Four Seasons Hotel Suzhou

"This new hotel, located on an island right by Jinji Lake, offers excellent privacy with its beautiful garden landscape. The 55-square-meter rooms are well-designed, and the facilities are new and spotlessly clean. Enjoying the panoramic views of Jinji Lake from the hotel's rooftop lounge area was truly delightful and expansive. However, the price is a bit on the high side. The TV in the room didn't display the welcome message, which was a minor oversight. As for breakfast, it was quite underwhelming – not much variety and the taste was unremarkable, though the service was pretty good."

Kimpton BAMBOO GROVE SUZHOU by IHG

"Traveling with my dog was completely stress-free! This hotel is incredibly pet-friendly, offering complimentary pet beds, waste bags, and water bowls. They even have a designated pet walking area on the grounds and a resident dog in the lobby that's always ready for some interaction. Overall, their tolerance for furry friends is exceptionally high. Our butler, Cherry, sent us pet-friendly tips in advance, including walking routes and where to find pet amenities. After check-in, she proactively checked in on how our pet was settling in and thoughtfully asked if we needed any additional pet supplies. The hotel's Suzhou-style garden design is beautiful and grand, with extensive bamboo groves and reflective pools throughout, creating a quiet and peaceful environment perfect for leisurely strolls with your dog. The guest rooms are spacious, with non-slip and easy-to-clean flooring. They provide a full range of high-end toiletries, a Dyson hairdryer, and a complimentary minibar. The scenic bathtub is perfect for relaxing soaks. Breakfast offers a rich variety, including freshly prepared Suzhou-style noodles, fresh juices, and Western light meals. The Chinese restaurant provides attentive service with a comfortable pace for serving dishes. The heated pool and 24-hour gym are well-maintained. The hotel's location is convenient for accessing old city attractions. With its excellent pet-friendly facilities and the thoughtful service from Butler Cherry, this is definitely my top choice for traveling with pets."

The Ritz-Carlton, Suzhou

"They offered a cup of tea during check-in, but the front desk manager on duty was very cold and unhelpful, making the experience quite uncomfortable. The bathroom door in the room was a finger trap and wouldn't stay open. The booked restaurant, Bianxia, was pretty good, though the overall taste was a bit on the sweet side. A shout-out to the lady who helped with the custom room key; she had a great attitude and proactively offered customization suggestions."

Hilton Suzhou

"Had a great stay here. The hotel environment was quiet, and the hygiene was impeccable, with great attention to detail. The staff were all very polite and always greeted me, which made me feel very comfortable. The breakfast selection was rich, and overall, it was good value for money. I'd definitely recommend it."

THE HUMBLE Suzhou Shantang Street City Gate Hospitality Courtyard Hotel

"The bed was very comfortable Nice and clean room. The hotel smelled very good coming into the lobby. I used the laundry machines but it took long time to dry the clothes. Convenient location. Close to the Subway. Staff was super friendly and helpful. We enjoyed the free wellness tea, fruit and pasties. The power chord of tea water kettle was too short though."

Suzhou Pingjiang Road Yihe Songmaoju (Pingjiang Road Historic Street Shop)

"Very special experience staying in Chinese preserved mansion. Excellent location within the pedestrian shopping street"

Tingtao Garden (Western Mountain Piao Miao Peak)

Floral Hotel·Yuqingge Hengyuan Hotel (Tongli Branch)

"Great manager. Went out of their way to give great service. I’m a repeat customer. Great place to stay"

Floral Hotel·Hanse Shanfang River Hotel

"The owner is very kind, the scenery is beautiful, and the people are warm and welcoming. It's definitely worth visiting again and again."

Shangri-La Hotel, Suzhou Yuanqu

"This stay was pretty good. The last time, the front desk staff seemed to be in a really bad mood, they were very unpleasant. The facilities are complete, it's clean and the surroundings are nice, with a mall nearby which is very convenient."

Suzhou Yinxiang Yisu Inn (Guanqian Street Pingjiang Road)

"This guesthouse is absolutely worth staying at. Everyone's service attitude was excellent, truly feeling like a five-star hotel standard. We went with our child, and they even brought us a case of bottled water, saying we'd need more for making formula – so incredibly thoughtful! We accidentally left some clothes when we checked out, and the owner even mailed them to us for free. They're genuinely wonderful, and the place is exceptionally clean."

Zhuoyu Hotel (Suzhou Guanqian Street Pingjiang Street)

"The room was newly renovated, clean, and the TV was huge. The owner and staff were incredibly welcoming and helpful. They called me in advance and even added me on WeChat before I arrived. When my taxi pulled up, it was raining, and they immediately came out to help with my luggage. Anything I needed, I could just ask, and communication was always smooth."