Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMay 7, 2026
Guest UserLocated in Haneda Airport Garden, it's a very convenient 5-minute walk at a normal pace to T3 departures and arrivals. The room faced Tokyo Bay and was incredibly quiet. The 10th-floor onsen has three outdoor pools with great views, one of which allows you to lie flat on the stones – incredibly comfortable! Indoors, there are four or five different-sized pools, including natural hot springs, jet massage baths, and carbonated baths. The facility is large, well-designed for efficient movement, impeccably clean, and the service is excellent. After your bath, there's a self-service fridge with Morinaga ice milk for 190 yen. You can charge it to your room and pay at check-out, or use the self-service machine in the resting area by the pools. No need to bring your own bath towels or face towels. Plus, the hotel mini-bar has about five or six types of complimentary beverages.
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Price per night from:VND 6,063,806
Posted onJun 22, 2026
Guest UserThis accommodation is conveniently located near the train station, with plenty of food options, eateries, and convenience stores nearby. The place is well-equipped, and most importantly, the owner is incredibly kind and attentive. My family accidentally left an important item behind, and the owner was gracious enough to help send it back to our country. I've traveled and stayed in many hotels in various countries, but I'm most impressed by the kindness shown at this accommodation.
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Price per night from:VND 1,176,270
Posted onJul 19, 2026|Double Room
Guest UserThis Dormy Inn in Tokyo is my go-to whenever I visit, and I've already recommended it to friends. The attention to detail is excellent, especially the pillows – I'm seriously impressed! It's definitely the best value for money for what I'm looking for.
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Price per night from:VND 3,117,309
Posted onApr 7, 2026
Jacky
My overall experience with this stay was quite complex, feeling more like a test of service management capabilities.
On the first day, the room cleaning quality was noticeably below expectations. The wash area, countertop details, and some amenities weren't clean enough, and the bedding wasn't tidied properly. From a housekeeping management perspective, this felt more like a failure in process execution rather than an isolated incident, and it definitely affected my first impression.
However, after I raised the issue, the hotel's recovery actions were prompt. In the following days, the room cleaning was significantly more standardized, with noticeable improvements in detail. This indicates that the hotel is capable of good service, but the initial day's execution standards simply weren't met.
In contrast, Trip.com's service experience during this incident left a deeper impression. The customer service proactively followed up, communicated efficiently, and handled the situation professionally. They were able to push for problem resolution from a customer experience perspective, demonstrating a mature platform service system. This level of after-sales responsiveness is quite high among current online travel platforms.
Overall Rating:
The hotel's hardware and positioning are fine, but there's room for improvement in service consistency, especially regarding the first-day delivery standards of housekeeping management. Trip.com's coordination and service performance in this incident, on the other hand, highlighted the professional value of their platform.
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Price per night from:VND 18,653,385
Posted onApr 25, 2026|Main Building Run Of House
jingzhi0The breakfast was absolutely delicious, so satisfying! I'm a huge fan of hot springs, so I booked this onsen hotel. The first day was a bit of an adventure trying to find it – I walked for about 20 minutes, which felt like almost two hours. But then I realized, after dropping my daughter off at the clinic, when I went to look for the hotel myself, I found it super easily. It's right next to the subway exit! The next three days were smooth sailing; the stay was really comfortable. The hot spring here is the real deal, and it felt amazing. Plus, the breakfast is incredibly abundant. For the first three days, we always went for breakfast at the last minute, close to 9:00 AM. On the first morning, we were pretty lucky – I thought it ended at 9:30, so we went at 9:00, and we were the last two people there. On the fourth day, we had to catch a flight, so we went down early at 6:30 AM. Well, we went down at 6:15 AM and found that it wasn't 6:30 yet, but there were already so many Japanese men queuing up! It really shows that Tokyo isn't a place for slackers. Also, in the evenings from 5:00 PM to 9:00 PM, they have a cocktail hour where you can freely enjoy coffee and other beverages. I missed this the first two days because I usually got back to the hotel around 10 PM. We made it the last two days, and it was fantastic! They even give you tips on how to mix your own cocktails right there. Due to the timing of my booking, these four nights were quite expensive. I later checked, and the price for the following week was much more reasonable. So, if you can catch it on a good value-for-money day, it's excellent. The front desk also lets you choose your pillow, which I thought was a really nice touch – they have high, low, latex, and even ones filled with buckwheat husks. And you can take free bath salts, tea, and even face masks. On the last day, you can get face masks! They also offer a supplement that helps you stay refreshed and alert if you take three a day, which I found very thoughtful. Overall, I'm very satisfied with this hotel, except for the first night when I struggled to find it. I spent a lot of time; we arrived at the 'Jidai' subway station at 8:30 PM but didn't reach the hotel until 10:30 PM. Other than that, everything else was perfectly fine!
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Price per night from:VND 1,343,199
Posted onJan 22, 2026|Moderate Twin Room
Fenmaoshiguanjun
I've stayed at many Dormy Inn hotels, and this time I chose the Korakuen location in Tokyo. The facilities are consistent with other branches, and the hot spring is on the basement level, so there's no outdoor bath like some other locations. Breakfast was decent. I have two complaints, though. First, this hotel might be an old building renovation, as the elevators are incredibly slow; you have to wait ages every time. Second, at other Dormy Inn branches, you can self-check-in, but here, the front desk insisted we check in with them manually. Their efficiency was terrible; it wasted so much of our time and was slower than if we had done it ourselves. I really wonder what they're thinking sometimes!
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Price per night from:VND 823,001
Posted onJun 22, 2026
Guest UserI always have a soft spot for hotels with hot springs, especially when they have an outdoor section. It's perfect for when you want a quick dip without feeling cooped up if you stay longer. The room size was pretty standard, but I was pleasantly surprised to find a separate hallway leading into the room, which is a nice touch compared to other business hotels.
To be honest, the location is just okay. It's a bit of a walk from the station (about 7-8 minutes, mainly because you have to cross the street right outside the subway entrance), so it's not exactly right by the station. It is, however, right in front of an elevated road, but the windows do a decent job with soundproofing.
The biggest drawback with this type of hotel is that there's only one elevator, which means you can end up waiting for quite a while.
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Price per night from:VND 1,886,690
Posted onApr 26, 2026
Guest User
The hotel is about a 10-minute walk from Ikebukuro Station Exit 35. From Haneda Airport, you can take a bus directly to the Sunshine City bus stop.
The hotel staff, including the front desk and restaurant, were all excellent. The breakfast was plentiful and delicious. On the 15th floor, there's a hot spring bath, with Yakult available in the mornings and ice cream in the evenings. The ice cream was really good – on our first day, we foolishly bought ice cream at the supermarket, but after that, we just waited for the complimentary evening ice cream! Oh, and there's free ramen available after 9:30 PM.
Everything was great, apart from the small room size.
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Price per night from:VND 1,568,360
Posted onMay 11, 2026
Guest User
I’d wanted to stay at this hotel for a long time and loved the idea of a traditional-style hotel right in the heart of Tokyo. The staff were very friendly, and I was happy to get a room on a higher floor as I had requested.
The room itself was very small and felt a bit outdated. For this price range, I expected a little more. However, the window — definitely the highlight of the room — offered an incredible view of the city.
The onsen was quite small, but wow. Being able to relax in an outdoor bath right in the center of Tokyo while looking out at the city was an amazing experience.
The breakfast was also very good.
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Price per night from:VND 3,458,931
Posted onApr 16, 2026
Guest User
This is a reasonably priced hotel in Tokyo where you can enjoy a hot spring bath. It's not simply a 'downgrade' alternative to a Dormy Inn; Super Hotel has its own unique charm. While the rooms aren't large, the space is efficiently utilized. You can slide a large suitcase under the bed, which effectively creates a lot more room. You can also choose your own pillow. The room uses a password entry system, so you don't have to worry about losing your key card. The hot bath was very comfortable too. The surrounding area is full of traditional Japanese charm, which is quite interesting. I even had a heated argument with a few elderly 'rebellious' ladies... Of course, Ikebukuro itself has plenty of places to explore. Tobu Duty-Free offers tax-free shopping without any processing fees, and there's often a long queue, likely for Montbell. Personally, I'd recommend the Montbell in Kagoshima, as they have more discounts. From Ikebukuro, you can use your JR pass to visit Kawagoe and Omiya, which are less crowded than Tokyo and also great for exploring.
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Price per night from:VND 1,098,628