warmth, professionalism, and attention to detail made my experience truly memorable. They anticipated every need and made me feel exceptionally well taken care of.
Thank you for creating such a remarkable experience. I will definitely return and highly recommend The Ritz-Carlton to friends and family.
Warm regards,FromSGD 592
Amazing629 Reviews
Marina Bay Singapore|0.73km from city center
I think this hotel strikes the perfect balance between location, service, and price. I always recommend it to friends visiting Singapore for the first time.
The bayside rooms offer fantastic views, but if you close the curtains, it doesn't really matter... The real charm of this hotel, in my opinion, lies in its ambiance, excellent service, prime location, and fantastic breakfast spread.
And don't forget the amazing spa within the hotel! It's a perfect place to unwind after a long day of walking.
Navigating to the subway station via the underground passage can be a bit confusing, so I recommend walking above ground. You can also easily walk to Clarke Quay, which is a departure point for river cruises.FromSGD 417
Very Good573 Reviews
Chinatown Singapore|1km from city center
Loved the stay!!! Had filtered water on tap in the room, screen casting, and offered free breakfast buffet which was pretty nice. The pillows were really nice, a bit longer than usual which made it super comfy to sleep with and quite firm (not super super soft, but really nice if you like soft pillows). The shower and water pressure was amazing, enjoyed the tub and the toilet had a touch screen bidet. Seriously enjoyed myself this weekend! Really good for the price.FromSGD 303
Great1472 Reviews
Orchard Road Singapore|4.38km from city center
A Pleasant Stay at Shangri-La Singapore – 7/10
We had a pleasant stay at Shangri-La Singapore. The hotel has a beautiful environment, spacious grounds and a relaxing atmosphere. The room was comfortable, and the overall experience was good.
The staff were polite and helpful, and the hotel offered a peaceful setting away from the busy city. However, there are still a few areas that could be improved to make the guest experience even better.
Overall, we enjoyed our stay and appreciated the hospitality. It was a good experience, and I would rate it 7 out of 10.FromSGD 342
Great401 Reviews
Marina Bay Singapore|1.69km from city center
LOVE, LOVE, LOVE this hotel. The hotel is located by the Esplanade metro station and can be accessed through a covered walkway/pedestrian pathway with restaurants on both sides. The reception area was a bit narrow, but very comfortable with lots of seating and good air conditioning (so important in July). We had a king room that was very spacious with a large bathroom and soaking tub. Our room faced the pedestrian walkway, so the view was not exceptional, but go up to the pool to get a fantastic view of the bay. Breakfast (served at Beach Road Kitchen) buffet was out of this world - there was a huge variety of food options from cuisines all over the world. I spoke to a few locals (while waiting in line for my omelette) and learned that many come for staycations because of their amazing breakfast. The best part about this hotel, however, was the service. We were warmly greeted each time we step into the hotel and I have to give a big shout out to the manager at Beach Road Kitchen as well as Mr. Kael Loong, Executive Sous Chef. They kept the restaurant running smoothly and despite the crowds, everything flowed beautifully. My son and I spent 6 weeks in Asia and stayed in a lot of hotels (including the St. Regis - twice), but this one was the BEST by far.FromSGD 491
Great1328 Reviews
Orchard Road Singapore|3.56km from city center
I was very satisfied with the location, cleanliness, and room facilities. Even though Grand Hyatt Singapore is in a bustling area, the stay didn't feel cramped or noisy at all. I had emailed the hotel a month in advance, hoping for a room not on a corner, not near the elevator, and with a decent view, and received a positive reply. However, upon arrival, I was told only corner rooms were available. Perhaps because it was my birthday, the front desk lady tried her best to find another option. After a twenty-minute wait, a quiet room was finally found, but it was on a lower floor with no view to speak of. Seeing the room was pretty good, I let it slide.
During check-out, the Southeast Asian front desk staff was very cold. I smiled and greeted her warmly, but she didn't even say hello. She took the room card and just said, ”finish, you can go.” I only found out when the deposit would be refunded after I asked, let alone any pleasantries like ”have a good trip.” This kind of attitude is hard to encounter even in a third-tier city in China, and I'm not sure how it's tolerated in a star-rated hotel. I hope Grand Hyatt Singapore can train its staff on their attitude to treat guests from all countries equally.FromSGD 332
Very Good1423 Reviews
Sentosa Island Singapore|4.6km from city center
Great location, clean hotel, and it really gives off that resort vibe!
【Room】
It had a unique and interesting layout, haha!
Both the bathroom and the room were spacious! The ceilings were super high! We had a very comfortable stay!
However, the bathroom door is quite see-through—you can pretty much see silhouettes through it. Keep that in mind if you're sensitive about privacy.
It didn't bother me much, though, and the place was so spotless that I was totally satisfied overall!
【Staff】
I thought this hotel didn't offer Japanese support, so I was pleasantly surprised to find a few staff members who could speak a bit of Japanese!
Generally speaking, all the staff here were very kind and thoughtful, making our stay truly pleasant. Thank you so much!
That said, since we checked in quite late, there weren't any Japanese-speaking staff around, and the front desk agent spoke pretty fast English, which gave me a bit of a hard time, haha.
By piecing together the general vibe and a few recognized words, I barely managed to figure out what they meant, lol.
Smartphone translation apps weren't all that helpful either.
If you're not confident in English, just mentally prepare yourself! Haha.
【Location】
USS (Universal Studios Singapore) and the S.E.A. Aquarium are within walking distance! A shopping mall packed with restaurants and more is super close by! Naturally, there are convenience stores and Starbucks nearby too! Palawan Beach and Siloso Beach are just one stop away on the complimentary resort tram for hotel guests.
Anyway, the location was fantastic!
【Amenities & Facilities】
We didn't use them extensively, but the complimentary drinks and snacks were well-stocked!
At first, I couldn't figure out which one was the kettle because it looked like a coffee machine, lol.
Also, for some reason, one thing was broken and couldn't be used, which was a bit disappointing...
On the bright side, the hotel pool was reasonably sized and very refreshing! Definitely check it out if you're visiting in the summer!
【Overall】
I was extremely satisfied!
If I ever get the chance to visit Sentosa again, I'd love to stay here!FromSGD 238
Breakfast
Very Good1166 Reviews
Lavender Singapore|3.73km from city center
A bit pricey but good hotel ,good enough for short stay not too far from the main tourist attractions 15 to 20 min ride. Singapore is very clean country and beautiful just hard to communicate they don’t really speak English well.FromSGD 82
Very Good730 Reviews
Geylang Singapore|4.46km from city center
Aside from being a ten-minute walk to the MRT station, taking nearly an hour to get to Sentosa (walking plus MRT), and the AC blowing directly on my head, there aren't many downsides. The cleanliness was decent, and the bathroom had a separate wet and dry area. My child mentioned seeing ants in the bathroom, but I'm nearsighted so I didn't spot them. There are many eateries nearby, including the famous frog porridge. In the mornings, you can even see several crates of large, vibrant green, lively frogs displayed outside their shop. If you accidentally disturb them, they all jump around.FromSGD 79
Very Good210 Reviews
Lavender Singapore|3.68km from city center
It was a pleasant stay for us. The room was very spacious, the beds were comfortable, and the amenities were excellent. The hotel was peaceful and not crowded, making it a great place to relax. Its convenient location near the bus station was also a big plus. Highly recommended!FromSGD 95
Very Good578 Reviews
Bugis Singapore|1.93km from city center
Some areas need to be improvise
1) SOUND PROOFing across the sections of all rooms - noise is unbearable at times and wall is so thin that every one can hear each other snores and yells from 930pm till 1.30 am or even worse at times till 5.30am
2) Walking alley towards to the hotel room is dirty
3) no coffee sachet top up along my stay for 6 days
4) wall of the hotel is dirty and stained
5) The hotel is open to commercial service worker to bring clients up to do something?
6) scores of people can come up without permission for visit and make noise and stay overnight ? security is quite bad and not safe at times
7) The greeters at the reception seems every morning tired to greet us good morning and seems sleepy-perhaps passed midnight shift till morning
8) Bedsheet stained with dots though i ask to change to a cleaner sheets but no changes at all but still the sameFromSGD 80
Very Good844 Reviews
Singapore River Singapore|1.63km from city center
The only minor inconvenience was the lack of mineral water in the room. Housekeeping was a bit slow; one day, the 'make up room' light was on early in the morning, but they didn't come until after 5 PM, which meant I couldn't nap in the afternoon. I visit this hotel frequently because it's very convenient for getting around; the bus and MRT are nearby, there's a park not far away, and a small shopping center across the street. Breakfast is okay, simple but filling. The porters at the entrance are very hardworking and always help with luggage when I come and go. I usually tip them 2 Singapore dollars as a thank you.FromSGD 156
Great472 Reviews
Chinatown Singapore|0.41km from city center
Four words to describe it: ”Decent, nothing special.”
Pros:
1. Convenient location.
2. Friendly for travelers with red-eye arrivals or late-night departures. They can arrange for you to use the showers and rest on the 30th floor, which is a big plus!
Cons:
1. I had already seen reviews mentioning dusty rooms beforehand. It doesn't seem to be a cleaning issue, but rather the materials used in the room itself attract dust easily. People with dust allergies should seriously reconsider!
2. If you return to the hotel after 11 PM and suddenly need to go to a convenience store, the closest one downstairs will already be closed. You'll have to walk a bit further to find one.FromSGD 292
Great952 Reviews
Orchard Road Singapore|3.65km from city center
This hotel is a century old, and apparently, even Charlie Chaplin stayed here. The suite is two-storied, with a very comfortable king-size bed on the second floor, a sofa bed in the living room, and a cot (too thin). There's one bathroom, though the shower stall is a bit narrow, the water pressure isn't great, and controlling the water temperature is a bit tricky.
The kitchen is well-equipped with a microwave, oven, pots, pans, and even a washer-dryer combo, along with laundry detergent – which was fantastic for refreshing our clothes daily.
There are two pools. The main pool has a rather steep slope and is 2.8 meters deep at its deepest point. There are no lifeguards, changing rooms, or showers; you either have to change in the lobby restrooms or go directly in your swimwear.
The service was excellent. They proactively helped with luggage. After checking in, I was told the room wouldn't be ready until 3 PM, but the front desk staff found me in the lobby before 3 PM, remembered my name, and gave me the key – that was a nice touch.
The hotel is about 800 meters from Orchard Road's ION, Isetan, and Jollibee. There's a FairPrice supermarket in Scott Square, which is a great spot to pick up local specialties. For affordable breakfast, there's Ya Kun Kaya Toast, food courts, and hawker centers nearby, but honestly, after a while, they all pretty much taste the same.FromSGD 249
Great153 Reviews
Marina Bay Singapore|1.82km from city center
Syukran you were soo welcoming and helped us make our stay perfect. Thank you for going out your way for us. The hotel pool was closed for maintenance and you directed us to a free pool to use round the corner in a different hotel which was beautiful. Thank you for making our trip great. From the Scotland couple. We still have your lighter and very grateful. 🤣 we were recommended this hotel by a past guest and we are glad to have taken the recommendation!
Thank youFromSGD 226
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For overseas visitors, this may not always be convenient.
To avoid leaving too much unused value on the card, add smaller amounts toward the end of your Singapore trip.
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Learn about Singapore visa requirements with Trip.com. Find out who needs a visa, how to apply, and explore travel tips, cheap flights, and hotel deals for your Singapore trip.
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