Xining Hotels with Wifi

"Was told I am given a free room upgrade, but honestly I can't tell the difference. Also the room in the listing image was larger and brighter but the actual room I received was extremely rather grim looking, not to mention it doesn't even look like half the room size in the listing image. I also can't seem to adjust the aircon temp as it will remain at room temperature no matter what I set, however xining is quite cooling in general so it's still acceptable. In the room I was give, the glass panel at the washroom side had a severely cracked side which seem like it will break if I had closed the glass door too hard. I took a video immediately before using the toilet in case it really does get shattered, but luckily it did not Very unsafe nevertheless. The shower was the worst, every night I had to gamble if it will be cold or scalding hot water. I set the shower value slightly towards the warm side, and the water became scalding hot within seocnds, and if I move it to the cold side, it became freezing cold within seconds. Even if I set it exactly in the middle, it will give me either one of the extreme temperature. Had to keep adjusting from hot to cold so that it stay at a comfortable and safe temp range. The toilet bowl flush in a very stupid manner too, by first flooding the bowl from bottom up, this means that if you took a dump and it's a slightly sticky one, it's gonna stick. The electric kettle was so noisy when turned on that it sound like a train passing right beside my room. And speaking of noise, the sound proofing of the room was one of the worst of every single hotel I stayed in before. You can literally hear new occupants dragging their luggage or family chattering non stop right after they exit the lift. FYI, my room was literally the furthest away. Every time your neighbors from 3 room away turn on their tap water, you can hear it, even if that's like 4am in the night. The hairdryer is a safety hazard too. Tried to use it once and after plugging in and turning it on, smoke immediately came oozing out of it, so I immediately switched it off and remove the plug. Never used it since. Oh yes one last thing I have to say is that as a hotel PLEASE NEVER USE MOVEMENT OR VOICE CONTROLLED LIGHTINGS. While I wash up every day, I had to keep waving my hands like an ***** every few minutes in order to prevent the lights from going out. The detection is sooooo off that unless there's a huge action at the correct spot, it will not turn the lights back. This was absolutely annoyance. However the things I mentioned above are although not welcomed, but can be tolerated. Personally, the only thing I really love about this was the free tea. And that is also a highly recommended must try. I believe that's ******* black tea which is also a local specialty. I regret not trying earlier because at the latter of my trip, I no longer pass by stores that sells ******* black tea. Recommendation to the hotel is include a way to buy some of this tea. Overall, I will only recommend the hotel to someone who do not have any other choice or have a lower budget in mind."

"The room is clean and spacious. The buffet breakfast is good with more variety of food but coffee machine is not in working condition on the day of visit. Take long time to get the lift from car park to upper floor. Overall is good."

"Nice , upmarket hotel. Room was spacious and clean. Shower wasn't properly sealed and let water out in the bathroom which was a bit annoying. The hotel has a good gym and swimming pool. Unfortunately the swimming pool was closed for one out of our two day stay because they had to clean it and they didn't let us know in advance which was annoying too. Good breakfast"

"It was midnight when we arrived in Xining. As the starting point of the Qinghai-Gansu Grand Loop, we had a good rest. The new hotel has a little smell, but it is fine once the fresh air system is turned on. The breakfast is not suitable for southerners, it is simple and not suitable for this star rating."

"Amazing hotel with superb facilities. Best breakfast buffet we had anywhere in China. We used the pool, sauna, steam, gym, ping pong, and billiards facilities, and got nails done at the salon. Everything was great, and the staff was always super friendly. Likewise in the ******* cultural goods shop and at the concierge desk. All around excellent stay."

"A remarkable star hotel. From the hotel room, you can overlook the downtown area of ​​Xining and the surrounding mountains, and the night view is also unobstructed. Down from the hotel is a riverside park, where you can see all kinds of Xining people's leisure time. The breakfast is relatively rich. After staying for a few days, I was able to safely pass the altitude sickness period thanks to the hotel. Unfortunately, except for a staff member (manager) in the hotel lobby who looks like the famous actor Wang Gang and is very friendly and smiling, and a cleaning lady (Wang) who serves with a smile, there are no smiling faces of the staff in the entire hotel. Smiling service is not only a manifestation of personal accomplishment, but also the culture and level of an enterprise. In addition, it is a regular service standard that kitchen staff must wear masks when serving food and beverages. With the cordial service of the two smiling staff and several doormen, there will be the thought of staying at Qinghai Hotel again. Thanks again to Qinghai Hotel for all the services provided!"

"Reception were not well trained . Upon check in day one a deposit was collected and on the same day night they made a call to inform we did not pay the hotel charges and later explained it was reception lapsed that they did not collect upon check in even it states pay at property . 2) chambermaid was brazen to wash our socks without permission and after breakfast we were shocked to see our socks as wet. What if we only have a pair of socks for tourist stay ? 3) after check out multiple phone calls was made to our mobile and was told item teaspoon was missing in the room. And if they cannot find it they will raise a charge on our credit card ??? We called back 5 times to ask n follow-up and wasted 30 Mins of our morning to ask if item was found . We even informed it was on the basin area. Wrong procedure as in general all check out reception staff would contact chambermaid to ask if minibar and items were intact before letting the guest check out . The reception lady were having an aloft attitude and said we could go and we even have to ask for car parking coupon and were directed to fill in the form . This make us beg for service instead and please train your staff to check the items before check out and not making irritating calls and that spoil our rest of the day with 5 international calls made to assist them for a teaspoon costs of CNY20!!! Disgusting service . Please train your staff !!!"

"The room I booked is very large and comfortable to live in. The related facilities are also relatively complete. The hotel also prepares midnight snacks for guests. Although the midnight snack is just a simple bowl of wontons, it reflects that the hotel is operating seriously. The breakfast variety is also very rich. In short, I am quite satisfied with the hotel. There is free parking, which is divided into ground and underground parking lots. Parking is a little bit difficult. Overall, I am very satisfied. I feel that the only thing that is not so good is that the toilet paper provided in the room is the kind commonly used in homestays and is very narrow. It is not in harmony with the level of the hotel. I hope you will pay attention to this. However, the hotel still deserves full marks. If I pass by Xining again next time, I will definitely stay here again."

"Location is near to railway station and grand mosque The staff is friendly Rooms are clean and tidy Facilities are reasonable However I suggest the management to serve it will be more good if the breakfast will be served with Halal food. Being a Muslim majority city, it will be great advantage."

"The hotel is centrally located, facing the central square. Room windows offer stunning views of Xining's city center. The rooms are spacious and well-equipped, including a large Sharp TV. The bathroom is spacious, with separate wet and dry areas and a TOTO automatic flush toilet. The lobby counter is stocked with bottles of mineral water and a variety of fruit for guests to enjoy, a truly impressive touch. The breakfast is plentiful and high-quality. The staff are especially welcoming, proactively inquiring about service needs and offering recommendations, a truly valuable touch. The front desk staff are equally proactive and service-minded. The front square is spacious, with free parking, and the security guards are friendly and attentive. A gas station is just around the corner in the alley next to the hotel, making refueling very convenient."