Brunei E-Arrival Card: Registration, Requirements and Tips
Brunei keeps its arrival process simple, but Filipino visitors still need to complete the free E-Arrival Card before entering. Philippine passport holders may stay visa-free for up to 14 days. Here is how to register through the INRS portal, prepare the right documents, and complete immigration and customs checks at BWN Airport.
What is the Brunei Arrival Card?
The Brunei Arrival Card, officially called the E-Arrival Card, is an online immigration registration form managed by Brunei’s Department of Immigration and National Registration.
It replaced the former paper Form 19 Embarkation and Disembarkation Form. The card collects information such as:
- Personal and passport details
- Arrival and departure information
- Flight, vehicle, or vessel details
- Accommodation address in Brunei
The portal uses the term Travel Cards in its menu, but the official document is called the E-Arrival Card.
The E-Arrival Card is free. It is not a visa, immigration pass, customs declaration, or guarantee of entry. Immigration officers still make the final decision at the border. Brunei Immigration has also warned travelers that it has not appointed paid agents to process the form.
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Do Filipino Travelers Need the Brunei E-Arrival Card?
Yes. Filipino travelers must register an E-Arrival Card before entering Brunei, even when using the 14-day visa-free arrangement.
The requirement applies to foreign nationals entering through:
- Brunei International Airport
- Land border checkpoints
- Ferry and sea entry points
It also applies to children and travelers making a short visit or same-day land border trip. Each traveler’s passport and travel information must be registered.
Who Does Not Need the Card?
The card is not required for:
- Brunei citizens
- Transit passengers who remain in the international transit area
- Passengers continuing to another destination without passing through Brunei immigration
If you leave the transit area, collect checked baggage, stay overnight outside the airport, or pass through immigration, you are entering Brunei and must complete the card.
The official launch notice confirms that the requirement applies to foreign nationals entering by air, land, or sea, with an exemption for passengers who transit without entering Brunei.
Do Filipinos Need a Visa for Brunei?
Ordinary Philippine passport holders can enter Brunei without a visa for a visit of up to 14 days.
You may need the appropriate visa or immigration pass if you:
- Plan to stay longer than 14 days
- Intend to work in Brunei
- Will study in Brunei
- Are entering for a professional assignment
- Have a passport other than a Philippine passport
Visa-free entry does not give permission to work. The Embassy of Brunei in Manila confirms the 14-day visa-free period for Philippine passport holders.
When Should You Complete the Brunei Arrival Card?
Complete the E-Arrival Card before arriving in Brunei.
Brunei Immigration encourages foreign travelers to register early but does not publish a strict rule stating that the portal opens only 72 hours before arrival. A practical time to submit the form is around three days before your trip, once your flight and accommodation details are confirmed.
Do not rely on completing it after landing. Airport internet access may be unreliable, and an incomplete registration may delay immigration clearance.
If your flight, departure date, or accommodation changes, you can update your existing Travel Card through the portal.
What to Prepare Before Starting
Have the following information ready:
- Valid Philippine passport
- Active email address
- Arrival and departure dates
- Flight number or vehicle details
- Brunei port of entry
- Hotel or accommodation name
- Full accommodation address in Brunei
- Return or onward travel information
For connecting flights, enter the flight number of the aircraft that will land in Brunei. For example, if you fly from Manila to Kuala Lumpur and then to Brunei, use the Kuala Lumpur to Brunei flight number.
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NO.1
How to Fill Out the Brunei E-Arrival Card Online
Step 1: Open the Official INRS Portal
Go to www.imm.gov.bn and select Register Now if you do not already have an account.
Avoid websites that request payment. Official registration is free.
Step 2: Create and Activate Your Account
Enter your email address and the requested personal information. Create a secure password and complete the account verification process.
A one-time password or verification code may be sent to your email. Check your spam or junk folder if you do not receive it immediately.
Step 3: Start a New Travel Card
Log in to your INRS account.
From the main dashboard:
- Select Travel Cards
- Click Create Travel Card
- Begin a new registration
Step 4: Enter Your Passport Information
Complete the Identity section using the information printed in your passport:
- Full name
- Date of birth
- Sex
- Place of birth
- Nationality
- Passport number
- Place of issue
- Passport expiry date
Enter your name exactly as it appears on the passport information page. Do not add nicknames or change the order of your name.
Step 5: Complete the General Information Section
Enter the additional information requested by the portal. Check every required field marked with an asterisk.
Use current and accurate information. Your details may be checked against your passport and travel documents.
Step 6: Add Your Travel and Accommodation Details
Enter your complete arrival, departure, and accommodation information:
- Mode of entry and departure
- Arrival and departure dates
- Flight, vessel, or vehicle numbers
- Port of entry and departure
- Country of departure and next destination
- Accommodation name and full address
If flying into Brunei, select Brunei International Airport (BWN) and enter the flight number that lands in Brunei. Use your confirmed itinerary and provide the complete address of your hotel, serviced apartment, private residence, relative’s home, or employer-provided accommodation.
Step 7: Review and Submit
Check the following carefully:
- Passport number
- Passport expiry date
- Full name
- Arrival date
- Flight number
- Accommodation address
- Departure date
Click Create or the available submission button. The portal will display your E-Arrival Card confirmation and reference number.
Save a screenshot of the confirmation and reference number. You may also keep a printed copy as a backup.
The official E-Arrival Card instructions show the registration, editing, and cancellation process.
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How to Correct an E-Arrival Card
If you entered incorrect information:
- Log in to the INRS portal
- Select Travel Cards
- Open Current Travel Card
- Select the relevant reference number
- Correct the information
- Click Apply Changes
- Save the updated confirmation
If you cancel your trip or need to remove the registration, open the card and select Delete.
Brunei Entry Requirements
Prepare the following before traveling:
- Philippine passport valid for more than six months from the intended entry date
- Completed Brunei E-Arrival Card
- E-Arrival Card reference number saved on your phone
- Completed BruHealth Arrival Declaration
- Confirmed return or onward ticket
- Hotel booking or complete accommodation address
- Enough funds for the trip
- Visa or immigration pass if staying longer than 14 days or traveling for work or study
- Supporting documents related to your travel purpose, if requested
Travel insurance is strongly recommended. Travelers entering under employment, study, dependent, or other long-term passes may have specific insurance requirements.
Secure Your Stay in Brunei
5 star
Very Good50 Reviews
Copenhagen Center Copenhagen|0.32km from city center
Absolutely perfect experience! The hotel's location is incredibly convenient, just a four or five-minute walk from the high-speed rail station. The food court across the street is also great. It truly meets five-star standards. They were very kind to assign us a high floor with an excellent view!FromAED 952
Great229 Reviews
Copenhagen Center Copenhagen|0.89km from city center
The location is decent, with the nearest metro station (central station) about a 10-minute walk away. If you rely heavily on public transport, it may not be the most convenient option. We paid a little extra to upgrade to one of the newer rooms on a higher floor, and it was well worth it. The room felt modern and refreshed, with plenty of space to comfortably open three medium-sized suitcases. The overall environment was excellent. If you book a city-view room, you may even catch the fireworks from Tivoli Gardens on selected days. The staff were also friendly, welcoming, and helpful throughout our stay.FromAED 1,493
Amazing47 Reviews
Copenhagen Center Copenhagen|0.31km from city center
Very good, near the train station, you can enter the park for free, children add 1500FromAED 2,788
Great52 Reviews
Copenhagen Center Copenhagen|0.51km from city center
Because the passport was lost in the Netherlands, I did not stay at this hotel. . . Because the reservation is a non-cancellable room, so I have consulted the customer service of Ctrip with the attitude of trying it out. The customer service actively helps the communication. Because the time difference is still not answered when the phone is not available, I will send a text message to me at the first time. The hotel agreed to deduct the first night's room rate and the rest was refunded. It was really unexpected and happy! Saved me more than 10,000 yuan in losses! I would like to thank Ctrip customer service and thank you for your understanding! I will definitely choose this hotel again next time! Thank youFromAED 1,595
Very Good114 Reviews
Copenhagen Center Copenhagen|0.65km from city center
We had a wonderful stay, the setting was incredible, and the staff were very helpful! However, the rooms could be a bit better soundproofed. We could hear guests in other rooms at bedtime.FromAED 1,295
Very Good112 Reviews
Copenhagen Center Copenhagen|1.23km from city center
It is a top designer hotel. The location has nothing to say. Super convenient.
Snacks and drinks in the minibar are complimentary, breakfast can be paid for on the 5th floor terrace, the service is great! Enjoyed the last night in Copenhagen!FromAED 1,829
Great115 Reviews
Copenhagen Center Copenhagen|1.62km from city center
The location and service are great. Everything is within walking distance or reachable by bike. The metro ride from the airport to the hotel couldn't be more convenient.
The receptionist, Mads, gave us the best restaurant recommendations! The breakfast was also very filling and never boring.
Thank you for a wonderful stay in Copenhagen.FromAED 1,334
Great105 Reviews
Copenhagen Center Copenhagen|1.72km from city center
We had a lovely stay at Admiral Hotel. The room was spacious and comfortable, although a few amenities were missing. The hotel is well-suited for both business and leisure stays, whether you’re traveling as a couple, with friends, or with family.
The location is very central, making it easy to explore the city. We especially enjoyed renting bikes from the hotel, which made getting around both fun and convenient.
The staff were friendly, welcoming, and always available to assist.FromAED 1,138
Great121 Reviews
Copenhagen Center Copenhagen|0.56km from city center
Really a lovely hotel. A bit pricey. I missed having a larger gluten-free selection at the breakfast buffet. The music in the lounge was too loud. The perfume in the lounge was too strong. Otherwise, fantastic service - beautiful rooms - and delicious breakfast.FromAED 1,357
Great199 Reviews
Christianshavn Copenhagen|1.25km from city center
My first stay here was great, so I booked another two nights with breakfast after returning from Norway. Everything else was perfect, but the breakfast was a huge letdown.
It ended up being the worst breakfast experience of my entire Nordic trip. Firstly, the ingredients weren't fresh. The fruits (watermelon, honeydew, pineapple chunks) and salad (cherry tomatoes) had spoiled spots. They looked okay on the surface, but tasted off once I ate them, forcing me to spit them out. I didn't dare touch them on the second day. It's a shame because this was the only place on my trip that had a chef making omelets fresh, and the food selection was quite extensive. It had the potential to leave a great impression, but the lack of quality control ruined it, leaving the worst impression instead. It's one thing for the fruit not to be freshly cut, but to serve items that have already gone bad, when a simple taste test could have prevented it, is baffling. It made me question the quality of all the other ingredients too.
Secondly, the waitstaff repeatedly walked past our table with empty trays, glancing but completely ignoring the dishes waiting to be cleared. Other tables, however, were cleared promptly. Perhaps our table wasn't close enough to the aisle, making it too much trouble for them? This was the only reason I'm deducting a point for service.
Overall, the hotel itself is excellent. I just can't recommend the breakfast.FromAED 1,060
Business travel
Very Good122 Reviews
Copenhagen|1.13km from city center
The hotel was really lovely and there was lots of hotel staff on hand ready to help if needed. Which i did on 1 occasion when my key card wasnt working the lift and i got stuck, they called out an engineer that day. Nust make sure that both you key cards work the lift. Also in the rooms just be awear that there is a small step up to the bathroom to stop room flooding, this is a design feature but east to stub toe (needs to be a sticker with a waring sign about small step). Mini bar in rooms are well stocked.FromAED 613
Very Good381 Reviews
Copenhagen|0.57km from city center
The hotel is super conveniently located, just a 5-minute walk from Copenhagen Central Station. The room itself was tiny, with just a bed and a clothes rack, barely enough space to open two suitcases, and no room for anything else. The bathroom was also very small, and the floor would get soaked after a shower. Our room was right outside the kitchen's back door, so it got really noisy at night when staff took out the trash. On the bright side, breakfast had a great variety, including hot food, and tasted good. The gym is in a separate building, which was a nice bonus.FromAED 392
688 Reviews
Copenhagen|1.19km from city center
About 15min walk from copenhagen central station, room had a kettle which was good! the shower area was right beside the toilet door so the floor will still get wet despite the shower curtain but can be easily solve with a floor towelFromAED 231
Very Good130 Reviews
Copenhagen Center Copenhagen|0.54km from city center
Absolutely, unequivocally fantastic! This place comes highly recommended for anyone on their first solo trip. I arrived super late, around 2 or 3 AM, and while it's a bit of a walk from the metro station, the streets were incredibly quiet, clean, and safe even in the middle of the night. No strange characters or homeless people around (I seriously love Denmark!). The hostel was brightly lit, and there was a front desk attendant, but I opted for self-check-in and headed upstairs. To my surprise, I got a whole room to myself! The view from the window overlooked a beautiful lake. As my first time staying in a hostel alone, this left a really great impression! (Tip: make sure your padlock is wide enough; mine was too small to fit).FromAED 133
Very Good109 Reviews
Copenhagen Center Copenhagen|0.08km from city center
The hotel is located in city center easy to reach any things within 10-15 mins next to tivoli park and square. The room condition was excellent and clean staff was friendly and helpfulFromAED 619
Very Good104 Reviews
Copenhagen|1.44km from city center
Overall, a very nice hotel! The transportation is super convenient, really close to both the subway and train stations. We booked a harbor-facing room; it was very clean and tidy (though a bit small), with good ventilation and natural light, and the view was absolutely beautiful. Breakfast was decent too.FromAED 577
Very Good174 Reviews
Copenhagen|1.03km from city center
We are a couple, that spent a long weekend in Copenhagen, we decided to stay here because was close to the train station (10 min walking). The room is ok, and the bathroom has a small shower but very clean.FromAED 325
Great123 Reviews
Copenhagen Center Copenhagen|0.14km from city center
The location is unbeatable: steps away from civic landmarks, cultural attractions, and vibrant shopping streets. Whether you’re sipping coffee on the terrace surrounded by greenery or heading out to explore, the hotel offers the perfect blend of modern comfort and old-world atmosphere. It’s ideal for travelers who want to immerse themselves in both the history and the pulse of the city.FromAED 820
Very Good72 Reviews
Copenhagen Center Copenhagen|0.42km from city center
Huge hotel. Had a long walk to my room. Super comfortable bed but it took up most of the room spacFromAED 598
Good305 Reviews
Copenhagen Center Copenhagen|0.63km from city center
The hotel's location is excellent. It's about a 1km walk to the city center, a few hundred meters from the train station, and very close to the river. Copenhagen isn't a huge city, so most places are easily accessible on foot. The cleanliness was decent, but the room was quite small, especially the bathroom. There's a lounge area on the ground floor where you can play cards, eat, chat, or watch TV, which is a nice touch. After check-out, luggage storage is self-service and costs 60 DKK for 6 hours or 80 DKK for 24 hours.FromAED 296
Family friendly
Great40 Reviews
Copenhagen Center Copenhagen|0.21km from city center
Had a really pleasant stay at Ascot Hotel during our trip. The location was very convenient, making it easy for us to explore the city and access nearby transport, food, and attractions. The room was clean, comfortable, and well maintained throughout our stay.
What we appreciated most was the cozy atmosphere and the thoughtful facilities provided, which made us feel relaxed after a long day out. The staff were also friendly and helpful whenever we needed assistance.
Overall, it was a smooth and enjoyable experience, and we would definitely consider staying here again on our next visit. Highly recommended for travelers looking for comfort, convenience, and good service.FromAED 618
Very Good234 Reviews
Copenhagen Center Copenhagen|0.56km from city center
I booked a room and Pon arrival he assured me it was a very small room and he could offer at a discounted rate he invented to a magnificent fantastic room. Sounded good and it turned out to be a very standard double bed in a small room with no sofa, no chair, no nothing extra. Too late now to change back as we wanted to go to bed. I wonder what the other room was like they offered on homepage.
Breakfast was charged 50 DDK extra if not reserved day before. No information on this, so just had to pay.
Coming back to room late night, no cleaning had been done. I asked and they said it must be requested day before. Information was in the elevator about this. I checked and no information in elevator. Oh, then it is in the room. I checked, no information in the room. However, on the side of the wardrobe I finally found a QR code. If you scanned it, you would get all kinds of information about the hotel and rules. Who has heard of such expectations on any guest anywhere? requesting cleaning in an international hotel??? Reception siad they missed on informing. They said it is Scandic standard and I should know, as if I am expected to be Scandic frequent guest. Rubbish! They say it is for the environment. What environmental gain you get from not making a bed was not explained.
I said I expected free breakfast for all issues. In the end, they charged me for that too. For clarity, I have traveled weekly as an international businessman for 30+ years to 123 countries. Never heard such ******** from a hotel reception.FromAED 821
Great202 Reviews
Copenhagen|4.36km from city center
Very nice hotel and we were very happy that we have stayed in Comwell. The room & bathroom were big. Beds were comfortable with thick blankets to keep us warm. We love the breakfast the most, with very good selections.FromAED 498
Great242 Reviews
Copenhagen|0.65km from city center
Convenient hotel 5mins from central station. Lucas and team friendly at reception. Happy to help. Lovely decor and good breakfast included. Great find as a 4star with a souvenir shop opposite and eateries nearby.FromAED 896
Amazing40 Reviews
Copenhagen|0.86km from city center
I stayed here on a solo trip! The room was adorable with a sloped ceiling and a window that felt like an attic room, and I had such a wonderful time. I could see seagulls and the morning sun from the window, making it so cozy that I just wanted to relax at the hotel. The wooden floorboards were also lovely, and it felt like I had my own little room, allowing me to travel as if I were living there, which made me very happy. Above all, the reception staff were incredibly kind, and I really felt the warmth of Danish people. It's about a 10-minute walk from the central station, but it's in the opposite direction from Strøget and Nyhavn, so be aware that you'll have a bit of a walk to get to the tourist spots!FromAED 748
Great62 Reviews
Copenhagen|0.66km from city center
The hotel is right down the street from the metro/train station. From there you can go anywhere. The staff was friendly and courteous. The wine hour was such a fun way to end your day or just to take a break before heading out again. We arrived early expecting to use the luggage storage amenity and we're pleasantly surprised to see they had our room ready. The breakfast was the absolute best!!!
Fresh pastries, bread, fruit, eggs, pancakes, cereal, 6 types of milk plus more.FromAED 686
Great109 Reviews
Copenhagen Center Copenhagen|0.82km from city center
I was thinking that I could wash clothes during the journey, so I decided this service apartment. I personally don't recommend it, although it's not bad location. But if you take luggage, the stairs are very difficult to walk. The room was clean, but the kettle was dirty. All equipment was very simple. The lights in the hall were so low that each of us hit. Then there was no front desk, we booked with Trip.com, and we did not receive a confirmation email. When you arrive at the hotel, you have to call yourself to ask how to get in.FromAED 541
Great113 Reviews
Copenhagen Center Copenhagen|0.97km from city center
Great location - very close to centre of the city and food market. Staff is really helpful. There is also good lobby and bar inside the hotel. The size of standard rooms is really small so it will be inconvenient for tourist with a lot of suitcases)FromAED 652
Amazing42 Reviews
Copenhagen Center Copenhagen|0.99km from city center
15 - 20min walk away from main attractions. There’s a lake in front of hotel that’s nice.
Hotel drop off point are stairs to go in, take note if you are taking heavy luggage. No aircon in hotel only fan that you can’t adjust speed.
Additional bed for kid charge at 300kr per night.
Family bicycle available for rent at 600kr per day.
Happy hour with free drink from 5-6 pm daily.
Artistic interior and nice garden. Also creepy artwork on the wall.
Overall not bad experience, some staff are friendly some are not.FromAED 694
Great42 Reviews
Copenhagen Center Copenhagen|1.49km from city center
The room was tiny, old, and there was nowhere to put my luggage. The hotel entrance had steps, which made it very inconvenient to carry my bags up myself. The elevator in the side building was extremely small and old. When I checked out, the elevator wasn't working, so I had to carry my luggage down from the second floor. The carpet in the hotel hallway was so old it smelled.
The hotel's location is excellent, and the front desk service was quick and helpful with luggage storage. Other than that, there's nothing much to praise.FromAED 563
Gym
Very Good843 Reviews
Copenhagen Center Copenhagen|0.74km from city center
Great hostel in an excellent location. It’s within walking distance of Copenhagen Central Station, Tivoli Gardens, and many of the city’s main attractions, which made exploring the city easy.
What stood out most was how much there is to do inside the hostel. If you arrive before check-in or have a late flight, train, or bus after check-out, there are plenty of spaces to relax, work, or socialize. There are games, a rooftop area, a gym, and several common spaces, so waiting never feels like a waste of time.
The hostel is clean, modern, and has a friendly atmosphere. Lockers are available for luggage storage for an additional fee, which is convenient if you want to explore the city without carrying your bags.
Overall, I had a great experience and would definitely stay here again. Highly recommended for solo travelers, couples, and groups visiting Copenhagen.FromAED 120
Very Good115 Reviews
Copenhagen Center Copenhagen|0.16km from city center
The location is excellent and convenient for going anywhere. Although it is close to the downtown area, it is relatively quiet at night and there are no problems at all. The room is very small, like a Japanese business hotel, but it is not a problem for Japanese people.
The breakfast had a small selection and not many vegetables, but the taste was not bad. The Danish pastries were especially delicious.
Opinions may differ on whether it is good value for money, but considering the local prices, I felt that it was not bad at all.FromAED 870
Very Good173 Reviews
Copenhagen|1.51km from city center
The hotel is conveniently located not far from the old town, and you can reach the central train station within a 30-minute walk. The room decor is a traditional old European style, and the size is just right. Being on a high floor, the view is naturally good. The service was excellent; they even granted my request for a late check-out. In terms of amenities, following European tradition, there were no toothbrushes or slippers, but a hot water kettle was provided.FromAED 845
Very Good109 Reviews
Copenhagen Center Copenhagen|0.31km from city center
The location is quiet and close to the TIVOLI Playground and the Carlsberg Art Gallery. The size of the room is relatively cramped, but the hotel rooms in downtown Copenhagen are very small. The overall warmth and comfort of the hotel, and the same hotel management group operation of SP34, the overall design is good.FromAED 713
Very Good206 Reviews
Copenhagen|0.69km from city center
This hotel is located super close to Copenhagen Central Station, just a two-block walk away, which makes the location incredibly convenient. It's also really easy to get to the pedestrian street and City Hall Square, and it's not a long walk to the canal boats either.FromAED 522
Great137 Reviews
Copenhagen|1.22km from city center
Really great hotel for a weekend getaway. Perfect location near the main train station for easy access and then walking distance to most thing copenhagen has to offerFromAED 774
Great174 Reviews
Copenhagen Center Copenhagen|0.34km from city center
Great hotel in city center adjacent to Copenhagen central railway station. Nice room and overall a great service. Breakfast was delicious. If you need to stay in a central location across Tivoli and within a short walking distance from the Walking Street then I can highly recommend staying at Copenhagen Plaza.FromAED 659
Very Good151 Reviews
Copenhagen Center Copenhagen|0.82km from city center
I recently stayed at the Scandic Spectrum for 4 nights. On the positive side, the hotel is quite new, exceptionally clean, well-kept, and boasts a really beautiful, modern Scandinavian design.
However, the arrival experience was incredibly frustrating. If you arrive before their strict 4:00 PM check-in time, be prepared: there is absolutely no complimentary luggage storage. Instead, they direct you down to a basement parking area with paid storage lockers.
To make matters worse for anyone traveling with family, the lockers are way too small to fit standard family-sized suitcases. When we realized that renting multiple lockers would cost virtually the same amount as just paying for an early check-in, we felt completely backed into a corner and paid for the early room. It really felt like a deliberate setup designed to squeeze extra profit out of arriving guests who have no other choice.
While the property itself is lovely, this overly transactional, nickel-and-diming approach leaves a very poor first impression. If you have an early arrival, budget extra for the hidden costs or look elsewhere.FromAED 1,240
Great111 Reviews
Copenhagen|2.42km from city center
Location is quite far away from train station, Ok for summer but not when snowy! One thing to mention is we bumped into a very beautiful wolf when we walked back to the hotel one night. Breakfast is Ok if you are a healthy style preferably. One thing very inconvenient is the two doors of the hotel are both staircase and so it will be very bad when you have a heavy luggage to carry.FromAED 692
Great103 Reviews
Copenhagen|0.46km from city center
Came here based on a recommendation from Xiaohongshu, but I have to say it's more about looks than functionality. The design is really strong, but the actual room functionality for staying here is pretty mediocre. I wouldn't recommend it for business travelers. The room is very dark, only suitable for a leisurely stay. Overall, this hotel feels like it's all style and no substance.FromAED 727
Swimming pool
Very Good104 Reviews
Copenhagen|1.31km from city center
There should be more accurate information about the distance between the Central Station and the Hotel. It must be more than 3km, or at lest feels like this, especially when walking through the narrow and bumpy streets full of people on Saturday evening. Also, it would be nicer if the Hotel stops emailing me so many times before my check-in and after my checkout.FromAED 440
Great61 Reviews
Copenhagen|0.59km from city center
From the moment I arrived at the hotel, the front desk service was impeccable. They were very friendly and assisted me with everything, especially Santiago and Jonas.
The hotel has a great location and the area is quiet.
The breakfast offered is good, and you can freely help yourself to water, coffee, or herbal teas.
They offer luggage storage where you can leave your bags after checking out.
I stayed in a single room; although small, it was sufficient for me. The bathroom had shower gel, shampoo, and a hairdryer, which was a nice touch. My main issue was that the room got a lot of sun and there was no air conditioning.
Otherwise, everything was perfect. If I return and my budget allows, I'd definitely stay again.FromAED 542
Very Good235 Reviews
Copenhagen Center Copenhagen|0.85km from city center
Location is perfect and around 10 minutes walk from the train station.
I paid for an upgrade to the Heaven Rooms which was located on the the 9th floor with great view!
The service and kindness of each of the people in the front desk was worth mentioning.
Two disadvantages:
1. Breakfast was ok, but for the price you pay they could have add some more options, although the view was amazing!
2. The price of the lockers is quite high and unexpected until you see it in the front desk.
Other than that it was great and well recommended!!FromAED 366
Great91 Reviews
Copenhagen Center Copenhagen|0.12km from city center
The room was very clean and convenient. We didn't purchase breakfast, but the hotel offered Too Good To Go (TGTG) surprise bags, which solved our breakfast needs for a small cost. The location is super convenient, just a short walk to tourist attractions, and there's a Burger King and 7-Eleven nearby. You can see the TGTG surprise bags I got during my two-day stay – they were very generous!FromAED 756
Very Good225 Reviews
Copenhagen|0.54km from city center
This is an older hotel, but all the common areas, including the lobby, restaurant, and corridors, are beautifully decorated. There's even a small garden next to the restaurant, which makes having breakfast there quite pleasant. The room itself is a bit small, and there's no kettle, but the lobby offers free hot water. It's clear they've made efforts to update and improve things to keep up with the times. The breakfast, however, was just okay – the simplest of all the hotel breakfasts I had on this trip, though the bread and cheese quality was decent. So, based on the common areas, it could easily be a 3-star, but the room itself is probably more like 2-star at best.FromAED 309
Great274 Reviews
Copenhagen|1.45km from city center
We really enjoyed our stay at CityHub. We arrived at the hotel early in the morning with hopes to drop off our luggage, we were instead offered a ‘hub’ straight away! The bathrooms and saunas were absolutely lovely, and the beds were very comfy. I enjoyed having a space to stand up within the hubs, and the ability to change the lighting and the music.
Overall, I would recommend cityhub to anyone looking for a stay in Copenhagen. You pay significantly less than what you would in a typically hotel, for what I could argue is better service and better quality.FromAED 387
Very Good47 Reviews
Copenhagen|0.55km from city center
The staff was nice and location was good. That’s it! We picked- and paid extra- for a superior double room, and the room was nothing like the pictures! Everytime we’d sit on the sofa, the seats would slide. The bathroom smelt really bad at times. There was a massive crack on the ceiling and the floor was all stained. The shower head wouldn’t screw properly. But essentially, we thought we’d paid for a nicely decorated spacious room with big windows and it was nothing like that. When we spoke to reception, the lady said “Oh you saw the rooms on the right side, you had one on the left side”. Well, maybe put some pictures of the left side so we know it’s a lottery?FromAED 550
Very Good238 Reviews
Copenhagen|0.66km from city center
The location is excellent, about a 10-minute walk from Copenhagen Central Station! The shared kitchen, bathrooms, and showers are all clean, and they regularly refill the shampoo and body wash. You can also get cool lemon water in the lounge on the ground floor. The cushions on the bed were by HAY, and the lighting was very stylish. The room was a bit small, but I spent a lot of time in the shared kitchen and lounge, so I was happy with it!FromAED 276
Great40 Reviews
Copenhagen Center Copenhagen|0.18km from city center
Good location, close to metro station only cross the road. Close to many tourist attractions.
Staffs are very nice and try to help as much as they can. Only minis point is it’s a bit noisy at night and early morning if you get the room face to the main road.FromAED 740
Very Good105 Reviews
Copenhagen Center Copenhagen|0.31km from city center
Beautiful, modern and cozy design. Location is near the city center but it's a 10 min walk from the metro. Service is great, love the happy hour drinks. To be honest the room design is nice but not too user friendly particularly the bathroom. Would've loved more towel racks and surfaces to put stuff in the shower. During our stay there was also construction so the shower was very weak. Wasn't too pleased with that.FromAED 857
Breakfast
Very Good44 Reviews
Copenhagen|0.66km from city center
Excellent value for money hotel. Very well located, just a few hundred meters from Central Station and Tivoli Gardens in the Vesterbro district. The rooms are very clean and the beds are comfortable. They offer a delicious breakfast buffet at a very reasonable price for Copenhagen. The staff is very friendly. They also have bike rentals at a good price and a free luggage storage service. I would definitely stay here again.FromAED 546
Good136 Reviews
Copenhagen|0.68km from city center
Overall nice experience. Stayed in a room for three. Hotel is very close to København H station, just 2 mins walk. There is always someone at the front desk 24 hours a day to assist us. The room was clean, and the bed was very comfortable, one extra pillow provided. I especially liked the security chain on the door, which made us feel safe.
However, the hotel also had some downsides. Since we visited in January when the weather was very cold, the heating in the room was insufficient, making it extremely chilly inside. I sneezed every morning from the cold.
And, the bathroom door facing the bed, every time when someone goes to the bathroom mid night, the bright light in the bathroom was blinding. The shower space in the bathroom was also small, and there was no waterproof barrier on the floor to prevent water from spilling out, the entire bathroom floor was slippery after showering.
There were three of us, but the hotel only provided two towels and three paper cups, with no toothbrushes or toothpaste. We have to buy it from the front desk for 30dkk. We were also surprised to find that even storing our luggage at the hotel required a fee of 40dkk per hour, so we went to the train station, where we could store our luggage for 24 hours for just 90dkk.
If the hotel could resolve the heating issue, I would still recommend it based on its price and convenient location.FromAED 500
Very Good90 Reviews
Copenhagen|0.62km from city center
It is convenient for tourists which is located opposite to Central Station and Metro station nearby. Room is tidy. Toilet and shower room for each floor is not enough so you need to spend time waiting. No lift to put your luggage upstairs but can store them at their basement with fee.FromAED 298
Very Good114 Reviews
Copenhagen|0.67km from city center
I stayed recently with my husband for 2 nites. The WiFi is non existent. We were allocated the attic room, maybe cos of that the wifi signal is v bad. The signal keeps dropping that it gets so frustrating we end up using our own data. Informed reception twice but it’s of no use, nothing is being done to rectify the issue.
The only saving grace of this hotel is the location which is near train station.FromAED 659
Very Good119 Reviews
Copenhagen|0.44km from city center
Location was the best part, exactly 5 minutes walk to the station. Everything else was so-so but comfortable. The receptionist guy that check me up was so nice and there were free chocolate available too.
The room was small, and it could be a bit loud if u go a window facing the street but they provided ear plugs.FromAED 630
Very Good107 Reviews
Copenhagen|0.61km from city center
Breakfast: great! Although there are not many varieties, but the taste is good
Location: Located in the city center, it is convenient to go anywhere
Service: Overall, there is no discrimination against ChineseFromAED 889
Very Good50 Reviews
Copenhagen|0.86km from city center
My daughter and I stayed for 5 nights and had a wonderful vacation, enjoying every moment of it. From the very first day, we felt completely at ease. The cleanliness, peaceful atmosphere, and warm welcome made being here one of the best parts of our holiday.
The hotel is very clean, safe, and its location is perfect. You can walk to Tivoli, the main shopping street, and the train station in just a few minutes. I can't imagine a better location for exploring Copenhagen.
But what truly makes this hotel special are its staff. The entire team at reception was incredibly friendly, genuine, and helpful. Their pleasant conversations and sincere approach always made us feel so good. We didn't feel like guests; it was as if we were staying with long-time friends.
If we ever come back to Copenhagen, we wouldn't hesitate to choose Savoy Hotel again. A heartfelt thank you to the entire team for making us feel at home. ❤️FromAED 443
0 Reviews
Copenhagen|4.69km from city center
The waiter greeted very well and explained the hotel facilities. The location is a bit far away. It would be more convenient to have a private car. The two people gave a large family room. There are two supermarkets nearby. It is very convenient to replenish. The washing machine room also provides washing powder and hangers. The kitchen is large and well-equipped. There are tableware to share. Very suitable for family travelVery Good56 Reviews
Copenhagen Center Copenhagen|0.46km from city center
The stay was good. Recommend to others. Front desk officers were attentive and friendly.
Set-back head up information for other travellers - I were informed by front desk officers if airport transport reservation requested thru them would cost a trip would cost 299kr, and charge much more if I get a taxi myself off the street.
Hotel front desk did the booking for me. But when I reached airport, 354kr (without a receipt) was charged by the taxi driver instead of 299kr. Lesson learned - a written confirmation is highly recommended, to avoid any dispute. Especially when you don’t want anything to delay your flight!!FromAED 466
53 Reviews
Copenhagen|0.8km from city center
The room was spacious and the bed comfortable. However, the closet was small and inconvenient. A hairdryer was provided. There were two beautiful lamps, but nowhere to plug them in. One power outlet didn't work, leaving only one functional outlet to charge a phone. A mini-fridge was also present, but there was no available outlet for it. The TV had a poor signal, though YouTube was accessible. The shared bathroom was very clean, with plenty of hot water, soap, and shampoo. Cleanliness was perfect; our towels were changed.
There was no physical staff at the front desk. We encountered an issue with the entry code, which was resolved via the doorbell's intercom system. This place is definitely geared towards tech-savvy guests! I had internet access but no phone signal to receive the SMS confirmation required for online check-in. Luckily, they assisted us via the intercom, and we managed to sort everything out.FromAED 268
Brunei Customs Tips for Travelers
- Declare alcohol: Non-Muslim travelers aged 17 or older may bring up to 2 bottles totaling 2 liters and 12 cans of beer at 330 ml each. Alcohol must be declared and for personal use only. The allowance can be used once every 48 hours.
- Declare all tobacco: Brunei has no duty-free tobacco allowance. Cigarettes must be declared, with duty currently charged at BND 0.50 per stick.
- Declare large amounts of cash: Report cash or negotiable instruments totaling BND 15,000 or more, including the equivalent in foreign currency.
- Carry medication properly: Keep medicine in its original packaging and bring your prescription or doctor’s letter, especially for controlled medication.
- Never carry illegal drugs: Brunei imposes extremely severe penalties for drug offenses. Do not carry bags or packages for other people.
Tips for Filipino Travelers
- Complete your Brunei E-Arrival Card before going to the airport.
- Register only through www.imm.gov.bn.
- Do not pay an agent for the free arrival card.
- Save your reference number offline.
- Complete the separate BruHealth Arrival Declaration.
- Complete Philippine eTravel within 72 hours before departure.
- Use the final flight entering Brunei when completing the form.
- Keep your return ticket and hotel booking available.
- Check that your passport has more than six months of validity.
- Declare alcohol, tobacco, controlled items, and BND 15,000 or more in cash.
- Check your permitted stay before leaving immigration.
- Do not overstay the 14-day visa-free period.
FAQs About the Brunei Arrival Card
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Do Filipino travelers need a Brunei Arrival Card?
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