Read genuine traveler ratings & reviews to find your perfect stay.
Posted onSep 6, 2026|Deluxe 2-bed Room
TangzainideyichuChecked into the Indigo Suzhou Jinji Lake, and the location is absolutely unbeatable – just a 2-minute walk from Suzhou Contemporary Art Gallery Metro Station. The hotel's overall vibe is 'Suzhou Cyberpunk,' blending traditional Jiangnan garden aesthetics with vibrant colors, making it super photogenic. In the room, the Dyson hairdryer was fantastic, and the B1 pool is heated. After a workout, you can even go cycling by the lake – the free bike rental is a huge plus! The Ferris wheel is right across the street, offering incredible views. During my stay, if I had any issues, I reached out to Guest Relations Manager Scott, who was incredibly responsive online and resolved everything efficiently. The service was truly reassuring.
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Price per night from:£90
Posted onSep 15, 2026|1 King Essential
Guest UserStaying in a balcony room this time, I truly experienced the unique sense of relaxation that comes with a Suzhou sojourn. The room came with its own scenic balcony; opening the French windows, the hotel's garden views were fully visible. Leaning on the balcony in my free time, feeling the evening breeze carrying the scent of plants, watching the bamboo shadows sway and the water flow gently, instantly dispelled all my travel fatigue. The vacation vibe was absolutely perfect.
The hardware in the guest room was meticulously chosen, with all sorts of travel amenities readily available. From the capsule coffee machine and garment steamer to the hairdryer, every aspect of a trip was considered. The bedding was of superior quality, and the room was immaculately clean and bright. Attention to detail was evident everywhere, making for a very reassuring stay.
The hotel's overall design embodies the elegance of Suzhou gardens, with white walls and dark tiles, winding paths, and corridors. Strolling through the garden felt like being in a traditional Chinese ink painting. The hotel is located in the heart of the ancient city, making it very convenient for getting around and sightseeing. Cherry was gentle and welcoming, and the overall check-in experience was outstanding. Finding such a tranquil retreat in the bustling ancient city is truly rare. I thoroughly enjoyed this stay and will definitely choose the Kimpton Bamboo Grove Hotel again on my next visit to Suzhou.
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Price per night from:£150
Posted onMay 17, 2026
Guest User
Took my kids to Suzhou Tongli Lake Hotel for a weekend stay. Their logo is a hoopoe bird, and the experience exceeded our expectations!
The room was new, spotless, and thoughtfully detailed, making our stay incredibly relaxing and comfortable. The family-friendly facilities were fantastic: outdoors, you can feed bunnies, and the kids' play area was clean and safe – my child didn't want to leave! The heated pool had crystal-clear water, perfect for both adults and kids to enjoy.
The buffet offered fresh, diverse, and delicious food with plenty of choices.
On Sunday morning, we did a travel photoshoot in the Suzhou-style garden right next to the hotel. With its white walls, dark-tiled roofs, winding corridors, and ornate windows, every step offered a picturesque scene.
It's a wonderful family-friendly hotel with a serene environment and attentive service!
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Price per night from:£70
Posted onJan 21, 2026
Guest UserThe room had so much character, you could tell the owner put a lot of thought into every detail. The service was also incredibly attentive; the owner tried their best to accommodate all our requests. Highly recommend! And since it wasn't peak season, the room rate was quite reasonable too.
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Price per night from:£72
Posted onAug 24, 2026|Guestroom (Double bed)
Guest UserLet's talk about the location first: I originally wanted to book a hotel by Jinji Lake, but I'm so glad I booked here instead – it's incredibly convenient! Pingjiang Road is right outside, making it easy to find food, entertainment, and buy souvenirs. But what I really want to rave about is the service. We drove here, and on a weekend, there were a lot of cars around the attractions. I contacted the front desk, and a staff member named Xiao Xu immediately arranged someone to help us with our luggage and provided valet parking. We went straight to the hotel, and a dedicated driver parked our car. When we wanted to go elsewhere, we chose to take the subway, and they even arranged a car to pick us up and drop us off at the high-speed rail station – all we had to do was contact the concierge. We stayed for one night, and we had to check out before 12 PM the next day. I thought the service would end after check-out, but that wasn't the case at all. In the afternoon, we bought some souvenirs and stored them at the hotel. In the evening, when we returned to our car, they even arranged a dedicated staff member to help us carry everything to the car, including all our luggage. The service was absolutely fantastic!!! If we didn't know what to eat or where to stay, the front desk would always arrange everything perfectly. The room has a Suzhou-style garden decoration, giving you the feeling of living in a traditional garden. The building itself is 300 years old, and the environment is lovely, plus it's very clean. What I want to praise the most is truly the amazing service; it made traveling with kids so convenient. Even after checking out, the service didn't diminish, which I'm really grateful for!
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Price per night from:£135
Posted onSep 6, 2026|Deluxe Queen Room
Guest UserFirst time here, I'd read a lot about it beforehand. It definitely lived up to the hype! The hotel has a rich history and deep heritage, and the service was incredibly warm. They even allowed an early check-in and upgraded me to an 'Infinite' room. The room facilities were complete, the bedding was comfortable, and the toiletries were from a high-end brand. What really impressed me was the individually wrapped towels – that's a rare and thoughtful touch. The only minor drawback was the low water pressure in the shower, which might be due to being on the first floor. But that's a small issue that doesn't detract from the overall experience. The four main scenic spots within the garden are also a big plus; I highly recommend taking part in the tour, especially for first-time guests. It's about 30 minutes long and well-planned. Breakfast was excellent, with both Chinese and Western options. I recommend the red soup noodles and douhua; I even had two bowls of the braised pork noodles. The surrounding area has plenty of restaurants and attractions. A walk along Shiquan Street at night is wonderfully relaxing. It's also very close to the Master of the Nets Garden. It's a shame I only stayed for the weekend; I'll definitely have to come back if I get the chance!
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Price per night from:£66
Posted onSep 6, 2026|1 King Bed Standard
XiaodaoKojimaCame here for Pier 46 Restaurant and it was totally worth the trip. The 46th floor offers a 270-degree panoramic view of the old town and Tiger Hill Pagoda through its floor-to-ceiling windows. In the morning, with the sunlight streaming into the restaurant, having breakfast by the window feels like watching Suzhou wake up from above the clouds. The live cooking station is the highlight – the Suzhou-style red soup noodles have a fresh and savory broth that's not too salty, and the wontons have thin wrappers. The glutinous rice cakes, sweet douhua (tofu pudding), and winter melon candy mung bean soup are all authentic local flavors. The Western options like omelets, fresh squeezed juices, and freshly ground coffee are also consistently good. In the evening, the same space transforms into the Du Bar. I ordered the 'Maple Bridge Night Mooring' special cocktail; the osmanthus flavor paired with the city lights creates a delightful, mellow buzz. The afternoon tea features exquisite Ferris wheel-shaped pastries, with a perfect balance of sweet and savory. Enjoying both breakfast and a sunset drink here truly allowed me to experience Suzhou from a high vantage point. The restaurant itself made the room price worthwhile, and our butler, Yuki, was attentive throughout our stay, always available for any questions or concerns.
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Price per night from:£67
Posted onJun 26, 2026
ghmhappyThis resort is a bit old, and the facilities do show their age. However, you can tell it was built to a high standard, with spacious rooms, a separate wet and dry area, double sinks, and a large bathroom with an automatic toilet. The shower stall is an add-on next to the bathtub, and the water pressure is excellent, making for a very comfortable shower. It has all the amenities of a standard hotel, and since it focuses on families, all table corners are child-proofed. Kids' slippers, bathrobes, toothbrushes, and footstools are all provided. The courtyard has a carousel, go-karts, a playground, a mini-train, and even small animals – kids are sure to have a great time. The front desk called before, during, and after check-in to ask about our needs and our stay, promptly resolving any issues. For that, I'm happy to give five stars. Breakfast offered a good variety, though the pastries and baked goods were a bit subpar. There's also a late-night congee served at 8 PM. You can really see the effort put in by the hotel management.
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Price per night from:£58
Posted onAug 5, 2026|Taoyou Twin Room
yoyoThe ultimate one-stop destination for families with kids! No need to venture out, both adults and children had a blast!
The hotel facilities are truly comprehensive, featuring its own children's water park. There's a shallow pool and small slides for younger kids, the water quality is clean, and the lifeguards are always on duty, which was very reassuring. My child played there happily all afternoon and didn't want to leave.
After playing, we went straight to the hot spring area to relax. With dozens of different wellness pools and mild water temperatures, soaking there was incredibly soothing and perfectly relieved the fatigue from playing in the water.
Besides the water park and hot springs, there's also an indoor play area, parent-child DIY crafts, and a children's restaurant – everything you need for eating, staying, and playing is available right within the hotel, truly offering a one-stop vacation experience. The room was clean and spacious, and they thoughtfully provided amenities like children's toothbrushes and small slippers. The staff were friendly, and check-in was efficient. We didn't have to worry about a thing regarding our itinerary. We'll definitely come back for our next family vacation with the kids.
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Price per night from:£57
Posted onJun 30, 2026
Guest UserI was upgraded to a room on the 2nd floor with a beautiful view. What really blew me away was the hotel lobby – the design aesthetics are just incredible, absolutely stunning! The whole hotel is filled with lush greenery, giving you a real vacation vibe. The breakfast was Western style, not really to my taste, but the environment was definitely amazing. The food near the hotel, especially the chicken wontons, was surprisingly good – I'll definitely be having them again next time! The service was also great, and they even have a shuttle bus.
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Price per night from:£61