Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 29, 2026
YseraQThis hotel is super convenient, located close to both Ueno Station and Okachimachi Station, making it easy to get around. Plus, right across the street is the Okachimachi 'pedestrian street' with plenty of dining options. The Japanese-style standard amenities are great. I'd definitely recommend it to friends planning a trip to Tokyo.
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Price per night from:AED 232
Posted onFeb 26, 2026|Twin Room / Shower
Guest UserThe twin rooms all face JR Station. We were initially given a room on the fifth floor, and it was so noisy we couldn't sleep at all. After telling the front desk, they kindly moved us to the eleventh floor, which we really appreciate. There's still a faint train noise, but it doesn't disturb our rest. Overall, the location is great and convenient for getting around.
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Price per night from:AED 277
Posted onMar 5, 2026
Guest User
• located at the furthest exit from the Ikebukuro train station. have to walk about 10-15 minutes to get to the Yamanote line. the surrounding is also filled with a lot of sus shops, with girls standing around at night holding papers and shouting at men. if you’re a female they won’t bother you but if you’re a guy stay safe.
• at night can hear some shouting from the street as well.
• good; have Refa hair dryer, hair wash etc. there’s also a laundry machine, microwave, etc. which was really nice.
• space wise, I think that it is very spacious especially for a solo traveller with only one luggage but if you have two, there might not be enough space for you to open your luggage.
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Price per night from:AED 254
Posted onApr 7, 2026
Jacky
My overall experience with this stay was quite complex, feeling more like a test of service management capabilities.
On the first day, the room cleaning quality was noticeably below expectations. The wash area, countertop details, and some amenities weren't clean enough, and the bedding wasn't tidied properly. From a housekeeping management perspective, this felt more like a failure in process execution rather than an isolated incident, and it definitely affected my first impression.
However, after I raised the issue, the hotel's recovery actions were prompt. In the following days, the room cleaning was significantly more standardized, with noticeable improvements in detail. This indicates that the hotel is capable of good service, but the initial day's execution standards simply weren't met.
In contrast, Trip.com's service experience during this incident left a deeper impression. The customer service proactively followed up, communicated efficiently, and handled the situation professionally. They were able to push for problem resolution from a customer experience perspective, demonstrating a mature platform service system. This level of after-sales responsiveness is quite high among current online travel platforms.
Overall Rating:
The hotel's hardware and positioning are fine, but there's room for improvement in service consistency, especially regarding the first-day delivery standards of housekeeping management. Trip.com's coordination and service performance in this incident, on the other hand, highlighted the professional value of their platform.
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Price per night from:AED 2,767
Posted onMay 4, 2026
Guest User
Though small, this hotel has everything you need. Its Ginza location is incredibly convenient, perfect for shopping or quickly getting to Narita Airport via the expressway.
What truly impressed me is how many features are packed into such a compact space. They have a coin-operated laundry and a large public bath. The room, which I'd estimate at about 20 square meters, even managed to fit bunk beds (1.2m/1.5m), making it very family-friendly.
A minor point is that since the hotel is directly above the subway, you occasionally feel vibrations as trains pass. This led to a funny moment when an actual earthquake hit at night, and I initially thought it was just another train going by!
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Price per night from:AED 285
Posted onApr 17, 2026
Guest User
The hotel is in an excellent location, conveniently situated near Ueno station and a nearby subway station, making travel around the city very easy. One of the highlights of the stay was the thoughtful amenities. The hotel offers an onsen, complimentary soba in the evening, and jelly desserts, which added a nice touch to the overall experience. The breakfast was especially impressive-delicious and well worth the price. The room size(around14square meters) was impact but comfortable, suitable for 2 people. Additional blankets can be requested at the front desk if needed. The staff were friendly, always smiling, and very throughout the stay. Overall, I was very impressed with the hotel and had a great experience. The downside was the elevator, which can be slow and crowded during peaking times. However, if you’re staying on a lower floor, using the stairs is a convenient alternative.
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Price per night from:AED 269
Posted onApr 27, 2026|Single
XiaobaituaimiThe hotel is very close to Ginza, just a 350-meter walk around the corner to Matsuya Department Store. The room was indeed very small, but it had a feminine style. There's a coffee machine in the room, and they provide two bottles of mineral water daily. Breakfast is a Western-style semi-buffet; the presentation is beautiful, and the taste is pretty good, though I personally prefer Japanese breakfast. It's about a 600-meter walk from JR Yurakucho Station to the hotel. It's not convenient with luggage, so a taxi costs around 500 yen for the minimum fare.
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Price per night from:AED 252
Posted onApr 30, 2026|Superior Double Room-Non-Smoking
Guest User
employees and amazing breakfast. They had many vegetables + yogurt + all kind of meats (I really liked the beef) - really worth it for 2100 yen per person. My only complaint is that breakfast ends quite early at 9:30.
It is very close to 2 metro lines (green and orange) so you can easily reach any place in Tokyo.
There is a non-stop 7/11 at the -1 floor (you can take the elevator and exit through the shop). It has a very easy to use and good exchange rate ATM.
The gym is like the typical hotel gym. Very small and with few dumbbells.
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Price per night from:AED 291
Posted onMay 6, 2026
Guest User
The city center is really crowded, and it's a bit uncomfortable not being able to fully open my suitcase. However, the staff on the first floor are all very professional and have excellent attitudes.
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Price per night from:AED 238
Posted onNov 18, 2025
Guest User
Hotel is easy to find but a little bit small. Staff is nice and friendly. They can help me to solve the problem. Thank you.
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Price per night from:AED 199