Best Xining Hotels

"Reception were not well trained . Upon check in day one a deposit was collected and on the same day night they made a call to inform we did not pay the hotel charges and later explained it was reception lapsed that they did not collect upon check in even it states pay at property . 2) chambermaid was brazen to wash our socks without permission and after breakfast we were shocked to see our socks as wet. What if we only have a pair of socks for tourist stay ? 3) after check out multiple phone calls was made to our mobile and was told item teaspoon was missing in the room. And if they cannot find it they will raise a charge on our credit card ??? We called back 5 times to ask n follow-up and wasted 30 Mins of our morning to ask if item was found . We even informed it was on the basin area. Wrong procedure as in general all check out reception staff would contact chambermaid to ask if minibar and items were intact before letting the guest check out . The reception lady were having an aloft attitude and said we could go and we even have to ask for car parking coupon and were directed to fill in the form . This make us beg for service instead and please train your staff to check the items before check out and not making irritating calls and that spoil our rest of the day with 5 international calls made to assist them for a teaspoon costs of CNY20!!! Disgusting service . Please train your staff !!!"

"I was initially a bit worried after seeing numerous negative reviews online, but my actual stay turned out quite pleasant. **Pros:** The hotel is centrally located, making it very convenient for dining and shopping. Right across the street is a trendy chain restaurant, a famous cultural heritage spot frequented by celebrities; even at 9 PM, there was still a queue. The room was quite spacious and came with all the basic amenities. Cleanliness was satisfactory. Breakfast was rather plentiful, and the rice noodles were particularly good. However, the coffee could definitely be improved; if it's instant, there's no real reason to go to the breakfast area for it when I could just make it in my room. **Cons:** As many online reviewers pointed out, the elevators were quite slow during peak hours. What was surprising was that housekeeping was doing their cleaning during the morning rush hour. Couldn't that be scheduled for a different time? The hairdryer is quite old and could do with an upgrade. Also, the small bottles of toiletries were genuinely difficult to dispense; this is definitely an area for improvement. **Overall:** While the investment in physical facilities is evident and good, there's still room for improvement in the details of their operational service."

"The name of the Hotel is Mei Si International Hotel.and not Muslim Mansion Hotel like how it's sold on the booking sites. The hotel was obviously built in the 1980's and little has changed since that time. It's an interesting time machine to those times. The bed is excellent and very comfortable. Receptionists are reserved but helpful, the rooms are of a good size. Everything was quite satisfactory if you can accept that this is a very old and distinguished faded hotel in a prime location in Xining. All in all it was an excellent stay."

"Nice , upmarket hotel. Room was spacious and clean. Shower wasn't properly sealed and let water out in the bathroom which was a bit annoying. The hotel has a good gym and swimming pool. Unfortunately the swimming pool was closed for one out of our two day stay because they had to clean it and they didn't let us know in advance which was annoying too. Good breakfast"

"For the past two years, I've visited Xining almost annually for work, and Qinghai Hotel has always been my one and only choice for accommodation. What makes it stand out are the incredibly welcoming staff, the plentiful and delicious breakfast, the warm and comfortable rooms, and, most importantly, the truly comfortable beds and bedding. This time, taking advantage of a holiday, my friends and I set off from Lanzhou for a spontaneous Gansu-Qinghai Grand Loop road trip. We were on the road early mornings and late nights every day, so by the time we reached Qinghai Hotel for the night, I slept soundly from 11 PM until 8 AM. It was exactly what I needed to truly recover and shake off the fatigue."

"The rooms are gorgeous - really nicely decorated with lovely comfortable beds. The staff are also exceptionally helpful. Xiaotian from the Guest Service Center very efficiently located an item we had left and arranged to have it mailed on. The doormen were also very willing to help with bags and help with communicating with taxis. We loved our stay here."

"Was told I am given a free room upgrade, but honestly I can't tell the difference. Also the room in the listing image was larger and brighter but the actual room I received was extremely rather grim looking, not to mention it doesn't even look like half the room size in the listing image. I also can't seem to adjust the aircon temp as it will remain at room temperature no matter what I set, however xining is quite cooling in general so it's still acceptable. In the room I was give, the glass panel at the washroom side had a severely cracked side which seem like it will break if I had closed the glass door too hard. I took a video immediately before using the toilet in case it really does get shattered, but luckily it did not Very unsafe nevertheless. The shower was the worst, every night I had to gamble if it will be cold or scalding hot water. I set the shower value slightly towards the warm side, and the water became scalding hot within seocnds, and if I move it to the cold side, it became freezing cold within seconds. Even if I set it exactly in the middle, it will give me either one of the extreme temperature. Had to keep adjusting from hot to cold so that it stay at a comfortable and safe temp range. The toilet bowl flush in a very stupid manner too, by first flooding the bowl from bottom up, this means that if you took a dump and it's a slightly sticky one, it's gonna stick. The electric kettle was so noisy when turned on that it sound like a train passing right beside my room. And speaking of noise, the sound proofing of the room was one of the worst of every single hotel I stayed in before. You can literally hear new occupants dragging their luggage or family chattering non stop right after they exit the lift. FYI, my room was literally the furthest away. Every time your neighbors from 3 room away turn on their tap water, you can hear it, even if that's like 4am in the night. The hairdryer is a safety hazard too. Tried to use it once and after plugging in and turning it on, smoke immediately came oozing out of it, so I immediately switched it off and remove the plug. Never used it since. Oh yes one last thing I have to say is that as a hotel PLEASE NEVER USE MOVEMENT OR VOICE CONTROLLED LIGHTINGS. While I wash up every day, I had to keep waving my hands like an ***** every few minutes in order to prevent the lights from going out. The detection is sooooo off that unless there's a huge action at the correct spot, it will not turn the lights back. This was absolutely annoyance. However the things I mentioned above are although not welcomed, but can be tolerated. Personally, the only thing I really love about this was the free tea. And that is also a highly recommended must try. I believe that's ******* black tea which is also a local specialty. I regret not trying earlier because at the latter of my trip, I no longer pass by stores that sells ******* black tea. Recommendation to the hotel is include a way to buy some of this tea. Overall, I will only recommend the hotel to someone who do not have any other choice or have a lower budget in mind."

"It was midnight when we arrived in Xining. As the starting point of the Qinghai-Gansu Grand Loop, we had a good rest. The new hotel has a little smell, but it is fine once the fresh air system is turned on. The breakfast is not suitable for southerners, it is simple and not suitable for this star rating."

"When planning our trip to Xining, I was a bit concerned about adjusting to the altitude, so I paid special attention to hotel facilities. This place definitely exceeded my expectations. The air conditioning was strong and kept the room cool, ensuring a comfortable night's sleep. The in-room oxygen concentrator and humidifier was incredibly practical; my elderly family members found it very helpful, experiencing no shortness of breath and sleeping wonderfully. Its proximity to the bus stop also made getting to Ta'er Monastery very convenient. We'd definitely stay here again!"

"The hotel is not the real international Mercure. Be carefull if you looking for the Murcure. It is not in the downtown. There are not many shops and restaurant nearby. The room is new , clean and well designed. The staff are friendly. We got the room with the beautiful mountain view."