Batam Arrival Card Guide: Requirements and Online Registration

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Batam Arrival Card

Entering Batam is now easier with the All Indonesia Arrival Card. Instead of completing several separate declarations, Filipino travelers can submit their immigration, customs, health, and quarantine information through one free online form. This guide covers the registration process, entry requirements, QR code, and arrival procedures.

❤️ Pro Tip: When planning your trip, consider booking your flights Manila to Batam and Batam hotels early to secure better rates and more choices.

What Is the Batam Arrival Card?

What Is the Batam Arrival Card?

The form commonly called the Batam Arrival Card is officially named the All Indonesia Arrival Card or simply All Indonesia. “AIAC” is not the official name used by the Indonesian government.

The system became mandatory at Batam’s international seaports on September 1, 2025. Since October 1, 2025, it has been required for passengers arriving from abroad at all Indonesian airports and seaports.

All Indonesia combines four declarations in one system:

  • Immigration information
  • Customs declaration
  • Health declaration
  • Animal, fish, and plant quarantine declaration

Travelers who complete All Indonesia normally do not need to submit a separate Indonesian electronic customs declaration. The form is free and is not a visa.

✈️ Pro Tip: If you are planning a trip soon, look for flights to Batam early so you can get better prices and more schedule options.

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Do Filipino Travelers Need the Batam Arrival Card?

Yes. Filipino travelers arriving in Batam from another country must complete the All Indonesia Arrival Card.

The requirement applies to:

  • Foreign visitors, including Philippine passport holders
  • Indonesian citizens returning from abroad
  • Adults and children
  • Travelers arriving by ferry or international flight

Each traveler must be included in an individual or group declaration, including accompanying children.

Do Filipinos Need a Visa for Batam?

Filipino citizens using an ordinary Philippine passport can generally enter Indonesia visa-free for eligible tourism visits of up to 30 days. Therefore, most Filipinos visiting Batam for a short holiday do not need to buy a Visa on Arrival.

The visa-free stay:

  • Is valid for up to 30 days
  • Is free
  • Cannot be extended
  • Cannot be converted into another type of stay permit

Travelers must present a passport valid for at least six months and a confirmed return or onward ticket. The Philippines remains on Indonesia’s official list of visa-free nationalities.

If you plan to stay longer than 30 days or travel for purposes not covered by visa-free entry, apply for the appropriate Indonesian visa before traveling.

🎁 Book Cheap Flights with Trip.com | Best Hotel Deals in Batam | Buy a Indonesia eSIM in Advance

When to Complete the All Indonesia Arrival Card

When to Complete the All Indonesia Arrival Card

You can submit the form starting three days before your scheduled arrival in Indonesia and until your arrival day.

However, it is better to complete it one or two days before traveling. This gives you time to check your passport, ferry, and accommodation information before submission.

For example, if you will arrive in Batam on Friday, you can start completing the form from Tuesday.

🏨 Pro Tip: Don’t forget to look for Batam hotels near major attractions to make your sightseeing more convenient!

What You Need Before Completing the Form

Prepare the following information:

  • Valid Philippine passport
  • Active email address
  • Arrival date
  • Ferry or flight information
  • Batam arrival port or airport
  • Hotel name and accommodation address
  • Return or onward travel details
  • Health information requested in the form
  • Details of goods that must be declared
  • Information about animals, fish, plants, food, or related products you are carrying

Enter all information exactly as shown on your passport and booking documents.

🎁 Book Cheap Flights with Trip.com | Best Hotel Deals in Batam | Batam Car Rental Deals

How to Fill Out the Batam Arrival Card Online

1. Open the Official All Indonesia Website

Visit the official All Indonesia portal or download the official All Indonesia mobile app.

The application is completely free. Avoid websites that charge a service or processing fee.

2. Select Foreign Visitor

How to Fill Out the Batam Arrival Card Online

Choose the option for “Foreign Visitor” and change the language to English if needed.

Register or sign in using your email address. Foreign visitors may need to enter an OTP sent to the registered email address.

Step 3: Enter Your Personal, Passport, and Visa Details

How to Fill Out the Batam Arrival Card Online

Enter your information exactly as shown in your passport:

  • Full name
  • Passport number
  • Nationality
  • Date of birth
  • Gender
  • Passport expiry date
  • Arrival and departure dates

You will also be asked, “Do you already have a Visa or Stay Permit?”

  • Select Yes if you already have an e-VOA, Indonesian visa, KITAS, KITAP, or another valid stay permit. Enter the visa or permit number.
  • Select No if you are a Filipino tourist using Indonesia’s 30-day visa-free entry.

Check all passport and visa details carefully before continuing.

Step 4: Add Your Travel and Accommodation Details

Provide the requested transportation and accommodation information:

  • Mode of transport
  • Flight number
  • Purpose of visit
  • Port of arrival
  • Hotel or accommodation address

If Bali is your first entry point in Indonesia, select I Gusti Ngurah Rai International Airport (DPS).

For a connecting journey, enter the flight number of the final flight that lands in Indonesia. For example, if you fly from Manila to Singapore and then Singapore to Bali, enter the Singapore-to-Bali flight number.

Enter the name and full address of your first accommodation in Bali. If you are staying with family or friends, use the complete address provided by your host.

Step 5: Complete the Health, Quarantine, and Customs Declarations

How to Fill Out the Batam Arrival Card Online

Answer every declaration truthfully based on your health, baggage, and the items you are bringing into Indonesia.

The declaration section may ask about:

  • Current symptoms or recent health conditions
  • Recent travel history
  • Animals, fish, plants, seeds, fruit, meat, or related products
  • Restricted or prohibited items
  • Commercial goods
  • Goods exceeding the duty-free allowance
  • Excess alcohol or tobacco
  • Large amounts of cash
  • Electronic devices that require customs or IMEI registration

Some products may require inspection, permits, or supporting certificates. If you are unsure about an item, declare it and ask an officer upon arrival.

For passengers arriving by air or sea, the customs declaration is already included in All Indonesia. You do not need to complete the old separate electronic customs declaration.

Step 6: Submit the Form and Save Your QR Code

Review your passport, visa, flight, accommodation, and declaration details before submitting the form.

Once submitted, the system will generate a QR code. Take a screenshot, download the confirmation, and save a copy offline. If you submitted a group application, confirm that every traveler is listed correctly and arrives together.

Secure Your Stay in Batam

5 star

6/101 Reviews
Sekanak Raya|6.56km from city center
Riahi by Swiss-Belhotel features an outdoor swimming pool, garden, a private beach area and terrace in Belakangpadang. The property provides room service and a concierge service for guests.All guest rooms features air conditioning, a fridge, a microwave, a coffee machine, a bidet, free toiletries and a desk. Every room has an electric tea pot and a private bathroom with a shower and a hairdryer, while some rooms will provide you with a kitchen equipped with a stovetop. At the resort each room has a closet and a flat-screen TV.At Riahi by Swiss-Belhotel you'll find a restaurant serving Indonesian, Pizza and Seafood cuisine. Vegetarian, dairy-free and halal options can also be requested.Hang Nadim International Airport is 43 miles away.
FromPHP 32,073
9.2/10Great576 Reviews
Batam Center|1.05km from city center
New and gorgeous hotel close to One Batam Mall that felt luxurious. Best part of our stay was the front office service (thank you Bibiana) who put in much appreciated effort to ensure my birthday stay was perfect especially in selecting excellent rooms for me, arranging birthday decorations and cake and post-birthday, all around care for us during our stay.
FromPHP 4,706
9.4/10Amazing380 Reviews
Batu Ampar|2.61km from city center
I have been to this place many times since 2020, if I’m not mistaken. It's an amazing location, akin to visiting old friends in an unfamiliar setting, with excellent service from the hospitality staff. They understand your needs and largely provide what you desire. I felt as though I was being pampered by a butler in a premium hotel. Marriott hotels offer a 24-hour gym, sauna/steam room, and room service. The rooms are beautifully designed, featuring comfortable beds and luxury pillows that are specially designed for relaxation. The leisure activities within the hotel area are excellent, and the Harbour Bay ferry exit is just a 10-minute walk to the right, where you can discover some very affordable local food restaurants, such as Bay City Seafood. We particularly enjoyed the steamed black grouper and steamed silver pomfret. Just let the waitress know if you prefer less sauce to reduce the saltiness. For personal care, there is a salon near the Swiss-Bel Hotel. I paid less than S$20, including tips, for an hour of foot reflexology or a body massage. For breakfast, there is a variety of cooked foods, ice cream, yogurt, desserts, breads, cakes, salads, and more. We enjoyed the carrot and orange juice, and at the hotel, you can order any juice or drink you prefer. Next time I visit, I plan to order smoothies for my breakfast. Thank goodness I will definitely be returning to the Batam Marriott Harbour Bay to take a break from my routine and indulge myself!
FromPHP 9,402
9.3/10Great361 Reviews
Batam Center|3.77km from city center
I arrived from Singapore by ferry to Batam Centre Ferry Terminal. During peak hours/traffic, it took about 15-20 minutes. I took a Grab, but for some reason, I couldn't pay via the app when I got off, so I had to pay cash! The hotel is conveniently located right next to a large shopping mall with direct access. There's a pretty good massage place in the mall. The hotel surroundings are beautiful. I've been there two or three times, highly recommended.
FromPHP 4,697
9/10Great315 Reviews
Sei Beduk|6.95km from city center
Every time I travel for work, I stay here. This hotel used to be one of the best on the island, but now there are Marriotts and such. Out of habit, I still prefer to stay here. This time, I chose it for a family trip mainly due to familiarity and good value for money. For around 400-500 RMB, the hotel is quite understated. The Ctrip page stated a 1.5-meter bed, but it was actually 1.8 meters. For two 1.2-meter beds, the website listed them as 1 meter. The breakfast was also good; my child even tried snake fruit.
FromPHP 2,951
9.2/10Great73 Reviews
Sekanak Raya|6.53km from city center
An Amazing Wellness Retreat — We Can’t Wait to Return! We had an absolutely wonderful stay at Nirup Island. From the moment we arrived, the team went above and beyond to make us feel welcome. They helped with our luggage, arranged our speedboat transfers seamlessly, and even provided buggy rides around the island — including from our yoga classes to the padel courts. The service was exceptional throughout our stay. Housekeeping was impeccable, with daily turndown service and beautifully maintained rooms that were always spotless and comfortable. Breakfast offered a great variety of choices, and one of the highlights was the incredible wellness programme. Every morning we could start the day with yoga, Pilates, and other wellness activities, making this feel like a true wellness retreat rather than just a resort stay. The padel court is simply breathtaking, surrounded by endless sea views, and the beach is equally beautiful. We visited during the low season, so the island felt peaceful, exclusive, and uncrowded — exactly what we were looking for. Watching the sunset here was magical, and every corner of the island felt relaxing and rejuvenating. We loved our experience so much that we’ll definitely be bringing our family and friends on our next visit. A heartfelt thank you to the entire team for making our stay so memorable. We will most certainly be back!
FromPHP 12,418
4.9/1013 Reviews
Batam|4.36km from city center
Clean and good ambience. Easy to check in and check out. Convenience to shop and eat. All in one roof. The city view was amazing🔥🔥🔥
FromPHP 1,242

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Business travel

8.9/10Very Good1354 Reviews
Nagoya|1.18km from city center
New carpet flooring, pillows and new shower head.. with rain shower... Love the water pressure Breakfast was good.. packed with guests but managed to get place for breakfast Network was not good.. even smart tV was down.. Receptionist need more training... Dunoo how to answer enquiry. Cannot check in early .. Ohhh yahhh the door got no security latch... Not a fan of
FromPHP 1,942
8.9/10Very Good748 Reviews
Batu Ampar|2.23km from city center
I recently stayed at Planet Holiday Hotel Batam for 3 nights and had a wonderful experience from start to finish. One of the highlights of my stay was being pleasantly surprised with a complimentary upgrade to a suite, which made the trip even more comfortable and memorable. The suite was spacious, clean, and well-maintained, with everything I needed for a relaxing stay. The hotel’s location is excellent and one of its biggest advantages. It’s conveniently surrounded by shopping malls, plenty of food options, convenience stores, and Batam’s vibrant nightlife, making it easy to explore the area without travelling far. The staff were friendly, welcoming, and always ready to assist with a smile. Check-in and check-out were smooth, and the overall service exceeded my expectations. If you’re looking for a hotel that offers great value, a strategic location, comfortable rooms, and excellent hospitality, I would definitely recommend Planet Holiday Hotel Batam. Thank you to the team for making my stay so enjoyable—I look forward to returning on my next trip to Batam.
FromPHP 1,653
4.5/101 Reviews
Batu Aji|5.29km from city center
Cost-effective and location
FromPHP 635
9.6/10Amazing10 Reviews
Sekupang|0.78km from city center
good service, clean, free coffee, tea, everywhere, delicious, near the main road
FromPHP 635
8.1/10Very Good122 Reviews
Batu Ampar|2.15km from city center
The room is good and bed is comfy. I don't like the toilet, it's quite small indeed. The room also have mosquitoes, quite annoying. Service wise is not very helpful. I'm asking for a small change for the grab as most of the grab drivers in Batam don't have small change, a BIG hotel just shun you off and say don't have ... Just a small change if breaking IDR50,000 also don't have! Breakfast is terrible thou, nothing to fancy about ... I stayed for 4 days 3 nights, but I can say every morning breakfast is a disaster
FromPHP 1,587
6.3/105 Reviews
Batu Aji|5.78km from city center
I just can say…this is the first n the last I book the hotel
FromPHP 822
6.7/109 Reviews
Nongsa|4.99km from city center
Very clean and tidy. Enjoyed lifestyle away from city hustle and bustle. Surprised, no mosquitos surrounded by trees. Swimming pool was very clean. It will be convenient to have vending machine softdrinks at reception lobby. No bathway to reach the jetty.
FromPHP 6,965
6/101 Reviews
Batam Center|1.25km from city center
Not bad
4/103 Reviews
Batu Ampar|2.31km from city center
Bathroom sink tap is a press on tap with timer…. Very inconvenient for me.
FromPHP 794
6.3/1022 Reviews
Nagoya|2.52km from city center
The location will be very difficult to find food. The rooms are very spacious like a football field. But not soundproof. Even if you book a non-smoking room, the smell will still creep in from outside. Hot water and water availability as well as shower and toilet facilities are very complete and flow well and adjustment is easy. There is liquid soap and a toothbrush and a small amount of typical hotel toothpaste but no shampoo. There are towels. Trash and tissue bins in the room are complete, both in the bathroom and at the table. The receptionists changed, some were friendly and cooperative, some were rude and arbitrary. Overall the hotel is not clean even though it is not in the very dirty category. No cockroaches compared to other hotels in the area at the same price. AC functions normally. There is a room light that doesn't work but it doesn't disturb the whole room. There are charging plugs in many spots, making activities very easy. Local TV channels and the rest is news but not a smart TV Overall it is still very good compared to others at this price but the location is not very strategic for backpackers and is comfortable for those who bring their own vehicles because the parking lot is very large.
FromPHP 588

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Family friendly

8.1/10Very Good387 Reviews
Bengkong|2.22km from city center
Quite a pleasant 4 days experience in this Hotel, great location surrounded with alot of Street Food stalls.. will definitely be back for more stays.
FromPHP 682
8.7/10Very Good294 Reviews
Nagoya|0.33km from city center
The hotel Air-Conditioning is very bad. I have reported to the receptionist, but they refused to fixed that. I slept with sweat body and the room feel warm. The location is very strategic. The room condition is very cosy. Everything is nice but the only AC is problem. Hope hotel management can fix the problem ASAP
FromPHP 1,373
7.9/10Good149 Reviews
Sekupang|5.96km from city center
We stayed for two nights and had a truly wonderful experience. The room was clean, spacious, and very comfortable, especially the bed and pillows. Having a balcony facing the garden was a lovely bonus. The surroundings were relaxing and peaceful, with a warm atmosphere and direct access to a clean, private beach. The staff were welcoming, helpful and always ready with a friendly smile. Our kids had a great time enjoying the big pool, cycling, ping pong, gym and the dedicated kids’ room for children under 12. The breakfast buffet offered good variety and was satisfying each morning. A special thanks to Sofi, who came to us on both days and encouraged us to try the local kueh, the ongol-ongol and pandan cake, which added a delightful touch to our stay.
FromPHP 2,866
8.5/10Very Good215 Reviews
Nongsa|5.86km from city center
The staff were the highlight of the stay — consistently polite, humble, and attentive, providing excellent service throughout. Unfortunately, the villa itself was quite run down and appeared to lack proper upkeep and maintenance, which was disappointing given my expectations. There is insufficient power plug for phone / tablet charging. The breakfast spread was decent, with a reasonable variety of options to start the day. Overall, while the service was excellent, the condition of the villa fell short of expectations. Would I return? No.
FromPHP 2,764
8.9/10Very Good8 Reviews
Batam Center|1.35km from city center
Had a pleasant stay at this cozy apartment. Though there were a minor hiccup, overall the experience was enjoyable thanks to the warm and accommodating host. The apartment is clean, comfortable, and perfect for a short 1–2 night stay with friends if you just want to relax and nua. It also comes with a nice view — and if you’re lucky, you might even catch the sunrise to greet you. Highly recommend for a quick getaway! 🌅✨
FromPHP 2,530
9.1/10Great359 Reviews
Nagoya|0.38km from city center
First time to Batam, hotel location is next to the mall which you may get what you need from mall and shops nearby. The hotel breakfast had variations choice and good. Overall the experience staying in this hotel was great. There is a swimming pool at Level 2 and and massage center inside hotel with reasonable price. If you are coming over follow those youtuber and online recommendations, you are a bit remote and need to go by car. This place may be good for business traveller but for backpacker or light traveller, you may choose to stay near the attractions where you can reach within walking distance.
FromPHP 2,605
8.7/10Very Good364 Reviews
Batu Ampar|2.42km from city center
Location was fantastic, just right beside the pier. Rooms are not really clean and nice. But in this price include breakfast is good enough compared to to others.
FromPHP 1,363
8.6/10Very Good239 Reviews
Batu Ampar|2.53km from city center
Had the best stay in AP Premier Hotel. Booked it for our anniversary, and was given a sweet suprise. And we loved and appreciate it!  Room is cleaned! Only downside was, our room was supposed to be smoke-free room, but when we first entered, the cigarette smell was too strong! But the smell slowly clears after we sprayed our own perfume to kill the cigarette smell. But overall, we enjoyed our trip, and would recommend it, and will definitely come back again!
FromPHP 2,035
9.5/10Amazing684 Reviews
Nagoya|1.17km from city center
As a frequent business traveler and hotel enthusiast, this hotel truly exceeded my expectations👏 The moment I stepped into the room, it felt bright and spacious. The room size was more generous than many hotels of the same caliber I've stayed in before. There was ample space for luggage, and the work and leisure areas were clearly delineated, completely free from any cramped feeling. The attention to detail in the design was truly impressive. The amenities were thoughtful and comprehensive. The room was equipped with a self-service laundry machine, so I didn't have to worry about accumulating dirty laundry during my week-long business trip – it was incredibly convenient. What surprised me most was the shower experience: the water pressure was strong and steady, and there was plenty of hot water, hitting my body with just the right force. After a long day of travel, a shower completely washed away all my fatigue. This kind of comfort in the details is precisely the standard a five-star hotel should uphold👍 Overall, my stay was impeccable. I will definitely choose this place again for my next business trip here.
FromPHP 4,398
8.1/10Very Good191 Reviews
Nagoya|0.78km from city center
Amenities: Toiletries were provided, but I brought my own shampoo. The lack of a hairdryer was a bit inconvenient. Cleanliness: The room, including the bathroom, was very clean. Staff cleaned the room daily. Environment: The room was filled with a scent, which I personally didn't care for. The room faced the street and was extremely noisy. On the first night, I had a splitting headache and had to buy painkillers from across the street just to get some sleep. Light sleepers might find this quite challenging. Service: The staff were very pleasant, polite, and efficient.
FromPHP 766

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Hot spring

0/100 Reviews
Nagoya|0.66km from city center
The Nida Rooms Nagoya Garden Sentral at Hotel Seruni Internasional provides a great place for travelers to relax after a busy day. Visitors to Nagoya will find that the Nida Rooms Nagoya Garden Sentral at Hotel Seruni Internasional is a fantastic accommodation choice. The hotel is located approximately 18km from Hang Nadim International Airport. Hang Nadim International Airport is the closest option for those who prefer to fly, approximately 18km away. Keeping busy is easy, with Arena Bermain Zone 2000, GPdI Pelita Batam and Cetya Sangha Bhitutim all nearby. In their spare time, guests can explore the hotel's surroundings.
3.5/101 Reviews
Batam Center|1.54km from city center
FromPHP 2,577
8/10Very Good0 Reviews
Nongsa|5.33km from city center
SleepRest @ Villa Nuvasa Bay offers accommodation in Nongsa, Batam and is located 1.7 km from Nongsa Beach. The property features free WiFi and BBQ equipment. Each room is equipped with air conditioning and television. The bathroom comes with a shower. Guests can enjoy a meal at Tiger Beach Club & Restaurant. Other dining options are also located around the property. Other facilities at SleepRest @ Villa Nuvasa Bay are free parking and streaming services (Netflix, HBO, Disney+, etc). The nearest airport is Hang Nadim International Airport, 13 km from the property.
FromPHP 5,005
7.2/100 Reviews
Nagoya|0.2km from city center
0/100 Reviews
Batam Center|0.16km from city center
The 2Br Palam Mansion 15AA at One Residence with Sea View provides a great place for travelers to relax after a busy day. The 2Br Palam Mansion 15AA at One Residence with Sea View is an ideal choice for travelers who want to take in the sights and sounds of Batam Center. The hotel offers easy access to Hang Nadim International Airport, just 7km away. There's plenty to do nearby, with Fazar ginting, Museum Batam Raja Ali Haji and Vastu park मंदिर all within a short distance. This hotel makes a great place to kick back and relax after a long day of sightseeing.
7.9/10Good159 Reviews
Nongsa|5.61km from city center
We stayed for 3 nights. Some mixed feelings about the hotel, but happy overall. Positives: - Very friendly and helpful staff - Lovely location - Free pick up from the ferry terminal - We were upgraded to two sea-view rooms (only paid for one upgrade and one free) because our family and children needed two conjoined rooms. - Requested a late check out and given one extra hour. - Rooms were good and had all the basic amenities - Great pool - Good rates Some negatives - Breakfast was kinda disappointing. On our first morning, there wasn’t even a buffet spread. Instead we were given menus without many options to order from. I guess they didn’t have enough guests to warrant preparing a breakfast buffet. But the buffets returned for the next days. Again, basic options without too many choices. Expected a bit more, but can’t complain too much for the price. - Water from the bathroom often leaked out into the bathroom, leaving the entire floor often wet. - Lots of mice running around loudly in the attic. Overall, 4.5/5 experience. Would recommend.
FromPHP 2,418
0/100 Reviews
Bengkong|14.39km from city center
Good location, cant fault because of price in strategic location in nagoya
6.9/104 Reviews
Nagoya|1.03km from city center
It was an amazing experience to be here at pelita nagoya hotel, the accommodation is so clean and very nice. I would love to recommend this to all my friends and family who have plans to visit and stay here in batam.
FromPHP 1,737
9/10Great0 Reviews
Batam Center|0.16km from city center
Lovina 5-AA at One Residence offers accommodation in Batam and is located 1 km away from Alun Alun Batam Centre. The property features a swimming pool. Each room is equipped with air conditioning. The bathroom comes with a shower. Guests can enjoy a meal at Olive & Co Batam. Other dining options are also located around the property. Other facilities at Lovina 5-AA at One Residence include the living room. The nearest airport is Hang Nadim International Airport, 12.3 km from the property.
8.2/10Very Good2 Reviews
Batam Center|0.16km from city center
The hotel is very close to Batam Central Marina, with a great location. It's located on the 32nd floor. Although it faces away from the marina and the sea, it offers panoramic views of Batam Central. Check-in requires prior communication with the front desk or via WhatsApp using the phone number provided in your booking. A room key and room card will be provided. Early check-in needs to be arranged in advance. The biggest problem is the water heater. Even after heating for a long time, exceeding an hour, hot water only comes out for about a minute. Customer service kindly suggested heating it longer, but it didn't help; it just wasn't working properly. The overall cleanliness is acceptable, but the sofas are quite dirty. The hotel provides 5 bottles of mineral water, snacks, coffee, and tea. Toothbrushes, towels, tableware, a refrigerator, and kitchenware are also provided. The hotel's electrical outlets accept two-prong plugs. It can accommodate a maximum of 4 people (two in bunk beds and two in a double bed). If there are 5 people, one person will have to sleep on the dirty sofa. This hotel is considered one of the more upscale apartment hotels in Batam, Indonesia. Another problem is that at 3 a.m., someone downstairs was playing a very loud DJ set, and the whole ground was shaking. It was really annoying. I don't know if it's part of the local culture or if someone was having an accident.

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Gym

8/10Very Good139 Reviews
Batam Center|2.3km from city center
Clean rooms, friendly staff, smooth check-in, and a location that makes Sydney feel like it has opened its arms to you. No unnecessary drama, no mysterious stains, no receptionist behaving like you interrupted their poetry reading. Just warm service and a stay that feels honest from the moment you arrive. The room was comfortable, tidy, and had everything needed after a long day out. Bed did its job admirably — I slept like someone with no emails to answer. Staff were kind, helpful, and efficient. The sort of people who remind you hospitality is still a profession, not a forgotten art.
FromPHP 1,139
8.7/10Very Good2 Reviews
Batu Ampar|2.55km from city center
Toilet cleanliness need to improve . 1 unit toilet absolutely .not enough for 4 person, will not book this unit for next trip if more that 2 person trip.. Balcony hot air all the time produce by the aircon compressor, although the view is nice but not willing to go out to enjoy the view.. Oxerall experience should be OK.
6/107 Reviews
Batam Center|0.15km from city center
Location is great, but cleanliness of the apartment could be better. There is a lot of dust and it was dirty underneath the double bed, which was slightly evaluated and could have been cleaned easily. My wife has to sweep the floor when we first check in. Pillows could be more firm. Sink chocked up when frequently used , but it was a small matter as we are out of the house a lot . Host is very responsive and delivered water and toilet paper everyday when we request for it. Wifi was stable . Apartment was simple but good for a short getaway for families with kids.
FromPHP 1,895
8.7/10Very Good11 Reviews
Nongsa|5.36km from city center
Very good for staycation. Quiet, Good View, Fresh Air and Swimming pool accessible, Near to the Tiger beach and the hotel provide shuttle service to there, Rooms are clean but the floor is dusty.  Overall, it was a good choice and satisfied though it’s a bit far from the city.
FromPHP 1,494
9.4/10Amazing2 Reviews
Nagoya|1.19km from city center
Aston residence location wise is good very close to town easy access to food center by walking distance and entertainment center too. Room quite spacious and facility such as gym swimming pool and many more can be utilized. Simple self check in process.
FromPHP 1,363
4/101 Reviews
Nagoya|0.22km from city center
Discover the epitome of urban living at Citra Plaza Apartments, ideally situated in the vibrant city center of Nagoya. Boasting a prime location near a shopping mall, diverse dining options, and an entertainment area, Citra Plaza offers an unparalleled residential experience that is truly family-friendly. With an array of outstanding facilities including a swimming pool, gym, and free parking, residents can indulge in a comfortable and convenient lifestyle.
FromPHP 1,718
2/101 Reviews
Batu Ampar|2.55km from city center
When staying at Near Ferry Terminal. COZY Studio Condo With Swimming Pool. 1120, you'll be perfectly positioned to explore all that Batu Ampar has to offer.Go for a swim in the property's pool. You can also check out the pool with view. Keep up your fitness regimen with a visit to the gym.Start your day by grabbing a coffee or drink from the cafe.For extra convenience currency exchange are available at the property as well.
9.6/10Amazing0 Reviews
Nongsa|5.37km from city center
Beachfront LocationThe Nove Apartment Kalani Tower Sea View in Telukmataikan offers direct beachfront access with stunning sea views. Guests can relax on the terrace or enjoy the outdoor swimming pool.Facilities and ServicesThe apartment features a fitness center, garden, restaurant, bar, and free WiFi. Additional amenities include a private pool, fitness room, and 24-hour front desk.Dining ExperienceThe family-friendly restaurant serves Indonesian and American cuisines with brunch, lunch, and dinner options. Live music and cocktails enhance the dining experience.Nearby AttractionsNongsa Beach is a 9-minute walk away, while Nongsa Pura Ferry Terminal lies 2.8 mi from the property. Hang Nadim International Airport is 6.2 mi distant.
FromPHP 1,867
7/101 Reviews
Nagoya|1.97km from city center
Location a bit far to DBS shopping mall, had to a cab everytime to go out for food or shops. Facility in room is good, had all the utensil like microwave, refrigerator n coffee maker.
FromPHP 1,018
7.9/10Good150 Reviews
Bengkong|2.05km from city center
Friendly staff Nice clean room Big balcony Very good air conditioning But Location not too good. Water pressure in the toilet is really bad Shower and bidet was really slow and can be frustrating to shower in. TV isn’t smart tv so can’t watch Netflix or YouTube ..
FromPHP 2,129

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Swimming pool

8.4/10Very Good349 Reviews
Bengkong|2.03km from city center
I feeling good to stay at Woda Villa, very relax for the environment. Staff are very helpful and kind. Woda Villa also provide bicycle for customer. And the break fast are delicious.
FromPHP 3,016
8.9/10Very Good113 Reviews
Sekupang|6.68km from city center
2nd visit & its jus as awesome back 2017. Though we booked e sea view bungalow wanting e unblock sea view , we were terrorized by its space & clustured phobic. Dun mention e amount of stairs down and up if u wanna go out fm ur room..Small & balcony & beyond to b seated. Thank god, the deluxe room was avail & we moved. (finally we can breathe & happy). There r newly type of rooms avail too.. Friendly staffs, accomodating our upgrade, buggy rides/ ojek (free) to bring u ard the resort. A one stop family funtastic resort. Pool, Food for lunch, dinner & bbq , Movie Night by e sea, sea sports, atv, spa, best sunset & sunrise to catc, newly hammock on sea, a Statue and temple in there too. Breakfast are varieties and awesome.. Heading out with grab is easy to book..
FromPHP 2,045
8.1/10Very Good211 Reviews
Batam Center|3.71km from city center
I was very satisfied with my stay. The hotel was quiet, the room was clean, and the staff were friendly and welcoming. The breakfast offered a good variety of dishes. I will definitely stay here again on my next visit.
FromPHP 1,522
8.8/10Very Good394 Reviews
Batam Center|0.58km from city center
This hotel was my absolute favorite! It was super cheap and offered great value for money, plus it included breakfast, which was delicious. The surroundings were beautiful, and while the room's bathtub was a bit dated and sticky, it was still kept very clean. The bed was incredibly comfortable. It's perfect for both kids and adults visiting Batam, making for a perfect trip.
FromPHP 1,279
8.9/10Very Good0 Reviews
Nagoya|0.23km from city center
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional
FromPHP 1,457
8.2/10Very Good103 Reviews
Nagoya|0.57km from city center
Room was relatively clean except ants on the table. However the toilet was a little dirty. The sink kept getting clogged. Ac was great and cold. The lift is very slow.
FromPHP 1,755
9/10Great456 Reviews
Batu Ampar|2.44km from city center
The location of the hotel was great, just a short 5 mins walk from the Habourbay Terminal. However, was rather disappointed by the service and facilities. (1) Room had a weird stale, musty smell when we first checked in to our room, but the smell eventually went away after 2-3h with aircon circulation. It was bearable but we could really use an air freshener. (2) We were not informed that the gym/pool had opening or closing times. There were also no signs indicating as such. When we tried to visit the gym at around 10pm, everything was already closed. (3) On the amenities, we had to make repeated checks receptionist that we can get a shaving razor and instant coffee. At first, the housekeeping didn't understand what we wanted. The first receptionist at the front desk simply just tried to waive us away by saying they are not available. It was only after we approached a second receptionist did they finally understood and brought it out for us. The shower gel also ran out after the first night and housekeeping did not refill it despite cleaning the room in the day. (4) The hotel spa, despite saying they were open for 24h and that a reservation was required, repeatedly told us to go to their counter at the 4th floor to check on availability. We went there and checked at least 6 times during our 3D2N stay and each time, we were told that there was no immediate availability but to come back at a later time instead. They also turned us away when we tried to make an advance booking. They could have saved time for everyone by just saying there was no availability and reservations were unavailable instead of asking us to come back every now and then. Overall, the service level was very disappointing for a 4-star hotel. There are better and cheaper hotel options around the Harbourbay area.
FromPHP 3,147
8/10Very Good36 Reviews
Batam Center|0.9km from city center
Good location, not far from ferry terminal. However when I check in room looks like incomplete with no towel and no pillow cover. Hope this is something they can improve. Good thing is there is 24 hours Circle K next to the hotel which is easier to get food and drinks
FromPHP 878
8/10Very Good0 Reviews
Batam Center|1.36km from city center
Set in Batam Center, 6 km from Nagoya Hill Shopping Mall and 2 km from Batam Centre International Ferry Terminal, 19 km from Sekupang International Ferry Terminal, Galeno Pollux Habibie offers sea views and free WiFi.  Accommodation is fitted with air conditioning, a fully equipped kitchen, a flat-screen TV and a private bathroom with shower, a hairdryer, and free toiletries. There is also a fridge, stovetop and a kettle.  Nongsa Pura Ferry Terminal is 23 km from the apartment. The nearest airport is Hang Nadim International Airport, 12 km from Galeno Pollux Habibie.
8/10Very Good381 Reviews
Nagoya|1.3km from city center
The room layout is fantastic but maybe due to low occupancy, very strong mouldy smell. Room is old, hair dryer not working and bathroom not able to drain properly (very very slow as if anytime will flood) Staff service is very good, chg a room for us after our feedback immediately with no questions asked but won't book the second time unfortunately. Location is good, just behind A2 food court and Batam City Sq shopping.
FromPHP 1,634

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Breakfast

8.7/10Very Good0 Reviews
Batam Center|1.36km from city center
Lovina 1611 at Pollux Meisterstad offers accommodation in Batam. and located 7.9 km away from Grand Batam Mall. The property has Free WiFi. Each room is equipped with air conditioning. The bathroom comes with shower. Guests can enjoy a meal at La Luna Pizza and Pasta. Other dining options are also located around the property. Other facilities at Lovina 1611 at Pollux Meisterstad is swimming pool. The nearest airport is Hang Nadim International Airport, 11.2 km from the property.
FromPHP 1,232
/100 Reviews
Batam Center|1.32km from city center
Pollux Habibie Apartment one of the luxury residence in center of the Batam city with sea view panorama. Meisterstad Pollux Habibie can be accessed easly and near from Wellcome to Batam and Shopping Mall. Pollux Apartment also have a outdoor swimming pool, gymnastic area and garden.
4.9/102 Reviews
Batam Center|0.16km from city center
Near to Megamall and Batam Centre Terminal
FromPHP 2,288
8/10Very Good0 Reviews
Nongsa|5.3km from city center
SleepRest @ Nuvasa Bay offers accommodation in Batam and located 700 metres away from Palm Spring Beach, Nongsa, Batam. The property features free WiFi & swimming pool. Each room is equipped with flat-screen TV & air conditioning. The bathroom comes with shower. Guests can enjoy a meal at Amazon Seafood. Other dining options are also located around the property. Other facilities at SleepRest @ Nuvasa Bay are refrigerator & elevator. The nearest airport is Hang Nadim InternationalAirport, 13 km from the property.
FromPHP 1,746
3.2/1025 Reviews
Nagoya|0.78km from city center
Sorry, the lighting in the room is quite dark. Not comfortable to work. The hotel corridors are dirty and smelly.
FromPHP 710
7.2/100 Reviews
Nagoya|0.34km from city center
Lovina 20-03 at Formosa Residence - Nagoya offers accommodation in Lubuk Baja, Batam and is located 1.5 km from Diamond City Mall. The property features a swimming pool. Each room is equipped with an AC. The bathroom comes with a shower. Guests can enjoy a meal at Carbone Restaurant & Cotta Cafe. Other dining options are also located around the property. Other facilities at Lovina 20-03 at Formosa Residence - Nagoya have free WiFi The nearest airport is Bandar Udara International Hang Nadim, 18 km from the property.
FromPHP 2,810
5.5/101 Reviews
Nagoya|0.29km from city center
Lovina 15-12 at Formosa Residences - Nagoya offers accommodation in Lubuk Baja, Batam and is located 2.4 km away from Nagoya Hill Mall. The property features a swimming pool. Each room is equipped with air conditioning. The bathroom comes with shower. Guests can enjoy a meal at Carbone Restaurant & Cotta Cafe. Other dining options are also located around the property. Other facilities at Lovina 15-12 at Formosa Residences - Nagoya include free WiFi. The nearest airport is Hang Nadim International Airport, 17.5 km from the property.
FromPHP 1,867
6.5/101 Reviews
Nagoya|0.28km from city center
The water heater in the toilet wasn't working, so there was no hot water. The bed sheets also weren't very clean, and the toilet drained slowly. Other than that, everything else was fine.
FromPHP 1,783
10/10Outstanding1 Reviews
Batam Center|0.17km from city center
Great exp
8.2/10Very Good110 Reviews
Batam Center|1.62km from city center
We had have 3 room.. 2 of them not very convenient for us (tripping aircond, electricity not stable, towels not so clean,shower in the bathroom so slow, soap and shampoo haven’t smelled) But the room is very clean Breakfast, fork and spoon not so clean still oily. Overall ..it’s Good for the budget travellers.
FromPHP 934

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What to Do When You Arrive in Batam

Arrival procedures may vary slightly between ferry terminals, but Filipino travelers can generally expect the following process:

  1. Leave the ferry and follow the signs to immigration.
  2. Present your physical Philippine passport.
  3. Show your All Indonesia QR code if requested.
  4. Answer basic questions about your trip, accommodation, or return journey.
  5. Proceed to customs and quarantine inspection.
  6. Scan or present the same QR code when instructed.

The system may detect your declaration automatically through your passport. However, keep the QR code ready in case an officer or scanner requires it.

Filipino tourists using visa-free entry do not normally need to visit the Visa on Arrival payment counter for a stay of up to 30 days.

Batam Entry Requirements for Filipino Travelers

Requirement

Details

Passport

Ordinary Philippine passport valid for at least six months

Visa

Not normally required for eligible tourism visits of up to 30 days

Return ticket

Confirmed return or onward ferry or flight ticket

All Indonesia form

Complete from three days before arrival and save the QR code

Accommodation

Keep your hotel booking and address available

Supporting funds

Carry a working payment card and enough money for your stay

Philippine eTravel

Complete within 72 hours before leaving the Philippines

Travelers using temporary or emergency travel documents should confirm their visa and entry requirements with the Indonesian Embassy or Immigration before traveling.

❤Pro Tip: Stay connected effortlessly during your visit by opting for a Indonesia eSIM. Explore more available plans now!

Philippine eTravel Requirement

If you are departing from the Philippines, remember to complete the Philippine eTravel declaration within 72 hours before departure. You must also register again before returning to the Philippines.

Use only the official Philippine eTravel website. Registration is free.

🎉 Pro Tip: Not sure how to complete the registration? Read our full eTravel Philippines guide for step-by-step instructions before your trip to Batam.

Tips for Filipino Travelers Visiting Batam

  • Use only the official website. The correct All Indonesia website ends in imigrasi.go.id.
  • Do not pay for the arrival card. All Indonesia registration is free.
  • Save the QR code offline. Ferry-terminal internet connections can be weak.
  • Check your ferry terminal carefully. Batam has several international terminals, so select the one shown on your ticket.
  • Keep your return ticket ready. Indonesian immigration may ask to see proof that you will leave within the permitted stay.
  • Carry your hotel confirmation. Save the hotel name, address, and booking confirmation on your phone.
  • Declare restricted items honestly. Failure to declare controlled goods may result in inspection, fines, or confiscation.
  • Bring Indonesian Rupiah. Cards are accepted at many hotels and malls, but smaller shops, local transport, and food stalls may prefer cash.

FAQs About Batam Arrival Card

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Batam Arrival Card