Luxury Hotels in Suzhou

The whole family traveled during the National Day holiday, and the whole family was very satisfied. It is worth recommending and will definitely come again if there is a chance. The hotel has a wide variety of buffet breakfasts, and the overall hardware supporting facilities are complete. There are swimming pools, recreation centers, gyms, billiards, table tennis, and various Hanfu, lacquer fans, and travel photography activities. The experience is good. The room is clean and tidy; the balcony has a wide view. If the weather is good, it is very pleasant to enjoy afternoon tea under the parasol. During the stay, I am very grateful to Manager Huanhuan and the service staff for their thoughtful service. The housekeeper can respond to any needs such as room delivery in time. The hotel also has an exclusive mountaineering passage for traveling to Yuyang Mountain. The overall environment of the hotel is good, with birds singing and flowers blooming. The trip to Yuyang Mountain is worthwhile!

Environment: First-class environment, ceiling of Suzhou Garden. 5 points. Hygiene: Clean and sanitary. 5 points. Facilities: Complete hardware facilities, lack of warm details and soft furnishings. The living room is large, but the tables and chairs are uncomfortable to sit on. 4 points. Service: The room rate is 3188. I don't think it's expensive for this garden environment, but the service at this price is substandard. Reception courtesy, luggage delivery to the room, these are all OK, I'm not a picky person, but what I can't accept is that at 1:00 p.m. on the second day of our stay, there was the biggest typhoon since 1949. We were still having breakfast at 8 o'clock. The manager came to tell us whether we would stay today or not. If not, leave early. I said that we originally planned to leave today, but we definitely couldn't get on the road before the typhoon passed. As the only place for us to take shelter from the wind, the hotel did not think about how to avoid risks for the guests at the first time, but drove the guests out of the hotel at the first time. The manager said that the government required all guests to leave the hotels near Taihu Lake. So since the government did not allow them to stay, why did your hotel say that I could stay for another day? What's more, you checked out at 12 noon, and I was still eating before 9 o'clock. You came to ask me to leave? It doesn't matter if the other services are better or worse. No one can be completely considerate, but I chose your hotel. In the face of natural disasters, when guests need help the most, it is very difficult to accept such a hospitality of driving guests away. I have been out for more than ten days, and this is the first time I am dissatisfied with the hotel service. I hope it will be corrected.

The style of Su-style new Chinese mansion, the best Jinji Lake viewing point, and the room also has exquisite screens. The room is very large. Even the safe is cleverly integrated into the traditional design. Absolutely first-class interior design. The service is also very good, and the gym equipment is very complete. The swimming pool is also very good. I saw the pictures of the hotel gym on the Internet and thought it was very good, so I wanted to experience it. From the receptionist to the lobby boy, the attitude is very good. The staff in charge of sanitation is cleaning very seriously with a vacuum cleaner. Early in the morning, the auntie in the gym also cleaned the corners of the equipment carefully, and everything was in order. It was raining today. But when I left the hotel, the boy in the booth saluted. Many people in the hotel are very dedicated. Pay attention to details. But the free travel photography feels like it has lowered the quality of the hotel. If you want to do an event. It’s better to do afternoon tea or dinner activities. This travel photography team has a lot of problems. From the makeup artist to the photographer. The makeup artist’s attitude in the early stage of communication was very bad. After checking in at the hotel and making an appointment, I received a call asking me to go to the location of the photography team to communicate about the makeup and makeup. As a result, when I went to the scene, I was told that someone else was doing it and didn’t have time. Then we made an appointment to discuss makeup at 5 o'clock, but at around 4 o'clock, the makeup artist had time and asked me to go there immediately. I didn't have time at that time, so I said I could go later. She immediately called and said very strongly that she had to get off work at 5 o'clock, and 5 o'clock was not possible. I said that we could arrange a time to communicate tomorrow. As a result, she said that we could communicate by phone. I said okay. When talking about hairstyle, I sent my own clothing style to the makeup artist's WeChat group. I asked her to see what kind of hair I would do. She said that she would find some styling pictures. As a result, she sent two pictures that were completely out of style to be perfunctory. I said it was not suitable, and she immediately sent an expression of a dog looking at people sideways. I didn't say anything, thinking about it and just forbearing. Judging from the effect of WeChat communication, it seemed that nothing could be communicated. After a while, I went to find her on the scene, but she got off work before 5 o'clock. I didn't find her. I thought, forget it, just do it myself. As a result, when I went to shoot the next day, I went to the M floor of the shooting team in advance, but they started to urge me again, fearing that I would delay time, and said that I would go to the Christmas tree in the lobby immediately. Although it is free, the client will still have to pay for the post-production, so it is really unnecessary. They don't have the most basic courtesy. They send some inexplicable expressions. They start to complain about the client's delay before the shooting starts. I am afraid of wasting their time, so I say I don't want to shoot anymore and end the shooting. Because I wasted more than an hour preparing for this travel shoot in the morning. I ate a few bites of lunch in a hurry, and carried a large bag of clothes back and forth. I wanted to communicate with them but ran several times in vain. Other people's time is not time, only their time is time. My mood for coming to the Four Seasons Hotel has been affected. I thought I would have afternoon tea after the shooting today and have dinner in the evening. Then I would go to Suzhou Center for a walk. I am not in the mood to eat.

I stayed here for one night shortly after the May Day holiday. I had a good impression, especially the semi-buffet breakfast. I also wrote a review. This time, I brought my elderly here for two nights. The environment and service were the same as always. The staff had a very good service attitude. There are Lion Mountain and the West Hall of Suzhou Museum nearby. It's very nice to go around. But unfortunately, the breakfast has shrunk significantly, from 4 pages to 3 pages (🦁The back is the previous one), with fewer Asian flavors and international cuisines, and fewer Chinese food varieties, such as rice rolls, etc. The breakfast for 308 yuan per person is just these things (there are also drinks, fruits, snacks and salads). It's okay for one meal, but the second meal is tasteless. In addition, the little lion doll is out of stock (the one in the picture is the one given last time).

It was our second time back at Park Hyatt and it did not disappoint. We arrived on a Friday afternoon and we were warmly greeted at the front. While we were finalizing our check in, the staff took our bags and set it up in our rooms. We tried the breakfast for the first time (complimentary) and it was amazing. Their selection is too class and they designed it so that food is not wasted. We also went to the swimming pool and it was a great time. They think of everything. Like always, everyone greeted us whenever we were in the main halls. This hotel will always be my to-go. Huge thank you to William at the front desk and Naomi in the dining hall.

Eagle No. 2 Lake View Villa has a panoramic view of the beautiful Taihu Lake, which is refreshing. Facilities: Complete and well-maintained Sanitation: The cleanliness of the bathroom and room is very good Environment: Facing the Taihu Lake, the water is sparkling and the air is fresh Service: The receptionist and the housekeeper TOMMY are quick to respond to the needs of the guests, friendly and proactive in greeting, very nice! The hotel's handmade and spa service staff are also very friendly, warm and thoughtful! I like this hotel very much! I will definitely choose it again next time I come to Suzhou!