Xining Chengzhong District Hotels

This hotel is located right in the city center, with Mojia Street and Shuijing Alley just a short walk away. There's also an airport shuttle bus stop right downstairs, making transportation very convenient. The room was clean and comfortable, with soft bedding and a thoughtful humidifier provided. Special shout-out to the front desk staff—they were warm and efficient. As we're on the high floors, the night view is also stunning. The breakfast offered a good mix of Chinese and Western options; the local milk tea and beef noodles were particularly tasty and more than enough to start the day fully satisfied

The location is excellent, the transportation is very convenient, and the surrounding supporting facilities are also very complete. Whether it is traveling or looking for delicious food, it can be easily satisfied. The guest room is spacious and bright, and the layout is very attentive. The bed is soft and comfortable, allowing people to have a good night's sleep. The hygiene of the room is also impeccable, spotless, and reassuring. In short, this hotel is a great choice for my travel, and I strongly recommend it to everyone!

The room was spotless and very clean, with new facilities and a great wet/dry bathroom separation. The sink was a really nice touch! The location is excellent and super convenient, right in the heart of Xining, very close to Wangfujing Department Store. There are tons of great food options and shopping plazas nearby. What really stood out was the warm, attentive, and thorough service; they cleaned the room daily. Plus, the airport shuttle is right across the street, which was incredibly relaxing – no need to lug my suitcase around!

This stay exceeded my expectations! The hotel's location is excellent, very close to the commercial district and attractions, just a few minutes' walk away. I was pleasantly surprised when I entered the room; it was spotlessly clean, with no dust even in the corners. The bed was just right in terms of softness, and I fell asleep quickly. The soundproofing was also good, I couldn't hear any noise from the hallway at all. The front desk staff were very friendly and efficient with check-in and check-out. Any requests I had were promptly addressed with a quick phone call. The facilities were comprehensive, with stable hot water and clean bathrooms. It's incredibly good value for money. This will be my top choice when I visit this area again, and I've already recommended it to my friends!

Check-in: The system was sluggish, and the front desk claimed the internet was down again. Room: We booked for two adults and one child, but the pillows weren't adequately provided. The mini-fridge price list for drinks was on the minibar, but the mini-fridge was empty, so what's the point of the price list? Bathroom: The liquid toiletries were of poor quality, yet they still branded them with the Sanyu logo. The hairdryer was a terrible choice. Breakfast: A complete disaster! No one to seat guests, it was chaotic, and despite many staff members, they were all just milling around with extremely low efficiency. Breakfast hours were 7:00-10:00, and we went at 8:30. The food quality was poor, and the kitchen's on-site management was terrible. I asked for an omelet, and they flat-out said no, only fried eggs, with a firm and take-it-or-leave-it attitude! I was shocked. How did Trip.com select this hotel? How do they supervise and evaluate it? The milk quality was poor, there was no freshly squeezed juice, the coffee was bad, the desserts and bread had no variety and poor quality, and the yogurt wasn't refrigerated nor was it on ice… Complaint Handling: I tried to find the F&B director at the restaurant, but it was the weekend, and he was off. No one in charge was willing to come out. I called Trip.com, who handled it professionally, and then I received a call back from a lobby manager who was clueless. I requested to speak with the hotel's duty manager, and the person who called back was a man responsible for the kitchen, which was fitting. He immediately asked how I wanted to resolve it, implying he wasn't really concerned. I listed out all the issues one by one, and he replied, 'Minor oversight.' Nothing was resolved. Additional points: 1) Unused 'clean' linens and bathrobes were stored in the laundry cart. 2) When checking out at 11:35, there was no one at the front desk, only two concierges, who said everyone had gone for lunch. Excellent management! 👍

Very nice and welcoming hotel in the center of Xining, with a friendly and helpful staff. It’s close to a main bus station, food markets, and a lot of restaurants and businesses. I highly recommend if you’re stopping in Xining for a couple of days.

Facilities: The facilities are complete, parking is convenient, and it's close to major business districts and a night market food street, which is super convenient. Hygiene: The hygiene is also good, no strange smells nearby. Environment: I was really disappointed with the soundproofing in room 1320; it's practically non-existent. I could hear every conversation from upstairs clearly. I don't know about the other rooms.

This time I lived very comfortably and the overall experience was full. The hotel environment is quiet and elegant, and it feels very refreshing as soon as you enter the room. The floor, bedding and bathroom are cleaned spotlessly. The mattress is moderately soft and hard, sleep until dawn, and the sound insulation effect is also online. The reception is gentle and polite, the procedures are efficient, and the questions are answered patiently. The surrounding facilities are complete, eating and shopping are not far away, the price is online, the first choice for travel accommodation, has been recommended to friends!

Very nice rooms and view, very clean and friendly staff, but the aircon was centrally set and quite hot, and the breakfast was basically egg, toast and a few condiments.

The front desk lady is warm and thoughtful. I have stayed for several days and it is the same hospitable ～～～ This hotel is too cost-effective ❗️ Hygiene: Especially good, I have nothing to say Environment: Very good Service: warm and thoughtful