Tokyo Beach Hotels

"Centurion Hotel Ueno was a complete disappointment, falling short of basic hospitality standards. The deception started right at check-in: the room was explicitly advertised and booked as a ”Casual Double Bed,” but what we actually received was a cramped single bed. This blatant misrepresentation immediately compromised the comfort of our stay. The lack of care extended into the bathroom, which was a major letdown. The sink and shower area were marred by very bad, visible marks that made the entire space feel neglected and unhygienic. For a hotel that positions itself in a convenient location like Ueno, the absolute disregard for accurate room descriptions and rigorous housekeeping is unacceptable."

"First off, let's talk about cleanliness. It was quite dusty, with dust on various surfaces, lamp shades, and even some unknown white liquid on the sofa. Overall, it looked clean at first glance, but wasn't very hygienic. Seeing large patches of dust on the lamp shade with the lights on at night was quite annoying. Secondly, the location is excellent. It's about a 10-minute walk to Yokohama Station, and there's a subway station nearby. Mark Is is also just a 10-minute walk away. As for service, I didn't experience much as it was mostly self-service. For check-out, you just drop the room key into a box on the 1st or 9th floor. I'd planned to have breakfast, but I never managed to wake up in time. What's worth mentioning is that the key drop-off box clearly states you can return the key between 7 AM and 11 AM, but the lady who checked me in insisted I check out by 10 AM, which was quite unreasonable. Finally, the facilities were a letdown. Seriously, for such a large hotel, couldn't they provide better shampoo and a hairdryer? The hairdryer was incredibly bad, and so was the shampoo. I stayed at a hotel in Nagoya that was not as highly rated as this one, but it had Refa hairdryers that left my hair smooth after washing and drying. The hairdryer here felt like it was on par with Toyoko Inn's. The view, however, was quite beautiful."

"The overall stay exceeded my expectations. The hotel's location is excellent, making it very convenient for getting around. The room was clean and tidy, the bedding was soft and comfortable, and the soundproofing was great – I slept soundly all night. The front desk staff were warm and attentive, and check-in and check-out were very efficient. The housekeeping staff were also very polite. The facilities are comprehensive, the toiletries are high-quality, and it offers great value for money. I would definitely choose this hotel again next time I visit, highly recommended!"

"The room itself was alright, but when I arrived, the bed sheets were covered in hair. I had to ask the staff to change the linens, which was a very unpleasant experience. I was in a rush the rest of the time, but the location is good. There's a washing machine downstairs, which costs 25 RMB for a 2-hour wash and dry cycle. The breakfast was decent, better than the one at the Asakusa Onsen Hotel, with more variety."